28 Nordlayer incidents · Oktober 2021 — official updates, affected components, duration and resolution details.
We have noticed an elevated number of sign-in errors, specifically related to the MFA flow.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our team has identified an outage affecting the authentication flow, Control Panel and Service Management Portal's functionality.
The incident has been identified to be related with an AWS outage.
All affected resources are now online.
No further functionality errors have been observed.
We are seeing failing requests for attempts to reach our website, Control Panel, Partner Portal (SMP) and when trying to log into either Control Panel, SMP or NordLayer Application/Browser Extension.
All issues have been identified to be related to the global Cloudflare outage
Cloudflare has announced that all services should now be recovering.
This incident has been resolved.
We have noticed an increase in failed login attempts for NordLayer service and reports in not being able to see private gateways once logged in.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved
We are seeing elevated levels of connectivity issues with shared and private gateways. Our sys-admins are already investigating the issue.
Our sys-admins team is aware of the issue and is currently working on a fix.
Issue has been resolved and we are monitoring the results.
No further connectivity issues have been detected - service has been restored.
We have noticed an increase in failed login attempts both for NordLayer applications and our Browser Extension.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved
We are seeing elevated levels of connectivity issues with dedicated VPN servers in New York, USA. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in Montréal, Canada. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
A few isolated cases of the Connections Activity feature being unavailable on a handful of dedicated servers.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently seeing elevated levels of connectivity issues concerning both shared and dedicated servers. Our system administrators are already looking into it.
Only a few isolated cases remain regarding connectivity issues which are being dealt with separately.
We are seeing Activity functionality degradation in the Control Panel. Our engineers are already investigating the issue.
We have identified the issue and are currently working on a fix.
A fix has been implemented and we are monitoring the results.
No further issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Africa. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated and shared VPN servers in Sydney, Australia. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in South Korea. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in Lithuania. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
We are continuing to work on a fix for this issue.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in Ireland. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in Brazil. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.
We are seeing elevated levels of connectivity issues with dedicated VPN servers in India. Our sys-admins are already investigating the issue.
Our service provider is aware of the issue and is currently working on a fix.
A fix has been implemented by the service provider and we are monitoring the results.
No further connectivity issues have been detected - the problem is now resolved.