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    Störungsverlauf von Lotame

    52 Lotame incidents · März 2019 — official updates, affected components, duration and resolution details.

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    UI/API-Abbau der Plattform

    Beginn 25. August 2026 um 14:15 UTC · 0m

    Pending
    1. 25. August 2026 um 14:54 UTCresolved

      Es gab kurze Plattform-Login-Probleme zwischen 10:15 und 10:45 Uhr EDT. Dieses Problem ist gelöst.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Dropbox Outage

    Beginn 29. Juni 2026 um 12:15 UTC · 0m

    Pending
    1. 5. August 2026 um 16:39 UTCresolved

      Dropbox was briefly unavailable between 8:15 and 8:45AM. The issue was resolved and client access was confirmed.

    Edge Services Degredation

    Beginn 22. April 2026 um 15:29 UTC · 2h 3m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Edge Services - EuropeEdge Services - Asia
    1. 22. April 2026 um 15:29 UTCidentified

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 22. April 2026 um 15:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 22. April 2026 um 16:16 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 22. April 2026 um 17:32 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Beginn 20. Oktober 2025 um 12:32 UTC · 9h 25m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Edge Services - North America East
    1. 20. Oktober 2025 um 12:32 UTCidentified

      We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

    2. 20. Oktober 2025 um 12:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. Oktober 2025 um 23:57 UTCresolved

      This incident has been resolved.

    Platform UI/API Degradation

    Beginn 22. Juli 2025 um 18:25 UTC · 1h 24m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 22. Juli 2025 um 18:25 UTCinvestigating

      We are currently investigating login issues with our platform UI/API.

    2. 22. Juli 2025 um 18:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 22. Juli 2025 um 18:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 22. Juli 2025 um 19:48 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Beginn 30. August 2024 um 14:12 UTC · 3h 51m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 30. August 2024 um 14:12 UTCinvestigating

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 30. August 2024 um 15:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. August 2024 um 16:03 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30. August 2024 um 18:03 UTCresolved

      This incident has been resolved.

    Dropbox Outage

    Beginn 21. August 2024 um 18:41 UTC · 58m

    OutageKritischer Vorfall
    Betroffene Komponenten
    File Transfers
    1. 21. August 2024 um 18:41 UTCinvestigating

      We are currently investigating this issue.

    2. 21. August 2024 um 18:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 21. August 2024 um 19:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21. August 2024 um 19:39 UTCresolved

      This incident has been resolved.

    UI/AP Outage

    Beginn 30. Mai 2023 um 18:05 UTC · 46m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    User Interface
    1. 30. Mai 2023 um 18:05 UTCidentified

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. The root cause has been identified and we are implementing a solution.

    2. 30. Mai 2023 um 18:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30. Mai 2023 um 18:51 UTCresolved

      This incident has been resolved.

    UI/AP Outage

    Beginn 15. Februar 2023 um 15:18 UTC · 4h 40m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 15. Februar 2023 um 15:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 15. Februar 2023 um 17:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15. Februar 2023 um 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 15. Februar 2023 um 19:58 UTCresolved

      This incident has been resolved.

    Edge Services Degradation

    Beginn 8. November 2022 um 21:00 UTC · 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Edge Services - North America WestEdge Services - EuropeEdge Services - AsiaEdge Services - AustraliaEdge Services - North America EastEdge Services - South America
    1. 8. November 2022 um 21:38 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 8. November 2022 um 21:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. November 2022 um 21:39 UTCresolved

      This incident has been resolved.

    Edge Services Degradation

    Beginn 3. November 2022 um 13:00 UTC · 5h 0m

    Pending
    Betroffene Komponenten
    Edge Services - South America
    1. 8. November 2022 um 21:35 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 8. November 2022 um 21:35 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Beginn 25. Mai 2022 um 20:30 UTC · 0m

    Pending
    1. 26. Mai 2022 um 19:14 UTCresolved

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience issues logging into the platform..

    Lotame Platform UI/API Outage

    Beginn 24. Mai 2022 um 14:23 UTC · 35m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 24. Mai 2022 um 14:23 UTCinvestigating

      We are experiencing an interruption of service on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience lost connections and timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 24. Mai 2022 um 14:57 UTCresolved

      This incident has been resolved.

    Dropbox Outage

    Beginn 29. April 2022 um 15:53 UTC · 9m

    OutageKritischer Vorfall
    Betroffene Komponenten
    File Transfers
    1. 29. April 2022 um 15:53 UTCidentified

      We are experiencing an outage for file transfers to/from booth.crwdcntrl.net. We have identified the issue and are working to resolve.

    2. 29. April 2022 um 16:02 UTCresolved

      A fix has been implemented and verified; file transfers to/from booth.crwdcntrl.net have been restored.

    Lotame Platform UI/API Degradation

    Beginn 15. Dezember 2021 um 18:02 UTC · 1h 50m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 15. Dezember 2021 um 18:02 UTCidentified

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests.

    2. 15. Dezember 2021 um 19:52 UTCresolved

      This incident has been resolved.

    Lotame Platform UI/API Degradation

    Beginn 21. Juli 2021 um 19:15 UTC · 16h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 27. Juli 2021 um 20:10 UTCinvestigating

      We are experiencing degraded performance on the Lotame Platform User Interface (UI) and/or Application Programming Interfaces (APIs.) Users may experience slow responses and/or timeouts on requests. We will provide more information on this ticket as it becomes available.

    2. 27. Juli 2021 um 20:11 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27. Juli 2021 um 20:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 27. Juli 2021 um 20:12 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Beginn 25. Juni 2021 um 22:37 UTC · 1d 19h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Edge Services - North America WestEdge Services - AustraliaEdge Services - North America East
    1. 26. Juni 2021 um 23:06 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 27. Juni 2021 um 02:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. Juni 2021 um 19:37 UTCresolved

      This incident has been resolved.

    Regional Edge Services Outage

    Beginn 17. Juni 2021 um 07:43 UTC · 50m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Edge Services - Australia
    1. 17. Juni 2021 um 15:37 UTCinvestigating

      Lotame Edge Services experienced a degradation in Behavior Collection Points and audience extraction calls. Clients may have experienced high latency, timeouts, or general availability of such services during this outage.

    2. 17. Juni 2021 um 15:37 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. Juni 2021 um 15:37 UTCresolved

      This incident has been resolved.

    UI/API Maintenance Outage

    Beginn 16. Juni 2021 um 17:08 UTC · 19m

    Pending
    Betroffene Komponenten
    User InterfaceAdmin API
    1. 16. Juni 2021 um 17:08 UTCinvestigating

      The Lotame Ops team will conduct maintenance on infrastructure that supports the Lotame DMP UI and API, during which there will be brief periods when the UI and API are unresponsive. This is a continuation of the scheduled maintenance.

    2. 16. Juni 2021 um 17:27 UTCresolved

      This incident has been resolved.

    Regional Edge Services Degradation

    Beginn 9. Mai 2021 um 15:00 UTC · 30m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Edge Services - South America
    1. 16. Juli 2021 um 16:25 UTCinvestigating

      We are experiencing degraded service in Lotame Edge Services. Behavior Collection Points and audience extraction calls may experience high latency and/or timeouts in the affected regions as indicated by the status board. We will update this incident as information becomes available.

    2. 16. Juli 2021 um 16:25 UTCresolved

      This incident has been resolved.