Störungsverlauf von Emnify

1. 7. September 2026 um 12:52 UTCinvestigating

   Liebe emnify Kunden, Zwischen 11:20 und 12:10 UTC haben einige Kunden möglicherweise intermittierende Datenverbindungen erlebt. Es wurde bereits gemildert, und wir beobachten die Erholung genau. Weitere Updates folgen in Kürze. Freundliche Grüße, emnify Support Team

2. 7. September 2026 um 14:01 UTCresolved

   Liebe emnify Kunden, Dieser Vorfall wurde behoben, und wir können eine stetige Erholung nach genauer Überwachung bestätigen. Falls Sie immer noch Probleme haben, wenden Sie sich bitte über unser Help Center an unser Support-Team. Freundliche Grüße, emnify Support Team

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 1. August 2026 um 09:56 UTCmonitoring

   Liebe emnify Kunden, Ab heute um 09:00 Uhr UTC hat ein Authentifizierungsdienst vorübergehend neue OpenVPN-Verbindungen in allen Regionen sowie Anmeldungen zum emnify-Portal betroffen. Dies dauerte ca. 40 Minuten. Bestehende VPN-Verbindungen blieben durchgehend aktiv. In diesem Zeitraum haben Kunden möglicherweise vorübergehende Einschränkungen beim Aufbau neuer OpenVPN-Verbindungen oder beim Einloggen in das Portal erfahren. Ein Fix wurde angewendet, und alle Dienste sind jetzt weltweit verfügbar. Wir beobachten die Plattform weiterhin genau, um eine anhaltende Stabilität zu gewährleisten. Freundliche Grüße, emnify Support Team

2. 1. August 2026 um 10:22 UTCresolved

   Liebe emnify Kunden, Der Vorfall wurde behoben. Falls Sie immer noch Probleme haben, wenden Sie sich bitte über unser Help Center an unser Support-Team. Freundliche Grüße, emnify Support Team

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 27. Juli 2026 um 13:15 UTCinvestigating

   Liebe emnify Kunden, Wir beobachten derzeit ein Problem, das sich auf die Genauigkeit der Verkehrsdaten auswirkt und zu Diskrepanzen in der Datennutzungsstatistik in den Berichten im Portal führen kann. Unser Team arbeitet aktiv daran, die Ursache zu identifizieren und das Problem zu lösen. Wir werden ein weiteres Update teilen, sobald weitere Informationen verfügbar sind. Freundliche Grüße, emnify Support Team

2. 27. Juli 2026 um 13:26 UTCidentified

   Liebe emnify Kunden, Unser Team hat die Ursache des Problems identifiziert und arbeitet derzeit an der Implementierung eines Fixes. Wir werden weiterhin Updates bereitstellen, wenn Fortschritte gemacht werden. Freundliche Grüße, emnify Support Team

3. 27. Juli 2026 um 16:09 UTCmonitoring

   Liebe emnify Kunden, Mitigation-Maßnahmen wurden angewendet, und aktuelle Monatsdaten sind nun in den betroffenen Berichten im emnify-Portal verfügbar. Während wir weiterhin historische Daten wiederherstellen, sind die Berichtsfilter vorübergehend auf den aktuellen Monat beschränkt. Unser Team wird den Wiederherstellungsprozess für den betroffenen Zeitraum anwenden und weiterhin Updates bereitstellen, wenn Fortschritte erzielt werden. Freundliche Grüße, emnify Support Team

4. 3. August 2026 um 12:37 UTCresolved

   Liebe emnify Kunden, Dieser Vorfall wurde behoben. Der Wiederherstellungsprozess wurde abgeschlossen und die vorübergehende Einschränkung der Berichtsfilter wurde ebenfalls entfernt. Sowohl aktuelle als auch historische Daten sind nun in den betroffenen Berichten im emnify-Portal verfügbar. Falls Sie immer noch Probleme haben, wenden Sie sich bitte über unser Help Center an unser Support-Team. Freundliche Grüße, emnify Support Team

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. Juli 2026 um 12:32 UTCinvestigating

