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    Störungsverlauf von Mailjet

    51 Mailjet incidents · Dezember 2021 — official updates, affected components, duration and resolution details.

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    Microsoft Incident führt zu Lieferproblemen bei M365

    Beginn 4. September 2026 um 12:23 UTC · 32m

    Pending
    1. 4. September 2026 um 12:23 UTCmonitoring

      Um 08:00 Uhr UTC begann Microsoft mit einem Vorfall, der zu einer erhöhten Anzahl von aufgeschobenen E-Mails in allen M365-Regionen führte. Die betroffenen Antworten geben "451 4.7.500 Server beschäftigt" zurück. Unsere Teams beobachten die Situation aktiv. Das Senden an andere E-Mail-Anbieter ist nicht betroffen.

    2. 4. September 2026 um 12:55 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Support Ticket Creation Failures

    Beginn 5. Juni 2026 um 10:01 UTC · 32m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Support
    1. 5. Juni 2026 um 10:01 UTCinvestigating

      We are currently investigating this issue.

    2. 5. Juni 2026 um 10:25 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. Juni 2026 um 10:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. Juni 2026 um 10:33 UTCresolved

      This incident has been resolved.

    Lag on Event API

    Beginn 14. Oktober 2025 um 13:30 UTC · 14h 12m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Event API
    1. 14. Oktober 2025 um 13:30 UTCinvestigating

      Lag are identified we are investigating the issue

    2. 14. Oktober 2025 um 14:01 UTCidentified

      The issue has been identified and our team is working on a fix.

    3. 14. Oktober 2025 um 15:52 UTCidentified

      The fix is under review.

    4. 14. Oktober 2025 um 16:33 UTCidentified

      The fix is now under testing.

    5. 14. Oktober 2025 um 18:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 14. Oktober 2025 um 20:13 UTCmonitoring

      We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.

    7. 15. Oktober 2025 um 03:42 UTCmonitoring

      We are continuing to monitor for any further issues.

    8. 15. Oktober 2025 um 03:42 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Beginn 2. Oktober 2025 um 09:24 UTC · 1h 17m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 2. Oktober 2025 um 09:24 UTCinvestigating

      We are currently investigating this issue.

    2. 2. Oktober 2025 um 09:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 2. Oktober 2025 um 09:40 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 2. Oktober 2025 um 10:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2. Oktober 2025 um 10:40 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Beginn 1. Oktober 2025 um 08:12 UTC · 16h 31m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Statistics DisplayMailjet AppEvent API
    1. 1. Oktober 2025 um 08:12 UTCinvestigating

      We are currently investigating this issue.

    2. 1. Oktober 2025 um 09:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. Oktober 2025 um 10:56 UTCmonitoring

      We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

    4. 1. Oktober 2025 um 11:15 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 1. Oktober 2025 um 20:30 UTCmonitoring

      We are continuing to actively monitor the system.

    6. 2. Oktober 2025 um 00:42 UTCresolved

      This incident has been resolved.

    Delays in emails processing and general app.mailjet.com login issues

    Beginn 30. September 2025 um 10:21 UTC · 7h 44m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Outgoing SMTPStatistics DisplayMailjet AppWebsite (Mailjet.com)REST APISEND API
    1. 30. September 2025 um 10:21 UTCinvestigating

      We are currently investigating an issue impacting email processing along with app.mailjet.com login issues, reflecting into "wrong password" errors.

    2. 30. September 2025 um 10:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 30. September 2025 um 11:12 UTCidentified

      We have identified the root cause of the issue. While we are working on getting this resolved, clients will experience inability to log into app.mailjet.com as well as experience email processing delays.

    4. 30. September 2025 um 16:09 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 30. September 2025 um 17:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 30. September 2025 um 18:05 UTCresolved

      The incident has been resolved. Any missing statistics during the incident haven't been lost and will show up in the statistics page later today.

    Login issues with Mailjet Application and Intermittent Errors on REST API

    Beginn 4. September 2025 um 06:54 UTC · 5h 36m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet EmbeddedMailjet AppForm BuilderREST API
    1. 4. September 2025 um 06:54 UTCinvestigating

      We are currently investigating this issue.

    2. 4. September 2025 um 08:34 UTCinvestigating

      We are continuing to investigate this issue.

    3. 4. September 2025 um 08:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 4. September 2025 um 10:33 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 4. September 2025 um 11:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 4. September 2025 um 12:30 UTCresolved

      This incident has been resolved.

    Connection issues related to Event API

    Beginn 6. Juli 2025 um 09:07 UTC · 19m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Event API
    1. 6. Juli 2025 um 09:07 UTCinvestigating

      Our team is currently investigating a potential issue impacting some customers on webhook connection.

    2. 6. Juli 2025 um 09:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6. Juli 2025 um 09:26 UTCresolved

      This incident has been resolved.

    Campaigns may experience getting queued and not sent

    Beginn 31. Januar 2025 um 11:39 UTC · 2h 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 31. Januar 2025 um 11:39 UTCinvestigating

      We are currently investigating this issue.

    2. 31. Januar 2025 um 12:09 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. Januar 2025 um 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. Januar 2025 um 14:05 UTCresolved

      This incident has been resolved.

