Störungsverlauf von Gusto

Gusto is down

Beginn 25. Juni 2026 um 22:06 UTC 21m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Gusto MobilePayroll, Benefits, HRGusto.com website

25. Juni 2026 um 22:06 UTCinvestigating
We’re investigating now. We’ll keep this page updated as we fix the problem.
25. Juni 2026 um 22:27 UTCresolved
This incident has been resolved.

Some Customers may be unable to run payroll at this time

Beginn 23. Juni 2026 um 18:20 UTC 56m

OutageKritischer Vorfall

Betroffene Komponenten

Payroll, Benefits, HR

23. Juni 2026 um 18:20 UTCinvestigating
Some customers may be unable to run payroll at this time.
23. Juni 2026 um 19:16 UTCresolved
This incident has been resolved.

All administrators are unable to run payroll

Beginn 25. März 2026 um 23:45 UTC 2h 6m

OutageKritischer Vorfall

Betroffene Komponenten

Gusto MobilePayroll, Benefits, HRAPI

25. März 2026 um 23:45 UTCinvestigating
Some administrators are unable to run payroll
26. März 2026 um 01:50 UTCinvestigating
We are continuing to investigate this issue.
26. März 2026 um 01:51 UTCresolved
This incident has been resolved.

We are aware that customers may be experiencing issues when accessing Gusto.

Beginn 16. Dezember 2025 um 18:16 UTC 2h 40m

OutageKritischer Vorfall

Betroffene Komponenten

Gusto MobilePayroll, Benefits, HRGusto.com websiteAPI

16. Dezember 2025 um 18:16 UTCinvestigating
We are currently investigating this issue.
16. Dezember 2025 um 18:22 UTCinvestigating
We are continuing to investigate this issue.
16. Dezember 2025 um 20:38 UTCmonitoring
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
16. Dezember 2025 um 20:57 UTCresolved
This incident has been resolved.

Chat channel unavailable

Beginn 7. November 2025 um 14:35 UTC 1h 12m

OutageKritischer Vorfall

Betroffene Komponenten

Chat System

7. November 2025 um 14:35 UTCinvestigating
We are currently investigating an outage with our chat channel, please consider phone or email for support.
7. November 2025 um 15:46 UTCinvestigating
We are continuing to investigate this issue.
7. November 2025 um 15:46 UTCresolved
We are continuing to investigate this issue.

Investigating issues with Payroll Processing for some users

Beginn 24. Oktober 2025 um 19:39 UTC 15m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Payroll, Benefits, HR

24. Oktober 2025 um 19:39 UTCinvestigating
We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.
24. Oktober 2025 um 19:54 UTCresolved
On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

We are aware that some customers may be experiencing issues accessing Gusto.com.

Beginn 26. Juni 2025 um 18:45 UTC 1h 47m

OutageKritischer Vorfall

Betroffene Komponenten

Gusto.com websiteAPI

26. Juni 2025 um 18:45 UTCinvestigating
We are currently investigating this issue.
26. Juni 2025 um 19:00 UTCinvestigating
We are continuing to investigate this issue.
26. Juni 2025 um 19:28 UTCmonitoring
A fix has been implemented and we are monitoring the results.
26. Juni 2025 um 20:32 UTCresolved
This incident has been resolved.

Gusto settings page performance degradation

Beginn 17. Februar 2025 um 19:24 UTC 50m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Payroll, Benefits, HR

17. Februar 2025 um 19:24 UTCidentified
Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.
17. Februar 2025 um 20:13 UTCresolved
This incident has been resolved.

Customers are experiencing slowness and errors when accessing Gusto

Beginn 22. November 2024 um 19:09 UTC 1h 48m

OutageKritischer Vorfall

Betroffene Komponenten

Gusto.com websiteAPI

22. November 2024 um 19:09 UTCinvestigating
We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.
22. November 2024 um 19:16 UTCinvestigating
We are continuing to investigate this issue.
22. November 2024 um 19:29 UTCidentified
The issue has been identified and a fix is being implemented.
22. November 2024 um 20:57 UTCresolved
Customers should no longer be experiencing slowness and errors in Gusto.

