Störungsverlauf von Goodtime

1. 30. Juli 2026 um 12:44 UTCinvestigating

   Wir untersuchen derzeit dieses Problem.

2. 30. Juli 2026 um 14:14 UTCmonitoring

   Die KI-Agenten von Goodtime erlebten eine höhere Belastung als üblich und die Cori / Agentic-Dienste sind immer noch ausgefallen. Das Team arbeitet an dem Thema. Regelmäßige Terminplanungsdienste sind verfügbar.

3. 30. Juli 2026 um 16:18 UTCmonitoring

   Das Problem wurde identifiziert und das Team implementiert einen Fix.

4. 30. Juli 2026 um 16:19 UTCidentified

   Das Problem wurde identifiziert und ein Fix wird implementiert.

5. 30. Juli 2026 um 16:58 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

6. 30. Juli 2026 um 16:59 UTCmonitoring

   Wir werden weiterhin auf weitere Probleme achten.

7. 30. Juli 2026 um 17:05 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 17. April 2026 um 16:59 UTCinvestigating

   Lever is currently experiencing a partial outage. As a result, GoodTime customers using the Lever integration may experience sync failures and missing candidate or job data. Details on the issue are available on Lever's status page: https://status.lever.co/ Our team is actively monitoring the situation and coordinating with Lever. We will provide updates here as new information becomes available. We apologize for the inconvenience.

2. 17. April 2026 um 23:12 UTCresolved

   The issue has been resolved by Lever / Cloudflare.

1. 4. November 2025 um 14:12 UTCinvestigating

   Some users have reported that new candidates are not appearing when using the search bar. We are actively investigating this issue.

2. 4. November 2025 um 14:23 UTCidentified

   Search results are now up to date but with reduced information showing in the search panel. We will continue to work on resolving this issue.

3. 5. November 2025 um 13:14 UTCresolved

   This incident has been resolved.

1. 24. Oktober 2025 um 14:44 UTCinvestigating

   Goodtime users may experience degraded performance while using Goodtime Hire. The team is looking the cause.

2. 24. Oktober 2025 um 15:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24. Oktober 2025 um 15:14 UTCmonitoring

   The issue has been identified and mitigated. Response times should return to normal for all customers

4. 24. Oktober 2025 um 15:53 UTCresolved

   This incident has been resolved.

1. 20. Oktober 2025 um 08:52 UTCinvestigating

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

2. 20. Oktober 2025 um 08:53 UTCidentified

   We are currently unable to schedule interviews due to an ongoing outage affecting Amazon Web Services (AWS) and other third-party providers.

3. 20. Oktober 2025 um 09:50 UTCmonitoring

   AWS has reported significant signs of recovery. The scheduling workflow might still be affected for some customers but overall we are seing services working again.

4. 20. Oktober 2025 um 14:53 UTCmonitoring

   Goodtime scheduling might still be affected as AWS still reports some issues with services in their us-east-1 region. We will continue to monitor the situation

5. 20. Oktober 2025 um 19:12 UTCmonitoring

   We are still seeing intermittent outages from AWS that are affecting the use of Goodtime.

6. 20. Oktober 2025 um 21:51 UTCmonitoring

   AWS is anticipating full recovery of the backlog over the next two hours. However Goodtime is still experiencing intermittent outages and slow response times. The Goodtime team will continue to monitor the situation

7. 20. Oktober 2025 um 23:47 UTCresolved

   The incident has been resolved. We will continue monitoring all services.

1. 9. Oktober 2025 um 16:25 UTCinvestigating

   Some customers have reported issues with the candidate search. We are investigating this issue.

2. 9. Oktober 2025 um 16:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. Oktober 2025 um 16:36 UTCresolved

   This incident has been resolved.

1. 16. April 2025 um 19:25 UTCidentified

   Due to a Zoom outage, we are seeing elevated numbers of issues when attempting to utilize Zoom.

2. 16. April 2025 um 21:01 UTCresolved

   We are no longer seeing errors when accessing Zoom. If you continue experiencing Zoom issues, please refer to this page: https://status.zoom.us/

1. 26. März 2025 um 20:14 UTCidentified

   We are receiving an elevated rate of Greenhouse API errors for a subset of Greenhouse customers. We are reaching out to the Greenhouse team to report the issue

2. 26. März 2025 um 23:25 UTCresolved

   Greenhouse has resolved the Performance Degradation incident on their platform. For more details, please visit their status page https://status.greenhouse.io/incidents/xq17ymcypyb1

1. 14. März 2025 um 16:43 UTCinvestigating

   Goodtime is experiencing sync issues with Google Calendar events. We are currently investigating the issue

2. 14. März 2025 um 19:23 UTCmonitoring

   The issue has been resolved. WE are monitoring the situation

3. 14. März 2025 um 21:05 UTCresolved

   This incident has been resolved.

