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    Störungsverlauf von Duda

    54 Duda incidents · Februar 2021 — official updates, affected components, duration and resolution details.

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    Vibe Chat reagiert nicht

    Beginn 4. September 2026 um 08:00 UTC · 1h 49m

    Pending
    1. 4. September 2026 um 08:00 UTCinvestigating

      Wir untersuchen derzeit ein problem, das dazu führt, dass duda vibe chat nicht reagiert. Auswirkung: Vibe Chat ist derzeit nicht verfügbar oder reagiert nicht. Live-sites funktionieren normal und sind nicht betroffen. Wir werden ein weiteres Update bereitstellen, sobald wir weitere Informationen haben.

    2. 4. September 2026 um 09:06 UTCmonitoring

      Vibe chat wurde wiederhergestellt und funktioniert derzeit normal. Wir überwachen den Service weiterhin, um Stabilität zu gewährleisten. Unsere untersuchung ergab, dass das problem mit einem globalen npm-vorfall zusammenhing, der die reaktionsfähigkeit von vibe chat beeinflusste. Live-sites blieben während des gesamten vorfalls in betrieb und waren nicht betroffen. Wir werden die Überwachung fortsetzen und bei Bedarf weitere Updates bereitstellen.

    3. 4. September 2026 um 09:49 UTCresolved

      Das problem, das vibe chat betrifft, wurde vollständig gelöst. Vibe chat funktioniert jetzt normal. Wir haben bestätigt, dass der service stabil ist und betrachten diesen vorfall als gelöst.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Duda Bookings — Degradierter Service

    Beginn 31. August 2026 um 10:13 UTC · 11m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    eCommerce
    1. 31. August 2026 um 10:13 UTCidentified

      Einige Funktionen von Duda Bookings sind derzeit fehlgeschlagen, was sich auf die Fähigkeit der Benutzer auswirken kann, bestimmte Buchungsfunktionen zu verwenden. Unser Team arbeitet aktiv an einem Fix und wir werden Updates bereitstellen, sobald mehr Informationen verfügbar sind.

    2. 31. August 2026 um 10:25 UTCresolved

      Das Problem, das einige Funktionalitäten von Duda Bookings betrifft, wurde behoben. Alle Dienste funktionieren jetzt normal. Vielen Dank für Ihre Geduld, während wir daran gearbeitet haben, die volle Funktionalität wiederherzustellen.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Intermittent Issues Affecting Editor Sidebar Controls

    Beginn 5. August 2026 um 02:44 UTC · 40m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Editor
    1. 5. August 2026 um 02:44 UTCinvestigating

      We're investigating an issue where some tabs in the editor controls are not responding as expected. Our team is actively working to identify the root cause and restore normal functionality. We'll provide updates as more information becomes available. Thank you for your patience.

    2. 5. August 2026 um 03:24 UTCresolved

      The fix has been deployed, and we are currently monitoring the system to ensure stability and confirm that the issue does not recur. Thank you for your patience while we worked to resolve this incident.

    Duda Bookings – Degradierter Service

    Beginn 21. Juli 2026 um 07:57 UTC · 1h 37m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    eCommerce
    1. 21. Juli 2026 um 07:57 UTCidentified

      Wir untersuchen derzeit ein Problem, das einige Funktionen von Duda Bookings betrifft. Ein Fix ist im Gange, und wir arbeiten daran, den Full-Service so schnell wie möglich wiederherzustellen. Updates werden hier veröffentlicht, sobald sie verfügbar sind.

    2. 21. Juli 2026 um 09:34 UTCresolved

      Das Problem, das einige Duda Bookings-Funktionalitäten betrifft, wurde behoben und alle Dienste funktionieren normal. Wir entschuldigen uns für alle Unannehmlichkeiten und schätzen Ihre Geduld.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Degraded Service – Duda Bookings

    Beginn 23. Juni 2026 um 17:17 UTC · 7h 43m

    Pending
    Betroffene Komponenten
    eCommerce
    1. 23. Juni 2026 um 17:17 UTCmonitoring

      A fix to the previous incident impacting Duda Bookings has been implemented and we are now monitoring the results.

    2. 24. Juni 2026 um 01:01 UTCresolved

      This incident has been resolved.

    Degraded Service – Duda Bookings

    Beginn 23. Juni 2026 um 13:47 UTC · 3h 23m

    Pending
    Betroffene Komponenten
    eCommerce
    1. 23. Juni 2026 um 13:47 UTCidentified

      We are currently experiencing degraded performance with Duda Bookings. Some functionalities may be failing or responding more slowly than expected. Our team has identified the issue and is actively working on a fix. We will provide further updates as more information becomes available.

    2. 23. Juni 2026 um 16:59 UTCmonitoring

      A fix has been implemented and we are now monitoring the results.

