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    Störungsverlauf von Dnsimple

    54 Dnsimple incidents · April 2025 — official updates, affected components, duration and resolution details.

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    Sandbox-Umgebung – Intermittierende Ausfallzeiten während der Wartung des Hosting-Providers

    Beginn 16. Oktober 2026 um 19:06 UTC · 11h 4m

    Pending
    Betroffene Komponenten
    Sandbox WebsiteSandbox API
    1. 16. Oktober 2026 um 19:06 UTCinvestigating

      Unser Hosting-Provider führt eine Notfall-Plattform-weite Wartung durch, die rollende Neustarts seiner Server in allen Regionen erfordert. Infolgedessen kann die Sandbox-Webanwendung intermittierend nicht verfügbar sein oder langsam reagieren. Es wird erwartet, dass jeder Neustart etwa 15-20 Minuten Ausfallzeit verursacht, und es kann zu mehr als einer Unterbrechung kommen, während der Rollout fortgesetzt wird. Produktionsumgebungen sind nicht betroffen. Ihrerseits sind keine Maßnahmen erforderlich. Wenn eine Anfrage fehlschlägt, versuchen Sie es bitte nach einigen Minuten erneut. Es wird nicht erwartet, dass Daten in der Sandbox verloren gehen. Wir verfolgen den Fortschritt des Anbieters und werden ein Update veröffentlichen, wenn die Wartung abgeschlossen ist und die Sandbox stabil ist.

    2. 16. Oktober 2026 um 19:22 UTCmonitoring

      Die Wartung des Hosting-Anbieters ist abgeschlossen und die Sandbox-Webanwendung ist verfügbar. Wir beobachten weitere Fragen. Wenn Sie immer noch Fehler sehen, wenden Sie sich bitte an den Support.

    3. 17. Oktober 2026 um 06:10 UTCresolved

      Dieser Vorfall ist jetzt behoben, kein System sollte betroffen sein.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Randnetzunterbrechung in der EU-Region Warschau

    Beginn 6. September 2026 um 13:10 UTC · 2h 45m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 6. September 2026 um 13:10 UTCinvestigating

      Unsere Warschauer EU-Region ist mit lokalen Netzwerkproblemen konfrontiert. Wir untersuchen das Problem. Der einzige Einfluss auf unseren Service ist eine etwas höhere Latenz in der Region, da der Verkehr in unsere nahe gelegenen Regionen in Europa geleitet wird.

    2. 6. September 2026 um 15:55 UTCresolved

      Das Problem wurde vorgelagert gelöst, und die Region Warschau war stabil.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Degradierter Service in der Region London

    Beginn 8. August 2026 um 00:27 UTC · 5h 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 8. August 2026 um 00:27 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 8. August 2026 um 00:28 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. August 2026 um 02:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. August 2026 um 05:14 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. August 2026 um 05:53 UTCresolved

      This incident has been resolved.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    500 fehler auf der produktions-website

    Beginn 23. Juli 2026 um 14:02 UTC · 43m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WebsiteZone deployment
    1. 23. Juli 2026 um 14:02 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 23. Juli 2026 um 14:10 UTCmonitoring

      Alle Systeme funktionieren normal und wir untersuchen die Ursache.

    3. 23. Juli 2026 um 14:46 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Intermittent network failures in SYD/TKO region

    Beginn 5. Juni 2026 um 15:34 UTC · 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 5. Juni 2026 um 15:34 UTCinvestigating

      We are investigating intermittent network failures in SYD/TKO region. Record updates are affected in TKO and SYD and affected regional records may not respond and all other traffic will be rerouted to other regions.

    2. 5. Juni 2026 um 15:38 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Beginn 22. Mai 2026 um 10:44 UTC · 11h 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 22. Mai 2026 um 10:44 UTCinvestigating

      We are currently investigating this issue.

    2. 22. Mai 2026 um 13:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22. Mai 2026 um 18:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22. Mai 2026 um 22:18 UTCresolved

      This incident has been resolved.

    Degraded service in Amsterdam region

    Beginn 18. Mai 2026 um 21:26 UTC · 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 18. Mai 2026 um 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 18. Mai 2026 um 21:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. Mai 2026 um 22:00 UTCresolved

      This incident has been resolved.

    Intermittent network failures in Sydney region

    Beginn 8. Mai 2026 um 05:18 UTC · 4h 43m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 8. Mai 2026 um 05:18 UTCinvestigating

      We are investigating intermittent network failures in the Sydney region.

