Störungsverlauf von Mapbox

1. 20. Oktober 2026 um 18:43 UTCinvestigating

   Am 20. Oktober 2026, zwischen 14:45 und 15:47 UTC, verursachten vorübergehende regionale Kapazitätsbeschränkungen intermittierende Störungen der Navigationsdienste in der US-Ostregion. Dies führte zu kurzen, wiederkehrenden Perioden erhöhter Latenz und fehlenden Routenergebnissen während dieses Fensters. Unsere Dienstleistungen sind in den normalen Betrieb zurückgekehrt, und unser Ingenieurteam untersucht weiterhin.

2. 21. Oktober 2026 um 07:21 UTCinvestigating

   Dieses Problem ist gelöst.

3. 21. Oktober 2026 um 07:22 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 19. Oktober 2026 um 21:38 UTCresolved

   Zwischen 19:18 und 19:41 UTC gab es ein Problem mit der Directions API und der Map Matching API in der Region USA-Ost. Dies führte zu einer erhöhten Latenz und fehlenden Routendaten für einen erheblichen Teil des Regionalverkehrs. Das Problem wurde identifiziert und behoben, und alle Servicemetriken sind vollständig in den normalen Betrieb zurückgekehrt.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 29. Juni 2026 um 08:53 UTCinvestigating

   Starting at 2026-06-29 00:00 UTC, the Search Box API began returning elevated rates of 206 (Partial Content) and 404 (Not Found) responses.

2. 29. Juni 2026 um 09:03 UTCidentified

   A mitigation was deployed at 01:35 UTC, which has reduced the impact, and we are actively working to fully resolve the issue.

3. 29. Juni 2026 um 15:15 UTCresolved

   This incident has been resolved.

1. 10. Februar 2026 um 17:23 UTCidentified

   Since 04:40 UTC, a data provider outage has caused degraded performance for traffic-related services in the Europe. This impacts live speeds, routing, and ETA calculations. We are working closely with the data provider and will provide updates as the services stabilize.

2. 10. Februar 2026 um 19:56 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 11. Februar 2026 um 10:31 UTCresolved

   The incident is resolved as of 05:13 UTC. Affected services are now fully operational.

1. 6. Dezember 2025 um 00:46 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 8. Dezember 2025 um 23:08 UTCresolved

   This incident has been resolved.

1. 29. November 2025 um 03:09 UTCinvestigating

   Customers are experiencing high failure rates for live traffic tile requests. We are currently investigating the issue.

2. 29. November 2025 um 03:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 29. November 2025 um 03:54 UTCresolved

   This incident has been resolved.

1. 20. Oktober 2025 um 10:59 UTCidentified

   We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

2. 20. Oktober 2025 um 23:55 UTCmonitoring

   We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

3. 21. Oktober 2025 um 00:12 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 21. Oktober 2025 um 00:40 UTCresolved

   This incident has been resolved.

1. 14. Oktober 2025 um 09:48 UTCresolved

   From 2025/10/14 05:37 UTC to 2025/10/14 06:29 UTC, we experienced elevated levels of 206 Partial Content responses on the Search Box APIs due to a lack of POI results in the search.

1. 21. September 2025 um 22:42 UTCinvestigating

   We are currently investigating this issue.

2. 22. September 2025 um 01:53 UTCresolved

   This incident has been resolved.

1. 21. September 2025 um 22:41 UTCinvestigating

   We are currently investigating this issue.

2. 22. September 2025 um 01:52 UTCresolved

   This incident has been resolved.

1. 6. September 2025 um 22:37 UTCinvestigating

   We are currently investigating this issue.

2. 6. September 2025 um 22:55 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6. September 2025 um 23:17 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. September 2025 um 23:24 UTCresolved

   This incident has been resolved.

1. 14. Juli 2025 um 19:30 UTCinvestigating

   Mapbox navigation products are experiencing degraded ETAs and Traffic visualization. We are investigating the issue.

2. 15. Juli 2025 um 04:54 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. Juli 2025 um 06:01 UTCresolved

   This incident has been resolved.

1. 15. Juli 2025 um 16:24 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.

1. 3. Juni 2025 um 02:07 UTCresolved

   On June 2, 2025, between approximately 19:05 and 22:30 UTC, an issue occurred preventing live speed and incident data from being served to Traffic Maps v1 and some customers using the Matrix API. This impacted services reliant on real-time traffic updates. Customers using Traffic Maps v1, experienced delayed live traffic updates. ETAs from the Matrix API provided during the incident period were based on traffic data from around 20:00 UTC, and did not reflect changes in traffic conditions until service restoration. This issue is now resolved and all services are restored.

1. 13. Mai 2025 um 23:59 UTCinvestigating

   We are currently investigating this issue.

2. 14. Mai 2025 um 00:54 UTCidentified

   Bottleneck has been identified. We are increasing the capacity of the Search Box system

3. 14. Mai 2025 um 02:28 UTCmonitoring

   Latency Anomaly mitigation is in-place. Latency is back to normal.

4. 14. Mai 2025 um 05:51 UTCmonitoring

   Another correction/Hot fix was applied to reduce the load.

5. 14. Mai 2025 um 08:39 UTCresolved

   After last correction latency is back to normal. Incident report will be shared soon.

1. 13. März 2025 um 12:40 UTCinvestigating

   We are investigating increased error rates and latency on our vector tile endpoints.

2. 13. März 2025 um 12:43 UTCinvestigating

   We are continuing to investigate this issue.

3. 13. März 2025 um 16:21 UTCinvestigating

   We are continuing to investigate and remediate this issue

4. 13. März 2025 um 21:06 UTCmonitoring

   The issue has been successfully mitigated. Our team is actively monitoring the service to ensure optimal performance.

5. 13. März 2025 um 23:24 UTCmonitoring

   Service remains stable, we'll continue to monitor overnight.

6. 14. März 2025 um 12:33 UTCresolved

   This incident has been resolved.

1. 31. Januar 2025 um 16:44 UTCresolved

   In rare cases, the sporadic false road closures might potentially degrade the navigation experience causing unnecessary detours. The fix was delivered on Jan 30th.

1. 9. Januar 2025 um 18:37 UTCidentified

   We are investigating an issue with the mapbox.mapbox-traffic-v1 tileset. We have identified the root cause and are working on resolving.

2. 9. Januar 2025 um 23:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 10. Januar 2025 um 02:16 UTCresolved

   This incident has been resolved.

1. 10. Dezember 2024 um 17:37 UTCidentified

   We are experiencing delays in delivering typical Mapbox Traffic Data. We have implemented a fix and are working to resolve.

2. 10. Dezember 2024 um 17:37 UTCidentified

   We are continuing to work on a fix for this issue.

3. 17. Dezember 2024 um 22:08 UTCresolved

   This incident has been resolved.

1. 19. September 2024 um 15:56 UTCresolved

   Navigation services experienced an outage affecting our live traffic data. As a result, users might experience issues with navigation, including inaccuracies in ETA, routing recommendations, and the display of real-time traffic conditions such as congestion and incidents for approximately 1 hour. The issue has been resolved.