59 Geckoboard incidents · Januar 2024 — official updates, affected components, duration and resolution details.
Wir untersuchen derzeit intermittierende Fehler in einigen Widgets. Wir werden Updates bereitstellen, wenn wir mehr erfahren.
Unsere Untersuchung fand kein laufendes Problem, und wir schließen diese Warnung. Wir entschuldigen uns für jede Verwirrung und schätzen Ihre Geduld.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen ein Problem, das einige Kunden betrifft, bei denen Dashboards leer erscheinen können. Unser Team arbeitet aktiv daran, die Ursache zu identifizieren und die normale Dashboard-Funktionalität wiederherzustellen. Wir werden ein weiteres Update bereitstellen, sobald wir weitere Informationen haben.
Wir haben das Problem identifiziert, das verhindert, dass einige Dashboards korrekt geladen werden, und unser Team arbeitet an einem Fix. Wir werden weitere Updates zur Verfügung stellen, da wir mehr Informationen haben.
Wir haben ein Update veröffentlicht, um das Problem zu beheben, und Dashboards sollten nun wie erwartet geladen werden. Wir werden die Situation weiter beobachten.
Das Problem, dass einige Dashboards nicht korrekt angezeigt werden, wurde nun behoben. Vielen Dank für Ihre Geduld. Bitte kontaktieren Sie uns unter [email protected], wenn Sie weitere Probleme haben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Einige Kunden haben Probleme mit ihren Dropbox-Widgets, die aufgrund eines anhaltenden Dropbox-Vorfalls nicht geladen werden: https://status.dropbox.com/incidents/q9v98cvgfbms. Wir überwachen die Situation und werden ein weiteres Update teilen, sobald wir weitere Informationen haben.
Dropbox implementierte einen Fix um 14:26 UTC, und Widgets kommen allmählich wieder online. Wir beobachten die Situation weiter.
Das Problem mit Dropbox-Konten wurde behoben und Widgets werden normal geladen. Wenn Sie weiterhin Probleme haben, wenden Sie sich bitte an unser Team unter [email protected] und wir helfen Ihnen weiter.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir sind uns eines Serviceausfalls bei unserem Zahlungsplattformanbieter bewusst, der sich auf die wiederkehrende Abrechnung und die Abonnementverwaltungs-API auswirkt, was einige Benutzer daran hindern kann, Zahlungen vorzunehmen oder Pläne zu ändern. Wir werden weitere Updates bereitstellen, sobald Informationen verfügbar sind.
Unser Zahlungsanbieter hat den Ausfall der Abrechnung und der Subscription Management API behoben. Wenn Sie Probleme mit Ihrem Abonnement haben, kontaktieren Sie bitte unser Team direkt unter [email protected] für weitere Unterstützung.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Uns ist ein Vorfall bekannt, der Campaign Monitor (https://status.campaignmonitor.com/incident/692706) betrifft und sich auf Kunden-Widgets auswirken wird, die die Integration verwenden. Ihr Team ist sich des Problems bewusst und arbeitet an einem Fix.
Das Campaign Monitor-Problem wurde von ihrem Team gelöst.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Uns ist ein Problem bekannt, das einige Kunden daran hindert, sich über Single Sign-On (SSO) anzumelden. Dies wird durch einen Ausfall bei einem Drittanbieter-Authentifizierungsanbieter verursacht, und sein Team arbeitet aktiv an einem Fix. Benutzer, die sich mit einer E-Mail-Adresse und einem Passwort anmelden, können sich wie gewohnt anmelden. Alle anderen Teile unserer Plattform bleiben voll funktionsfähig. Wir beobachten genau und werden hier Updates veröffentlichen, da wir mehr wissen.
Das Problem der SSO-Anmeldung wurde behoben. Der Upstream-Anbieter hat eine Reparatur und eine bestätigte Wiederherstellung bereitgestellt, und SSO-Logins funktionieren wieder normal (https://status.workos.com/) Alle anderen Plattformfunktionen blieben durchweg unberührt. Wenn Sie immer noch Probleme haben, sich anzumelden, wenden Sie sich bitte an [email protected].
Automatisch aus der offiziellen Störungsmeldung übersetzt.
We’re investigating an issue affecting some customers using our legacy dashboards, in which they may fail to load. We’ve identified the root cause and are actively working on a fix. We’ll provide another update as soon as we have more information.
We've released an update to resolve the issue. All dashboards should be loading seamlessly again. We'll continue monitoring the situation and update you shortly.
The issue affecting legacy dashboards has now been resolved. Thank you for your patience while we worked on a fix. If you continue to experience any issues, please contact us at [email protected].
