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    Störungsverlauf von Grammarly

    55 Grammarly incidents · November 2024 — official updates, affected components, duration and resolution details.

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    Probleme mit Superhuman Nicht laden oder Fehlermeldungen anzeigen

    Beginn 20. Oktober 2026 um 18:03 UTC · 2h 15m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Superhuman Go & Agents
    1. 20. Oktober 2026 um 18:03 UTCidentified

      Übermensch Go kann das Gespräch nicht laden oder eine Fehlermeldung anzeigen. Unsere Ingenieure untersuchen das Problem und werden in Kürze ein Update bereitstellen.

    2. 20. Oktober 2026 um 20:18 UTCresolved

      Der Vorfall wurde behoben. Übermensch Go ist zurück und läuft.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Chat funktioniert nicht auf go.superhuman.com

    Beginn 22. September 2026 um 13:46 UTC · 1h 4m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Superhuman Go & Agents
    1. 22. September 2026 um 13:46 UTCidentified

      Einige Benutzer sehen diesen Fehler möglicherweise, wenn sie den Chat unter go.superhuman.com verwenden: "Verblendet, sieht aus, als könnten wir diese Seite nicht laden." Wir arbeiten an einem Fix. Danke für Deine Geduld!

    2. 22. September 2026 um 14:44 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 22. September 2026 um 14:50 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Benutzer können Login-Probleme bei einigen grammatikalischen und übermenschlichen Produkten auftreten

    Beginn 14. August 2026 um 15:24 UTC · 2h 34m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Grammarly for MacSnippets and Knowledge ShareGrammarly's Browser ExtensionGrammarly for WindowsLoginGrammarly Editor
    1. 14. August 2026 um 15:24 UTCinvestigating

      Wir arbeiten derzeit an einer Serviceunterbrechung, die verhindert, dass einige unserer Benutzer auf ihre Dokumente im Grammarly-Editor zugreifen können. Wir entschuldigen uns für Unannehmlichkeiten und Updates werden bereitgestellt, sobald sie verfügbar sind.

    2. 14. August 2026 um 16:16 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 14. August 2026 um 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14. August 2026 um 17:10 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 14. August 2026 um 17:57 UTCresolved

      This incident has been resolved.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Go kann langsam oder intermittierend arbeiten

    Beginn 29. Juli 2026 um 17:47 UTC · 7h 22m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Generative AI assistanceSuperhuman Go & AgentsSuperhuman Go browser extension
    1. 29. Juli 2026 um 17:47 UTCidentified

      Wir arbeiten derzeit an einer Lösung für ein Problem, das eine langsame Leistung in Go verursacht. Es kann zu Verzögerungen beim Laden, Bearbeiten oder Speichern von Dokumenten auf app.grammarly.com oder bei der Verwendung von Go & Agents kommen. Unser Team untersucht das Problem aktiv und arbeitet daran, die normale Leistung so schnell wie möglich wiederherzustellen. Wir werden ein Update veröffentlichen, sobald wir mehr Informationen haben. Vielen Dank für Ihre Geduld.

    2. 29. Juli 2026 um 18:04 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 30. Juli 2026 um 01:09 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Login zu Grammarly über superhuman.com kann vorübergehend nicht verfügbar sein

    Beginn 16. Juli 2026 um 08:59 UTC · 4h 14m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Login
    1. 16. Juli 2026 um 08:59 UTCidentified

      Wir haben ein Problem identifiziert, das den Zugang zu Grammarly-Diensten über superhuman.com beeinflusst. Dies kann mit einem vorübergehenden Amazon CloudFront-Ausfall zusammenhängen. Wir entschuldigen uns für Unannehmlichkeiten und Updates werden bereitgestellt, sobald sie verfügbar sind.

    2. 16. Juli 2026 um 09:10 UTCmonitoring

      Wir haben temporäre Änderungen eingeführt, um dieses Problem während des Ausfalls von CloudFront zu mildern. Der Zugang zu Grammarly über superhuman.com sollte nun wiederhergestellt werden. Wir beobachten die Ergebnisse.

    3. 16. Juli 2026 um 13:12 UTCresolved

      Amazon hat den CloudFront-Service-Ausfall behoben und unsere Dienste sind wieder normal.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Some Grammarly and Superhuman users may be unable to log in

    Beginn 15. Mai 2026 um 16:33 UTC · 13m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Login
    1. 15. Mai 2026 um 16:33 UTCinvestigating

      We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 15. Mai 2026 um 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15. Mai 2026 um 16:45 UTCresolved

      This incident has been resolved.

    PDF reports may not be available in the Grammarly Editor

    Beginn 7. Mai 2026 um 07:30 UTC · 59m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Grammarly Editor
    1. 7. Mai 2026 um 07:30 UTCinvestigating

      We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.

    2. 7. Mai 2026 um 08:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7. Mai 2026 um 08:29 UTCresolved

      This incident has been resolved.

    Generative AI features may not work as expected in Grammarly for Windows

    Beginn 28. April 2026 um 14:15 UTC · 1h 23m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Grammarly for Windows
    1. 28. April 2026 um 14:15 UTCinvestigating

      We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.

    2. 28. April 2026 um 15:38 UTCresolved

      This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!