   Liebe emnify Kunden, Wir untersuchen derzeit ein Verbindungsproblem, das Geräte betrifft, die über das Tigo-Netzwerk in Kolumbien verbunden sind. Kunden können intermittierende Konnektivitätsprobleme oder einen eingeschränkten Service haben. Unser Team arbeitet aktiv mit dem Netzwerkanbieter zusammen, um das Problem zu untersuchen, die Ursache zu identifizieren und den normalen Service so schnell wie möglich wiederherzustellen. Wir werden weitere Updates bereitstellen, wenn die Untersuchung fortschreitet. Freundliche Grüße, emnify Support Team

2. 24. Juli 2026 um 12:47 UTCinvestigating

   Liebe emnify Kunden, Wir haben Tigo kontaktiert und arbeiten aktiv mit ihrem Team zusammen, um das Problem zu untersuchen. Wir warten derzeit auf weitere Details zur Ursache und ihren laufenden Sanierungsbemühungen. In der Zwischenzeit sollten betroffene SIMs weiterhin über andere verfügbare Netzwerke, einschließlich Claro und Movistar, verbunden sein. Wir werden die Situation weiterhin beobachten und ein weiteres Update bereitstellen, sobald weitere Informationen verfügbar sind. Freundliche Grüße, emnify Support Team

3. 24. Juli 2026 um 18:02 UTCinvestigating

   Nach weiterer Überprüfung und Überwachung haben wir bestätigt, dass der Betreiber Claro Colombia ebenfalls eine Verschlechterung des Service erlebt. Wir haben uns bereits an diesen Betreiber gewandt, um das Problem weiter zu prüfen. Weitere Updates folgen.

4. 24. Juli 2026 um 19:06 UTCidentified

   Wir verfolgen weiterhin Updates für die beiden betroffenen Netzwerke und einen Signalanbieter. Weitere Updates folgen in Kürze.

5. 25. Juli 2026 um 03:30 UTCidentified

   Liebe emnify Kunden, Die Auswirkungen des Problems betreffen auch andere LATAM-Betreiber, insbesondere in Mexiko und Kolumbien, was auf ein mögliches Problem mit den Verbindungssignalverbindungen hindeuten könnte. Wir validieren mit weiteren Tests und arbeiten eng mit Betreibern und Signalanbietern zusammen. Wir werden Sie mit weiteren Updates auf dem Laufenden halten.

6. 26. Juli 2026 um 17:28 UTCidentified

   Liebe emnify Kunden, Unsere jüngsten Tests zeigen immer noch eine Netzwerkinstabilität bei mehreren Betreibern in der LATAM-Region. Zusammenfassend lesen Sie bitte die Liste der Länder unten mit mindestens 1 Netzwerk und LTE betroffen. Kolumbien Peru Puerto Rico Costa Rica Guatemala El Salvador Panama Honduras Wir arbeiten kontinuierlich mit unseren Roaming-Partnern und Signalisierungsanbietern an einer Lösung. Wir werden Sie mit weiteren Updates auf dem Laufenden halten.

7. 27. Juli 2026 um 11:24 UTCmonitoring

   Liebe emnify Kunden, Die betroffenen Signalanbieter und Netzbetreiber haben das Problem innerhalb ihrer Netze gelöst. Unsere neuesten Netzwerktests bestehen erfolgreich und unser Monitoring bestätigt, dass der Datenverkehr wie erwartet verarbeitet wird und auf ein normales Niveau zurückgekehrt ist. Wir werden den Verkehr weiterhin genau beobachten, um eine anhaltende Stabilität zu gewährleisten. Freundliche Grüße, emnify Support Team

8. 27. Juli 2026 um 13:19 UTCresolved

   Liebe emnify Kunden, Dieser Vorfall wurde behoben. Falls Sie immer noch Probleme haben, wenden Sie sich bitte über unser Help Center an unser Support-Team. Freundliche Grüße, emnify Support Team

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 10. Juli 2026 um 17:12 UTCinvestigating

   Dear emnify customers, We are investigating issues with portal authentication, and we are looking into mitigating the issue. Further updates to follow shortly. Kind regards, emnify Support Team

2. 10. Juli 2026 um 17:28 UTCidentified

   We have identified that a third-party provider caused the issue. As of writing, we are starting to see that error rates are going down. More updates to follow shortly.

