Störungsverlauf von Kajabi

1. 17. August 2026 um 18:02 UTCmonitoring

   Wir haben Berichte über Fehler beim Speichern von Änderungen in mehreren Bereichen von Kajabi erhalten. Es wurde ein Fix für die Fehler eingesetzt, die sich auf das Speichern in mehreren Bereichen von Kajabi auswirken, und das Speichern sollte nun wie erwartet funktionieren. Unser Team überwacht aktiv, um die vollständige Auflösung zu bestätigen. Helden, die weiterhin Probleme haben, sollten versuchen, ihren Browser zu aktualisieren, und können unser Support-Team kontaktieren, wenn das Problem weiterhin besteht.

2. 17. August 2026 um 20:04 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 14. August 2026 um 17:21 UTCidentified

   Heroes may see previous values after saving changes in Course content. Updates are being processed and applied normally, but may not immediately display. You can refresh the page to see the updated content in the meantime. Our engineering team is investigating and we will share another update as we have more information.

2. 14. August 2026 um 19:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 14. August 2026 um 20:41 UTCresolved

   This incident has been resolved.

1. 6. August 2026 um 15:09 UTCinvestigating

   We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

2. 6. August 2026 um 16:04 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6. August 2026 um 17:10 UTCresolved

   This incident has been resolved.

1. 4. August 2026 um 16:29 UTCidentified

   Wir haben die Ursache des Fehlers identifiziert, der beim Zugriff auf das Community-Produkt auftritt. Unser Engineering-Team implementiert einen Fix und arbeitet so schnell wie möglich daran, die normale Funktionalität wiederherzustellen. Wir werden ein weiteres Update teilen, sobald der Fix bereitgestellt wurde.

2. 4. August 2026 um 16:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. August 2026 um 17:46 UTCresolved

   This incident has been resolved.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 3. August 2026 um 14:24 UTCidentified

   Wir haben einige Probleme festgestellt, die unsere Support-Interaktionen beeinflussen. Es kann eine Verzögerung bei der Reaktion unserer Agenten geben. Unser chat-anbieter untersucht und sucht die angelegenheit zu lösen. Wir werden ein Update bereitstellen, sobald wir weitere Informationen haben. Bitte kontaktieren Sie [email protected] für Ihre Bedürfnisse. Vielen Dank für Ihre anhaltende Geduld, wir werden diese Seite weiterhin aktualisieren, wenn sich die Situation entwickelt.

2. 3. August 2026 um 17:09 UTCresolved

   Unser Anbieter hat einen Fix implementiert und dieser ist nun behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 29. Juli 2026 um 00:22 UTCidentified

   Unser Team hat ein Problem in Communities identifiziert, an dem unser Ingenieurteam aktiv arbeitet. Einige neu hochgeladene Videos zeigen möglicherweise fehlende oder stecken gebliebene Miniaturansichten an, und bestimmte neue Postbenachrichtigungen wurden möglicherweise nicht gesendet. Die Videowiedergabe in den iOS- und Android-Apps kann ebenfalls betroffen sein.

2. 29. Juli 2026 um 18:26 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

3. 29. Juli 2026 um 19:06 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 15. Juli 2026 um 19:08 UTCidentified

   Wir haben die Ursache für das Community Meetup-Dashboard-Problem identifiziert und unser Engineering-Team arbeitet an einem Fix. Wir schätzen Ihre Geduld, während wir dies lösen.

2. 15. Juli 2026 um 19:10 UTCidentified

   Wir sind uns bewusst, dass die Community Meetup-Seite nicht zugänglich ist und unser Engineering-Team arbeitet an einem Fix. Wir schätzen Ihre Geduld, während wir dies lösen.

3. 15. Juli 2026 um 19:42 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 15. Juli 2026 um 20:02 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 30. Juni 2026 um 09:49 UTCinvestigating

   We’re currently investigating reports of slow page loads and intermittent issues accessing Kajabi. Our engineering team is actively investigating and will provide updates as more information becomes available.

2. 30. Juni 2026 um 11:29 UTCinvestigating

   We're continuing to investigate reports of slow page loads and issues accessing Kajabi. Our engineering team is actively working to identify the root cause and restore normal performance as quickly as possible. We'll continue to provide updates as more information becomes available.

3. 30. Juni 2026 um 11:38 UTCmonitoring

   A fix has been implemented, and we are seeing the platform recover. Users are once again able to access Kajabi, and services are returning to normal. We will continue to closely monitor to ensure stability and will provide additional updates if necessary.

4. 30. Juni 2026 um 13:37 UTCresolved

   This incident has been resolved.

1. 26. Juni 2026 um 17:41 UTCinvestigating

   We've identified an issue affecting the text field in email campaigns. Our engineering team is investigating the root cause and working to resolve this as quickly as possible. We'll provide updates as soon as we have more information.

2. 26. Juni 2026 um 17:50 UTCidentified

   We've identified the root cause of the text field issue in email campaigns. Our engineering team is actively working on a fix and will deploy it as soon as it's ready. Thank you for your patience.