We are currently investigating an issue preventing some users from adding or editing dashboard widgets. We will provides updates as more information is available.
A fix has been implemented for the issue preventing some users from adding or editing dashboard widgets, and widgets can now be added and edited normally. If you continue to experience any unexpected behavior, please reach out to our team at [email protected] for further assistance.
We are currently investigating issues with Spreadsheets widgets. We'll provide updates as we learn more.
We've released an update to resolve the issues with the Spreadsheets widgets. We'll continue monitoring the situation and update you shortly
Service incident related to Spreadsheets is now resolved. Thank you for your patience. Please contact us at [email protected] if you experience any further issues.
We are currently investigating an issue with our Shopify integration, and we'll provide updates as we learn more.
We are currently investigating whether this is related to an ongoing outage on Shopify's side affecting admins, storefronts, checkouts, and Retail POS. You can follow Shopify's own status updates at https://www.shopifystatus.com. We will update this page as we learn more.
A fix has been implemented, and we are monitoring.
The issue impacting Shopify connections has been resolved. Please reach out to [email protected] if you are experiencing any further issues.
We are currently investigating potential issues with widgets not refreshing. We'll provide updates as we learn more.
We have identified the root cause for the issue that is currently preventing widgets from refreshing and are currently working on its fix. More info to follow.
We've released an update to resolve the issues with widgets not refreshing. We'll continue monitoring the situation and update you shortly
Service incident related to widgets not refreshing is now resolved. Please contact us at [email protected] if you experience any further issues.
Due to Klaviyo's outage, the widgets are no longer working. We are currently investigating this issue, and we'll provide updates as we learn more.
We have identified the root cause and are currently working on a fix.
We've released an update, and everything should be working as expected again. We'll continue monitoring the situation.
Service incident related to the Klaviyo integration is now resolved. Please contact us at [email protected] if you experience any further issues.
We have identified the root cause of the issue affecting HubSpot, Aircall and Pipedrive refresh times
Service incident affecting HubSpot, Aircall and Pipedrive refresh times is now resolved. Please contact us at [email protected] if you experience any further issues.
We're aware of an issue which may be causing some users to be unable to load the Geckoboard app or post to their Datasets endpoints. We've identified the cause and are working on a fix.
Our engineers have isolated the cause and we're working on ensuring that the issue does not recur. We'll update you once the issue is fully resolved.
We've successfully resolved the underlying issue. Thank you for your patience.
We are experiencing an issue that may prevent connecting with MS Teams, as well as degraded performance with snapshots/notifications posting to MS Teams channels. We are currently investigating and awaiting further information from Microsoft on the scope of the issue. We will provide further details as they are available.
The issue impacting MS Teams has been resolved. New connections and snapshots are working again as expected. Please reach out to our team at [email protected] if you have any further trouble with your MS Teams connections.
We are currently investigating an issue preventing users from creating new Slack connections. We'll provide updates as we learn more.
We've released an update to resolve the issues with Slack connections and are continuing to monitor the situation. We will provide further updates as they are available.
The incident involving Slack connections has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We are currently investigating an issue causing some dashboard widgets to fail to load over TV connections. We have identified the cause and are currently working to resolve it. We'll provide another update soon.
A fix has been implemented for widgets failing to load on TV screens, and we are monitoring the results. We will provide further updates as they are available.
The incident involving some widgets failing to load on TV screens has now been resolved. Thank you for your patience. Please contact us at [email protected] if you need any further assistance.
We’re currently investigating an issue affecting users attempting to create new Aircall integrations. Existing Aircall connections remain unaffected at this time.
The fix is out! All connections, including newly created ones, are functioning as expected. Please get in touch if you still notice any issues.
The issue affecting the creation of new Aircall integrations has been fully resolved. All services are operating normally. Please contact us at [email protected] if you experience any further issues.
We are currently investigating issues with the Airtable integration. We'll provide updates as we learn more.
We have identified that the issue with Airtable connections was caused by an Airtable outage on Friday (Feb 21, 2026). The outage affected the tokens we use to fetch Airtable data, rendering them invalid. To resolve this issue, affected customers need to reconnect their connections from https://app.geckoboard.com/admin/connections. We will also reach out to any affected customers separately via email. For any further questions, please feel free to contact our support team at [email protected].
We have sent reconnection emails to all affected customers, and you can also reconnect in the app from https://app.geckoboard.com/admin/connections. Thank you for your patience. Please contact us at [email protected] if you experience any further issues or have questions.
We are currently investigating issues with password resets. We'll provide updates as we learn more.
We have identified the root cause of the password reset issue and are currently working on a solution.
This issue affecting password resets is now resolved. If you still experience any difficulties, please get in touch with our support team at [email protected].