3. 10. Juli 2026 um 19:12 UTCresolved

   The incident has been resolved, and we confirm that portal authentication is fully functional again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

1. 30. Juni 2026 um 17:43 UTCinvestigating

   Dear emnify Customers, We are currently investigating an issue affecting device quota management. At this time, customers may be unable to view or modify device quota settings. Existing quota configurations remain in effect and continue to function as expected, with no impact on devices currently using those settings. Our team is actively investigating the issue and working to restore full functionality. We will provide further updates as the investigation progresses. Kind regards, emnify Support Team

2. 30. Juni 2026 um 18:05 UTCmonitoring

   Dear emnify Customers, We have identified the root cause of the issue and have successfully applied a fix. We have confirmed that device quota management is now functioning normally, and customers should once again be able to view and manage device quota settings. Our team will continue to monitor the service closely to ensure ongoing stability. Kind regards, emnify Support Team

3. 30. Juni 2026 um 18:42 UTCresolved

   Dear emnify Customers, This incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

1. 30. Juni 2026 um 08:11 UTCinvestigating

   Liebe emnify Kunden, Wir untersuchen derzeit ein Verbindungsproblem, das Geräte betrifft, die über das Orange-Netzwerk in Guinea verbunden sind. Kunden können intermittierende Konnektivitätsprobleme oder einen eingeschränkten Service haben. Unser Team arbeitet aktiv mit dem Netzwerkanbieter zusammen, um das Problem zu untersuchen, die Ursache zu identifizieren und den normalen Service so schnell wie möglich wiederherzustellen. Wir werden weitere Updates bereitstellen, wenn die Untersuchung fortschreitet. Freundliche Grüße, emnify Support Team

2. 30. Juni 2026 um 09:18 UTCinvestigating

   Liebe emnify Kunden, Weitere Untersuchungen zeigen, dass unsere Netzwerktests sowohl für Cellcom als auch für MTN ebenfalls fehlschlagen, was darauf hindeutet, dass das Problem die Konnektivität in ganz Guinea beeinflusst. Wir arbeiten weiterhin eng mit den betroffenen Netzwerkanbietern zusammen, um die Ursache der Störung zu ermitteln und die Wiederherstellungsbemühungen zu unterstützen. Unser Team beobachtet die Situation aktiv und bewertet alle Änderungen im Service. Wir werden weiterhin Updates veröffentlichen, wenn wir mehr erfahren. Freundliche Grüße, emnify Support Team

3. 30. Juni 2026 um 18:25 UTCidentified

   Liebe emnify Kunden, Unsere neuesten Netzwerktests in Richtung Orange, Cellcom und MTN weisen weiterhin auf Verbindungsprobleme hin. Wir bleiben in engem Kontakt mit den betroffenen Betreibern und stimmen uns aktiv mit ihnen ab, während sie daran arbeiten, Korrekturmaßnahmen durchzuführen und den normalen Service wiederherzustellen. Unser Team beobachtet die Situation weiterhin genau und wir werden das nächste Update teilen, sobald es bedeutende Entwicklungen gibt. Freundliche Grüße, emnify Support Team

4. 1. Juli 2026 um 07:27 UTCidentified

   Liebe emnify Kunden, Unsere neuesten Netzwerktests in Richtung Orange gehen jetzt vorüber, und unsere Überwachung zeigt, dass der Datenverkehr im Netzwerk wieder aufgenommen wurde, was auf Anzeichen einer Servicewiederherstellung hinweist. Zu diesem Zeitpunkt scheitern jedoch die Netzwerktests in Richtung Cellcom und MTN weiterhin. Wir bleiben in engem Kontakt mit beiden Betreibern, um die Ursache der anhaltenden Störung zu verstehen, und arbeiten eng mit ihnen zusammen, während sie ihre Restaurierungsbemühungen fortsetzen. Wir werden die Situation weiterhin genau beobachten und das nächste Update teilen, sobald es bedeutende Entwicklungen gibt. Freundliche Grüße, emnify Support Team

