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    Störungsverlauf von Locally

    53 Locally incidents · November 2022 — official updates, affected components, duration and resolution details.

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    Erhöhte Latenz auf Suchendpunkten

    Beginn 31. August 2026 um 06:28 UTC · 1h 46m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Locally.comLocally "Pages"Storefronts
    1. 31. August 2026 um 06:28 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 31. August 2026 um 07:02 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 31. August 2026 um 07:12 UTCidentified

      Wir haben das Problem erkannt und arbeiten an einer Lösung. In der Zwischenzeit erleben einige Kunden, die Storefronts-Websites und andere Produktsuchoberflächen verwenden, weiterhin eine beeinträchtigte Leistung.

    4. 31. August 2026 um 07:31 UTCidentified

      Wir arbeiten weiter an einer Lösung für dieses Problem.

    5. 31. August 2026 um 08:07 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    6. 31. August 2026 um 08:14 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Probleme mit der Datenaufnahme und -berichterstattung

    Beginn 26. August 2026 um 20:40 UTC · 13m

    Pending
    1. 26. August 2026 um 20:40 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 26. August 2026 um 20:53 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Derzeit erleben sie einen ausfall des suchdienstes für eine kleine anzahl von kunden aufgrund einer abnormalen menge an traffic.

    Beginn 24. August 2026 um 15:14 UTC · 56m

    Pending
    1. 24. August 2026 um 15:14 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    2. 24. August 2026 um 15:40 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 24. August 2026 um 16:10 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Brand and Retailer Analytics Service Unavailability

    Beginn 11. Juni 2026 um 15:51 UTC · 40m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Brand & Retailer Analytics
    1. 11. Juni 2026 um 15:51 UTCinvestigating

      We are currently investigating this issue.

    2. 11. Juni 2026 um 15:51 UTCinvestigating

      We are experiencing an outage for our Brand and Retailer Analytics Service. Our engineering team is investigating the cause.

    3. 11. Juni 2026 um 16:23 UTCidentified

      The issue has been identified resolution in progress.

    4. 11. Juni 2026 um 16:44 UTCresolved

      This incident has been resolved.

    Admin panel access issues

    Beginn 8. Mai 2026 um 15:23 UTC · 1h 9m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Locally.com
    1. 8. Mai 2026 um 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 8. Mai 2026 um 15:40 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. Mai 2026 um 16:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8. Mai 2026 um 16:32 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Beginn 7. Mai 2026 um 11:51 UTC · 5h 52m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 7. Mai 2026 um 11:51 UTCinvestigating

      We are currently investigating this issue.

    2. 7. Mai 2026 um 12:35 UTCinvestigating

      We are continuing to investigate this issue.

    3. 7. Mai 2026 um 17:43 UTCresolved

      This incident has been resolved.

    Site outage

    Beginn 29. April 2026 um 16:35 UTC · 31m

    OutageKritischer Vorfall
    Betroffene Komponenten
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsBrand & Retailer AnalyticsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryDealer Feed IngestionStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 29. April 2026 um 16:35 UTCinvestigating

      We are currently investigating this issue.

    2. 29. April 2026 um 16:54 UTCinvestigating

      All services are now operational. Monitoring and conducting root cause analysis.

    3. 29. April 2026 um 16:55 UTCinvestigating

      We are continuing to investigate the root cause.

    4. 29. April 2026 um 16:56 UTCidentified

      The root cause has been identified.

    5. 29. April 2026 um 16:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29. April 2026 um 17:06 UTCresolved

      This incident has been resolved.

    Issue loading locally pages

    Beginn 16. Februar 2026 um 22:58 UTC · 1h 3m

    Pending
    Betroffene Komponenten
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsBrand & Retailer AnalyticsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryDealer Feed IngestionStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 16. Februar 2026 um 22:58 UTCinvestigating

      We are currently investigating this issue.

    2. 16. Februar 2026 um 23:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. Februar 2026 um 00:01 UTCresolved

      This incident has been resolved.

    ShopSense reports are delayed

    Beginn 23. Januar 2026 um 11:49 UTC · 8h 12m

    Pending
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 23. Januar 2026 um 11:49 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 23. Januar 2026 um 20:02 UTCresolved

      This incident has been resolved.

    Partial ShopSense Inventory Outage

    Beginn 22. Januar 2026 um 21:21 UTC · 22h 41m

    Pending
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 22. Januar 2026 um 21:21 UTCinvestigating

      We are currently investigating this issue.

