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    8 Extend incidents · April 2022 — official updates, affected components, duration and resolution details.

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    9/1 incident

    Beginn 1. September 2022 um 19:17 UTC · 3h 48m

    Pending
    1. 1. September 2022 um 19:17 UTCinvestigating

      Please be aware that some Extend customers may be experiencing issues creating virtual cards. We are researching the issue and treating this with the utmost urgency. We will notify when this is resolved.

    2. 1. September 2022 um 23:04 UTCresolved

      This incident has been resolved.

    8/25 incident

    Beginn 25. August 2022 um 14:16 UTC · 1h 3m

    Pending
    1. 25. August 2022 um 14:16 UTCinvestigating

      Please be aware that some Extend customers may be experiencing issues creating virtual cards. We are researching the issue and treating this with the utmost urgency. We will notify when this is resolved.

    2. 25. August 2022 um 15:19 UTCresolved

      This incident has been resolved.

    We are experiencing issues with one of our partners for virtual card creation.

    Beginn 10. August 2022 um 09:49 UTC · 1h 25m

    Pending
    1. 10. August 2022 um 09:49 UTCinvestigating

      We are currently investigating this issue.

    2. 10. August 2022 um 11:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 10. August 2022 um 11:13 UTCresolved

      This incident has been resolved.

    Missing/delayed transactions

    Beginn 6. August 2022 um 20:15 UTC · 2d 20h

    Pending
    1. 6. August 2022 um 20:15 UTCinvestigating

      We are experiencing issues with one of our partners for virtual card transactions.

    2. 9. August 2022 um 16:52 UTCresolved

      This incident has been resolved.

    Virtual Card Outage

    Beginn 11. Juli 2022 um 20:04 UTC · 18h 17m

    OutageSchwerwiegender Vorfall
    1. 11. Juli 2022 um 20:04 UTCinvestigating

      We are experiencing issues with one of our partners for virtual card creation.

    2. 12. Juli 2022 um 14:21 UTCresolved

      This incident has been resolved.

    We are experiencing issues with one of our partners for virtual card creation.

    Beginn 5. Mai 2022 um 19:14 UTC · 53m

    OutageSchwerwiegender Vorfall
    1. 5. Mai 2022 um 19:14 UTCinvestigating

      We are currently investigating this issue.

    2. 5. Mai 2022 um 20:06 UTCresolved

      This incident has been resolved.

    We are experiencing issues with one of our partners for virtual card creation

    Beginn 21. April 2022 um 01:41 UTC · 12h 59m

    IssuesGeringfügiger Vorfall
    1. 21. April 2022 um 01:41 UTCidentified

      We are experiencing issues with one of our partners for virtual card creation

    2. 21. April 2022 um 14:40 UTCresolved

      This incident has been resolved.

    We are experiencing issues with one of our partners for virtual card creation

    Beginn 1. April 2022 um 12:53 UTC · 58m

    IssuesGeringfügiger Vorfall
    1. 1. April 2022 um 12:53 UTCinvestigating

      We are experiencing issues with one of our partners for virtual card creation

    2. 1. April 2022 um 12:54 UTCinvestigating

      We are continuing to investigate this issue.

    3. 1. April 2022 um 12:54 UTCidentified

      The issue has been identified and we are reaching out for a better timeline

    4. 1. April 2022 um 12:55 UTCidentified

      We are experiencing issues with one of our partners for virtual card creation

    5. 1. April 2022 um 13:51 UTCresolved

      This incident has been resolved.