3. 26. Juni 2026 um 18:28 UTCidentified

   We are continuing to work on a fix for this issue. We've identified that this also affects Coaching live room sessions. We'll continue to provide updates as soon as we have more information.

4. 26. Juni 2026 um 18:50 UTCmonitoring

   A fix has been implemented. We're monitoring the situation closely to ensure everything is working as expected.

5. 26. Juni 2026 um 19:41 UTCresolved

   This incident has been resolved.

1. 24. Juni 2026 um 21:00 UTCinvestigating

   The Kajabi platform is currently unavailable. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

2. 24. Juni 2026 um 21:04 UTCinvestigating

   The Kajabi platform may currently be unavailable for some Heroes. Our engineering team is actively investigating the cause and working to restore service as quickly as possible.

3. 24. Juni 2026 um 21:09 UTCmonitoring

   A fix has been implemented and we are seeing the platform recover. We will continue to monitor the situation.

4. 24. Juni 2026 um 21:21 UTCresolved

   This incident has been resolved.

1. 17. Juni 2026 um 19:16 UTCinvestigating

   Some Heroes and members are currently unable to access their Kajabi Communities and/or are experiencing other issues within the Community. Our engineering team is actively investigating. We will provide updates as soon as more information is available.

2. 17. Juni 2026 um 22:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17. Juni 2026 um 22:59 UTCresolved

   This incident has been resolved.

1. 12. Juni 2026 um 15:13 UTCinvestigating

   We're currently investigating an issue affecting Community Direct Messages (DMs) on both the web and the Kajabi Mobile App (KMA), where users may be unable to load previous messages or new messages may not appear. Our engineering team is actively looking into the issue. We'll share more updates as soon as we've identified the root cause. We highly appreciate your patience at this time.

2. 12. Juni 2026 um 15:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. Juni 2026 um 15:56 UTCmonitoring

   We have identified the root cause and pushed out a fix. Your Community DMs should now be loading up properly. We'll continue to monitor the situation for any changes.

4. 12. Juni 2026 um 16:26 UTCresolved

   This incident has been resolved.

1. 3. Juni 2026 um 16:11 UTCidentified

   We are currently investigating reports that mykajabi.com subdomains are inaccessible for users located in Turkey. This may also impact Users making changing to their content.

2. 3. Juni 2026 um 16:11 UTCidentified

   We have identified the cause of the issue affecting mykajabi.com subdomains for users in Turkey. We will continue to provide updates as we make progress.

3. 7. Juni 2026 um 01:32 UTCresolved

   This incident has been resolved.

1. 2. Juni 2026 um 17:13 UTCinvestigating

   We are currently investigating reports of participants being unexpectedly disconnected from Live Rooms sessions. Our team is actively looking into the issue and will provide updates as they become available. We apologize for the disruption.

2. 2. Juni 2026 um 19:20 UTCinvestigating

   We are continuing to investigate this issue and will continue to provide further updates as they become available. We appreciate your patience.

3. 2. Juni 2026 um 20:52 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 2. Juni 2026 um 22:39 UTCresolved

   This incident has been resolved.

1. 31. Mai 2026 um 02:45 UTCmonitoring

   One of our vendors is undergoing scheduled maintenance from 7:30 PM – 8:30 PM PST. During this window, video and audio uploads may be delayed or appear stuck. We'll continue to provide updates here as they come.

2. 31. Mai 2026 um 03:30 UTCresolved

   The maintenance has completed successfully.

1. 29. Mai 2026 um 17:03 UTCinvestigating

   We are currently investigating reports of errors affecting community access. Some users may be unable to load or interact with community content. Our team has been alerted and is actively looking into the issue.

2. 29. Mai 2026 um 20:14 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. Mai 2026 um 21:32 UTCresolved

   This incident has been resolved.

1. 27. Mai 2026 um 15:29 UTCinvestigating

   We are currently investigating reports of slower than expected response times with CoFounder. Our team is actively looking into the cause and working to restore normal performance as quickly as possible. We'll provide updates as we learn more.

2. 27. Mai 2026 um 16:32 UTCidentified

   We've identified the cause as an ongoing incident with OpenAI, which CoFounder relies on. CoFounder response times will remain delayed until OpenAI resolves the upstream issue. You can monitor OpenAI's status directly at https://status.openai.com. We'll continue to provide updates here as we learn more.

3. 28. Mai 2026 um 15:07 UTCresolved

   This incident has been resolved.

1. 14. Mai 2026 um 15:48 UTCidentified

   We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.

2. 14. Mai 2026 um 16:23 UTCmonitoring

   A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.

3. 14. Mai 2026 um 16:42 UTCresolved

   Functionality has been restored and the "Respond to dispute" button is working as expected.

1. 13. Mai 2026 um 14:05 UTCinvestigating

   We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible. As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at [email protected].

2. 13. Mai 2026 um 15:35 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 13. Mai 2026 um 17:21 UTCresolved

   This incident has been resolved.

1. 6. Mai 2026 um 20:39 UTCidentified

   We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks. Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.

2. 6. Mai 2026 um 20:47 UTCresolved

   This incident has been resolved.