55 Overdrive incidents · Oktober 2023 — official updates, affected components, duration and resolution details.
Benutzer sind nicht in der Lage, einen Kredit zu leihen oder zu halten.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Es gab einen kurzen Libby-Ausfall von 9:06 bis 9:19 Uhr EDT, der mehrere Ausfälle in der gesamten App verursachte, einschließlich Anmeldung, Kreditaufnahme, Platzierung von Haltestellen, Eröffnungstiteln und Shelf-Synchronisierung. Dieser Ausfall wurde behoben, und wir überwachen weiterhin die Leistung.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen derzeit ein Problem, bei dem Benutzer nicht auf die Method Learning Extras zugreifen können, die über die Libby- und Sora-Apps verfügbar sind.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen ein Problem, bei dem Benutzer auf Fehler stoßen, wenn sie versuchen, Hörbücher in OverDrive abzuspielen.
Das Problem wurde identifiziert und ein Fix wird implementiert.
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating issues with playing and downloading audiobooks from Libby and Sora from certain countries in Europe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Services have been restored, but we will continue to monitor for further issues.
This incident has been resolved.
We are currently investigating issues with accessing our Extras products from Libby and Sora from certain countries in Europe.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been identified, and services are back to normal operation. We continue to monitor for further issues.
This incident has been resolved.
We are currently investigating an issue where users are unable to open books in Libby and Sora.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have identified an issue with DOGONews where users are unable to access the service. We are working with the provider on a resolution.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We have identified an issue with Libby "tags" resulting in some functionality being impaired for users and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Users may experience issues with borrowing, downloading, and opening books in Sora.
This issue has been resolved and we will continue to monitor.
We are continuing to monitor for any further issues.
This incident has been resolved.
Users may encounter an error when attempting to play an audiobook.
This incident has been resolved.
Kovels Antiques is temporarily unavailable through Libby Extras while we are diagnosing an issue with the supplier.
The issue has been identified and a fix is being coordinated with the supplier.
We are monitoring the situation with the supplier.
The issue with Kovels persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available and can reach out to their OverDrive Account Manager with any questions.
We've identified some performance issues in some OverDrive products and services following our monthly scheduled maintenance window and are working on a resolution.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
For approximately 30 minutes, starting around 1:30pm ET, users may have experienced issues browsing for and borrowing books in Libby and Sora. We have identified and corrected the issue and are monitoring.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are currently investigating this issue.
We have received an update from our partners at IndieFlix that they have identified the cause of the current outage and are working to provide us with additional information regarding the scope of the incident and path to resolution
The IndieFlix outage persists with no timeline for resolution. Impacted libraries will be updated via email as new information becomes available, and can reach out to their OverDrive Account Manager with any questions.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.