41 Humio incidents · August 2024 — official updates, affected components, duration and resolution details.
We are currently investigating reports of degraded performance.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Community Cloud will be under emergency maintenance May 19 2026 from 15:00 to 17:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
This incident has been resolved.
EU-1 will be under emergency maintenance April 15 2026 from 21:00 to 22:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
This incident has been resolved.
US-1, US-2, EU-1 FLTR will be under emergency maintenance from December 12, 2025 9:30 to 10:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results. There will continue to be latency until the cluster has caught up. This may take a few hours.
Throughout monitoring, performance have continue to improve, and latency is now within standard operating levels.
Our engineering team has Identified the issue and is working to resolve it.
A fix has been applied. It may take some time for the cluster to recover fully. We will continue monitoring this issue.
This incident has been resolved.
US-1 will be under emergency maintenance from 14:20 to 15:05 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
US-1 and US-2 will be under emergency maintenance from September 18, 2025 13:30 to 14:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
This incident has been resolved.
EU-1 will be under emergency maintenance from 09:30 to 10:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
US-1 and US-2 will be under emergency maintenance from September 02, 2025 10:30 to 12:00 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
US-1 will be under emergency maintenance from September 01, 2025 11:30 to 12:30 UTC. During this time, some queries may be slower or get restarted, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating degraded IngestFeed performance.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We will be restarting US Cloud to address degraded performance at 12:00PM to 12:30 PM UTC on April 23, 2025. LogScale queries may be slower, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We will be restarting US Cloud to address degraded performance at 12:00PM UTC on April 23, 2025.
This incident has been resolved.
We are currently investigating an issue in US-1 that is causing degraded performance for queries and log ingest.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
EU Cloud encountered infrastructure issues during our last upgrade attempt, which have since been resolved. We will now be upgrading EU Cloud on Thursday, March 06, 2025 from 21:00 UTC to 22:00 UTC. We apologize for any disruption, and will endeavor to keep downtime to a minimum.
This incident has been resolved.
Humio queries may be slower, in addition slow host and ingest latency warnings may be displayed.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We have identified an issue with aggregate alerts & scheduled searches failing. We'll be executing emergency maintenance to correct this issue from 21:15 UTC to 23:15 UTC. Maintenance will cause brief degradations in search performance and may cause a query to be canceled.
A fix has been implemented and we are monitoring the results.
We have that our maintenance has resolved all identified issues.
