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    Störungsverlauf von Myparcel

    53 Myparcel incidents · Juni 2022 — official updates, affected components, duration and resolution details.

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    Nicht möglich, PostNL digitale Briefmarken herunterzuladen

    Beginn 27. Oktober 2026 um 16:25 UTC · 1h 6m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    PostNL | Create digital stamp / mailbox
    1. 27. Oktober 2026 um 16:25 UTCidentified

      Das Problem ist auf PostNL-Seite, wir kontaktieren PostNL, um sie es beheben zu lassen.

    2. 27. Oktober 2026 um 17:31 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Offline-Plattform als vorbeugende Maßnahme aufgrund von Schwachstellen in einer externen Komponente

    Beginn 21. Oktober 2026 um 10:53 UTC · 8h 23m

    Pending
    Betroffene Komponenten
    DHL For YouMyAnalyticsPostNL | Create normal shipmentMyParcel webshop ordersCheapCargoDelivery optionsPostNL | Collection ServiceShipmentsWixDPDAmazonbpostBol.WooCommerceEtsyEcwidDHL Parcel ConnectPostNL | Shipment status updateExactPostNL | Pickup locationsPostNL | Delivery optionsEmail functionalityPoste ItalianePostNL | Create digital stamp / mailboxWebhooksUPSPayment functionalityInPostBol VVBDHL EuroplusTrunkrsBRTEasy Return Service Europe PostNLGLSEmail services
    1. 21. Oktober 2026 um 10:53 UTCidentified

      Wir warten darauf, dass ein Patch verfügbar wird. Um 16:00 Uhr wird dann mit der Validierung und Implementierung begonnen.

    2. 21. Oktober 2026 um 13:52 UTCidentified

      Patch ist verfügbar und wird validiert und implementiert.

    3. 21. Oktober 2026 um 16:03 UTCmonitoring

      Der Patch wird validiert und implementiert, die Plattform ist wieder in Betrieb.

    4. 21. Oktober 2026 um 16:05 UTCmonitoring

      Wir werden weiterhin auf weitere Probleme achten.

    5. 21. Oktober 2026 um 19:16 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Nicht möglich, PostNL digitale Briefmarken herunterzuladen

    Beginn 18. August 2026 um 11:31 UTC · 1h 34m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    PostNL | Create digital stamp / mailbox
    1. 18. August 2026 um 11:31 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 18. August 2026 um 13:05 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Not possible to download labels of DPD shipments

    Beginn 6. Juli 2026 um 07:56 UTC · 34m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    DPD
    1. 6. Juli 2026 um 07:56 UTCinvestigating

      We are currently investigating this issue.

    2. 6. Juli 2026 um 08:30 UTCresolved

      This incident has been resolved.

    PostNL disruption: international shipments with partner barcode

    Beginn 1. Juli 2026 um 14:17 UTC · 23h 0m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    PostNL | Create normal shipment
    1. 1. Juli 2026 um 14:17 UTCinvestigating

      There is currently a disruption at PostNL affecting some international shipments that use a partner carrier. As a result, in some cases only the partner barcode is shown on the shipping label. This issue currently applies at least to shipments to Malta and concerns barcodes starting with CM. We are in contact with PostNL and are working to resolve this as soon as possible. Unfortunately, there is currently no indication of when the issue will be resolved.

    2. 2. Juli 2026 um 07:54 UTCinvestigating

      PostNL is still working on it.

    3. 2. Juli 2026 um 11:07 UTCidentified

      PostNL identified the issue and is working on resolving it.

    4. 2. Juli 2026 um 12:49 UTCidentified

      PostNL is still working on it.

    5. 2. Juli 2026 um 13:17 UTCresolved

      PostNL informed us the issue is solved.

    Scheduling the one-off and recurring collection of individual parcels via PostNL's Collection Service is currently not working

    Beginn 9. Juni 2026 um 09:23 UTC · 21h 54m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    PostNL | Collection Service
    1. 9. Juni 2026 um 09:23 UTCidentified

      PostNL is currently working hard on a solution

    2. 9. Juni 2026 um 12:36 UTCidentified

      PostNL is still working hard on a solution

    3. 9. Juni 2026 um 15:29 UTCidentified

      PostNL is still working hard on a solution, the root cause is not determined yet.

    4. 10. Juni 2026 um 07:17 UTCresolved

      PostNL has resolved the problem, which is confirmed by us.

    Performance degradation

    Beginn 1. Juni 2026 um 08:00 UTC · 2h 16m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Delivery optionsBackofficeShipmentsWebhooks
    1. 1. Juni 2026 um 08:00 UTCinvestigating

      We are experiencing performance degradation and are investigating it.

    2. 1. Juni 2026 um 08:58 UTCinvestigating

      We are still investigating the performance degradation.

    3. 1. Juni 2026 um 10:17 UTCresolved

      The issue is solved; the performance is back to normal.

    The MyParcel API and components using it (like the Backoffice) are slow

    Beginn 30. März 2026 um 13:39 UTC · 2h 34m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Delivery optionsBackofficeShipmentsWebhooksEasy Return Service Europe PostNLEmail services
    1. 30. März 2026 um 13:39 UTCinvestigating

      We are currently investigating this issue.

    2. 30. März 2026 um 14:21 UTCinvestigating

      We are still investigating the issue.

    3. 30. März 2026 um 15:21 UTCidentified

      We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.

    4. 30. März 2026 um 15:25 UTCidentified

      The MyParcel API and components using it (like the Backoffice) are slow, instead of down.

    5. 30. März 2026 um 16:13 UTCresolved

      This incident has been resolved.