5. 30. Juli 2026 um 14:48 UTCresolved

   Liebe emnify Kunden, Netzwerktests in Richtung Cellcom gehen nun vorüber, was darauf hinweist, dass die Konnektivität wiederhergestellt wurde. Da das MTN-Problem weiterhin besteht, haben wir MTN vorübergehend aus den verfügbaren Netzwerken in unseren Guinea-Datenplänen entfernt, um die Auswirkungen auf die Kunden zu minimieren. Kunden können weiterhin alternative Netzwerke in Guinea nutzen, die normal funktionieren. Wir werden die Situation weiterhin genau beobachten und MTN wieder aktivieren, sobald das Netzwerk einen stabilen und zuverlässigen Service aufweist. Freundliche Grüße, emnify Support Team

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 26. Juni 2026 um 19:58 UTCinvestigating

   Dear emnify Customers, We are investigating a limit blocking issue that may be affecting multiple organizations. The team is working closely to mitigate the issue. Kind regards, emnify Support Team

2. 26. Juni 2026 um 20:09 UTCidentified

   We have identified the issue and applied a fix. More updates to follow shortly while we look into the root cause further.

3. 26. Juni 2026 um 20:23 UTCmonitoring

   We have applied a fix we are seeing positive results. We will closely monitor the situation.

4. 26. Juni 2026 um 20:44 UTCresolved

   This incident has been resolved. In case you are still having issues, please submit a ticket to our Customer Support team via the help center.

1. 23. Juni 2026 um 12:49 UTCinvestigating

   Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Vodafone network in Germany. In the meantime, we have blocked the network to help devices switch to other available networks, which are confirmed to be working as expected. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team

2. 23. Juni 2026 um 13:08 UTCmonitoring

   Our recent tests show that Vodafone Germany is operational again, thus we have now unblocked the network. We will closely monitor the situation and will provide an update accordingly.

3. 23. Juni 2026 um 13:54 UTCresolved

   The issue has since been resolved, and access to Vodafone Germany is fully operational again. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

1. 20. Juni 2026 um 22:35 UTCinvestigating

   Dear emnify Customers, We are currently investigating reports of degraded performance affecting the embedded dashboards in the portal and the Stats API. Our team is working to identify the root cause and will provide updates as more information becomes available. Kind regards, emnify Support Team

2. 20. Juni 2026 um 22:50 UTCidentified

   We have identified that the degraded performance is caused by an issue with our infrastructure provider. We are working closely with them to restore normal service as quickly as possible and will provide further updates soon.

3. 21. Juni 2026 um 01:02 UTCmonitoring

   Our infrastructure provider has implemented a fix, and we confirm that both embedded dashboards and stats API are operational again. We will continue to monitor closely.

4. 21. Juni 2026 um 07:11 UTCresolved

   This incident has been resolved. Please reach out to our Customer Support team via the help center if you continue to face issues.

1. 18. Juni 2026 um 12:55 UTCinvestigating

   Dear emnify customer, We are currently investigating a service degradation in EE (UK). Devices that attempt to connect to this network may experience issues. We will publish a new update shortly.

2. 18. Juni 2026 um 13:18 UTCidentified

   We have confirmed that the issue is isolated to EE (UK) and are engaging with the relevant parties to restore normal service. As a precautionary measure, we have temporarily blocked access to the EE (UK) network to prevent devices from attaching while the issue persists. We will provide another update as soon as more information becomes available.

3. 18. Juni 2026 um 15:26 UTCmonitoring

   Service has been restored and access to the EE (UK) network has been re-enabled. We are continuing to monitor the situation closely to ensure service remains stable. Thank you for your patience. We will provide further updates if necessary.

4. 18. Juni 2026 um 16:02 UTCresolved

   This incident has been resolved. If you continue to experience any issues, please contact our Customer Support team.

1. 4. Juni 2026 um 13:48 UTCinvestigating

   Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Orange network in Guinea. Customers may experience intermittent connectivity and service degradation. Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team

2. 4. Juni 2026 um 13:58 UTCidentified

   Dear emnify Customers, We have received confirmation from Orange that they are currently experiencing an incident within their network, which may be impacting service availability. We are actively coordinating with their team and monitoring the situation closely. We will provide further updates as soon as more information becomes available from the operator. Kind regards, emnify Support Team

3. 8. Juni 2026 um 13:30 UTCresolved

   We have confirmed that Orange Guinea connectivity is now fully operational. Services have recovered and traffic is processing normally.

