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    Störungsverlauf von Float

    52 Float incidents · Dezember 2018 — official updates, affected components, duration and resolution details.

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    Security Maintenance – Aktualisierung der Infrastrukturkomponenten

    Beginn 21. Oktober 2026 um 19:35 UTC · 0m

    Pending
    Betroffene Komponenten
    Float AppAPI - public
    1. 21. Oktober 2026 um 19:35 UTCresolved

      Am 21. Oktober 2026 wurde eine Sicherheitslücke in einer beliebten Open-Source-Softwarekomponente öffentlich bekannt gegeben, die in der gesamten Branche verwendet wird, einschließlich in Teilen unserer Webinfrastruktur. Nach der Offenlegung bewertete unser Engineering-Team umgehend die potenziellen Auswirkungen auf die Dienste von Float, implementierte vorläufige Schutzmaßnahmen und implementierte vom Anbieter herausgegebene Sicherheitsupdates für alle betroffenen Systeme. Alle Updates wurden ohne Serviceunterbrechung durchgeführt. Unsere Untersuchung hat keine Beweise dafür gefunden, dass diese Schwachstelle gegen Float ausgenutzt wurde oder dass Kundendaten betroffen waren. Wir überwachen unsere Umgebung weiterhin als Teil unserer Standard-Sicherheitspraktiken. Von den Kunden sind keine Maßnahmen erforderlich. Wenn Sie Fragen haben, kontaktieren Sie bitte unser Support-Team. Update — 22. Oktober 2026: Als Referenz befasste sich dieser Vorfall mit zwei verwandten Sicherheitslücken in der PHP-Laufzeit, CVE-2026-109618 und CVE-2026-109619, die gemeinsam als "PHP2Shell" bekannt sind

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Float App für einige Leute nicht zugänglich

    Beginn 8. Oktober 2026 um 14:30 UTC · 30m

    Pending
    1. 9. Oktober 2026 um 08:34 UTCresolved

      Zwischen ca. 14:30 und 15:00 UTC am 8. Oktober 2026 konnten einige Kunden Float nicht erreichen. Wir haben die Ursache als routinemäßiges Update der Netzwerkkonfiguration identifiziert, was zu unerwarteten, isolierten Verfügbarkeitsproblemen führte. Das Problem wurde behoben, und wir arbeiten mit unserem Verkäufer zusammen, um sicherzustellen, dass es nicht wieder passiert.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Search and filter issues

    Beginn 14. Mai 2026 um 08:37 UTC · 11h 6m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float App
    1. 14. Mai 2026 um 08:37 UTCinvestigating

      We are currently experiencing issues with the search and filter function. Our team is actively working on a fix.

    2. 14. Mai 2026 um 08:48 UTCmonitoring

      We've implemented a fix for the issues reported with the search and filter function. We are actively monitoring performance.

    3. 14. Mai 2026 um 19:42 UTCresolved

      The issue affecting the search and filter has been resolved, and the system is now operating normally.

    Infrastructure provider issues

    Beginn 14. Mai 2026 um 07:31 UTC · 8h 25m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float AppAPI - public
    1. 14. Mai 2026 um 07:31 UTCinvestigating

      There is an issue with one of our infrastructure providers that may be resulting in errors or delays in data propagation in Float. Based on our initial assessment, core functionalities should not be impacted. We're monitoring the issue and we will update when we know more.

    2. 14. Mai 2026 um 09:26 UTCmonitoring

      The issue has been identified by the infrastructure provider and a fix has been applied. We will continue to monitor our services to make sure everything recovered properly.

    3. 14. Mai 2026 um 09:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14. Mai 2026 um 15:56 UTCresolved

      This incident has been resolved.

    Search function

    Beginn 13. März 2026 um 13:45 UTC · 1h 42m

    Pending
    Betroffene Komponenten
    Float App
    1. 13. März 2026 um 13:45 UTCinvestigating

      We are currently experiencing issues with the Search function. Our team is actively working on a fix.

    2. 13. März 2026 um 15:06 UTCmonitoring

      We've implemented a fix for the issues reported with the Search function. We are actively monitoring performance to confirm the issue has been fully resolved.