1. 18. Februar 2025 um 15:31 UTCidentified

   Some customers may experience intermittent issues with the Lever integration. More information on the outage can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

2. 18. Februar 2025 um 19:03 UTCmonitoring

   Lever has indicated that service should be returning to normal. We will continue to monitor. More information on the issue can be found here: https://status.lever.co/incidents/r94mjyqwbxtv

3. 18. Februar 2025 um 19:45 UTCresolved

   This incident has been resolved.

1. 14. Februar 2025 um 17:01 UTCinvestigating

   Some customers are experiencing sync issues with the Greenhouse sync. Our engineering team is investigating

2. 14. Februar 2025 um 20:19 UTCinvestigating

   Greenhouse is investigating the issue and will get back to us shortly.

3. 14. Februar 2025 um 22:29 UTCinvestigating

   We are continuing to investigate this issue.

4. 17. Februar 2025 um 20:22 UTCresolved

   This incident has been resolved.

1. 13. Februar 2025 um 14:51 UTCidentified

   We are aware that some emails are not being sent at the moment. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

2. 13. Februar 2025 um 16:29 UTCidentified

   Email sends are returning to normal levels. The issue is with our third party provider Twilio / Sendgrid. We are working closely with them on fixing it.

3. 13. Februar 2025 um 17:13 UTCmonitoring

   We are seeing emails return to normal.

4. 13. Februar 2025 um 18:06 UTCmonitoring

   We are continuing to monitor email send rates

5. 13. Februar 2025 um 18:44 UTCresolved

   This incident has been resolved.

1. 25. November 2024 um 18:29 UTCmonitoring

   This issue may impact scheduling for customer using O365. We will continue to monitor this situation.

2. 25. November 2024 um 18:30 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 26. November 2024 um 16:09 UTCresolved

   This incident has been resolved.

1. 13. November 2024 um 14:30 UTCinvestigating

   Some users have reported issues with the availability window on Schedule Now and Request Availability. We are investigating.

2. 13. November 2024 um 14:42 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 13. November 2024 um 14:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 13. November 2024 um 14:47 UTCresolved

   This incident has been resolved.

1. 4. November 2024 um 18:05 UTCmonitoring

   Greenhouse has been identified and remediated the issue. All systems have been stable since 12:50PM EST. See more at: https://status.greenhouse.io/

2. 5. November 2024 um 03:42 UTCresolved

   This incident has been resolved.

1. 30. Oktober 2024 um 15:31 UTCmonitoring

   Some customers have reported issues with information syncs for Workday. This issue has been identified and we are monitoring as information syncs catch up.

2. 30. Oktober 2024 um 20:23 UTCresolved

   This incident has been resolved.

1. 17. September 2024 um 17:38 UTCresolved

   We identified an elevated level of API errors and immediately resolved the issue.

1. 20. August 2024 um 17:28 UTCinvestigating

   Greenhouse updated their UI - As a result, the buttons "Open in Goodtime" and "Message in Goodtime" are only visible when the user scrolls down in the Candidate Profile UI. To avoid the issues, we are asking all our Greenhouse customers to switch to the legacy profile in the Greenhouse Settings page. A link for the Settings page is provided in the upper right corner of the Candidate Profile UI

2. 20. August 2024 um 17:29 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. August 2024 um 17:29 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 22. August 2024 um 20:24 UTCresolved

   Goodtime has released a new version of the Goodtime Greenhouse extension to address the issue. Please update your current version.

1. 19. Juli 2024 um 16:07 UTCmonitoring

   Goodtime is aware of the Global IT Outage. We are closely monitoring the situation and will keep you updated

2. 22. Juli 2024 um 14:33 UTCresolved

   This incident has been resolved.

1. 18. Juli 2024 um 21:53 UTCidentified

   A recent change in Lever API had an unintended impact to our feedback form integration. The Lever engineering team is currently addressing the issue with the highest priority.

2. 19. Juli 2024 um 17:20 UTCmonitoring

   Lever has implemented a fix and we are monitoring the integration.

3. 22. Juli 2024 um 14:48 UTCresolved

   This incident has been resolved.