Customers are experiencing slowness and errors

Beginn 20. November 2024 um 17:09 UTC 13m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Payroll, Benefits, HRAPI

20. November 2024 um 17:09 UTCinvestigating
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
20. November 2024 um 17:22 UTCresolved
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

Customers are experiencing slowness and errors

Beginn 19. November 2024 um 20:08 UTC 25m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Payroll, Benefits, HRAPI

19. November 2024 um 20:08 UTCinvestigating
We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.
19. November 2024 um 20:33 UTCresolved
Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

Some customers are experiencing slowness and errors in their Gusto dashboard

Beginn 31. Oktober 2024 um 17:09 UTC 1h 11m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Payroll, Benefits, HRGusto.com website

31. Oktober 2024 um 17:09 UTCinvestigating
We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.
31. Oktober 2024 um 17:17 UTCmonitoring
Customers should no longer be experiencing slowness and errors due to this issue.
31. Oktober 2024 um 18:20 UTCresolved
This incident has been resolved.

All customers are unable to use our chat option for support.

Beginn 17. Oktober 2024 um 14:35 UTC 1h 33m

OutageKritischer Vorfall

Betroffene Komponenten

Chat System

17. Oktober 2024 um 14:35 UTCinvestigating
We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.
17. Oktober 2024 um 15:57 UTCidentified
The issue has been identified and a fix is being implemented.
17. Oktober 2024 um 16:01 UTCmonitoring
A fix has been implemented and we are monitoring the results.
17. Oktober 2024 um 16:08 UTCresolved
This incident has been resolved.

Some customers may experience longer wait times when calling Gusto

Beginn 19. September 2024 um 14:16 UTC 1h 2m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Phone System

19. September 2024 um 14:16 UTCinvestigating
We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.
19. September 2024 um 15:19 UTCresolved
This incident has been resolved.

Some customers are experiencing an error when accessing Gusto.

Beginn 17. September 2024 um 01:31 UTC 3h 19m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Gusto.com websiteAPI

17. September 2024 um 01:31 UTCinvestigating
We are currently investigating this issue.
17. September 2024 um 02:29 UTCidentified
The issue has been identified and a fix is being implemented.
17. September 2024 um 03:05 UTCmonitoring
A fix has been implemented and we are monitoring the results.
17. September 2024 um 04:50 UTCresolved
No issues have been seen since 8:42p PT, we consider this issue resolved.

Some Users are unable to access Gusto

Beginn 10. September 2024 um 20:57 UTC 38m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Payroll, Benefits, HRGusto.com website

10. September 2024 um 20:57 UTCinvestigating
We are currently investigating this issue.
10. September 2024 um 21:03 UTCinvestigating
We are continuing to investigate this issue.
10. September 2024 um 21:05 UTCmonitoring
A fix has been implemented and we are monitoring the results.
10. September 2024 um 21:17 UTCmonitoring
We are continuing to monitor for any further issues. Some pages are loading slowly.
10. September 2024 um 21:34 UTCresolved
This incident has been resolved.

We are aware that some customers are experiencing issues running payroll.

Beginn 5. August 2024 um 22:04 UTC 10m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Payroll, Benefits, HR

5. August 2024 um 22:04 UTCinvestigating
We are currently investigating this issue.
5. August 2024 um 22:12 UTCinvestigating
We are continuing to investigate this issue.
5. August 2024 um 22:14 UTCresolved
This incident has been resolved.

Experiencing Issues with Cloudflare CDN/Cache and Cloudflare Network

Beginn 20. Juni 2024 um 19:36 UTC 1h 0m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

API

20. Juni 2024 um 19:36 UTCinvestigating
We are currently investigating this issue.
20. Juni 2024 um 20:35 UTCinvestigating
We are continuing to investigate this issue.
20. Juni 2024 um 20:36 UTCresolved
This incident has been resolved.

We are aware of some users experiencing site slowness or time outs. Our team is actively working to resolve this issue with an anticipated resolution by 11am PST. We apologize for any inconvenience.

Beginn 15. April 2024 um 16:36 UTC 1h 22m

Pending

Betroffene Komponenten

Gusto.com website

15. April 2024 um 16:36 UTCinvestigating
We are currently investigating this issue.
15. April 2024 um 17:58 UTCinvestigating
We are continuing to investigate this issue.
15. April 2024 um 17:59 UTCresolved
This incident has been resolved.

We are currently experiencing higher than normal call volume. During this time, please leverage help center for support. Thank you for your patience.

Beginn 19. März 2024 um 21:13 UTC 43m

OutageKritischer Vorfall

Betroffene Komponenten

Phone System

19. März 2024 um 21:13 UTCinvestigating
We are currently investigating this issue.
19. März 2024 um 21:55 UTCresolved
This incident has been resolved.