1. 3. Juni 2026 um 08:23 UTCinvestigating

   Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via 4G networks. Customers may experience intermittent connectivity and service degradation. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team

2. 3. Juni 2026 um 08:37 UTCmonitoring

   Dear emnify Customers, We are now observing that 4G traffic has returned to normal levels, indicating that connectivity has stabilized and service performance has recovered. Our team will continue to actively monitor the network to ensure 4G services remain stable and continue to function as expected. Kind regards, emnify Support Team

3. 3. Juni 2026 um 09:28 UTCresolved

   Dear emnify Customers, The incident was caused by a global degradation affecting LTE signaling traffic within one of our signaling providers' networks, which impacted roaming services. The issue has since been resolved, and roaming connectivity has returned to normal. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

4. 11. Juni 2026 um 12:27 UTCpostmortem

   ## Summary Due to a full outage of emnify’s LTE signalling carrier for the 90143XXX and 29509XXX IMSIs, customers were unable to attach to LTE networks during the impact duration of 29min. Due to static routing in 3GPP signalling systems, there is no failover to alternate carriers. Most devices were able to connect to alternative RAT types \(2G/3G\) or using alternate IMSIs. Existing data connections were not impacted. ## Timeline \(UTC\) | Time | Event | | --- | --- | | 07:47 | **>>>INCIDENT STARTS HERE >>INCIDENT STOPS HERE<<<** |

1. 2. Juni 2026 um 08:11 UTCresolved

   Dear emnify Customers, At approximately 04:30 UTC today, we observed service degradation affecting connectivity to the Claro network in Paraguay, Uruguay, and Argentina. During this period, devices attempting to connect via Claro may have experienced intermittent connectivity issues or service disruptions. Beginning around 07:30 UTC, we observed traffic levels returning to normal, with network performance remaining stable since that time. Based on our monitoring, the incident has been resolved and services have recovered. We are continuing to engage with Claro to better understand the underlying cause of the interruption and will review any findings made available by the operator. If you continue to experience connectivity issues, please contact our Support Team through the Help Center for further assistance. Kind regards, emnify Support Team

1. 18. Mai 2026 um 07:18 UTCinvestigating

   Dear emnify Customers, We are currently investigating a connectivity issue affecting devices connected via the Lonestar network in Liberia. Customers may experience intermittent connectivity and service degradation. Our team is actively working with the network provider to identify the root cause and restore normal service as quickly as possible. We will continue to share updates as more information becomes available. Kind regards, emnify Support Team

2. 18. Mai 2026 um 07:33 UTCinvestigating

   Dear emnify Customers, We have reached out to Lonestar Liberia and we are awaiting additional updates regarding the root cause and remediation efforts. As a temporary mitigation measure, connections to the Lonestar network have been blocked to prevent additional device attachments. Affected SIMs should continue to connect through alternative available network (Orange). We will provide another update as soon as more information becomes available. Kind regards, emnify Support Team

3. 18. Mai 2026 um 11:30 UTCidentified

   Dear emnify Customers, We are continuing to follow up closely with Lonestar Liberia and are currently awaiting further updates from their team regarding the ongoing issue. In the meantime, the alternative network provider, Orange Liberia, continues to operate normally and remains available for affected devices. We will continue to keep you informed of any significant developments. Kind regards, emnify Support Team

4. 20. Mai 2026 um 16:15 UTCmonitoring

   Dear emnify Customers, Our latest network tests toward Lonestar Liberia are now returning successful results, and the temporary network block has been lifted. At this time, devices should gradually resume normal network registration and connectivity. Our teams will continue to closely monitor the situation to ensure service stability and full restoration. Further updates will be provided as recovery progresses. Kind regards, emnify Support Team

5. 20. Mai 2026 um 17:05 UTCresolved

   Dear emnify Customers, This incident has been resolved. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

1. 14. Mai 2026 um 18:02 UTCinvestigating

   We are currently investigating connectivity issues affecting devices connected through the Play network in Poland. Customers may experience intermittent connectivity or service degradation. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will continue to provide updates as more information becomes available.

