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    Störungsverlauf von Intrinio

    51 Intrinio incidents · November 2022 — official updates, affected components, duration and resolution details.

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    Verzögertes SIP-Problem mit CTA A und CTA B

    Beginn 24. Juni 2026 um 15:19 UTC · 5d 4h

    Pending
    Betroffene Komponenten
    APIv2
    1. 24. Juni 2026 um 15:19 UTCinvestigating

      Es gibt derzeit ein Problem beim Empfang von Daten für die CTA A & CTA B-Feeds für das 15-Minuten-verspätete SIP-Produkt. UTP funktioniert normal. Derzeit arbeitet er mit dem Upstream-Anbieter zusammen, um dies zu lösen. Kunden sollten 15 Minuten verzögerte CBOE-Preise als Fallback verwenden. Alle fehlenden Daten werden hinterlegt.

    2. 24. Juni 2026 um 16:02 UTCinvestigating

      Die Daten zu cta a und cta b fließen wieder und holen auf. Immer noch die Ursachen untersuchen.

    3. 24. Juni 2026 um 22:04 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    4. 29. Juni 2026 um 19:30 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Options Feed

    Beginn 14. Mai 2026 um 14:59 UTC · 2h 43m

    Pending
    1. 14. Mai 2026 um 14:59 UTCinvestigating

      We are currently investigating this issue.

    2. 14. Mai 2026 um 17:42 UTCresolved

      This incident has been resolved.

    IEX & Equities Edge Partial Outage

    Beginn 8. Mai 2026 um 15:33 UTC · 0m

    Pending
    Betroffene Komponenten
    APIv2
    1. 8. Mai 2026 um 15:33 UTCresolved

      Due to failed servers in AWS, some IEX and Equities EDGE points are missing data from this morning. Websockets and other data streams were not affected. Data backfill is in process. File a ticket if you need assistance with a backfill.

    DDoS Attack

    Beginn 16. April 2026 um 05:30 UTC · 0m

    Pending
    1. 16. April 2026 um 05:30 UTCresolved

      Intrinio APIv2 received extreme and increasing traffic today which resulted in degraded service. Additional hardware as well as improved scaling and improved firewall rules were required to stabilize. We are continuing to monitor the situation.

    Experiencing an issue with CBOE One Delayed Feed

    Beginn 24. Februar 2026 um 15:37 UTC · 2h 21m

    Pending
    Betroffene Komponenten
    APIv2
    1. 24. Februar 2026 um 15:37 UTCidentified

      We are working on an issue stemming from a change at our upstream provider.

    2. 24. Februar 2026 um 17:58 UTCresolved

      This incident has been resolved.

    Nasdaq Basic Issues

    Beginn 3. Dezember 2025 um 21:09 UTC · 1d 0h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 3. Dezember 2025 um 21:09 UTCidentified

      Reports of issues with upstream Kafka server having issues, not responding, and making us reconnect often. If you are experiencing any issues with Nasdaq Basic, this is the likely cause. We are actively working to resolve the issue.

    2. 4. Dezember 2025 um 21:19 UTCresolved

      This incident has been resolved.

    Some customers may be experiencing issues with real time, delayed, and intraday stock prices this morning

    Beginn 23. Oktober 2025 um 14:35 UTC · 4h 29m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2APIv1
    1. 23. Oktober 2025 um 14:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23. Oktober 2025 um 17:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 23. Oktober 2025 um 19:04 UTCresolved

      This incident has been resolved.

    AWS issues impacting Intrinio's APIs and data feeds today

    Beginn 20. Oktober 2025 um 17:01 UTC · 6h 1m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2APIv1
    1. 20. Oktober 2025 um 17:01 UTCmonitoring

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/ AWS STATUS PAGE (https://health.aws.amazon.com/health/status)

    2. 20. Oktober 2025 um 23:02 UTCresolved

      The AWS issue was resolved as of 6:53pmEST. https://health.aws.amazon.com/health/status

    AWS issues impacting Intrinio's APIs and data feeds today

    Beginn 20. Oktober 2025 um 13:00 UTC · 0m

    Pending
    1. 20. Oktober 2025 um 16:43 UTCresolved

      AWS issues and outage are affecting our data feeds and some users are still experiencing delays. We continue monitoring the situation and most feeds are performing as expected. If you are encountering data delay or issue, please file a ticket and our dev team will follow up asap. https://account.intrinio.com/account/tickets/

    Networking issue at upstream data center

    Beginn 13. Oktober 2025 um 17:32 UTC · 23h 44m

    Pending
    Betroffene Komponenten
    APIv2
    1. 13. Oktober 2025 um 17:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 14. Oktober 2025 um 17:16 UTCresolved

      This incident has been resolved.