    3. 13. März 2026 um 15:28 UTCresolved

      The issue affecting Search has been resolved, and the system is now operating normally.

    Issues with search

    Beginn 6. Februar 2026 um 19:35 UTC · 5h 9m

    Pending
    Betroffene Komponenten
    Float App
    1. 6. Februar 2026 um 19:35 UTCinvestigating

      We're currently investigating issues with our search service. Newly changed items may not be visible in search.

    2. 6. Februar 2026 um 19:55 UTCidentified

      We've identified the issue and we're working to resolve it.

    3. 7. Februar 2026 um 00:44 UTCresolved

      The issue is resolved.

    Float.com site errors

    Beginn 5. Dezember 2025 um 09:17 UTC · 24m

    Pending
    1. 5. Dezember 2025 um 09:17 UTCinvestigating

      We are currently investigating reports of issues accessing Float.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

    2. 5. Dezember 2025 um 09:27 UTCmonitoring

      The issue with an upstream provider has been resolved and we're continuing to monitor Float.com.

    3. 5. Dezember 2025 um 09:41 UTCresolved

      The issue with the upstream provider has now been resolved.

    Issue with Reports and Search

    Beginn 20. Oktober 2025 um 20:11 UTC · 17h 47m

    Pending
    Betroffene Komponenten
    Float App
    1. 20. Oktober 2025 um 20:11 UTCinvestigating

      We've observed an issue with services causing the reports and search to fail. We're investigating the issue and will report here as soon as identified and resolved.

    2. 20. Oktober 2025 um 22:46 UTCmonitoring

      The issue was identified to be related to global internet disruptions caused by an AWS outage. We've implemented a fix to resolve the problems affecting reports and search, as well as another issue identified with integrations. We're now monitoring the services to ensure there are no further disruptions.

    3. 21. Oktober 2025 um 13:58 UTCresolved

      This incident has been resolved. Reports, search, and integrations are back to normal operation.

    Issues with our infrastructure provider

    Beginn 18. Juli 2025 um 16:04 UTC · 2h 53m

    Pending
    Betroffene Komponenten
    Float App
    1. 18. Juli 2025 um 16:04 UTCidentified

      There is an issue with Google Cloud our infrastructure provider that may be causing issues with; Logins with Google, slow responses in the float app, some requests may need to be retried. We're monitoring the issue and we will update when we know more.

    2. 18. Juli 2025 um 18:57 UTCresolved

      This incident has been resolved.

    Error adding project from Allocations modal.

    Beginn 1. Juli 2025 um 01:08 UTC · 2h 42m

    Pending
    Betroffene Komponenten
    Float App
    1. 1. Juli 2025 um 01:08 UTCinvestigating

      We've observed an issue that teams are unable to add new Projects from the Allocations modal.

    2. 1. Juli 2025 um 02:25 UTCmonitoring

      We've deployed a fix for adding new Projects from the Allocations modal.

    3. 1. Juli 2025 um 03:50 UTCresolved

      This incident has been resolved.

    Issues with our underlying hosting provider

    Beginn 12. Juni 2025 um 19:04 UTC · 4h 7m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float AppAPI - public
    1. 12. Juni 2025 um 19:04 UTCidentified

      We have identified an issue with our hosting provider Google Cloud which is affecting the Float Application. Issues for customers include slow loading times, or loading failures of the Float Application. We're working on the issue now and will continue to update.

    2. 12. Juni 2025 um 21:56 UTCmonitoring

      While there are still issues with our underlying provider we've seen stabilisation for the Float Application. We'll continue to monitor and update.

    3. 12. Juni 2025 um 23:10 UTCresolved

      Issue is resolved.

    Response Time Issues

    Beginn 27. Februar 2025 um 11:41 UTC · 1h 18m

    Pending
    Betroffene Komponenten
    Float App
    1. 27. Februar 2025 um 11:41 UTCidentified

      We've identified issues with response times for the Float Application while performing routine changes. We're actively working to implement a fix and will update as we progress.

