Störungsverlauf von Payrange

1. 23. Juli 2026 um 15:04 UTCinvestigating

   Wir untersuchen das Problem derzeit.

2. 23. Juli 2026 um 15:34 UTCinvestigating

   Wir untersuchen das Problem weiter.

3. 23. Juli 2026 um 17:35 UTCinvestigating

   Unsere App ist weiterhin down. Wir arbeiten an dem Problem und haben noch keine geschätzte Erholungszeit. Die Manage-Webkonsole funktioniert.

4. 23. Juli 2026 um 18:51 UTCinvestigating

   Wir werden dieses Problem weiter untersuchen.

5. 23. Juli 2026 um 18:59 UTCmonitoring

   Es wurde ein Fix umgesetzt, und wir beobachten die Situation.

6. 24. Juli 2026 um 03:25 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 26. Januar 2025 um 19:10 UTCinvestigating

   We are currently investigating the issue.

2. 26. Januar 2025 um 19:41 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 26. Januar 2025 um 19:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 26. Januar 2025 um 20:00 UTCresolved

   This incident has been resolved.

1. 8. April 2024 um 19:56 UTCinvestigating

   We are currently investigating this issue.

2. 8. April 2024 um 20:25 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8. April 2024 um 20:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8. April 2024 um 20:48 UTCresolved

   This incident has been resolved.

1. 7. April 2024 um 20:02 UTCinvestigating

   We are currently investigating an outage.

2. 7. April 2024 um 20:35 UTCinvestigating

   We are continuing to investigate the issue.

3. 7. April 2024 um 21:07 UTCinvestigating

   We are working diligently to identify the issue.

4. 7. April 2024 um 21:19 UTCinvestigating

   We have implemented a fix and are monitoring.

5. 7. April 2024 um 21:35 UTCresolved

   This incident has been resolved.

1. 10. Februar 2023 um 04:12 UTCinvestigating

   We are currently investigating an issue which is affecting our Android App (all versions). It is unable to reach our servers. IOS App is not affected.

2. 10. Februar 2023 um 05:00 UTCinvestigating

   We are continuing to investigate this issue.

3. 10. Februar 2023 um 05:28 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 10. Februar 2023 um 06:20 UTCmonitoring

   Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

5. 10. Februar 2023 um 06:25 UTCresolved

   This incident has been resolved. Hot Fix: Android App 6.7.9 has been released and fixes the "Server is unreachable" error. All Android users will need to update. Old Apps will no longer work. This issue does not affect Apple iOS devices.

1. 3. Mai 2022 um 02:11 UTCinvestigating

   We are currently investigating this issue.

2. 3. Mai 2022 um 02:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3. Mai 2022 um 02:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3. Mai 2022 um 02:42 UTCresolved

   This incident has been resolved.

1. 12. April 2022 um 02:29 UTCinvestigating

   We are currently investigating this issue.

2. 12. April 2022 um 02:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 12. April 2022 um 03:02 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 12. April 2022 um 03:13 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 12. April 2022 um 03:25 UTCresolved

   This incident has been resolved.

1. 15. Dezember 2021 um 15:59 UTCinvestigating

   We are currently investigating this issue.

2. 15. Dezember 2021 um 16:22 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15. Dezember 2021 um 16:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 15. Dezember 2021 um 16:31 UTCresolved

   This incident has been resolved.

1. 29. August 2021 um 20:03 UTCinvestigating

   We are currently investigating this issue.

2. 29. August 2021 um 20:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29. August 2021 um 20:29 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 29. August 2021 um 20:47 UTCresolved

   This incident has been resolved.

1. 19. April 2021 um 13:18 UTCinvestigating

   We are currently investigating this issue.

2. 19. April 2021 um 13:34 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 19. April 2021 um 13:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 19. April 2021 um 13:56 UTCresolved

   This incident has been resolved.

1. 3. März 2021 um 21:25 UTCinvestigating

   We are currently investigating this issue.

