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Störungsverlauf von Dealfront

39 Dealfront incidents · Mai 2023 — official updates, affected components, duration and resolution details.

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Issues with "Find More Contact Details" functionality

Beginn 22. Juni 2026 um 09:37 UTC 4h 57m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

CampaignsTargetLists

22. Juni 2026 um 09:37 UTCidentified
We're experiencing issues with a data provider affecting the "Find More Contact Details" functionality and related contact enrichments in Lists and the Company profile (Web Visitors, Target and Campaigns). The functionality is currently not working correctly for users, where they may get errors or empty results when used. We are looking to resolve the situation as soon as possible, although it may take some time until we are able to resolve the issue today with the data provider.
22. Juni 2026 um 14:34 UTCresolved
The "Find More Contact Details" feature in Lists and the Company profile (Web Visitors, Target and Campaigns) is working again normally.

Increased delay in leads processing

Beginn 14. Juni 2026 um 11:53 UTC 3m

Pending

Betroffene Komponenten

Platform

14. Juni 2026 um 11:53 UTCmonitoring
A fix has been implemented and we are monitoring the results.
14. Juni 2026 um 11:55 UTCresolved
This incident has been resolved.

Degraded performance in Leadfeeder

Beginn 12. Juni 2026 um 14:56 UTC 16m

IssuesGeringfügiger Vorfall

12. Juni 2026 um 14:56 UTCidentified
The issue has been identified and a fix is being implemented.
12. Juni 2026 um 15:12 UTCresolved
This incident has been resolved.

Lists Enrich Enable Web Search functionality degraded

Beginn 29. Mai 2026 um 08:17 UTC 1h 6m

Pending

Betroffene Komponenten

Lists

29. Mai 2026 um 08:17 UTCmonitoring
A fix has been implemented and we are monitoring the results.
29. Mai 2026 um 09:22 UTCmonitoring
We are continuing to monitor for any further issues.
29. Mai 2026 um 09:22 UTCresolved
This incident has been resolved.

Issues with Company Profile and Integration features.

Beginn 17. April 2026 um 10:45 UTC 1h 16m

Pending

Betroffene Komponenten

PlatformIntegrations

17. April 2026 um 10:45 UTCidentified
The issue has been identified and a fix is being implemented.
17. April 2026 um 11:44 UTCmonitoring
A fix has been implemented and we are monitoring the results.
17. April 2026 um 12:02 UTCresolved
This incident has been resolved.

Some lists operations might be impacted from the UI and API.

Beginn 20. März 2026 um 11:27 UTC 28m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Lists

20. März 2026 um 11:27 UTCinvestigating
We are currently investigating the issue
20. März 2026 um 11:32 UTCinvestigating
We are continuing to investigate this issue.
20. März 2026 um 11:46 UTCidentified
The issue has been identified and a fix is being implemented.
20. März 2026 um 11:46 UTCidentified
We are continuing to work on a fix for this issue.
20. März 2026 um 11:47 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. März 2026 um 11:55 UTCresolved
This incident has been resolved.

Some lists operations might be impacted from the UI and API.

Beginn 10. März 2026 um 11:44 UTC 22h 28m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Lists

10. März 2026 um 11:44 UTCidentified
The issue has been identified and a fix is being implemented.
10. März 2026 um 12:27 UTCmonitoring
A fix has been implemented and we are monitoring the results.
11. März 2026 um 10:12 UTCresolved
This incident has been resolved.

Issues with Echobot API and Monitoring

Beginn 5. Januar 2026 um 08:27 UTC 2h 18m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Echobot APIEchobot Monitoring

5. Januar 2026 um 08:27 UTCinvestigating
We are are investigating an issue with Echobot API
5. Januar 2026 um 08:43 UTCinvestigating
We are continuing to investigate this issue.
5. Januar 2026 um 08:43 UTCinvestigating
We are are investigating an issue with Echobot API and Monitoring
5. Januar 2026 um 10:18 UTCidentified
The issue has been identified and a fix is being implemented.
5. Januar 2026 um 10:34 UTCmonitoring
A fix has been implemented and we are monitoring the results.
5. Januar 2026 um 10:34 UTCmonitoring
We are continuing to monitor for any further issues.
5. Januar 2026 um 10:45 UTCresolved
This incident has been resolved.

We are experiencing errors across the Platform products

Beginn 28. November 2025 um 17:25 UTC 18m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

PlatformIntegrationsLists

28. November 2025 um 17:25 UTCidentified
We have identified an issue causing some errors across several components in the platform, affecting Lists, Custom fields and other functionality in Dealfront's platform. We are working to resolve the situation
28. November 2025 um 17:43 UTCresolved
This incident has been resolved.

We are observing increased latency in registering some leads and visits

Beginn 21. November 2025 um 12:39 UTC 22h 22m

IssuesGeringfügiger Vorfall

21. November 2025 um 12:39 UTCidentified
The issue has been identified and a fix is being implemented.
21. November 2025 um 14:12 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22. November 2025 um 11:02 UTCresolved
This incident has been resolved.