    We are investigating a potential issue with the delayed sip feed (websocket)

    Beginn 13. August 2025 um 15:13 UTC · 3h 14m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 13. August 2025 um 15:13 UTCidentified

      The issue can be affecting websocket and rest api access.

    2. 13. August 2025 um 16:33 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. August 2025 um 18:26 UTCresolved

      This incident has been resolved.

    Open Interest missing/returning 0 for contracts (delayed options feed)

    Beginn 17. Juli 2025 um 14:41 UTC · 1d 0h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 17. Juli 2025 um 14:41 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 18. Juli 2025 um 14:47 UTCresolved

      This incident has been resolved.

    Indices Realtime Down

    Beginn 12. Mai 2025 um 13:54 UTC · 1h 3m

    Pending
    Betroffene Komponenten
    APIv2
    1. 12. Mai 2025 um 13:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 12. Mai 2025 um 14:58 UTCresolved

      Indices feed has been restored.

    3. 12. Mai 2025 um 15:03 UTCpostmortem

      A network outage caused degraded service. This outage has been resolved.

    Missing EOD Stock Prices for US Exchagnes

    Beginn 11. März 2025 um 02:07 UTC · 13h 52m

    Pending
    Betroffene Komponenten
    APIv2APIv1
    1. 11. März 2025 um 02:07 UTCinvestigating

      EOD stock prices have been delayed from our source. We are working with our provider to get this data deliver ASAP.

    2. 11. März 2025 um 15:59 UTCresolved

      We've received processed all US prices from March 10th.

    No pricing data for IEX real time feed

    Beginn 13. Januar 2025 um 15:00 UTC · 1h 38m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    APIv2
    1. 13. Januar 2025 um 15:00 UTCinvestigating

      We are investigating this issue that is affecting API and websocket users.

    2. 13. Januar 2025 um 16:39 UTCresolved

      This incident is now resolved and data is flowing. We are waiting for an update on the post mortem from the upstream provider.

    Some customers may be experiencing errors while using the API

    Beginn 6. Januar 2025 um 20:05 UTC · 19h 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 6. Januar 2025 um 20:05 UTCidentified

      We are experiencing brown outs with one of our cloud providers. We are working with them on recovery and simultaneously moving components other providers

    2. 7. Januar 2025 um 15:39 UTCresolved

      This incident has been resolved.

    Quote endpoint is unavailable for some customers

    Beginn 6. Januar 2025 um 15:36 UTC · 1h 40m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 6. Januar 2025 um 15:36 UTCidentified

      We identified an issue with the Quote endpoint and are working on a fix.

    2. 6. Januar 2025 um 17:16 UTCresolved

      This incident has been resolved.

    IEX Suspended All Trading

    Beginn 23. Dezember 2024 um 16:33 UTC · 23h 55m

    Pending
    Betroffene Komponenten
    APIv2
    1. 23. Dezember 2024 um 16:33 UTCidentified

      IEX Exchange has encountered an issue and stopped all trading IEX. They are in the process of trying to come back online. See updates from https://iextrading.com/status/#/

    2. 23. Dezember 2024 um 17:00 UTCmonitoring

      Waiting for IEX to come back online.

    3. 23. Dezember 2024 um 17:01 UTCmonitoring

      Correction. We are waiting for IEX to bring their trading system back online.

    4. 24. Dezember 2024 um 16:28 UTCresolved

      This has been resolved. Awaiting a postmortem from IEX. https://iextrading.com/status/#/

    Error messages when querying endpoints in API v2

    Beginn 15. Dezember 2024 um 22:32 UTC · 1d 18h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIv2
    1. 15. Dezember 2024 um 22:32 UTCidentified

      We are investigating reported error messages such as for api key, reached limits, etc.

    2. 17. Dezember 2024 um 17:23 UTCresolved

      This incident has been resolved.

    Some clients may not be receiving options data via the python sdk

    Beginn 10. Juni 2024 um 19:20 UTC · 1h 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    APIv2APIv1
    1. 10. Juni 2024 um 19:20 UTCinvestigating

      We are investigating this issue

    2. 10. Juni 2024 um 20:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10. Juni 2024 um 20:42 UTCresolved

      This incident has been resolved.