15 Intricately incidents · Juli 2019 — official updates, affected components, duration and resolution details.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
Our engineering team is investigating a connectivity issue affecting Intricately Platforms. Users can't currently access the Intricately platform and the Chrome Extension. We'll keep this page updated.
The affected components are operational, and we're monitoring the results.
This incident has been resolved.
We are experiencing delays enriching Salesforce records due to a large increase in enrichment requests. We're working on scaling up our capacity to bring enrichment times back down to a few seconds.
We are continuing to work on a fix for this issue.
We have stabilized Salesforce record enrichment times. We'll continue to actively monitor enrichment times to ensure continued smooth operation.
This incident has been resolved.
We are currently investigating Salesforce record enrichment delays with our Salesforce Connector. We'll provide further updates as soon as we have them.
We have stabilized Salesforce record enrichment times by scaling up our infrastructure. We'll continue to actively monitor enrichment times for the next 24 hours to ensure continued smooth operation.
This incident has been resolved.
We are actively investigating intermittent Salesforce record enrichment failures. We will provide additional updates as soon as they become available.
We are deploying an emergency release this morning to give us greater visibility into the issue.
All Salesforce Lead and Account records created as of 15 minutes ago have been enriched and all enrichment failures we have encountered throughout our investigation have been due to Salesforce field validation errors (issues with the Salesforce record, unrelated to Intricately). We continue to investigate anecdotal reports of records not being enriched and will post updates as we have them.
Our Salesforce Connector has been operating smoothly for the past 36 hours without any enrichment failures or delays. All enrichment errors thus far have been attributed to Salesforce record validation errors, unrelated to the Salesforce Connector itself. We continue to closely monitor Salesforce record enrichment but, at this time, are marking this incident as resolved.
This incident has been resolved.
We are investigating reports of email delivery delays. We'll be providing updates ahere s soon as we have them.
All email delivery is now back to normal.
We are currently investigating this issue. Note: Enriching domains by pasting them directly into intricately.com continues to work without issue.
This incident has been resolved and all enrichment services are operational.
We are actively working on restoring Smart List functionality.
This incident has been resolved.
We are investigating delays in data deliveries due to availability issues from one of our infrastructure providers.
We are currently investigating this incident.
This incident has been resolved.
Our web / API platform is experiencing network connectivity issues - we are actively investigating this incident.
This incident has been resolved.
Our new Smart Lists creation page is missing welcome messaging and instructions for how to create your Smart List. We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
Smart List operation is now back to normal.