    3. 23. Juni 2026 um 17:10 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with third party store

    Beginn 16. Juni 2026 um 19:55 UTC · 1h 2m

    Pending
    Betroffene Komponenten
    eCommerce
    1. 16. Juni 2026 um 19:55 UTCinvestigating

      We have received several reports of issues with the storefront on our third party store integration. We are working with our vendor to resolved this as soon as possible. We will continue to update here with more information.

    2. 16. Juni 2026 um 19:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 16. Juni 2026 um 20:04 UTCmonitoring

      We now believe this issue is resolved, and we are continuing to monitor.

    4. 16. Juni 2026 um 20:57 UTCresolved

      This incident has been resolved.

    Degraded Performance – Editor and Dashboard

    Beginn 5. Juni 2026 um 10:01 UTC · 1h 28m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Editor
    1. 5. Juni 2026 um 10:01 UTCidentified

      We are currently experiencing degraded performance affecting the Editor and Dashboard. Users may notice slower loading times or intermittent issues when using these areas. Our team has identified the issue and is actively working on a resolution. We will provide further updates as soon as more information becomes available or once the issue is resolved. Thank you for your patience.

    2. 5. Juni 2026 um 10:45 UTCmonitoring

      We have deployed a fix for the issue causing degraded performance in the Editor and Dashboard. The system is currently under monitoring to ensure stability and confirm full resolution. We will continue to observe system performance and provide further updates if needed.

    3. 5. Juni 2026 um 11:29 UTCresolved

      The issue causing degraded performance in the Editor and Dashboard has been resolved. A fix has been deployed and the system has been monitored to confirm stability. All services are now operating normally. Thank you for your patience while we addressed this issue.

    Editor Performance Issues

    Beginn 22. April 2026 um 15:16 UTC · 49m

    Pending
    Betroffene Komponenten
    Editor
    1. 22. April 2026 um 15:16 UTCinvestigating

      We’ve detected an issue affecting the editor and are currently investigating the root cause. We’ll share updates as soon as we have more information. Thanks for your patience.

    2. 22. April 2026 um 16:05 UTCresolved

      This incident has been resolved.

    Investigating Reports of Error Messages in the Duda Editor

    Beginn 8. Januar 2026 um 17:16 UTC · 3h 33m

    Pending
    Betroffene Komponenten
    Editor
    1. 8. Januar 2026 um 17:16 UTCinvestigating

      We are currently investigating reports of errors and slowness in the Duda Editor. We will update here as soon as we have more information.

    2. 8. Januar 2026 um 18:37 UTCmonitoring

      We have implemented a fix and will continue to monitor for instability and errors.

    3. 8. Januar 2026 um 20:49 UTCresolved

      This issue has been resolved. If you are experiencing any additional issues, please reach out to support.

    Investigating intermittent Editor slowness

    Beginn 30. Dezember 2025 um 18:08 UTC · 4h 11m

    Pending
    Betroffene Komponenten
    Editor
    1. 30. Dezember 2025 um 18:08 UTCinvestigating

      We are investigating reports of slowness and inaccessibility of the Editor. We will update as soon as we have more information.

    2. 30. Dezember 2025 um 18:08 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30. Dezember 2025 um 19:09 UTCmonitoring

      A fix has been implemented and we are continuing to monitor the Editor behavior.

    4. 30. Dezember 2025 um 21:12 UTCinvestigating

      We continue to see degraded performance in the editor and are investigating.

    5. 30. Dezember 2025 um 21:33 UTCmonitoring

      The Editor is functioning normally and we will continue to monitor.

    6. 30. Dezember 2025 um 22:19 UTCresolved

      This incident has been resolved.

    Investigating reports that several App Store Apps are not able to be installed

    Beginn 26. Dezember 2025 um 19:35 UTC · 1h 54m

    Pending
    Betroffene Komponenten
    Editor
    1. 26. Dezember 2025 um 19:35 UTCinvestigating

      We have received reports that several Apps in the Duda App Store are currently unable to be installed. We are investigating this issue and will provide an update as soon as one is available.

    2. 26. Dezember 2025 um 21:30 UTCresolved

      This issue has been resolved.

    Identified downtime on Native Booking and on automatic shipping rates of Native eCommerce

    Beginn 18. November 2025 um 12:46 UTC · 6h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    EditoreCommerceLive Sites
    1. 18. November 2025 um 12:46 UTCidentified

      We've identified the service we use for our native Booking is experiencing downtime due to Cloudflare issues

    2. 18. November 2025 um 13:59 UTCidentified

      We've identified that our Native Ecommerce's automatic shipping rate service, Easyship, is also being impacted by Cloudflare's issues

    3. 18. November 2025 um 19:01 UTCresolved

      We have confirmed all issues have now been resolved. If you continue to see any issues, please reach out to Support.

