Störungsverlauf von Identity Automation

1. 20. August 2026 um 19:10 UTCresolved

   17. August 2026 10:24 Uhr CDT Identifiziert - Benutzer können Insights/Analytics-Dashboards nicht laden. Wir haben das Problem reproduziert und arbeiten an einem Fix. 20. August 2026 14:10 Uhr CDT Behebt - Wir haben ein Konfigurationsproblem festgestellt, das dazu geführt hat, dass einige Dashboard- und Widget-Ressourcen die Freigabeeinstellungen geändert haben. Der sofortige Fix ist implementiert; ein langfristiger Fix ist für ein zukünftiges Release geplant.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 9. August 2026 um 10:00 UTCresolved

   August 4, 2026 2:35PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates August 8, 2026 8:00PM CDT Active - Scheduled maintenance is starting. August 9, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 26. Juli 2026 um 10:00 UTCresolved

   21. Juli 2026 2:24 Uhr CDT Geplant - Kunden in den US-Clustern können während eines geplanten Ausfallereignisses intermittierend ausfallen. Änderungen umfassen: - RapidIdentity Cloud monatliche Wartungsupdates - Cloud-Infrastruktur-Updates, einschließlich Sicherheitspatches - Netzwerk- und Zuverlässigkeitsupdates 25. Juli 2026 8:00 Uhr CDT Aktiv - Geplante Wartungsarbeiten beginnen. 26. Juli 2026 5:00 CDT abgeschlossen - Die geplante Wartung ist abgeschlossen.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 28. Juni 2026 um 10:00 UTCresolved

   June 23, 2026 2:15PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates June 27, 2026 8:00PM CDT Active - Scheduled maintenance is starting. June 28, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 31. Mai 2026 um 10:00 UTCresolved

   May 27, 2026 2:00PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates May 30, 2026 8:00PM CDT Active - Scheduled maintenance is starting. May 31, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 26. April 2026 um 10:00 UTCresolved

   April 21, 2026 2:32PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates April 25, 2026 8:00PM CDT Active - Scheduled maintenance is starting. April 26, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 29. März 2026 um 10:00 UTCresolved

   March 24, 2026 3:39PM CDT Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates March 28, 2026 8:00PM CDT Active - Scheduled maintenance is starting. March 29, 2026 5:00AM CDT Completed - Scheduled maintenance is complete.

1. 9. März 2026 um 13:34 UTCresolved

   March 6, 2026 8:24AM CST Investigating - Customers have reported that some Verizon users are having issues receiving SMS messages. At this time, other carriers are not affected. March 9, 2026 8:34AM CDT Resolved - Customers have reported that messages are being delivered. This issue was contained within the carrier's network--we have no additional information regarding root cause at this time.

1. 1. März 2026 um 11:00 UTCresolved

   February 24, 2026 2:16PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates February 28, 2026 8:00PM CST Active - Scheduled maintenance is starting. March 1, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 25. Januar 2026 um 11:00 UTCresolved

   January 20, 2026 2:13PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates January 24, 2026 8:00PM CST Active - Scheduled maintenance is starting. January 25, 2026 5:00AM CST Completed - Scheduled maintenance is complete.

1. 8. Januar 2026 um 20:15 UTCresolved

   January 8, 2026 8:10AM CST Investigating - We have seen an increase in error rates when sending SMS messages and Emails. We are investigating and will update this incident as needed. January 8, 2026 9:10AM CST Investigating - We have escalated this issue up to our email provider and are awaiting their investigation results. January 8, 2026 9:30AM CST Investigating - Our email provider is continuing to investigate the issue January 8, 2026 9:58AM CST Investigating - Still investigating January 8, 2026 10:20AM CST Monitoring - The email provider has remediated the problem that was causing email to not send. We are monitoring the situation. January 8, 2026 2:15PM CST Resolved - The underlying issue has been resolved and the SMS / Email service is operational again.

1. 21. Dezember 2025 um 11:00 UTCresolved

   December 16, 2025 3:06PM CST Scheduled - Customers on the US clusters may experience intermittent system unavailability during a planned downtime event. Changes include: - RapidIdentity Cloud monthly maintenance updates - Cloud infrastructure updates, including security patches - Networking and reliability updates December 20, 2025 8:00PM CST Active - Scheduled maintenance is starting. December 21, 2025 5:00AM CST Completed - Scheduled maintenance is complete.