Störungsverlauf von Mavenlink undefined

1. 16. September 2026 um 14:06 UTCinvestigating

   Der Drittanbieterdienst (Salesforce), den wir für unsere Supportangebote (Live Help, Support Cases und Support Portal) verwenden, ist derzeit nicht verfügbar. Wir überwachen seinen status und werden aktualisieren, sobald sie melden, dass ihre systeme wieder online sind.

2. 16. September 2026 um 17:49 UTCmonitoring

   Die Salesforce-Dienste erholen sich, aber das Problem ist noch nicht vollständig gelöst. Kunden können weiterhin Probleme beim Zugriff auf das Support-Portal haben. Wir überwachen die Situation weiterhin und werden ein weiteres Update bereitstellen, sobald der Dienst vollständig wiederhergestellt ist.

3. 16. September 2026 um 19:25 UTCresolved

   Das Salesforce-Technologieteam hat die Benutzer nun darüber informiert, dass die Stabilität und Leistung der Plattform nun wieder auf dem erwarteten Niveau sind und der Vorfall behoben wurde.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 31. August 2026 um 15:22 UTCinvestigating

   Unsere Datenverarbeitungsinfrastruktur läuft hinterher, was dazu führt, dass Insights Datenexporte nicht verarbeitet werden.

2. 31. August 2026 um 15:51 UTCidentified

   Wir haben die zugrunde liegende Ursache des Problems gefunden und arbeiten jetzt an einer Lösung.

3. 31. August 2026 um 16:17 UTCmonitoring

   Wir haben einen Fix implementiert und überwachen nun die Ergebnisse. Die Dinge sollten wieder normal werden, aber wir werden weiterhin genau beobachten.

4. 31. August 2026 um 16:53 UTCresolved

   Dieser Vorfall wurde behoben. Insights Data Exports werden jetzt wie gewohnt verarbeitet. Vielen Dank für Ihre Geduld.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. August 2026 um 14:33 UTCmonitoring

   Es gibt derzeit eine Verzögerung bei der Generierung von abonnierten Ereignissen. Wir haben das Problem identifiziert und ein Fix wurde implementiert. Frühere Veranstaltungen sind noch zugänglich. Es wird kein Datenverlust erwartet. Neue Ereignisse entstehen weiterhin, aber mit Verzögerung.

2. 18. August 2026 um 16:33 UTCresolved

   Dieser Vorfall wurde behoben. Neue Ereignisse werden nun normal in der API für Abonnementierte Ereignisse generiert, einschließlich Ereignisse während des Vorfallzeitraums. Wir entschuldigen uns für alle Unannehmlichkeiten, die dieses Problem verursacht haben könnte.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 27. Juli 2026 um 00:04 UTCinvestigating

   Wir untersuchen ein Problem mit Standard-Insights-Datenlasten. Einige Konten erhalten ihre Daten entweder nicht oder erhalten sie nach einem verspäteten Zeitplan. Um zu erfahren, wie Sie den Status Ihrer Uploads anzeigen können, lesen Sie bitte unseren Artikel Insights Overview Knowledge Base.

2. 27. Juli 2026 um 00:11 UTCmonitoring

   Wir haben einen Fix implementiert und überwachen nun die Ergebnisse. Die Dinge sollten wieder normal werden, aber wir werden weiterhin genau beobachten.

3. 27. Juli 2026 um 00:32 UTCresolved

   Dieser Vorfall wurde behoben. Alle Bereiche von Kantata OX sind wieder normal. Vielen Dank für Ihre Geduld!

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. Juni 2026 um 20:12 UTCinvestigating

   We are investigating reports that the tasks reordering in templates is not working correctly.

2. 18. Juni 2026 um 20:31 UTCidentified

   The likely cause of the issue has been identified and a potential fix is in the works.

3. 18. Juni 2026 um 21:54 UTCidentified

   We are continuing to work on a fix for this issue.

4. 18. Juni 2026 um 22:54 UTCidentified

   We have identified the issue and are deploying a fix.

5. 18. Juni 2026 um 23:20 UTCresolved

   We have a deployed a fix and task reordering in templates is functioning correctly again.

1. 15. Juni 2026 um 13:10 UTCinvestigating

   We are currently investigating this issue.

2. 15. Juni 2026 um 13:45 UTCinvestigating

   We continue to investigate the issue and believe we have discovered the root cause. Thank you for your patience as we work to implement and deploy a fix.

3. 15. Juni 2026 um 14:11 UTCinvestigating

   We are continuing to investigate this issue.

4. 15. Juni 2026 um 14:14 UTCidentified

   The root cause of the issue has been verified and we are now actively reverting the file changes for deployment.