    2. 8. Mai 2026 um 05:41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. Mai 2026 um 05:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8. Mai 2026 um 08:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 8. Mai 2026 um 10:00 UTCresolved

      This incident has been resolved.

    dnsimple.com availability issues

    Beginn 20. April 2026 um 19:54 UTC · 1h 50m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WebhooksURL RedirectorWebsiteNotificationsAPI
    1. 20. April 2026 um 19:54 UTCinvestigating

      We are investigating an issue reaching dnsimple.com We will provide an update shortly Thank you for your patience and understanding.

    2. 20. April 2026 um 20:07 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. April 2026 um 20:21 UTCidentified

      We've identified the issue and are continuing to mitigate the impact

    4. 20. April 2026 um 20:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 20. April 2026 um 21:44 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Beginn 5. März 2026 um 10:14 UTC · 2h 32m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Zone deploymentSecondary DNSNotifications
    1. 5. März 2026 um 10:14 UTCinvestigating

      We are currently investigating this issue.

    2. 5. März 2026 um 10:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. März 2026 um 11:15 UTCidentified

      Zones updates already normalised. We are currently showing delays in notifications and Secondary DNS updates

    4. 5. März 2026 um 11:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 5. März 2026 um 12:46 UTCresolved

      This incident has been resolved.

    Intermittent network failures in FRA region

    Beginn 2. März 2026 um 18:47 UTC · 3h 12m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 2. März 2026 um 18:47 UTCinvestigating

      We are investigating intermittent network failures in FRA (Frankfurt) region.

    2. 2. März 2026 um 19:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2. März 2026 um 19:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 2. März 2026 um 22:00 UTCresolved

      This incident has been resolved.

    Intermittent DNS Resolution for Certain ALIAS Records

    Beginn 18. Februar 2026 um 14:24 UTC · 1h 42m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 18. Februar 2026 um 14:24 UTCmonitoring

      Starting at 08:35 UTC, we are experiencing intermittent DNS resolution issues affecting a subset of ALIAS records that point to hostnames within the same zone. Earlier today, we began rolling out improvements to our alias resolution handling. During the deployment, a bug was introduced that manifests when an ALIAS record targets a name inside its own zone. Because the updated logic is not yet fully deployed across all authoritative nameservers, affected records may resolve inconsistently depending on which nameserver handles the query. This is resulting in sporadic resolution degradation for impacted ALIAS records. We have identified the issue and are currently rolling back the changes across the affected authoritative nameservers. We are actively monitoring resolution behavior as the rollback progresses. We will provide further updates once the rollback is fully complete and resolution behavior has stabilized. We apologize for the disruption and appreciate your patience.

    2. 18. Februar 2026 um 16:07 UTCresolved

      The rollback has completed, and DNS resolution has returned to normal behavior. We will be making follow-up improvements to alias-resolution handling, including additional safeguards and testing to prevent recurrence.

    Infrastructure Instability

    Beginn 10. Februar 2026 um 17:06 UTC · 6h 12m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sandbox APIURL RedirectorZone deploymentAPIName Servers
    1. 10. Februar 2026 um 17:06 UTCinvestigating

      We are currently investigating an issue affecting our infrastructure that is causing some applications to restart unexpectedly. As a result, customers may experience intermittent disruptions or degraded performance across our systems. Our team is actively working to stabilize the situation and restore normal operation as quickly as possible. We’ll continue to share updates here as we learn more. Thank you for your patience.

    2. 10. Februar 2026 um 17:30 UTCinvestigating

      We are running restores to bring back services online

    3. 10. Februar 2026 um 17:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 10. Februar 2026 um 18:06 UTCidentified

      Our initial attempts to restore our cluster has failed. We are working on bringing the services up in a fresh cluster. Thank you for your patience

    5. 10. Februar 2026 um 18:32 UTCidentified

      We are still working diligently to restore service in our new production orchestration cluster. We will continue to provide updates as the status changes.

    6. 10. Februar 2026 um 18:50 UTCidentified

      We've started restoring backend services. We expect to have services restored shortly!!

    7. 10. Februar 2026 um 19:18 UTCidentified

      Restores are completing and we will be bringing DNS services back online soon.

    8. 10. Februar 2026 um 19:21 UTCidentified

      Nameservers are currently recovering, and we are bringing other services online.

    9. 10. Februar 2026 um 19:27 UTCidentified

      We've restored half of our infrastructure, and are presently restoring services for the other half.

