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    Störungsverlauf von Dropboxsign

    52 Dropboxsign incidents · November 2022 — official updates, affected components, duration and resolution details.

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    Untersuchung von Datei-Uploads

    Beginn 31. August 2026 um 17:34 UTC · 53m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 31. August 2026 um 17:34 UTCinvestigating

      Wir untersuchen Berichte über beeinträchtigte Leistung mit Datei- und Bild-Uploads. Einige Uploads sind möglicherweise langsamer als erwartet oder scheitern intermittierend. Unser Ingenieurteam untersucht aktiv.

    2. 31. August 2026 um 18:02 UTCmonitoring

      Ein Fix wurde implementiert, Dateien sollten normal hochgeladen werden und wir überwachen.

    3. 31. August 2026 um 18:18 UTCmonitoring

      Wir werden weiterhin auf weitere Probleme achten.

    4. 31. August 2026 um 18:28 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Wir haben derzeit Probleme mit unserer Salesforce-Integration

    Beginn 21. August 2026 um 16:12 UTC · 6h 43m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Salesforce
    1. 21. August 2026 um 16:12 UTCinvestigating

      Wir haben derzeit Probleme mit unserer Salesforce-Integration. Während wir daran arbeiten, das Problem so schnell wie möglich zu lösen, empfehlen wir, die Integration als Fehlerbehebungsschritt neu zu verbinden. Vielen Dank für Ihre Geduld.

    2. 21. August 2026 um 22:55 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Investigating an issue affecting the "sign in with Dropbox" button

    Beginn 18. Juni 2026 um 19:07 UTC · 2h 11m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Send signature requests
    1. 18. Juni 2026 um 19:07 UTCinvestigating

      We’re investigating an issue affecting the "sign in with Dropbox" button on the Sign website.

    2. 18. Juni 2026 um 20:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18. Juni 2026 um 21:18 UTCresolved

      This incident has been resolved.

    Dropbox Sign was not working as expected for some users.

    Beginn 8. Mai 2026 um 00:30 UTC · 0m

    Pending
    1. 8. Mai 2026 um 01:29 UTCresolved

      Dropbox Sign was impacted by AWS -EAST-1 outage, and some services may not have been working as expected from 00:25 to 00:53 UTC on May 8, 2026.

    Dropbox Sign is experiencing degraded performance

    Beginn 21. April 2026 um 12:04 UTC · 26m

    Pending
    1. 21. April 2026 um 12:04 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21. April 2026 um 12:12 UTCidentified

      We have identified the root cause of the degradation and are are fixing it. Next update in 1 hour

    3. 21. April 2026 um 12:30 UTCresolved

      This incident has been resolved.

    We’re investigating reports of degraded performance.

    Beginn 21. April 2026 um 02:17 UTC · 19m

    Pending
    1. 21. April 2026 um 02:17 UTCinvestigating

      We’re investigating reports of degraded performance. Our engineering team is triaging and will share updates as we learn more.

    2. 21. April 2026 um 02:36 UTCresolved

      This incident has been resolved.

    Uploading is not working as expected

    Beginn 2. März 2026 um 18:16 UTC · 2h 11m

    Pending
    Betroffene Komponenten
    Send signature requests
    1. 2. März 2026 um 18:16 UTCinvestigating

      We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2. März 2026 um 18:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 2. März 2026 um 20:27 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing file upload issues

    Beginn 13. Februar 2026 um 08:29 UTC · 1h 33m

    Pending
    1. 13. Februar 2026 um 08:29 UTCidentified

      We are currently experiencing file upload issues. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 13. Februar 2026 um 10:02 UTCresolved

      This incident has been resolved.

    We are currently experiencing delays in sending Sign emails to our users

    Beginn 14. Januar 2026 um 20:05 UTC · 29m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Finished document deliverySend signature requests
    1. 14. Januar 2026 um 20:05 UTCinvestigating

      We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 14. Januar 2026 um 20:20 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. Januar 2026 um 20:34 UTCresolved

      This incident has been resolved.

    Dropbox Sign is experiencing an outage.

    Beginn 2. Januar 2026 um 20:13 UTC · 3h 12m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2. Januar 2026 um 20:13 UTCinvestigating

      Update: We're getting closer to a solution. Our engineers are working to fix this problem.