5. 15. Juni 2026 um 14:34 UTCidentified

   We are continuing to work on a fix for this issue.

6. 15. Juni 2026 um 14:43 UTCmonitoring

   A partial fix has been deployed that re-enables the export functionality. There continues to be a known styling issue related to the form. This will also be fixed soon.

7. 15. Juni 2026 um 14:55 UTCresolved

   The project time and expense export functionality is now available again.

1. 12. Juni 2026 um 16:55 UTCinvestigating

   We are investigating an issue where projects in the Resource Center Projects tab are missing dropdown arrow.

2. 12. Juni 2026 um 17:09 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 12. Juni 2026 um 17:52 UTCresolved

   This incident has been resolved.

1. 2. Juni 2026 um 18:40 UTCinvestigating

   We are currently investigating this issue.

2. 2. Juni 2026 um 19:09 UTCinvestigating

   We are continuing to investigate this issue.

3. 2. Juni 2026 um 19:31 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2. Juni 2026 um 20:01 UTCmonitoring

   A fix has been deployed and we are monitoring the results.

5. 2. Juni 2026 um 20:21 UTCresolved

   This incident has been resolved.

1. 13. Mai 2026 um 20:29 UTCinvestigating

   Some users have reported that tasks are not moving to their intended position when reordering in the task tracker. We are currently investigating the issue.

2. 13. Mai 2026 um 20:32 UTCidentified

   The issue has been identified and a fix is being rolled out.

3. 13. Mai 2026 um 20:34 UTCmonitoring

   The fix has been implemented and we are monitoring the results.

4. 13. Mai 2026 um 20:34 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 13. Mai 2026 um 20:38 UTCresolved

   This incident has been resolved.

1. 30. April 2026 um 23:01 UTCinvestigating

   We are investigating an issue with standard Insights. A small subset of accounts are unable to view their dashboards. We have contacted our BI Partner and they are working on a fix. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 1. Mai 2026 um 00:08 UTCinvestigating

   Our BI partner is continuing to work on a fix. We're unable to provide an ETA at this time, but we will update with more information as we receive it.

3. 1. Mai 2026 um 02:17 UTCresolved

   The issue is resolved, and a data load has finished successfully for all accounts. We thank you for your patience an apologize for any inconvenience.

1. 21. April 2026 um 12:17 UTCinvestigating

   We are investigating an issue with standard Insights data loads. Some accounts are either not receiving their data or receiving it on a delayed schedule. To learn how to view the status of your uploads, please see our Insights Overview Knowledge Base article.

2. 21. April 2026 um 12:38 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 21. April 2026 um 13:13 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 21. April 2026 um 13:14 UTCmonitoring

   We are continuing to monitor for any further issues.

5. 21. April 2026 um 13:24 UTCresolved

   This incident has been resolved. All areas of Kantata OX are back to normal. Thank you for your patience!

1. 6. April 2026 um 15:21 UTCinvestigating

   We are currently noticing data sync issues on MBridge.

2. 6. April 2026 um 15:35 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6. April 2026 um 15:42 UTCmonitoring

   A fix has been implemented and we are monitoring the results. You may experience some delays as we work through the backlog of jobs.

4. 6. April 2026 um 16:19 UTCresolved

   This incident has been resolved.

1. 1. April 2026 um 23:09 UTCidentified

   Audit Logs data has not been updated since March 30, 4:30pm Pacific. All reports are functional but will not reflect recent updates. The problem has been identified and the fix is running. No data has been lost, and we expect the system to take time to catch up. We will monitor progress and update status when we have an estimate of the time to complete.

2. 1. April 2026 um 23:31 UTCmonitoring

   We estimate that it will take between 6-7 hours for the system to have all data up to date. Progress will continue to be monitored, and we will update status regularly.

3. 2. April 2026 um 02:32 UTCmonitoring

   Processing the data backlog took less time than expected. All data in audit logs should be nearly up to date, and will be completely up to date soon.

4. 2. April 2026 um 02:39 UTCresolved

   All data in audit logs is now up to date.

1. 26. März 2026 um 17:29 UTCinvestigating

   We are currently aware of an issue that is preventing Pulse surveys from loading and are actively working on a solution.

2. 26. März 2026 um 17:42 UTCidentified

   We’ve found the underlying cause of the problem and are now working on a fix. We should have everything back to normal soon!

3. 26. März 2026 um 17:48 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

4. 26. März 2026 um 18:45 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 14. Januar 2026 um 15:41 UTCinvestigating

   We’re noticing a higher number of errors than usual in Kantata OX. We’re working to resolve this as quickly as possible. Thanks for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

2. 14. Januar 2026 um 16:17 UTCinvestigating

   We’re continuing to investigate the issue and working to resolve this as quickly as possible. Thank you for your patience! Users experiencing this issue can refresh the page and continue to work as usual.

