Störungsverlauf von Personio

1. 27. August 2026 um 11:13 UTCinvestigating

   Wir untersuchen derzeit ein Problem, das folgende Bereiche betrifft: - Schaffung von Mitarbeitern - Zeitplanzuweisung - Zeitplanliste (Einstellungen) - Ansicht Mitarbeiterplanzuweisungen. Einige Kunden können Fehler oder Verzögerungen bei der Verwendung dieser Funktionen auftreten. Unser Team arbeitet aktiv daran, die Ursache zu identifizieren. Wir werden ein Update bereitstellen, sobald weitere Informationen verfügbar sind.

2. 27. August 2026 um 11:33 UTCidentified

   Wir haben die Ursache des Problems identifiziert, das sich auf die Erstellung von Mitarbeitern, die Zeitplanzuweisung, die Zeitplanliste (Einstellungen) und die Ansicht der Mitarbeiterplanzuweisungen auswirkt. Unser Team arbeitet nun an der Umsetzung eines Fixes. Wir werden ein weiteres Update zur Verfügung stellen, sobald es gelöst ist.

3. 27. August 2026 um 11:46 UTCmonitoring

   Ein Fix wurde implementiert und die Auswirkungen scheinen behoben zu sein. Wir werden die Situation weiterhin genau beobachten, um die volle Stabilität zu bestätigen, bevor wir diesen Vorfall als gelöst markieren. Wir werden in Kürze ein endgültiges Update bereitstellen.

4. 27. August 2026 um 11:57 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 4. August 2026 um 10:12 UTCinvestigating

   The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

2. 4. August 2026 um 13:04 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 4. August 2026 um 13:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 4. August 2026 um 13:41 UTCresolved

   This incident has been resolved.

1. 30. Juli 2026 um 14:04 UTCinvestigating

   Die Empfehlungsseite in Recruiting funktioniert nicht korrekt. Das Team untersucht.

2. 30. Juli 2026 um 14:12 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 20. Juli 2026 um 11:58 UTCinvestigating

   Ausstellung von Platzhaltern in Angebotsunterlagen. Einige Platzhalter können leer sein oder falsch ausgefüllt werden. Wir untersuchen derzeit das Problem.

2. 20. Juli 2026 um 13:19 UTCidentified

   Das Problem wurde identifiziert und wir setzen eine Lösung um.

3. 20. Juli 2026 um 13:43 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 20. Juli 2026 um 15:17 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 17. Juli 2026 um 11:41 UTCinvestigating

   Wir haben derzeit einige Probleme mit Personio Payroll: - Genehmigungen werden derzeit blockiert, während wir ein Problem untersuchen, das Personio Payroll betrifft Bitte beachten Sie, dass das verbleibende System stabil ist und gemäß den Erwartungen läuft. Unsere Ingenieurteams arbeiten bereits an einer Lösung. Wir werden Sie mit den neuesten Informationen auf dieser Seite auf dem Laufenden halten und uns für die Unannehmlichkeiten entschuldigen.

2. 17. Juli 2026 um 13:31 UTCidentified

   Das Problem wurde identifiziert. Ein Fix wird derzeit implementiert.

3. 20. Juli 2026 um 06:39 UTCidentified

   Unsere Ingenieure implementieren weiterhin einen Fix. Wir werden Sie über den Fortschritt auf dieser Seite informieren.

4. 20. Juli 2026 um 08:09 UTCidentified

   Ein Fix wird implementiert. Wir erwarten, dass das Problem bis zum Ende des heutigen Tages gelöst wird und entschuldigen uns für die Unannehmlichkeiten.

5. 21. Juli 2026 um 06:44 UTCresolved

   Der implementierte Fix funktioniert wie erwartet und das Problem ist vollständig gelöst. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursacht haben könnte. Vielen Dank für Ihr Verständnis!

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 13. Juli 2026 um 08:58 UTCinvestigating

   Wir haben derzeit einige Probleme mit der Recruiting App. Folgende Merkmale sind betroffen: - Eingehende Bewerbernachrichten können aufgrund eines technischen Problems mit unserem Partner Mailjet nicht empfangen werden Bitte beachten Sie, dass das verbleibende System stabil ist und gemäß den Erwartungen läuft. Unsere Ingenieurteams arbeiten bereits an einer Lösung. Wir werden Sie mit den neuesten Informationen auf dieser Seite auf dem Laufenden halten und uns für die Unannehmlichkeiten entschuldigen.