    2. 27. Februar 2025 um 12:42 UTCmonitoring

      We've implemented a fix and are now monitoring

    3. 27. Februar 2025 um 12:59 UTCresolved

      This issue has been resolved.

    Problems with requests

    Beginn 22. Januar 2025 um 09:12 UTC · 6h 39m

    Pending
    Betroffene Komponenten
    Float AppAPI - public
    1. 22. Januar 2025 um 09:12 UTCinvestigating

      We have some issues with requests to the Float application. While we've identified the issue there may still be problems with some requests made to Float while we identify a fix.

    2. 22. Januar 2025 um 15:51 UTCresolved

      We've identified and released some changes to support previous issues. We'll continue to monitor going forward.

    Float.com site is inaccessible for some people

    Beginn 9. Juli 2024 um 21:07 UTC · 12h 15m

    OutageSchwerwiegender Vorfall
    1. 9. Juli 2024 um 21:07 UTCinvestigating

      The float.com site is inaccessible for some people, we're investigating the issue. The float app continues to work fine and workflows for teams using the resource management tool is not affected.

    2. 10. Juli 2024 um 09:22 UTCresolved

      A patch has been issued and we're monitoring.

    Schedule Display Issues

    Beginn 7. März 2024 um 21:03 UTC · 57m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float App
    1. 7. März 2024 um 21:03 UTCinvestigating

      We are investigating an issue with our cloud provider that is causing problems for customers viewing their schedules.

    2. 7. März 2024 um 21:23 UTCidentified

      We've identified the issue and are working to resolve it.

    3. 7. März 2024 um 21:33 UTCmonitoring

      We implemented a fix and can see the problem has stopped. We're monitoring now to check it doesn't re-occur.

    4. 7. März 2024 um 22:00 UTCresolved

      This incident has been resolved.

    Float App - Increased latency for SSO authentication

    Beginn 5. März 2024 um 16:08 UTC · 55m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float App
    1. 5. März 2024 um 16:08 UTCinvestigating

      We are experiencing degraded performance from our 3rd party identity provider, causing high latency for SSO authentication.

    2. 5. März 2024 um 17:03 UTCresolved

      This incident has been resolved.

    Database Connection Issues

    Beginn 30. Januar 2024 um 12:34 UTC · 1h 14m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Float AppAPI - public
    1. 30. Januar 2024 um 12:34 UTCidentified

      An issue with database connectivity has been identified while running a routine deployment. We're working to get Float back up and operational.

    2. 30. Januar 2024 um 13:06 UTCmonitoring

      We've implemented a failover for our production database and we're seeing healthy requests and responses. We'll continue to monitor the situation.

    3. 30. Januar 2024 um 13:48 UTCresolved

      The issue has been resolved.

    Connection issues with Float App

    Beginn 7. September 2023 um 08:24 UTC · 51m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Float App
    1. 7. September 2023 um 08:24 UTCinvestigating

      We're currently investigating issues with the Float App. We'll update as soon as we know more.

    2. 7. September 2023 um 09:15 UTCresolved

      A fix has been implemented and the service is back online.

    Issue with Upstream Provider

    Beginn 23. August 2023 um 20:03 UTC · 1h 43m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Float AppAPI - public
    1. 23. August 2023 um 20:03 UTCidentified

      We have identified a problem with an upstream provider that is causing requests to fail. We're working on a fix now.

    2. 23. August 2023 um 20:30 UTCmonitoring

      We've released a fix Float App users will be receiving successful responses now. We will continue to monitor the situation.

    3. 23. August 2023 um 21:45 UTCresolved

      The issue has been resolved.

    Issue with third party provider

    Beginn 21. August 2023 um 07:01 UTC · 5h 54m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Float AppAPI - public
    1. 21. August 2023 um 07:01 UTCidentified

      An issue with an upstream provider is causing problems with Float. Some customers may experience longer loading times and some failed requests.

    2. 21. August 2023 um 09:24 UTCmonitoring

      Our monitoring is indicating the problem is subsiding, we'll continue to monitor.

    3. 21. August 2023 um 12:55 UTCresolved

      The issue is resolved.