Störungsverlauf von Digicert

1. 24. Juli 2026 um 10:26 UTCinvestigating

   DigiCert/QuoVadis-Alarm Wir haben derzeit ein technisches Problem mit unserem Quovodis CRL-System und arbeiten daran, das Problem so schnell wie möglich zu lösen. Wir verfolgen dieses Problem unter Case# 05058125 Telefon: +41 71 228 98 98 E-Mail: [email protected] Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert/QuoVadis Unterstützung

2. 24. Juli 2026 um 10:30 UTCinvestigating

   DigiCert/QuoVadis-Alarm Wir haben derzeit ein technisches Problem mit unserem QuoVadis CRL-System und arbeiten daran, das Problem so schnell wie möglich zu lösen. Wir verfolgen dieses Problem unter Case# 05058125 Telefon: +41 71 228 98 98 E-Mail: [email protected] Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert/QuoVadis Unterstützung

3. 24. Juli 2026 um 11:25 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 24. Juli 2026 um 11:40 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 17. Juli 2026 um 20:23 UTCinvestigating

   Wir haben derzeit ein technisches Problem mit unserem CertCentral-System und arbeiten daran, das Problem so schnell wie möglich zu lösen. Während wir daran arbeiten, den Zugang zu unserem CertCentral wiederherzustellen, können Sie uns kontaktieren über: Telefon: Rufen Sie uns an Chat: Chat mit uns E-Mail: Nachricht an uns Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert Support Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 現在、 CertCentral はテІзЁ�ル面ににおける問題が確認されておてお、復旧にむて調査を進めてすす　にむて調査を進めてます、すす、すすすすすすすすすすすすすすすすすすすすすすすすすすす�� 何かご不明な点、ご質問等がございしたたこらからお願いたしす　すすすすすすすしすすすししすししすししししすししししすしししししししししししししししししししししししししししし Telefon: Rufen Sie uns an Chat: Chat mit uns E-Mail: Nachricht an uns ご不便をお掛けして申し訳ございませが、何卒ご理解וほどよろしお願いたしすす　すすすすすすすすすすすだだししししいたししすすすすすすすすすすすすすすすすすだだだだだだだだだ�� デジサートウブサイトセキュリティサポーッ

2. 17. Juli 2026 um 20:31 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 17. Juli 2026 um 20:44 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 17. Juli 2026 um 21:04 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 1. Juli 2026 um 18:11 UTCinvestigating

   Wir haben derzeit ein technisches Problem mit potenzieller OCSP / CRL-Degradation in Mumbai, IN und arbeiten daran, das Problem so schnell wie möglich zu lösen. Wir verfolgen dieses Problem unter Case# 05028250 Während wir daran arbeiten, OCSP / CRL-Dienste in Mumbai, IN, zu bestätigen, können Sie uns kontaktieren: Telefon: Rufen Sie uns an Chat: Chat mit uns E-Mail: Nachricht an uns Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert Support Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursachen könnte. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert - Regional OCSP/CRL Degradation - Mumbai, IN 現在、 OCSP/CRL-Abbau in Mumbai はテІзカル面ににおける問題が確認されておお、復旧にむて調査を進めてす。 05028250 何かご不明な点、ご質問等がございしたたこらからお願いたしす　すすすすすすすしすすすししすししすししししすししししすしししししししししししししししししししししししししししし Telefon: Rufen Sie uns an Chat: Chat mit uns E-Mail: Nachricht an uns ご不便をお掛けして申し訳ございませが、何卒ご理解וほどよろしお願いたしすす　すすすすすすすすすすすだだししししいたししすすすすすすすすすすすすすすすすすだだだだだだだだだ�� デジサートウブサイトセキュリティサポーッ

2. 1. Juli 2026 um 18:15 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

3. 1. Juli 2026 um 20:11 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 8. Juni 2026 um 09:47 UTCinvestigating

   We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – AI Chatbot 現在、 AI Chatbot はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04990388 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. 8. Juni 2026 um 10:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 8. Juni 2026 um 11:20 UTCresolved

   This incident has been resolved.

1. 1. Juni 2026 um 10:17 UTCinvestigating

   We are currently experiencing a technical problem with login timeouts on our E-Commerce CertCentral Accounts system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04978003 While we work to restore access to our E-Commerce CertCentral Accounts, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert Alert | E-Commerce CertCentral Accounts 現在、 E-Commerce CertCentral Accounts はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04978003 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. 1. Juni 2026 um 10:58 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1. Juni 2026 um 11:12 UTCresolved

   This incident has been resolved.

1. 19. Mai 2026 um 12:46 UTCinvestigating

   We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues during signing. We are currently investigating the underlying cause and working with cross-functional teams to resolve the issue.

2. 19. Mai 2026 um 13:30 UTCmonitoring

   We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.

3. 19. Mai 2026 um 18:13 UTCresolved

   The issue has been resolved.

1. 15. Mai 2026 um 16:28 UTCinvestigating

   We are currently experiencing a technical problem with our DigiCert One TLM Manager is not responsive While we work to restore access to our Customer support phone system, you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – 現在、電話のシステムに問題が発生しております. 現在、 テクニカルサポート/認証サポートの電話システム はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートサポート

2. 15. Mai 2026 um 16:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 15. Mai 2026 um 16:47 UTCresolved

   This incident has been resolved.

1. 11. Mai 2026 um 08:47 UTCinvestigating

   We have identified an issue with DC1 Document Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. 11. Mai 2026 um 09:51 UTCmonitoring

   We have fixed the issue with backend services of DC1 DTM NL Prod instance and currently monitoring the performance.