2. 13. Juli 2026 um 11:15 UTCmonitoring

   Ein Fix wurde implementiert. Unsere Ingenieure überwachen die Systeme, um sicherzustellen, dass die Probleme vollständig gelöst sind.

3. 13. Juli 2026 um 14:52 UTCmonitoring

   Mailjet hat das Problem am Ende gelöst. Neue eingehende Bewerbernachrichten sollten erneut empfangen werden. Wir untersuchen weiterhin die Nachrichten, die während der Impact-Periode nicht empfangen wurden.

4. 14. Juli 2026 um 07:07 UTCresolved

   Der von Mailjet implementierte Fix funktioniert wie erwartet und das Problem ist vollständig gelöst. Wir entschuldigen uns für alle Unannehmlichkeiten, die dies verursacht haben könnte. Vielen Dank für Ihr Verständnis!

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 2. Juli 2026 um 09:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 2. Juli 2026 um 09:07 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 2. Juli 2026 um 11:29 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 30. Juni 2026 um 12:54 UTCinvestigating

   We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

2. 30. Juni 2026 um 13:47 UTCresolved

   The system is stable again. We apologize for any inconvenience caused!

1. 30. Juni 2026 um 08:26 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 30. Juni 2026 um 08:57 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 2. Juli 2026 um 08:06 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29. Juni 2026 um 14:49 UTCinvestigating

   We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29. Juni 2026 um 17:33 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30. Juni 2026 um 12:08 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 29. Juni 2026 um 13:45 UTCinvestigating

   We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29. Juni 2026 um 13:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 29. Juni 2026 um 13:57 UTCidentified

   We are continuing to work on a fix for this issue.

4. 29. Juni 2026 um 16:33 UTCresolved

   This incident has been resolved.

1. 29. Juni 2026 um 08:41 UTCinvestigating

   We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 29. Juni 2026 um 08:44 UTCinvestigating

   We are continuing to wait for DATEV to address the issue.

3. 1. Juli 2026 um 06:31 UTCinvestigating

   We are still waiting for DATEV to address the issue on their end.

4. 3. Juli 2026 um 14:48 UTCinvestigating

   We continue to wait for DATEV to address the issue.

5. 6. Juli 2026 um 07:13 UTCresolved

   DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

1. 23. Juni 2026 um 10:58 UTCinvestigating

   We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23. Juni 2026 um 13:30 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 24. Juni 2026 um 07:15 UTCresolved

   This incident has been resolved.

1. 23. Juni 2026 um 10:07 UTCinvestigating

   We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 23. Juni 2026 um 11:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 23. Juni 2026 um 12:15 UTCresolved

   This incident has been resolved.

1. 18. Juni 2026 um 10:53 UTCmonitoring

   We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18. Juni 2026 um 15:37 UTCresolved

   This incident has been resolved.

1. 18. Juni 2026 um 10:27 UTCmonitoring

   We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18. Juni 2026 um 10:38 UTCmonitoring

   We are continuing to monitor for any further issues.

3. 18. Juni 2026 um 10:40 UTCresolved

   This incident has been resolved.

1. 18. Juni 2026 um 09:24 UTCinvestigating

   We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18. Juni 2026 um 09:43 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18. Juni 2026 um 09:52 UTCresolved

   This incident has been resolved.

1. 17. Juni 2026 um 15:02 UTCinvestigating

   We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 18. Juni 2026 um 06:55 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

3. 18. Juni 2026 um 08:00 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

1. 16. Juni 2026 um 15:52 UTCinvestigating

   Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

2. 16. Juni 2026 um 17:38 UTCresolved

   This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

1. 15. Juni 2026 um 14:21 UTCinvestigating

   We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

2. 15. Juni 2026 um 14:32 UTCidentified

   The issue has been identified. A fix is being currently implemented.

3. 15. Juni 2026 um 14:57 UTCmonitoring

   A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

4. 15. Juni 2026 um 15:31 UTCresolved

   The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!