Störungsverlauf von Imagine Learning

1. 1. September 2026 um 19:16 UTCinvestigating

   Unser Team untersucht aktiv ein Problem, das Benutzer von Imagine Math betrifft. Pre-K bis 2. Klasse Benutzer können eine Fehlermeldung nach der Anmeldung auftreten. Wir entschuldigen uns für die Unannehmlichkeiten und werden bald ein Update bereitstellen.

2. 1. September 2026 um 19:35 UTCidentified

   Unser Team hat die Ursache des Problems identifiziert und bereitet sich auf den Einsatz einer Lösung vor. Wir werden die Fortschritte weiter aktualisieren.

3. 1. September 2026 um 19:42 UTCmonitoring

   Unser Team hat eine Lösung implementiert und wir überwachen aktiv, um keine weiteren Probleme zu vermeiden. Vielen Dank für Ihre Geduld.

4. 1. September 2026 um 20:29 UTCresolved

   Wir freuen uns, Ihnen mitteilen zu können, dass Benutzer nun in der Lage sein sollten, Aktivitäten ohne Schwierigkeiten wieder aufzunehmen. Wir entschuldigen uns für die vorherigen Unannehmlichkeiten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 28. August 2026 um 15:11 UTCinvestigating

   Unser Team untersucht aktiv ein Problem, das Benutzer von Imagine EdgeEX betrifft. Pädagogen sehen grading Warnungen für einige abgeschlossene Aktivitäten. Wir entschuldigen uns für die Unannehmlichkeiten und werden bald ein Update bereitstellen.

2. 28. August 2026 um 15:25 UTCidentified

   Unser Team hat die Ursache des Problems identifiziert und bereitet sich auf den Einsatz einer Lösung vor. Wir werden die Fortschritte weiter aktualisieren.

3. 28. August 2026 um 19:55 UTCmonitoring

   Unser Team hat eine Lösung implementiert und wir überwachen aktiv, um keine weiteren Probleme zu vermeiden. Vielen Dank für Ihre Geduld.

4. 28. August 2026 um 22:22 UTCresolved

   Wir freuen uns, Ihnen mitteilen zu können, dass Benutzer nun in der Lage sein sollten, Aktivitäten ohne Schwierigkeiten wieder aufzunehmen. Wir entschuldigen uns für die vorherigen Unannehmlichkeiten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 10. August 2026 um 18:50 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Español. Any user starting new lessons will see errors. We apologize for the inconvenience and will provide an update soon.

2. 10. August 2026 um 19:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 10. August 2026 um 19:44 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 23. Juli 2026 um 16:28 UTCinvestigating

   Unser Team untersucht aktiv ein Problem, das Benutzer von Imagine Edgenuity betrifft. Studenten, die den Proctorio-Lockdown-Browser verwenden, sind ausgefallen Studenten in Distrikten mit aktiviertem Proctorio-Lockdown-Browser können keine Quizzes, Tests und Prüfungen starten. Proctorio wird in Kürze seine Statusseite aktualisieren: https://uptime.proctorio.com/

2. 23. Juli 2026 um 17:48 UTCinvestigating

   Unser Team hat die Ursache des Problems auf der Proctorio-Seite noch nicht identifiziert. Wir werden Sie weiterhin über den Fortschritt informieren. Vorerst beobachten wir den Proctorio-Ausfall mit einem unabhängigen Überwachungsdienst: https://statusgator.com/services/proctorio Deine Geduld wird geschätzt.

3. 23. Juli 2026 um 19:00 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

4. 23. Juli 2026 um 20:22 UTCresolved

   Wir freuen uns, Ihnen mitteilen zu können, dass Benutzer nun in der Lage sein sollten, Aktivitäten ohne Schwierigkeiten wieder aufzunehmen. Wir entschuldigen uns für die vorherigen Unannehmlichkeiten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 6. Juli 2026 um 15:15 UTCinvestigating

   Our team is actively investigating an issue impacting Educators and Administrators of Imagine Odysseyware. Educators and Administrators cannot view messages, and some educators cannot view Student Alerts. We apologize for the inconvenience and will provide an update soon.

2. 6. Juli 2026 um 16:56 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6. Juli 2026 um 18:08 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 1. Juli 2026 um 13:35 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.

2. 1. Juli 2026 um 13:55 UTCinvestigating

   We are continuing to investigate this issue.

3. 1. Juli 2026 um 14:33 UTCmonitoring

   A fix has been implemented and we are monitoring its results.

4. 1. Juli 2026 um 17:05 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 15. Juni 2026 um 16:04 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Some users are experiencing issues with login, slowness, or erros. We apologize for the inconvenience and will provide an update soon.

