Störungsverlauf von Jimdo

1. 14. Oktober 2026 um 11:52 UTCinvestigating

   Jimdo Webmail hat momentan Probleme. E-Mail-Clients wie Outlook oder Apple Mail können weiterhin normal senden und empfangen. Unser Anbieter arbeitet an einem Fix und wir sind dabei. Ihre Website ist nicht betroffen. Wir aktualisieren Sie hier. Danke für deine Geduld.

2. 14. Oktober 2026 um 11:58 UTCresolved

   Update: Jimdo Webmail funktioniert wieder. Sie können sich wie gewohnt einloggen, senden und empfangen. Wenn noch etwas ausschaut, laden Sie die Seite neu oder löschen Sie Ihren Browser-Cache. Danke für deine Geduld und sorry für den Ärger.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 12. Oktober 2026 um 09:34 UTCinvestigating

   Jimdo Webmail hat momentan Probleme. E-Mail-Programme wie Outlook oder Apple Mail können weiterhin normal senden und empfangen. Unser Anbieter arbeitet an einem Fix und wir sind dabei. Ihre Website ist nicht betroffen. Wir aktualisieren Sie hier. Danke für deine Geduld.

2. 12. Oktober 2026 um 12:00 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

3. 12. Oktober 2026 um 12:12 UTCresolved

   Der Webmail-Zugang wurde wiederhergestellt!

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 19. Juni 2026 um 11:37 UTCidentified

   An error started occurring in our CMS Editor around 12:00 CET, causing a partial outage. We have identified the issue and are applying a fix. Thank you for your patience.

2. 19. Juni 2026 um 11:45 UTCmonitoring

   A fix has been implemented, and the CMS Editor is accessible again. We're closely monitoring the situation.

3. 19. Juni 2026 um 12:28 UTCresolved

   The incident has been resolved. All systems are operational. Thank you for your patience.

1. 11. März 2026 um 11:58 UTCinvestigating

   We are investigating an issue where some changes made to Creator websites are not immediately published. We apologize for the interruption while we are looking to eliminated the cause.

2. 11. März 2026 um 12:43 UTCmonitoring

   The issue has been resolved. Please refresh the browser window in case the last updates are not yet reflected.

3. 11. März 2026 um 12:57 UTCresolved

   This incident has been resolved.

1. 22. Dezember 2025 um 12:34 UTCinvestigating

   The CMS for Jimdo Creator websites seems to be unavailable at the moment. We are investigating the cause. Web delivery of published websites should be unaffected.

2. 22. Dezember 2025 um 12:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 22. Dezember 2025 um 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 23. Dezember 2025 um 12:45 UTCresolved

   This incident has been resolved.

1. 5. Dezember 2025 um 09:21 UTCidentified

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to service disruptions at one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 5. Dezember 2025 um 09:24 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 5. Dezember 2025 um 12:36 UTCresolved

   This incident has been resolved.

1. 18. November 2025 um 12:18 UTCinvestigating

   We’re currently experiencing availability issues with Jimdo websites and internal systems due to ongoing problems with one of our infrastructure providers. This may affect the availability of Jimdo customers' websites and parts of our platform. We’re monitoring the situation closely and will update as soon as our infrastructure provider has resolved the situation.

2. 18. November 2025 um 13:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 18. November 2025 um 13:58 UTCmonitoring

   Our service provider has made changes that have allowed affected systems to recover. They are continuing working on restoring all services.

4. 18. November 2025 um 14:47 UTCmonitoring

   A fix has been implemented and the incident should now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

5. 18. November 2025 um 19:19 UTCresolved

   All services have been reported as operating normally again.

1. 29. Oktober 2025 um 20:31 UTCidentified

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 30. Oktober 2025 um 07:08 UTCidentified

   Our email hoster has resolved the issue.

3. 30. Oktober 2025 um 07:08 UTCresolved

   This incident has been resolved.

1. 19. September 2025 um 11:08 UTCinvestigating

   We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.

2. 19. September 2025 um 13:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19. September 2025 um 16:31 UTCresolved

   This incident has been resolved.

1. 3. September 2025 um 09:02 UTCinvestigating

   We’re currently experiencing a disruption affecting a subset of customer email accounts due to an issue with a third-party provider. Our team is closely monitoring the situation.

2. 3. September 2025 um 11:05 UTCresolved

   This incident has been resolved.