2. 3. März 2021 um 21:31 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 3. März 2021 um 21:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 3. März 2021 um 22:14 UTCresolved

   This incident has been resolved.

1. 1. März 2021 um 23:46 UTCinvestigating

   We are currently investigating this issue.

2. 2. März 2021 um 00:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 2. März 2021 um 00:38 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 2. März 2021 um 02:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 2. März 2021 um 02:52 UTCresolved

   This incident has been resolved.

1. 1. März 2021 um 02:25 UTCinvestigating

   We are currently investigating the issue.

2. 1. März 2021 um 02:50 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 1. März 2021 um 03:28 UTCidentified

   We are continuing to work on a fix for this issue.

4. 1. März 2021 um 03:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 1. März 2021 um 04:00 UTCresolved

   This incident has been resolved.

1. 16. November 2020 um 18:29 UTCidentified

   The issue has been identified and a fix is being implemented.

2. 16. November 2020 um 19:24 UTCidentified

   We are continuing to work on a fix for this issue.

3. 16. November 2020 um 20:42 UTCinvestigating

   We are currently investigating this issue.

4. 16. November 2020 um 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 16. November 2020 um 21:17 UTCresolved

   This incident has been resolved.

1. 9. Juni 2020 um 22:15 UTCinvestigating

   We are currently investigating an issue which is causing an outage.

2. 9. Juni 2020 um 22:37 UTCidentified

   The issue has been identified. Our cloud service provider is having an outage which is affecting our Apps.

3. 9. Juni 2020 um 23:40 UTCidentified

   We are still waiting on IBM Cloud to restore their service.

4. 10. Juni 2020 um 00:23 UTCmonitoring

   Service has been restored and we are monitoring.

5. 10. Juni 2020 um 01:29 UTCresolved

   All services are now back to normal.

1. 19. November 2019 um 04:30 UTCinvestigating

   We are currently investigating this issue.

2. 19. November 2019 um 04:48 UTCinvestigating

   We are continuing to investigate this issue.

3. 19. November 2019 um 05:07 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 19. November 2019 um 05:16 UTCmonitoring

   A fix has been implemented and all services are running again. We are continuing to monitor.

5. 19. November 2019 um 05:38 UTCresolved

   This incident has been resolved.

1. 17. November 2019 um 19:41 UTCinvestigating

   We are currently investigating an outage caused by an update.

2. 17. November 2019 um 20:21 UTCinvestigating

   We are continuing to investigate the issue.

3. 17. November 2019 um 21:05 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17. November 2019 um 21:07 UTCmonitoring

   All services are reporting normal now. We will continue to monitor.

5. 17. November 2019 um 21:43 UTCresolved

   This incident has been resolved.

1. 17. November 2019 um 01:29 UTCinvestigating

   We are currently investigating an issue that is causing slow response from servers, which may cause Apps to display unknown errors.

2. 17. November 2019 um 01:42 UTCinvestigating

   We are continuing to investigate this issue.

3. 17. November 2019 um 01:58 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 17. November 2019 um 03:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 17. November 2019 um 03:03 UTCmonitoring

   All services have returned to normal. We will continue monitoring.

6. 17. November 2019 um 03:51 UTCresolved

   This incident has been resolved.

1. 25. Juli 2019 um 00:51 UTCinvestigating

   We're experiencing elevated response times in our network. Our engineers are investigating. The issue may prevent login as well as completing transactions.

2. 25. Juli 2019 um 01:28 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25. Juli 2019 um 01:51 UTCmonitoring

   A fix has been implemented and we are monitoring. All services are back to normal.

4. 25. Juli 2019 um 02:05 UTCresolved

   The incident has been resolved.

1. 28. Januar 2019 um 22:03 UTCinvestigating

   We are currently investigating login issues to the Manage web console.

2. 28. Januar 2019 um 22:13 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 28. Januar 2019 um 22:20 UTCmonitoring

   A fix has been implemented and we are monitoring the results. Login to Manage console is currently working normally.

4. 28. Januar 2019 um 22:29 UTCresolved

   The incident has been resolved. Login is working normally.