    2. 2. Januar 2026 um 21:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 2. Januar 2026 um 23:25 UTCresolved

      We're back! Dropbox Sign should be up and running. Thanks for bearing with us.

    Issues detected with both logging in and sending signature requests

    Beginn 1. Oktober 2025 um 15:12 UTC · 4h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Send signature requests
    1. 1. Oktober 2025 um 15:12 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1. Oktober 2025 um 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. Oktober 2025 um 19:27 UTCresolved

      This incident has been resolved.

    Issues detected with both logging in and sending signature requests

    Beginn 1. Oktober 2025 um 13:55 UTC · 1h 0m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Send signature requests
    1. 1. Oktober 2025 um 13:55 UTCinvestigating

      We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 1. Oktober 2025 um 14:55 UTCresolved

      This incident has been resolved.

    We are currently investigating performance problems with our API endpoints

    Beginn 4. August 2025 um 11:43 UTC · 4h 29m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document deliverySend signature requests
    1. 4. August 2025 um 11:43 UTCinvestigating

      We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.

    2. 4. August 2025 um 13:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. August 2025 um 14:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4. August 2025 um 16:13 UTCresolved

      This incident has been resolved.

    Sign features in PDF editor and Dropbox Mobile might not be working for some users.

    Beginn 4. August 2025 um 04:44 UTC · 36m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxSend signature requests
    1. 4. August 2025 um 04:44 UTCinvestigating

      Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

    2. 4. August 2025 um 05:20 UTCresolved

      This incident has been resolved.

    We're having some trouble with our Sign services

    Beginn 31. Juli 2025 um 17:42 UTC · 2h 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignEmbedded signing through Dropbox SignFinished document deliverySend signature requests
    1. 31. Juli 2025 um 17:42 UTCidentified

      We're having some trouble with our Sign services. We're working to fix the problem as quickly as we can.

    2. 31. Juli 2025 um 19:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 31. Juli 2025 um 19:13 UTCmonitoring

      A fix has been implemented and we are monitoring this issue.

    4. 31. Juli 2025 um 19:47 UTCresolved

      This incident has been resolved.

    Sign is not working as expected for some users

    Beginn 15. Juli 2025 um 10:06 UTC · 1h 38m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxEmbedded signing through Dropbox SignSend signature requests
    1. 15. Juli 2025 um 10:06 UTCinvestigating

      We are currently experiencing some issues in Sign. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 15. Juli 2025 um 11:44 UTCresolved

      This incident has been resolved.

    Sign is not working as expected.

    Beginn 2. Juli 2025 um 18:47 UTC · 1h 11m

    OutageKritischer Vorfall
    Betroffene Komponenten
    HubSpotDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignSalesforceFinished document deliveryReceive faxesSend signature requests
    1. 2. Juli 2025 um 18:47 UTCinvestigating

      We are currently experiencing outages across our product suite. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 2. Juli 2025 um 19:58 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users.

    Beginn 14. Mai 2025 um 18:35 UTC · 44m

    IssuesGeringfügiger Vorfall
    1. 14. Mai 2025 um 18:35 UTCinvestigating

      We are currently investigating this issue.

    2. 14. Mai 2025 um 18:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. Mai 2025 um 19:18 UTCresolved

      This incident has been resolved.

    Sign may be unavailable for some users

    Beginn 1. Mai 2025 um 21:54 UTC · 4h 17m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFax sending through Dropbox FaxEmbedded signing through Dropbox SignFinished document deliveryReceive faxesSend signature requests
    1. 1. Mai 2025 um 21:54 UTCinvestigating

      Sign may be unavailable for some users. We’re having some trouble with our services currently. We’re working to fix the problem as quickly as we can.

    2. 1. Mai 2025 um 22:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. Mai 2025 um 01:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2. Mai 2025 um 02:11 UTCresolved

      This incident has been resolved.

    Sending signature requests is not working as expected.

    Beginn 9. Januar 2025 um 01:45 UTC · 6m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Document signing through Dropbox Sign and Fax
    1. 9. Januar 2025 um 01:45 UTCinvestigating

      We are currently experiencing delays with sending signature requests, uploading files, finalizing documents. We are working to resolve the issue as quickly as possible. Thank you for your patience.

    2. 9. Januar 2025 um 01:51 UTCresolved

      This incident has been resolved.