    10. 10. Februar 2026 um 19:38 UTCidentified

      We've restored most customer facing services. We are still actively restoring the Sandbox API and other internal services. Thanks.

    11. 10. Februar 2026 um 19:51 UTCidentified

      Production services are back online. We are monitoring their state and continuing to work on the Sandbox API and other services.

    12. 10. Februar 2026 um 20:18 UTCmonitoring

      All systems are currently operational and the team is continuing to monitor while we investigate.

    13. 10. Februar 2026 um 23:18 UTCresolved

      This incident has been resolved.

    Delay in Zone Updates

    Beginn 3. Februar 2026 um 23:15 UTC · 1h 14m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Zone deployment
    1. 3. Februar 2026 um 23:15 UTCinvestigating

      We are currently investigating this issue.

    2. 4. Februar 2026 um 00:28 UTCinvestigating

      We have identified the cause of the issue and zone deployments are working normally.

    3. 4. Februar 2026 um 00:29 UTCresolved

      This incident has been resolved.

    Intermittent network failures in AMS region

    Beginn 3. Februar 2026 um 19:55 UTC · 3h 46m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 3. Februar 2026 um 19:55 UTCinvestigating

      We are investigating intermittent network failures in AMS region.

    2. 3. Februar 2026 um 20:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 3. Februar 2026 um 23:41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Beginn 29. Januar 2026 um 16:52 UTC · 1h 6m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 29. Januar 2026 um 16:52 UTCmonitoring

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 29. Januar 2026 um 17:20 UTCmonitoring

      Cache edge performance has been stable for some time, and we have seen no further issues. We keep monitoring the situation

    3. 29. Januar 2026 um 17:58 UTCresolved

      This incident has been resolved.

    Elevated error rates in zone.vision

    Beginn 22. Januar 2026 um 07:29 UTC · 1h 12m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WebsiteAPI
    1. 22. Januar 2026 um 07:29 UTCinvestigating

      We are currently seeing elevated error rates for our zone inspection service, this affected the following services: - Let's Encrypt SSL Certificate issuance is affected. We cannot issue or auto-renew Let's Encrypt SSL certificate at this moment. - Display domain resolution is affected. Our UI will not be able to display the current name servers. Domain registration and DNS resolution is not affected.

    2. 22. Januar 2026 um 08:41 UTCresolved

      This incident has been resolved.

    Cache edge degraded performance

    Beginn 30. Dezember 2025 um 19:03 UTC · 1h 52m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 30. Dezember 2025 um 19:03 UTCinvestigating

      We are observing degraded performance at our cache edge nodes, which may impact request latency for some users. Our team is actively investigating the cause and working to mitigate the issue.

    2. 30. Dezember 2025 um 19:44 UTCmonitoring

      We have identified the cause as an issue with a downstream infrastructure provider. Mitigation steps have been applied to stabilize our cache edge nodes, and we are closely monitoring the system while awaiting confirmation that the provider has fully recovered.

    3. 30. Dezember 2025 um 20:55 UTCresolved

      Cache edge performance has been stable for some time, and we have seen no further issues. The incident is now closed.

    Network Performance Issues

    Beginn 16. Dezember 2025 um 01:06 UTC · 1h 0m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 16. Dezember 2025 um 01:06 UTCinvestigating

      We're receiving reports of DNS resolution issues and we are investigating. If you're experiencing these issues yourself, please email [email protected].

    2. 16. Dezember 2025 um 01:23 UTCidentified

      We have identified the source of the issue, and we have implemented performance optimization measures to ensure stability and service continuity. We will continue to monitor the network and update this page with the latest information as we continue to monitor for network conditions to return to normal. Thank you for your patience and understanding.

    3. 16. Dezember 2025 um 01:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. Dezember 2025 um 02:06 UTCresolved

      This network issue has been resolved fully. If you have any further issues please let us know by emailing [email protected]

    Intermittent DNS resolution failures

    Beginn 11. Dezember 2025 um 21:53 UTC · 1h 18m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Name Servers
    1. 11. Dezember 2025 um 21:53 UTCinvestigating

      We are currently investigating an intermittent resolution issue in some DC.

    2. 11. Dezember 2025 um 22:14 UTCmonitoring

      We applied a fix and the servers are recovering. We will be monitoring closely and report if the issue persists.

    3. 11. Dezember 2025 um 22:14 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 11. Dezember 2025 um 23:11 UTCresolved

      This incident has been resolved.