DocuSign Status. Check Current Outages and Incidents | Uptimus

Degraded

DocuSign Status

Electronic signature and agreement management platform trusted by 1 billion users.

Source

auto

90-day status history

Daily rollup

Component changes, incidents, and maintenance windows grouped by day.

operational

degraded

outage

maintenance

unknown

DocuSign components

Tracked components

Showing 1 to 25 of 56 tracked components.

Component	Status	Type	Last changed
eSignature	Degraded Performance	Group	6/18/2026
CLM Datacenters supporting Contract Lifecycle Management	Operational	Group	6/17/2026
Trusted Service Provider	Operational	Group	Not recorded
Rooms	Operational	Group	Not recorded
Forms	Operational	Group	Not recorded
Insight	Operational	Group	Not recorded
Corporate	Operational	Group	Not recorded
Third Party Services	Operational	Group	6/17/2026
AU eSignature Australia	Degraded Performance	Component	6/18/2026
EU.C Insight Eurpoe Central	Operational	Component	Not recorded
EU11 EU11-CLM Demo European Datacenter supporting CLM	Operational	Component	6/16/2026
Headquarters Headquarters	Operational	Component	Not recorded
North Central North Central datacenters supporting Forms	Operational	Component	Not recorded
PROD	Operational	Component	Not recorded
PROD EU TSP European Datacenters	Operational	Component	Not recorded
CA eSignature Canada	Degraded Performance	Component	6/18/2026
Customer Support Customer Support	Operational	Component	Not recorded
DEMO EU TSP Demo environment	Operational	Component	Not recorded
DEMO United States Datacenters supporting Rooms	Operational	Component	Not recorded
Docusign.com Hosting Docusign.com marketing website (does not affect eSignature)	Operational	Component	Not recorded
EU.N Insight Europe North	Operational	Component	Not recorded
EU21	Operational	Component	6/16/2026
East US East US datacenter supporting Forms	Operational	Component	Not recorded
EU eSignature Europe	Degraded Performance	Component	6/18/2026
EU.W Insight Europe West	Operational	Component	Not recorded

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Frequently asked questions

Is DocuSign down right now?

DocuSign is currently marked as Degraded in Uptimus based on the latest official status page check.

How often does Uptimus check DocuSign?

Supported status page providers are checked continuously by our scraper scheduler. The public page is cached briefly for SEO and performance.

Are maintenance windows counted as incidents?

No. Uptimus stores incidents and maintenance windows separately when the upstream provider exposes enough detail.

Can I get alerts for DocuSign?

Yes. Create an Uptimus workspace, follow this provider, and choose email, push, or webhook notifications.

Recent incidents

Official incidents

Latest outages and degradations detected from the official status page.

Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

Identified

An issue has been identified where documents downloaded via archived ZIP files with "masked fields" enabled are missing their Docusign platform seals. A fix is underway. We will provide an update upon resolution. Target Fix Date: June 23, 2026 Temporary Workaround: Download documents individually rather than as an archived ZIP file to ensure platform seals are successfully applied.

Jun 18, 10:43 PMResolved Jun 19, 9:56 AMMinorCAAU

Salesforce for Gen customers may be unable to generate documents (Incident 5132)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 17, 7:28 PMResolved Jun 17, 11:26 PMMinorS2.USS1.US

Salesforce for Gen customers are unable to generate documents (Incident-5122)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 16, 4:52 PMResolved Jun 16, 11:30 PMMinorNA11EU21

Customers may experience intermittent latency (Incident 5118)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 16, 8:37 AMResolved Jun 16, 5:18 PMNoneUAT NA11

Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 15, 5:24 PMResolved Jun 15, 6:29 PMNoneCAAU

Email notifications sent from custom domains may not be delivered (Incident 5106)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 15, 2:00 PMResolved Jun 15, 2:51 PMMinorUAT NA11DEMO

Notification failures when utilising Outlook (Incident 5087)

Resolved

We can confirm that this issue is now resolved, thank you for your patience.

Jun 12, 6:04 AMResolved Jun 12, 6:37 AMMinorCAAU

Users may encounter errors when attempting to process envelopes (Incident 5072)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 11, 7:45 PMResolved Jun 11, 9:50 PMNoneDEMO

Document Upload and Generation Errors (Incident 5073)

Resolved

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

Jun 11, 7:03 PMResolved Jun 11, 11:21 PMMinorNA4NA11

CLM: Resolved Authentication/Access Issues in EU11 (Incident 5040)

Resolved

An unexpected system dependency caused a temporary service disruption affecting a subset of accounts in the CLM EU11 environment between 21:09 UTC and 22:40 UTC on June 5, 2026. During this time, impacted users may have experienced authentication errors or issues accessing certain features. The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation. Customers may have experienced errors from 2026-06-05 21:09 UTC until 2026-06-05 22:40 UTC

Jun 5, 11:03 PMResolved Jun 5, 11:03 PMMinorEU11

Recent maintenance

Maintenance windows

Scheduled and completed maintenance windows are separated from incidents.

No recent maintenance windows recorded.

Status Provider

Status Provider

DocuSign Status

90-day status history

Daily rollup

DocuSign components

Tracked components

Get notified when DocuSign changes status

Show DocuSign on your own status page

Users also follow these services

Frequently asked questions

Service health overview

Operational snapshot

Top affected components

Recent incidents

Official incidents

Users downloading archived document ZIP files may see missing official Docusign platform seals (Incident 5139)

Salesforce for Gen customers may be unable to generate documents (Incident 5132)

Salesforce for Gen customers are unable to generate documents (Incident-5122)

Customers may experience intermittent latency (Incident 5118)

Users may experience performance latency when utilizing the doc2pdf service (Incident 5085)

Email notifications sent from custom domains may not be delivered (Incident 5106)

Notification failures when utilising Outlook (Incident 5087)

Users may encounter errors when attempting to process envelopes (Incident 5072)

Document Upload and Generation Errors (Incident 5073)

CLM: Resolved Authentication/Access Issues in EU11 (Incident 5040)

Recent maintenance

Maintenance windows

About the DocuSign status page integration

Outage map preview