3. 14. Januar 2026 um 16:24 UTCinvestigating

   We are continuing to investigate this issue.

4. 14. Januar 2026 um 16:29 UTCidentified

   The issue has been identified and a fix is being implemented. Thank you for your patience while we work to resolve this issue.

5. 14. Januar 2026 um 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

6. 14. Januar 2026 um 16:57 UTCinvestigating

   We are continuing to observe elevated error rates. We're continuing to work to resolve this as quickly as possible. Thank you for your patience!

7. 14. Januar 2026 um 17:53 UTCmonitoring

   We have identified the issue and deployed a fix. Error rates are now decreasing and we will continue to monitor performance and errors until returning to normal operation. Thank you for your patience as we work to fully resolve this.

8. 14. Januar 2026 um 18:25 UTCresolved

   This incident has been resolved. Users and integrations that encountered 502 or 504 errors are safe to retry operations. Some M-Bridge and Connect integrations may have automatically disabled due to elevated error rates and may need to be manually re-enabled.

1. 16. Dezember 2025 um 17:42 UTCinvestigating

   We are currently noticing slowness across Kantata OX. We appreciate your patience as we investigate this issue.

2. 16. Dezember 2025 um 18:00 UTCinvestigating

   Site load times have returned to normal.

3. 16. Dezember 2025 um 18:20 UTCidentified

   We have identified the issue and we are working on a fix for it.

4. 16. Dezember 2025 um 18:40 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16. Dezember 2025 um 19:34 UTCresolved

   This incident has been resolved.

1. 21. November 2025 um 00:44 UTCinvestigating

   We’re noticing a higher number of errors than usual with our Project Agent and Status Report Agent. We’re working to resolve this as quickly as possible. Thanks for your patience!

2. 21. November 2025 um 17:30 UTCidentified

   We’ve found the underlying cause of the problem to be an issue with one of our AI sub-processors and are now working on a fix.

3. 24. November 2025 um 17:31 UTCidentified

   We are continuing to work on a fix for the issue with one of our AI sub-processors. Thank you for your patience.

4. 26. November 2025 um 00:40 UTCmonitoring

   We’ve implemented a fix and are now monitoring the results. Things should be returning to normal, but we’ll continue to keep a close watch.

5. 26. November 2025 um 02:44 UTCresolved

   This incident has been resolved. Thank you for your patience!

1. 29. Oktober 2025 um 18:28 UTCidentified

   Our Business Intelligence Partner is currently offline, they are undergoing emergency maintenance. We are continuing to monitor the situation.

2. 29. Oktober 2025 um 18:35 UTCidentified

   Our Business Intelligence Partner has identified the issue and they are working on a fix.

3. 29. Oktober 2025 um 19:04 UTCidentified

   Our Business Intelligence Partner is working on a fix for this issue. We are continuing to monitor the situation.

4. 29. Oktober 2025 um 19:13 UTCidentified

   The issue has been resolved, and Insights reports are now accessible. Data refreshes will be resumed when we have confirmed those systems are accessible.

5. 29. Oktober 2025 um 19:29 UTCmonitoring

   Our BI partner has confirmed that all systems are operational. Data refreshes are resumed, and we expect all data to be up to date within an hour.

6. 29. Oktober 2025 um 20:05 UTCresolved

   Data refreshes have completed for all accounts, and Insights reports will reflect up to date data. Thank you for your patience regarding this issue.

1. 20. Oktober 2025 um 16:04 UTCinvestigating

   We’re noticing issues that are preventing access to Smart Upload Manager right now. We’re looking into it and will keep you updated. Thanks for your understanding.

2. 20. Oktober 2025 um 16:20 UTCidentified

   Our third party provider is experiencing a service disruption that is affecting Smart Upload Manager. We are working with our provider to resolve the issue.

3. 20. Oktober 2025 um 18:02 UTCmonitoring

   The application is now accessible but some features and functions may still present intermittent issues. We will continue to monitor until performance is fully restored.

4. 20. Oktober 2025 um 19:13 UTCresolved

   The incident is now resolved. Thank you for your patience.

1. 29. September 2025 um 22:45 UTCinvestigating

   We are investigating an issue with delayed Insights data loads. All accounts appear to be affected at this time. We will provide more information as we have it.

2. 29. September 2025 um 22:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29. September 2025 um 22:52 UTCmonitoring

   The issue has been identified. Users can expect their Insights data loads to be refreshed within the next 20-30 minutes.

4. 29. September 2025 um 23:02 UTCresolved

   This incident has been resolved.