2. 15. Juni 2026 um 16:21 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 17. Juni 2026 um 21:02 UTCmonitoring

   Isolated incidents where some users experience issues with login, slowness, or errors.

4. 18. Juni 2026 um 22:12 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 2. Juni 2026 um 17:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of IL Classroom products. The assignment page is loading slowly for teachers. We apologize for the inconvenience and will provide an update soon.

2. 2. Juni 2026 um 18:49 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29. Mai 2026 um 23:33 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine EdgeEX. Students cannot open activities. We apologize for the inconvenience and will provide an update soon.

2. 29. Mai 2026 um 23:43 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 29. Mai 2026 um 23:48 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 26. Mai 2026 um 17:51 UTCinvestigating

   Our team is actively investigating an issue for Imagine Illustrative Mathematics specific to 6-8. Users cannot access the product. We apologize for the inconvenience and will provide an update soon.

2. 26. Mai 2026 um 18:18 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 26. Mai 2026 um 18:18 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 26. Mai 2026 um 18:28 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 20. Mai 2026 um 16:55 UTCinvestigating

   Our team is actively investigating an issue impacting Instructional Services and Academies. Some students receive an error message when they attempt to open Imagine Edgenuity courses. Users can clear their browser cookies to resolve this situation temporarily. The team is preparing a more permanent solution as well. We apologize for the inconvenience and will provide an update soon.

2. 21. Mai 2026 um 18:19 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 21. Mai 2026 um 19:29 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 7. Mai 2026 um 17:30 UTCinvestigating

   Our team is actively investigating an issue impacting users of products supported by the Imagine Learning Classroom. Users cannot log in. We apologize for the inconvenience and will provide an update soon.

2. 7. Mai 2026 um 17:41 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 7. Mai 2026 um 19:03 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 30. April 2026 um 16:21 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity, Imagine EdgeEX. Students and teacher are experiencing errors. We apologize for the inconvenience and will provide an update soon.

2. 30. April 2026 um 22:45 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 29. April 2026 um 16:16 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine MyPath and Imagine Español. Imagine MyPath student usage reports and Imagine Español growth reports are not displaying accurate information. We apologize for the inconvenience and will provide an update soon.

2. 29. April 2026 um 16:42 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 29. April 2026 um 18:51 UTCmonitoring

   Reporting data generated going forward is now accurate. Any missing or incorrect data from the period beginning Saturday, April 25 through today will be backfilled and corrected by end of day Friday, May 1. Thank you for your patience.

4. 3. Mai 2026 um 17:02 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 24. April 2026 um 15:13 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Educators - Some Imagine Edgenuity courses have scoring alerts appearing for uncounted or auto-graded activities. We apologize for the inconvenience and will provide an update soon.

2. 24. April 2026 um 15:14 UTCidentified

   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.

3. 24. April 2026 um 17:34 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

4. 24. April 2026 um 18:13 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9. April 2026 um 19:21 UTCinvestigating

   Schedules are currently not running. Our team is actively working to restore functionality. We’ll share an update as soon as more information is available.

2. 17. April 2026 um 00:14 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 9. April 2026 um 14:36 UTCinvestigating

   Our team is actively investigating an issue impacting users of Twig Science. Users may experience intermittent issues with accessing class data within the Twig Science Product. We apologize for the inconvenience and will provide an update soon.

2. 9. April 2026 um 14:53 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 9. April 2026 um 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 9. April 2026 um 16:01 UTCresolved

   This incident has been resolved.

1. 8. April 2026 um 14:26 UTCidentified

   Our team is actively investigating an issue impacting users of multiple products. Changes to rosters made within the last 12 hours may not yet be reflected across some Imagine Learning products. We apologize for the inconvenience and will provide an update soon.

2. 8. April 2026 um 14:59 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. April 2026 um 11:44 UTCresolved

   This incident has been resolved.

1. 6. April 2026 um 18:47 UTCinvestigating

   Our team is actively investigating an issue impacting Imagine Edgenuity. Schedules created by Administrators are not running. We apologize for the inconvenience and will provide an update soon.

2. 6. April 2026 um 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

1. 6. April 2026 um 17:57 UTCinvestigating

   Our team is actively investigating an issue impacting users of Imagine Edgenuity and Imagine Purpose 6–12. Students and Educators may experience intermittent errors, slow performance, and unexpected logouts. We apologize for the inconvenience and will provide an update soon.

2. 6. April 2026 um 18:40 UTCmonitoring

   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.

3. 6. April 2026 um 23:16 UTCresolved

   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.