3. 11. Mai 2026 um 11:04 UTCresolved

   This issue has been resolved.

1. 11. Mai 2026 um 07:44 UTCidentified

   We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. 11. Mai 2026 um 08:02 UTCmonitoring

   We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.

3. 11. Mai 2026 um 14:52 UTCresolved

   The incident has been resolved.

1. 28. April 2026 um 10:02 UTCidentified

   We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

2. 28. April 2026 um 10:47 UTCmonitoring

   A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal), EU qualified (all)

3. 28. April 2026 um 16:10 UTCresolved

   This incident has been resolved.

1. 23. April 2026 um 08:14 UTCinvestigating

   We are currently having a connectivity issue with one of our OCSP service - ocsp.digicert.cn . We are working with the relevant teams to identify and fix the issue.

2. 23. April 2026 um 09:01 UTCidentified

   We have identified that the connectivity issue with the ocsp.digicert.cn and crl.digicert.cn is due to an issue at one of our 3rd Party CDN provider. We are currently working with the CDN provider's support team to resolve the issue.

3. 23. April 2026 um 11:37 UTCmonitoring

   The issue has been fixed by the 3rd Party CDN provider. The connectivity to ocsp.digicert.cn and crl.digicert.cn are successful.

4. 23. April 2026 um 14:26 UTCresolved

   This incident has been resolved.

1. 23. April 2026 um 06:52 UTCinvestigating

   We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.

2. 23. April 2026 um 07:19 UTCmonitoring

   We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.

3. 23. April 2026 um 11:59 UTCresolved

   The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.

1. 15. April 2026 um 09:34 UTCinvestigating

   We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.

2. 15. April 2026 um 14:08 UTCresolved

   The response time has improved and customers confirmed recovery.

1. 18. März 2026 um 15:00 UTCinvestigating

   We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied. Our engineering team has been notified and is actively investigating the root cause.

2. 18. März 2026 um 15:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18. März 2026 um 16:35 UTCresolved

   The incident has been resolved and signings are going through fine.

1. 12. März 2026 um 04:42 UTCinvestigating

   We are currently investigating an issue impacting the ability to log into DigiCert PKI Platform 8 via the PKI-Manager UI Portal. An update will be posted when available We apologize for the disruption while we work to restore operations.

2. 12. März 2026 um 04:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. März 2026 um 05:30 UTCresolved

   This incident has been resolved.

1. 5. März 2026 um 13:27 UTCinvestigating

   We are observing that the TLM page of DC1 NL prod instance not loading and we are investigating the issue with the relevant teams

2. 5. März 2026 um 13:44 UTCmonitoring

   We are seeing recovery and the TLM page on Digicert One NL prod instance is loading fine now.

3. 5. März 2026 um 14:01 UTCinvestigating

   We are again observing that most of the manager apps in DC1 NL prod instance not loading and we are investigating the issue with Engineering team

4. 5. März 2026 um 14:05 UTCinvestigating

   We are continuing to investigate this issue.

5. 5. März 2026 um 15:07 UTCinvestigating

   We observe that apart from TLM, all other managers are now working fine. We continue to investigate the issue on the TLM of DC1 NL prod instance

6. 5. März 2026 um 16:28 UTCresolved

   This incident has been resolved.

1. 19. Februar 2026 um 11:28 UTCinvestigating

   We are currently experiencing a technical problem with some of our accounts issuing Multi-year orders in CertCentral and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04793992 While we work to restore access to our Multi-year orders, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – DigiCert CertCentral Alert | Multi year orders 現在、 CertCentral はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 04793992 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. 19. Februar 2026 um 13:21 UTCidentified

   Update: We have identified and pushed through a workaround for customers that was impacted by the current SSL/TLS order validity limitation. Customers who were able to enroll orders greater than one year (up to the maximum allowed validity) previously, but are now unable to do so, may contact DigiCert Support with their details. Our team can assist in processing these requests through a temporary workaround while Engineering continues to investigate and implement a permanent fix. We will provide further updates as they become available.

3. 19. Februar 2026 um 19:47 UTCresolved

   This incident has been resolved.

1. 12. Februar 2026 um 05:41 UTCinvestigating

   We are currently experiencing a technical problem with our system and are working to resolve the issue as quickly as possible. While we work to restore our sytem you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 現在,はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. 12. Februar 2026 um 05:57 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12. Februar 2026 um 06:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 12. Februar 2026 um 06:01 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 12. Februar 2026 um 06:11 UTCresolved

   This incident has been resolved.

1. 10. Februar 2026 um 15:33 UTCinvestigating

   We are currently upgrading our live chat service to our new Chat Messenger platform. During this transition, chat support is temporarily unavailable. Our team remains available through alternate support channels, and we are working to restore chat functionality as quickly as possible. We appreciate your patience while we make this improvement.

2. 10. Februar 2026 um 20:28 UTCresolved

   This incident has been resolved.

1. 2. Februar 2026 um 13:03 UTCinvestigating

   We are currently experiencing a technical problem with our Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04768686 While we work to restore access to our Document Trust Manager, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any inconvenience this may cause you. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサート ウェブサイトセキュリティアラート情報 – [Document Trust Manager Credentials Suspended] 現在、 Document Trust Manager はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。 ケース番号 [04768686] 何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。 デジサートウェブサイトセキュリティサポート

2. 2. Februar 2026 um 15:00 UTCmonitoring

   We have identified the issue and applied a fix. We are monitoring the status and performance of the system post fix.

3. 2. Februar 2026 um 15:16 UTCresolved

   The incident has been resolved.