    2. 23. Januar 2026 um 20:02 UTCresolved

      This incident has been resolved.

    Inventory Sync Delayed

    Beginn 22. Januar 2026 um 11:13 UTC · 6h 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Inventory Ingestion
    1. 22. Januar 2026 um 11:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. Januar 2026 um 17:39 UTCresolved

      This incident has been resolved.

    Issue with Store Locators

    Beginn 24. Dezember 2025 um 16:29 UTC · 1h 25m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Store Locators
    1. 24. Dezember 2025 um 16:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 24. Dezember 2025 um 16:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 24. Dezember 2025 um 17:54 UTCresolved

      This incident has been resolved.

    Issues with dealer data ingestion

    Beginn 8. Dezember 2025 um 15:58 UTC · 2h 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dealer Feed Ingestion
    1. 8. Dezember 2025 um 15:58 UTCinvestigating

      We are currently investigating this issue.

    2. 8. Dezember 2025 um 16:56 UTCinvestigating

      We are still investigating delays with ingesting dealer data. We will send another update as soon as possible.

    3. 8. Dezember 2025 um 17:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 8. Dezember 2025 um 18:02 UTCresolved

      This incident has been resolved.

    Site outage

    Beginn 7. November 2025 um 19:22 UTC · 32m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Locally.com
    1. 7. November 2025 um 19:22 UTCinvestigating

      We are currently investigating this issue.

    2. 7. November 2025 um 19:55 UTCresolved

      This incident has been resolved.

    General outage

    Beginn 17. Oktober 2025 um 21:56 UTC · 1h 4m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API (v1)Product LocatorsBuy it Locally / Carts / TransactionsInventory IngestionLocally.comLocally "Pages"Same-day DeliveryStorefrontsAPI (v2 / Headless, Cart, ShopSense, and Marketing)Store Locators
    1. 17. Oktober 2025 um 21:56 UTCinvestigating

      We are investigating a site-wide issue. Thanks for your patience while we investigate.

    2. 17. Oktober 2025 um 22:21 UTCidentified

      We have identified the cause of the outage and are working on a fix. We'll report back with an update in 20 minutes.

    3. 17. Oktober 2025 um 22:43 UTCidentified

      Thanks for your continued patience. We are still working on a fix. We will post another update in 45 minutes.

    4. 17. Oktober 2025 um 23:08 UTCidentified

      A fix has been implemented and we expect services to be fully restored shortly.

    5. 17. Oktober 2025 um 23:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 17. Oktober 2025 um 23:23 UTCresolved

      This incident has been resolved. We are still experiencing a slight delay with outbound communications but this should be resolved within 20-30 minutes.

    Daily ShopSense reports delayed

    Beginn 6. Oktober 2025 um 12:08 UTC · 2h 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 6. Oktober 2025 um 12:08 UTCinvestigating

      We are currently investigating this issue.

    2. 6. Oktober 2025 um 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 6. Oktober 2025 um 18:13 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Beginn 13. September 2025 um 12:41 UTC · 45m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 13. September 2025 um 12:41 UTCinvestigating

      We are currently investigating this issue.

    2. 13. September 2025 um 12:43 UTCinvestigating

      We are continuing to investigate this issue.

    3. 13. September 2025 um 12:45 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 13. September 2025 um 14:19 UTCresolved

      This incident has been resolved.

    Ingestion of Inventory and Dealer feeds is currently stopped

    Beginn 6. September 2025 um 10:08 UTC · 58m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Inventory IngestionDealer Feed Ingestion
    1. 6. September 2025 um 10:08 UTCinvestigating

      We are currently investigating this issue.

    2. 6. September 2025 um 11:06 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports delayed

    Beginn 4. September 2025 um 12:58 UTC · 1h 16m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    API (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 4. September 2025 um 12:58 UTCinvestigating

      We are currently investigating this issue.

    2. 4. September 2025 um 14:14 UTCresolved

      This incident has been resolved.

    Daily ShopSense reports & Inventory Ingestion experiencing errors

    Beginn 20. August 2025 um 13:22 UTC · 6h 40m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Brand & Retailer AnalyticsInventory IngestionAPI (v2 / Headless, Cart, ShopSense, and Marketing)
    1. 20. August 2025 um 13:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 20. August 2025 um 14:51 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 20. August 2025 um 20:02 UTCresolved

      This incident has been resolved.