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50 Docplanner incidents · Januar 2026 — official updates, affected components, duration and resolution details.
Incident update: Elevated Response Times and Errors
This incident has been resolved.
The team is currently investigating the issue.
The issue has been identified and we released a fix already.
The fix has been released, we are monitoring.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Doctor profile pages cannot be seen by users. We are investigating the issue
The issue has been resolved, we are monitoring the issue
This incident has been resolved.
Summaries generation might be slower than usual and users might not be able to start new recordings.
The issue has been identified and a fix has been rolled out. We are validating.
The issue has been resolved.
Incident update: Marketplace Europe slowdown and possible timeouts
Incident update: Marketplace Europe slowdown and possible timeouts
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified, the team is working on a fix.
The issue has been resolved, we are monitoring.
Incident update: Noa Notes is down in South America
Incident update: Marketplace degraded
Incident update: Marketplace degraded
Our booking processes are being delayed, you might see stale slot and have to wait for booking confirmations
We identified and resolved the issue, we are working on backfilling booking synchronisation
This incident has been resolved.
Our team is investigating the issue.
A fix has been deployed, we are monitoring the changes.
This incident has been resolved.
Search functionalities in Mexico Marketplace are currently degraded.
The system has recovered and is currently being monitored.
This incident has been resolved.
Some users may be experiencing slow response times or cancelled requests.
In Noa Evidence latency of responses from Azure OpenAI models have spiked to the point that we have an increasing amount of Chat Cancelled Out errors over p1, p2 and p3. This may impact other products and regions.
This incident has been resolved.
We are investigating issues with out european marketplace, sso
The services are back, we are monitoring the situation
Unfortunately we are back with the issue, we are investigating
We identified the issue, a fix is being relesed
This incident has been resolved.
Application isn't reachable
marketplace + sso very slow on ocasional 500
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.