Störungsverlauf von Payu Africa

1. 8. September 2026 um 12:12 UTCidentified

   Die Sandbox / Staging-Umgebung ist derzeit nicht verfügbar. Ingenieure untersuchen, um so schnell wie möglich zu lösen. Bitte beachten Sie, dass dies keine Auswirkungen auf die täglichen Transaktionen hat, sondern nur die Integration testet.

2. 8. September 2026 um 14:18 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 15. Juli 2026 um 08:13 UTCinvestigating

   Hohe Ausfallraten beobachten Mastercard-Transaktionen über 3DS. Wir beobachten die Situation und werden Feedback geben.

2. 15. Juli 2026 um 14:10 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 15. Juli 2026 um 06:55 UTCidentified

   [PayU Südafrika] Discovery Miles Transaktionen sind derzeit betroffen. Scheint hauptsächlich den mobilen Fluss zu beeinflussen. Ingenieure untersuchen mit Discovery.

2. 21. Juli 2026 um 08:25 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 14. Juli 2026 um 13:39 UTCinvestigating

   [Südafrika] Bitte beachten Sie, dass PayU von Capitec die Nachricht erhalten hat, dass sie Probleme mit ihrer Bank-App haben. Dies betrifft alle Capitec Pay Transaktionen. Wir sind derzeit in Kontakt mit Capitec, um sicherzustellen, dass wir Updates bereitstellen können, sobald sie verfügbar sind.

2. 15. Juli 2026 um 06:54 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

3. 15. Juli 2026 um 08:14 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 4. Juli 2026 um 22:25 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Payers using Disco Miles payment method are not able to complete transactions successfully. Engineers are investigating with Discovery.

2. 5. Juli 2026 um 08:29 UTCmonitoring

   We noted recovery this morning, we will continue to monitor. Transactions are processing normally currently.

3. 5. Juli 2026 um 10:44 UTCresolved

   This incident has been resolved.

1. 25. Juni 2026 um 13:43 UTCinvestigating

   [PayU South Africa] Capitec Pay are currently experiencing payment issues [Severity 1]. The Capitec team is investigating, and we will keep you updated as they progress.

2. 25. Juni 2026 um 13:44 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25. Juni 2026 um 13:58 UTCmonitoring

   The Capitec Pay service has recovered. They are monitoring it closely.

4. 26. Juni 2026 um 14:05 UTCresolved

   This incident has been resolved.

1. 25. Juni 2026 um 09:11 UTCidentified

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 25. Juni 2026 um 13:54 UTCidentified

   We are currently experiencing problems renewing our Staging public certificates. We are actively busy trying to resolve this. The test environment is still accessible but will give certificate expiry warnings.

3. 25. Juni 2026 um 14:02 UTCmonitoring

   Staging certificate issues has been resolved. We will keep a eye on things.

4. 25. Juni 2026 um 14:30 UTCresolved

   This incident has been resolved.

1. 24. Juni 2026 um 09:01 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of Capitec Pay payment method. The Capitec Pay transactions remain in a Processing state. Engineers are investigating to resolve as soon as possible.

2. 24. Juni 2026 um 09:11 UTCmonitoring

   A fix was applied, we have noted significant improvement on Capitec Pay transactions being completed in normal times.

3. 24. Juni 2026 um 12:55 UTCresolved

   This incident has been resolved.

1. 7. Juni 2026 um 07:17 UTCidentified

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 7. Juni 2026 um 10:06 UTCresolved

   We have noted that transactions are being completed. We will continue to monitor

1. 4. Juni 2026 um 08:18 UTCinvestigating

   [South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.

2. 4. Juni 2026 um 10:45 UTCresolved

   Mobicred has confirmed that their services are back to normal state.

1. 4. Juni 2026 um 07:44 UTCinvestigating

   PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.

2. 4. Juni 2026 um 07:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 4. Juni 2026 um 11:23 UTCmonitoring

   We have noted significant improvement, we will continue to monitor.

4. 4. Juni 2026 um 12:41 UTCresolved

   This incident has been resolved.

1. 25. Mai 2026 um 10:05 UTCinvestigating

   Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.

2. 25. Mai 2026 um 15:42 UTCresolved

   Nedbank has confirmed the issues was resolved

1. 14. April 2026 um 12:40 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 14. April 2026 um 23:27 UTCresolved

   This incident has been resolved.

1. 27. März 2026 um 12:02 UTCinvestigating

   [South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.

2. 27. März 2026 um 13:24 UTCresolved

   This incident has been resolved.

1. 16. Februar 2026 um 14:28 UTCinvestigating

   [South Africa] Card transaction are currently being affected. Engineers are investigating.

2. 16. Februar 2026 um 15:19 UTCmonitoring

   We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.

3. 16. Februar 2026 um 17:50 UTCresolved

   This incident has been resolved.

1. 5. Februar 2026 um 07:21 UTCinvestigating

   [South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.

2. 5. Februar 2026 um 07:35 UTCinvestigating

   We are continuing to investigate this issue.

3. 5. Februar 2026 um 19:29 UTCresolved

   A fix was applied to address the issue. Bank card transactions are processing normally.

1. 5. Februar 2026 um 01:55 UTCinvestigating

   Card transactions are currently being affected after earlier maintenance. We are currently investigating.

2. 5. Februar 2026 um 02:17 UTCresolved

   Card processing has been fully restored. We will keep monitoring.

1. 28. November 2025 um 11:06 UTCidentified

   Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.

2. 28. November 2025 um 11:47 UTCresolved

   The payment provider has confirmed resolution of the issues.

1. 28. November 2025 um 09:35 UTCinvestigating

   We have noted a spike in failures on FNB platform issues. The team is in touch with the bank to get more information on the issue. We will provide more information as soon as we receive it.

2. 28. November 2025 um 10:09 UTCidentified

   The issuer has confirmed that they are currently investigating the issue. PayU will keep you posted.

3. 28. November 2025 um 11:08 UTCidentified

   We are noticing steady recovery on the FNB transactions. We will continue to monitor.

4. 28. November 2025 um 11:45 UTCmonitoring

   We will monitor for an hour to ensure full recovery.

5. 28. November 2025 um 12:24 UTCinvestigating

   We have noted a spike in errors again, we will continue to engage with FNB. We will provide more detail as we receive it.

6. 28. November 2025 um 14:00 UTCmonitoring

   We have received confirmation from the bank that the issue has ben resolved.

7. 28. November 2025 um 14:04 UTCresolved

   This incident has been resolved.

1. 8. November 2025 um 08:06 UTCinvestigating

   [PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.

2. 8. November 2025 um 08:14 UTCidentified

   Incident has been reported to Discovery to investigate.

3. 8. November 2025 um 08:25 UTCmonitoring

   Transactions seem to be processing successfully now. Will continue to monitor for now.

4. 8. November 2025 um 08:48 UTCresolved

   This incident has been resolved.