Echobot API is currently down

Beginn 13. November 2025 um 12:47 UTC 17m

OutageKritischer Vorfall

Betroffene Komponenten

Echobot API

13. November 2025 um 12:47 UTCinvestigating
We are investigating the issue
13. November 2025 um 13:04 UTCresolved
This incident has been resolved.

Degraded performance in Leadfeeder and delay showing new visits from companies

Beginn 12. September 2025 um 08:25 UTC 1d 11h

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Tracker

12. September 2025 um 08:25 UTCinvestigating
We are experiencing degraded performance in Leadfeeder, and a delay showing new visits from companies
12. September 2025 um 11:19 UTCmonitoring
A fix has been implemented and we are monitoring the results.
12. September 2025 um 20:52 UTCmonitoring
We are are still observing delays showing Leads and visits in Leadfeeder. We are working to remediate the situation
12. September 2025 um 20:53 UTCmonitoring
We are continuing to monitor for any further issues.
13. September 2025 um 06:24 UTCidentified
We have identified the root cause and continue to work to remediate the issue
13. September 2025 um 14:00 UTCmonitoring
Leadfeeder is operating normally. New leads and visits are appearing normally in Leadfeeder's timeline. There are still some delays for Website traffic from the past 24 hours, which should recover during the next hours.
13. September 2025 um 19:27 UTCresolved
Leadfeeder and the tracker are operating normally. The delay showing new Leads and Visits have been resolved.

Ongoing service disruption in the Echobot API

Beginn 11. September 2025 um 11:56 UTC 2h 17m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Echobot API

11. September 2025 um 11:56 UTCidentified
We are currently experiencing availability issues affecting all the endpoints in the Echobot API. We are actively working to remediate the incident as soon as possible.
11. September 2025 um 14:13 UTCresolved
This incident has been resolved

Intermittent login issues in Target

Beginn 6. Juni 2025 um 08:48 UTC 8m

Pending

Betroffene Komponenten

Target

6. Juni 2025 um 08:48 UTCinvestigating
We are currently investigating this issue.
6. Juni 2025 um 08:52 UTCmonitoring
A fix has been implemented and we are monitoring the results.
6. Juni 2025 um 08:55 UTCresolved
This incident has been resolved.

Problems with platform availability

Beginn 21. März 2025 um 09:16 UTC 54m

Pending

Betroffene Komponenten

Platform

21. März 2025 um 09:16 UTCinvestigating
We are currently investigating this issue.
21. März 2025 um 09:24 UTCidentified
The issue has been identified and a fix is being implemented.
21. März 2025 um 09:32 UTCmonitoring
A fix has been implemented and we are monitoring the results.
21. März 2025 um 10:10 UTCresolved
This incident has been resolved.

Problems with loading Company profile

Beginn 7. März 2025 um 08:08 UTC 29m

Pending

Betroffene Komponenten

PlatformTarget

7. März 2025 um 08:08 UTCinvestigating
We are currently investigating an issue where the Company profile sidebar is not loading any data.
7. März 2025 um 08:11 UTCidentified
The issue has been identified and a fix is being implemented.
7. März 2025 um 08:30 UTCmonitoring
A fix has been implemented and we are monitoring the results.
7. März 2025 um 08:36 UTCresolved
This incident has been resolved.

Company News Detection Issue

Beginn 6. März 2025 um 08:17 UTC 7h 46m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Connect

6. März 2025 um 08:17 UTCidentified
We’ve identified an issue where our system for detecting companies in the news has not been running for the past week. As a result: - No newer news entries are appearing in Connect. - The news endpoint in the xEchobot API is affected when a company ID is passed. - Echobot Monitoring is not displaying results for company search profiles. Our team is actively working on a fix, and we will provide updates as soon as we have more information. Thank you for your patience!
6. März 2025 um 16:03 UTCresolved
This incident has been resolved. Apologies for the inconvenience it may have caused.

We are experiencing issues with lists service

Beginn 17. Februar 2025 um 06:55 UTC 1h 40m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Target

17. Februar 2025 um 06:55 UTCinvestigating
We are currently investigating this issue.
17. Februar 2025 um 08:08 UTCmonitoring
A fix has been implemented and we are monitoring the results.
17. Februar 2025 um 08:35 UTCresolved
This incident has been resolved.

We are experiencing issues with lists service.

Beginn 13. Januar 2025 um 14:49 UTC 24m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

TargetLists

13. Januar 2025 um 14:49 UTCidentified
The issue has been identified and a fix is being implemented.
13. Januar 2025 um 15:02 UTCmonitoring
A fix has been implemented and we are monitoring the results.
13. Januar 2025 um 15:13 UTCresolved
This incident has been resolved.

We are experiencing issues with lists service.

Beginn 9. Januar 2025 um 20:53 UTC 1h 50m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

TargetLists

9. Januar 2025 um 20:53 UTCinvestigating
We are currently investigating this issue.
9. Januar 2025 um 22:27 UTCmonitoring
A fix has been implemented and we are monitoring the results.
9. Januar 2025 um 22:43 UTCresolved
This incident has been resolved.

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