    Event sending issues related to Event API

    Beginn 23. Oktober 2024 um 11:55 UTC · 3h 2m

    OutageSchwerwiegender Vorfall
    1. 23. Oktober 2024 um 11:55 UTCinvestigating

      We are currently investigating issues with our Event API partially sending events.

    2. 23. Oktober 2024 um 13:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 23. Oktober 2024 um 13:32 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23. Oktober 2024 um 14:56 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Beginn 1. Oktober 2024 um 12:24 UTC · 2h 44m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 1. Oktober 2024 um 12:24 UTCinvestigating

      We are currently investigating login issues on app

    2. 1. Oktober 2024 um 12:38 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. Oktober 2024 um 15:08 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Beginn 31. Juli 2024 um 05:44 UTC · 5h 19m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 31. Juli 2024 um 05:44 UTCidentified

      The issue has been identified and we are currently working through the fix

    2. 31. Juli 2024 um 08:13 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    3. 31. Juli 2024 um 08:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. Juli 2024 um 09:17 UTCmonitoring

      We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    5. 31. Juli 2024 um 10:51 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 31. Juli 2024 um 11:03 UTCresolved

      This incident has been resolved.

    Login issues with Mailjet Application

    Beginn 30. Juli 2024 um 12:25 UTC · 13h 30m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 30. Juli 2024 um 12:25 UTCinvestigating

      We are currently investigating this issue.

    2. 30. Juli 2024 um 12:34 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. Juli 2024 um 16:29 UTCidentified

      We are continuing to work through the fix for this issue

    4. 30. Juli 2024 um 19:06 UTCidentified

      The mitigation of the DDoS attack to our application is still in progress.

    5. 30. Juli 2024 um 22:05 UTCmonitoring

      The service is back but we're continuing to monitor its state to ensure there's no further issues.

    6. 31. Juli 2024 um 01:55 UTCresolved

      The service is back to normal.

    Latency and login issues with Mailjet Application

    Beginn 31. Mai 2024 um 08:07 UTC · 1h 41m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet App
    1. 31. Mai 2024 um 08:07 UTCinvestigating

      We are currently investigating this issue.

    2. 31. Mai 2024 um 08:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 31. Mai 2024 um 08:50 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. Mai 2024 um 09:48 UTCresolved

      This incident has been resolved.

    Latency and login issues with Mailjet Application

    Beginn 27. Mai 2024 um 15:54 UTC · 2h 18m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Mailjet EmbeddedMailjet App
    1. 27. Mai 2024 um 15:54 UTCinvestigating

      We are currently investigating this issue.

    2. 27. Mai 2024 um 16:58 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27. Mai 2024 um 18:11 UTCresolved

      This incident has been resolved.

    Login Issues with Mailjet Application

    Beginn 27. Mai 2024 um 13:23 UTC · 50m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Mailjet EmbeddedMailjet App
    1. 27. Mai 2024 um 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27. Mai 2024 um 13:48 UTCinvestigating

      We are currently investigating this issue.

    3. 27. Mai 2024 um 13:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27. Mai 2024 um 14:13 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Beginn 11. Dezember 2023 um 15:23 UTC · 4h 5m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Outgoing SMTP
    1. 11. Dezember 2023 um 15:23 UTCinvestigating

      We are currently investigating this issue.

    2. 11. Dezember 2023 um 16:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 11. Dezember 2023 um 16:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 11. Dezember 2023 um 17:05 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 11. Dezember 2023 um 18:15 UTCmonitoring

      Different fixes are being implemented and we are monitoring the results.

    6. 11. Dezember 2023 um 18:31 UTCmonitoring

      Remediation is still in progress and outbound mail continues to be delayed.

    7. 11. Dezember 2023 um 19:28 UTCresolved

      This incident has been resolved.

    Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

    Beginn 9. Oktober 2023 um 10:12 UTC · 5h 43m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Statistics DisplayEvent API
    1. 9. Oktober 2023 um 10:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9. Oktober 2023 um 10:13 UTCinvestigating

      We are continuing to investigate this issue.

    3. 9. Oktober 2023 um 11:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 9. Oktober 2023 um 14:27 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 9. Oktober 2023 um 15:55 UTCresolved

      This incident has been resolved.

    Message Sending Delay

    Beginn 15. September 2023 um 03:00 UTC · 1h 39m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Outgoing SMTPSEND API
    1. 15. September 2023 um 03:00 UTCinvestigating

      Mailjet Engineering is investigating an email sending delay.

    2. 15. September 2023 um 04:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15. September 2023 um 04:40 UTCresolved

      This incident has been resolved.

    Degraded performance on campaign scheduling

    Beginn 28. Juni 2023 um 07:59 UTC · 1h 53m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Outgoing SMTP
    1. 28. Juni 2023 um 07:59 UTCinvestigating

      Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    2. 28. Juni 2023 um 08:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28. Juni 2023 um 08:47 UTCidentified

      Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    4. 28. Juni 2023 um 09:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 28. Juni 2023 um 09:52 UTCresolved

      This incident has been resolved.