    MyParcel Login Issue

    Beginn 10. März 2026 um 14:10 UTC · 5m

    Pending
    Betroffene Komponenten
    MyParcel NLSendMyParcel
    1. 10. März 2026 um 14:10 UTCinvestigating

      At the moment it is not possible to log in to the MyParcel website. Our technical teams are currently investigating the cause of the problem. We will keep you updated as soon as more information becomes available or when the issue has been resolved.

    2. 10. März 2026 um 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. März 2026 um 14:14 UTCresolved

      This incident has been resolved.

    Mailbox international

    Beginn 13. Februar 2026 um 10:07 UTC · 2h 7m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    PostNL | Create digital stamp / mailbox
    1. 13. Februar 2026 um 10:07 UTCidentified

      You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

    2. 13. Februar 2026 um 11:23 UTCidentified

      The issue turned out to be on MyParcel's side. We are working on a solution.

    3. 13. Februar 2026 um 12:14 UTCresolved

      This incident has been resolved.

    Shipping labels for insured PostNL small parcel shipments to Spain and Portugal cannot currently be scanned at drop-off points

    Beginn 3. Februar 2026 um 15:13 UTC · 6d 17h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    PostNL | Create normal shipment
    1. 3. Februar 2026 um 15:13 UTCinvestigating

      PostNL is investigating the issue.

    2. 3. Februar 2026 um 16:32 UTCidentified

      PostNL identified the issue and will work on a solution. It only applies to Spain and Portugal.

    3. 4. Februar 2026 um 13:11 UTCidentified

      PostNL is expecting to have the issue fixed by the end of today.

    4. 5. Februar 2026 um 14:55 UTCidentified

      PostNL is expecting to have the issue fixed Monday 9th of February.

    5. 10. Februar 2026 um 08:36 UTCresolved

      This incident has been resolved.

    Bol. API outage

    Beginn 12. Januar 2026 um 08:38 UTC · 1h 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Bol.
    1. 12. Januar 2026 um 08:38 UTCinvestigating

      This impacts Bol. order import. We are checking it with Bol.

    2. 12. Januar 2026 um 09:59 UTCresolved

      This incident has been resolved.

    Not possible to create Bpost shipments to France, since their partner La Poste is suffering from a cyber attack

    Beginn 22. Dezember 2025 um 14:11 UTC · 25m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    bpost
    1. 22. Dezember 2025 um 14:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. Dezember 2025 um 14:36 UTCresolved

      This incident has been resolved.

    DPD, Digital stamp and pallets - problems creating a shipping label

    Beginn 18. November 2025 um 14:22 UTC · 4h 31m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ShipmentsDPDPostNL | Create digital stamp / mailbox
    1. 18. November 2025 um 14:22 UTCidentified

      Users can experience problems while creating a DPD shipping label, PostNL digital stamp and pallets. This is caused by a Cloudfare issue. More information about this outage here: https://www.cloudflarestatus.com. We continue monitoring this issue and keep you updated here.

    2. 18. November 2025 um 18:53 UTCresolved

      This incident has been resolved.

    Not possible to download labels of DPD shipments

    Beginn 11. November 2025 um 13:00 UTC · 21m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    DPD
    1. 11. November 2025 um 13:00 UTCinvestigating

      We are currently investigating this issue.

    2. 11. November 2025 um 13:01 UTCinvestigating

      DPD confirmed their service is having issues, they are investigating it.

    3. 11. November 2025 um 13:21 UTCresolved

      This incident has been resolved.

    Not possible to create DHL For You shipments

    Beginn 17. Oktober 2025 um 14:19 UTC · 5m

    OutageKritischer Vorfall
    Betroffene Komponenten
    DHL For You
    1. 17. Oktober 2025 um 14:19 UTCinvestigating

      We are currently investigating this issue.

    2. 17. Oktober 2025 um 14:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. Oktober 2025 um 14:24 UTCresolved

      This incident has been resolved.

    Temporary outage: European return label via PostNL not available

    Beginn 5. September 2025 um 13:29 UTC · 2h 19m

    Pending
    Betroffene Komponenten
    ShipmentsMyParcel NLEasy Return Service Europe PostNL
    1. 5. September 2025 um 13:29 UTCidentified

      Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

    2. 5. September 2025 um 15:48 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Beginn 17. Juli 2025 um 09:02 UTC · 5h 10m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    PostNL | Create digital stamp / mailbox
    1. 17. Juli 2025 um 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 17. Juli 2025 um 14:12 UTCresolved

      This incident has been resolved.

    PostNL mailbox parcel label is empty

    Beginn 16. Juli 2025 um 09:02 UTC · 2h 41m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    PostNL | Create digital stamp / mailbox
    1. 16. Juli 2025 um 09:02 UTCinvestigating

      We are currently investigating this issue.

    2. 16. Juli 2025 um 10:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16. Juli 2025 um 11:42 UTCresolved

      This incident has been resolved.

    Fetching of dates and times for delivery options for PostNL is currently not working

    Beginn 23. Mai 2025 um 07:28 UTC · 15h 50m

    OutageKritischer Vorfall
    Betroffene Komponenten
    PostNL | Delivery options
    1. 23. Mai 2025 um 07:28 UTCinvestigating

      We are currently investigating this issue.

    2. 23. Mai 2025 um 10:54 UTCinvestigating

      PostNL is investigating the issue.

    3. 23. Mai 2025 um 14:37 UTCidentified

      PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

    4. 23. Mai 2025 um 23:17 UTCidentified

      We managed to fix the issue ourselves, delivery options are working as expected now.

    5. 23. Mai 2025 um 23:18 UTCresolved

      We managed to fix the issue ourselves, delivery options are working as expected now.