    Document Creation, Upload, and Opening Failing in Grammarly Editor

    Beginn 10. April 2026 um 18:42 UTC · 3h 55m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Grammarly Editor
    1. 10. April 2026 um 18:42 UTCinvestigating

      We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to resolve this. Our team is actively investigating the root cause and we will share more details as they become available.

    2. 10. April 2026 um 19:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. April 2026 um 21:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. April 2026 um 22:36 UTCresolved

      This incident has been resolved.

    The Grammarly Editor is not working as expected

    Beginn 27. März 2026 um 18:14 UTC · 17m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Grammarly Editor
    1. 27. März 2026 um 18:14 UTCinvestigating

      We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 27. März 2026 um 18:26 UTCmonitoring

      A fix has been implemented, and we're monitoring the results.

    3. 27. März 2026 um 18:31 UTCresolved

      This issue has been resolved.

    Increased latency across Grammarly product offerings

    Beginn 9. März 2026 um 16:52 UTC · 3h 14m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Grammarly for MacGrammarly for Microsoft Word on MacGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionLoginGrammarly for AndroidGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 9. März 2026 um 16:52 UTCinvestigating

      We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!

    2. 9. März 2026 um 17:21 UTCinvestigating

      We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.

    3. 9. März 2026 um 18:53 UTCinvestigating

      We're still looking into this issue. We'll provide an update as soon as we can.

    4. 9. März 2026 um 19:15 UTCmonitoring

      We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.

    5. 9. März 2026 um 20:07 UTCresolved

      This issue has been resolved.

    The AI-powered Docs is not working as expected

    Beginn 6. Februar 2026 um 20:09 UTC · 43m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Grammarly Editor
    1. 6. Februar 2026 um 20:09 UTCinvestigating

      We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.

    2. 6. Februar 2026 um 20:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6. Februar 2026 um 20:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 6. Februar 2026 um 20:52 UTCresolved

      This incident has been resolved.

    Some agents may be unavailable or work intermittently

    Beginn 6. Februar 2026 um 15:02 UTC · 46m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Superhuman Go & Agents
    1. 6. Februar 2026 um 15:02 UTCidentified

      We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.

    2. 6. Februar 2026 um 15:49 UTCresolved

      This issue has been resolved, and the functionality should be restored.

    Scheduled Maintenance: Subscription Management

    Beginn 5. Februar 2026 um 01:46 UTC · 5h 52m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Account Management
    1. 5. Februar 2026 um 01:46 UTCidentified

      We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.

    2. 5. Februar 2026 um 02:11 UTCidentified

      We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and active users continue to function normally. This maintenance is being performed proactively to prevent issues. We will post updates here as the maintenance progresses and confirm once it is complete.

    3. 5. Februar 2026 um 07:38 UTCresolved

      The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.

    Some Grammarly users may be unable to log in using Facebook

    Beginn 3. Februar 2026 um 02:51 UTC · 2d 15h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Login
    1. 3. Februar 2026 um 02:51 UTCinvestigating

      Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.

    2. 4. Februar 2026 um 14:51 UTCidentified

      We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!

    3. 5. Februar 2026 um 18:38 UTCresolved

      This incident has been resolved.

    Some Grammarly users may be unable to log in

    Beginn 30. Januar 2026 um 20:12 UTC · 2h 13m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Login
    1. 30. Januar 2026 um 20:12 UTCinvestigating

      We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.

    2. 30. Januar 2026 um 21:55 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30. Januar 2026 um 22:25 UTCresolved

      This incident has been resolved.

    We're experiencing a service interruption

    Beginn 22. Januar 2026 um 21:50 UTC · 1d 3h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Grammarly for MacGrammarly for Microsoft Word on MacSnippets and Knowledge ShareGenerative AI assistanceGrammarly's Browser ExtensionWriting SuggestionsGrammarly for iPhoneGrammarly for WindowsPlagiarism DetectionAccount ManagementLoginGrammarly for AndroidAI detectionGrammarly for iPadGrammarly for Microsoft OfficeGrammarly Editor
    1. 22. Januar 2026 um 21:50 UTCidentified

      Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.

    2. 22. Januar 2026 um 23:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. Januar 2026 um 11:49 UTCmonitoring

      You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.

    4. 23. Januar 2026 um 21:46 UTCmonitoring

      Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our product offerings as intended.

    5. 24. Januar 2026 um 01:10 UTCresolved

      This incident has been resolved.

    Supehuman Go and AI Chat experience temporary service interruption

    Beginn 21. Januar 2026 um 00:40 UTC · 1h 8m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Generative AI assistanceGrammarly's Browser ExtensionGrammarly Editor
    1. 21. Januar 2026 um 00:40 UTCinvestigating

      We are currently investigating this issue.

    2. 21. Januar 2026 um 01:48 UTCresolved

      This incident has been resolved.

    Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/

    Beginn 20. Januar 2026 um 21:57 UTC · 11m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Grammarly Editor
    1. 20. Januar 2026 um 21:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20. Januar 2026 um 22:08 UTCresolved

      This incident has been resolved.

    Issues logging in at https://superhuman.com and https://app.grammarly.com

    Beginn 6. November 2025 um 22:29 UTC · 4h 18m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Login
    1. 6. November 2025 um 22:29 UTCinvestigating

      Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.

    2. 7. November 2025 um 01:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 7. November 2025 um 02:00 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 7. November 2025 um 02:47 UTCresolved

      This incident has been resolved.