1. 1. August 2025 um 13:26 UTCidentified

   PayPal is experiencing some issues with their payment platform which might cause errors while purchasing via PayPal, more info here: https://www.paypal-status.com/incident/production

2. 1. August 2025 um 16:17 UTCresolved

   This incident has been resolved.

1. 13. Juni 2025 um 07:20 UTCinvestigating

   We are investigating an issue blocking users from creating new websites in the Creator tool. The Jimdo Website Builder (Dolphin) is not affected.

2. 13. Juni 2025 um 07:27 UTCinvestigating

   We are continuing to investigate this issue.

3. 13. Juni 2025 um 07:27 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13. Juni 2025 um 07:37 UTCidentified

   The incident is still under investigation. The error occurs intermittently. If you are affected, please try again after a few minutes.

5. 13. Juni 2025 um 08:20 UTCmonitoring

   The issue has been mitigated. We're continuing to monitor the systems and optimize stability.

6. 13. Juni 2025 um 08:28 UTCresolved

   This incident has been resolved.

1. 5. Juni 2025 um 06:09 UTCinvestigating

   Jimdo users are currently unable to access their dashboards, so that editing websites is not possible. Our engineering teams are investigating the issue and working on a fix.

2. 5. Juni 2025 um 08:44 UTCmonitoring

   A fix was implemented and we are now closely monitoring the systems.

3. 5. Juni 2025 um 09:06 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 5. Juni 2025 um 09:06 UTCresolved

   This incident has been resolved.

1. 14. Mai 2025 um 07:32 UTCinvestigating

   We are investigating an issue with Creator websites not loading, returning a "bad gateway" error message.

2. 14. Mai 2025 um 07:45 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 14. Mai 2025 um 07:46 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 14. Mai 2025 um 07:49 UTCmonitoring

   The incident has been mitigated. All websites should be available again. We're closing monitoring the systems to ensure stable functionality.

5. 14. Mai 2025 um 07:50 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 14. Mai 2025 um 07:57 UTCresolved

   This incident has been resolved.

1. 29. April 2025 um 08:30 UTCidentified

   We are currently experiencing an issue with the redirection of our local domains (e.g., jimdo.de, jimdo.es, jimdo.it) to their respective Jimdo sites. Our team is actively working on a fix. In the meantime, please access our services via jimdo.com.

2. 29. April 2025 um 08:53 UTCresolved

   The issues has been resolved, all Jimdo domains should resolver properly again. NB: No user websites were affected.

1. 25. April 2025 um 11:18 UTCidentified

   We are currently investigating an issue where domain settings for a portion of our customers appear to have been reset. As a result, customers who use their Jimdo domain with external email providers may experience disruptions, such as being unable to send or receive emails through their domain-based email addresses. If your domain is affected, manually restoring the email settings should resolve this presently while our engineers are working on a global solution.

2. 25. April 2025 um 12:49 UTCidentified

   Our engineers have implemented a fix for the issue. It will take a couple of hours to roll out. In the meanwhile, manually restoring the settings will still work.

3. 26. April 2025 um 06:27 UTCresolved

   The error has been resolved. All missing records should be restored. If you need any assistance, please reach out to our support team

1. 24. April 2025 um 06:42 UTCidentified

   The websites connecting through static IPs aren't accessible. We're investigating the issue and have escalated it to our third-party provider. Thank you for your patience.

2. 24. April 2025 um 06:56 UTCmonitoring

   The incident is mitigated, and the websites are accessible. We're monitoring the services.

3. 24. April 2025 um 07:56 UTCresolved

   The incident is resolved. All systems are operational.

1. 6. Februar 2025 um 09:01 UTCidentified

   On opening the CMS some users are seeing a Cloudflare error. Our engineering team are working on fixing the issue. Thank you for your patience!

2. 6. Februar 2025 um 09:32 UTCresolved

   The issue has been resolved. Website editing should work again as expected.

1. 7. Januar 2025 um 15:36 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 8. Januar 2025 um 21:05 UTCresolved

   This incident has been resolved.

1. 6. Januar 2025 um 17:15 UTCinvestigating

   We're currently facing an issue with webmail access. Our provider is investigating the problem. Email delivery is unaffected, and you can still access your emails through clients like Outlook, Apple Mail, or others. We will provide updates as soon as possible.

2. 6. Januar 2025 um 18:06 UTCinvestigating

   We are continuing to investigate this issue.

3. 7. Januar 2025 um 06:53 UTCresolved

   This incident has been resolved.