    Identified - Store Control Panel and Live Store Issues

    Beginn 22. Oktober 2025 um 09:06 UTC · 5h 0m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    eCommerce
    1. 22. Oktober 2025 um 09:06 UTCinvestigating

      Our third-party store provider has identified degraded performance on the Storefront and Store Admin page. Some live stores are also experiencing disruptions as a result, some store pages may not be active. Their team is actively investigating the root cause. We will provide updates as more information becomes available. Native Duda stores are not effected and are operational

    2. 22. Oktober 2025 um 14:05 UTCresolved

      Our third-party store provider has resolved the issue causing degraded performance on the Storefront and Store Admin page. All services are now operating normally. We will continue to monitor to ensure full stability.

    AWS Service Disruption

    Beginn 20. Oktober 2025 um 16:30 UTC · 7h 12m

    Pending
    Betroffene Komponenten
    EditorSandboxeCommerceAPI
    1. 20. Oktober 2025 um 16:30 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20. Oktober 2025 um 19:06 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. Oktober 2025 um 19:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20. Oktober 2025 um 23:42 UTCresolved

      This incident has been resolved.

    AWS Service Disruption

    Beginn 20. Oktober 2025 um 07:59 UTC · 2h 7m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    EditorSandboxeCommerceAPILive Sites
    1. 20. Oktober 2025 um 07:59 UTCinvestigating

      We are currently experiencing issues with some services due to a disruption affecting Amazon Web Services (AWS). Our team is investigating and monitoring AWS’s status while working to mitigate impact. Further updates will be provided as more information becomes available.

    2. 20. Oktober 2025 um 08:04 UTCinvestigating

      We are continuing to investigate this issue.

    3. 20. Oktober 2025 um 08:56 UTCidentified

      AWS has identified an infrastructure issue affecting multiple services. We are monitoring the situation closely as it impacts our platform’s functionality. Impact: Some users may experience issues logging in to the dashboard and using native store features. Next Update: We will share another update as soon as AWS provides more information or the issue is resolved.

    4. 20. Oktober 2025 um 09:36 UTCmonitoring

      AWS reports significant signs of recovery, and most requests are now succeeding. Some residual impact may remain as AWS works through a backlog of queued requests. Our services are also showing improvement, and we’ll continue to monitor until full recovery is confirmed.

    5. 20. Oktober 2025 um 10:06 UTCresolved

      AWS has reported that the issue has been fully resolved. All our services have returned to normal operation, and monitoring confirms system stability. We’ll continue to keep an eye on performance, but no further impact is expected.

    Investigating reports of Editor being down.

    Beginn 25. Juni 2025 um 19:45 UTC · 9m

    Pending
    Betroffene Komponenten
    Editor
    1. 25. Juni 2025 um 19:45 UTCinvestigating

      Issue regarding reports of errors in the editor has been resolved.

    2. 25. Juni 2025 um 19:54 UTCresolved

      This incident has been resolved.

    Identified – Ongoing OpenAI API Issue Affecting AI Features

    Beginn 10. Juni 2025 um 14:49 UTC · 4h 54m

    Pending
    Betroffene Komponenten
    Editor
    1. 10. Juni 2025 um 14:49 UTCidentified

      We are currently experiencing issues with our AI-powered features due to an ongoing incident with the OpenAI API, which powers our AI features. OpenAI has identified the root cause and is actively working on a mitigation. This may result in elevated errors or slower performance when using AI features on our platform. We are monitoring the situation closely and will provide updates as they become available. Thank you for your patience.

    2. 10. Juni 2025 um 19:43 UTCresolved

      This incident has been resolved.

    Investigating reports of degraded performance with collections

    Beginn 9. Juni 2025 um 19:17 UTC · 2h 59m

    Pending
    Betroffene Komponenten
    Editor
    1. 9. Juni 2025 um 19:17 UTCinvestigating

      We are currently investigating issues with collections and will provide an update as soon as possible.

    2. 9. Juni 2025 um 19:41 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. Juni 2025 um 22:16 UTCresolved

      This incident has been resolved.

    Resolved - Store Control Panel and Live Store Issues

    Beginn 8. Mai 2025 um 13:08 UTC · 1h 24m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    eCommerce
    1. 8. Mai 2025 um 13:08 UTCinvestigating

      Our third-party store provider has identified an issue affecting their server, which is currently preventing the Store Control Panel from loading. Some live stores are also experiencing disruptions as a result. Their team is actively investigating the root cause. We will provide updates as more information becomes available.

    2. 8. Mai 2025 um 13:39 UTCidentified

      Our third-party store provider has identified the root cause of the issue affecting the Store Control Panel and some live stores. They are currently implementing a fix. We will continue to monitor the situation and provide updates as the resolution progresses.

    3. 8. Mai 2025 um 13:57 UTCmonitoring

      A fix has been implemented by our third-party store provider for the issue affecting the Store Control Panel and some live stores. We are currently monitoring the results to ensure stability. Further updates will be provided as needed.

    4. 8. Mai 2025 um 14:32 UTCresolved

      The issue affecting the Store Control Panel and some live stores has been successfully resolved by our third-party store provider. Systems are now fully operational and stable. We will continue to monitor for any irregularities, but no further impact is expected.