2. 14. Mai 2026 um 18:10 UTCidentified

   We have identified the issue affecting connectivity on the Play network in Poland and are currently in contact with the operator to restore normal service. As a temporary mitigation measure, connectivity through the Play network has been temporarily restricted. Customers in Poland can continue using alternative available networks in the country, which are operating normally. We will continue to provide updates as more information becomes available.

3. 14. Mai 2026 um 20:29 UTCmonitoring

   Connectivity on the Play network in Poland has been restored and services are operating normally again. We are continuing to monitor the situation closely to ensure service stability.

4. 14. Mai 2026 um 21:16 UTCresolved

   This incident has been resolved

1. 11. Mai 2026 um 15:24 UTCinvestigating

   We are currently investigating connectivity issues affecting devices connected through the MTN network in Guinea-Bissau. At this time, other mobile networks in the country are operating normally and are not impacted. Further updates will be provided as more information becomes available.

2. 11. Mai 2026 um 16:01 UTCidentified

   We are currently in contact with the operator and working with them while they implement corrective actions on their side to restore normal service. Other mobile networks in Guinea-Bissau continue to operate normally and are not impacted. We will continue to provide updates as more information becomes available.

3. 17. Juni 2026 um 08:35 UTCresolved

   As the issue remains ongoing, we have temporarily removed MTN from the list of available networks in our data plans for Guinea-Bissau to minimize customer impact. Customers can continue to use alternative networks in Guinea-Bissau, which are operating normally. We will continue to monitor the situation closely and will re-enable MTN once the network demonstrates stable and reliable service.

1. 27. April 2026 um 14:30 UTCinvestigating

   Dear emnify Customers, We are currently investigating a service degradation impacting MTN Cote d’Ivoire. Devices attempting to connect to this network may encounter connectivity issues. Our team is in contact with the operator to determine the cause. We will provide further updates as they become available. Kind regards, emnify Support Team

2. 27. April 2026 um 15:39 UTCinvestigating

   We have temporarily blocked access to MTN Côte d'Ivoire to prevent further device attachments. Devices in the region can continue to connect through alternative available networks. We’re keeping a close watch and will update promptly with any new information.

3. 28. April 2026 um 08:02 UTCmonitoring

   Our tests are now yielding partial success; thus, we have now enabled the network again for 2G and 3G, while LTE will remain blocked in the meantime. We will continue to work with the operator to ensure full restoration.

4. 30. April 2026 um 13:06 UTCresolved

   Dear emnify Customers, The incident has been resolved. Our monitoring and validation tests confirm that the operator MTN is now fully operational. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team

1. 27. April 2026 um 02:42 UTCinvestigating

   We are currently investigating an issue affecting the display of events in the emnify Portal, as well as via the API. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available

2. 27. April 2026 um 02:50 UTCidentified

   We have identified the component where the issue affecting event display is occurring. Our team is actively working on resolving the issue and will provide further updates as progress is made.

3. 27. April 2026 um 03:33 UTCmonitoring

   A fix has been implemented for the issue affecting event display, and we are currently monitoring the results. We will continue to observe the system to ensure stability and will provide further updates as needed.

4. 27. April 2026 um 03:54 UTCresolved

   The issue affecting event display has been resolved. If you continue to experience any problems or have questions, please do not hesitate to contact our support team.

1. 22. April 2026 um 07:56 UTCinvestigating

   Dear emnify Customers, We are currently investigating increased API rate errors, primarily affecting the portal endpoint stats and API. Further updates will be provided shortly. Kind regards, emnify Support Team

2. 22. April 2026 um 08:24 UTCidentified

   Dear emnify Customers, We have identified the issue and have applied a fix. The errors have now significantly decreased and we are monitoring closely the situation. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team

3. 22. April 2026 um 08:31 UTCmonitoring

   Dear emnify Customers, Error rates have decreased, and the APIs are now functioning normally. We are actively monitoring the service to ensure continued stability and performance. We’ll continue to share updates as soon as they become available. Kind regards, emnify Support Team

4. 22. April 2026 um 13:01 UTCresolved

   Dear emnify Customers, The incident has been resolved, and all services are now fully operational. In case you are still having issues, please reach out to our Support Team via our Help Center. Kind regards, emnify Support Team