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    Störungsverlauf von Plecto

    53 Plecto incidents · Oktober 2022 — official updates, affected components, duration and resolution details.

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    Geminderte Leistung

    Beginn 12. Oktober 2026 um 12:36 UTC · 17h 29m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web application
    1. 12. Oktober 2026 um 12:36 UTCidentified

      Wir erleben eine verschlechterte Leistung. Einige Funktionen können langsamer als üblich sein. Unser team untersucht, und updates werden auf unserer statusseite folgen.

    2. 13. Oktober 2026 um 06:05 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Ausfallzeiten durch einen Vorfall von Infrastrukturanbietern

    Beginn 21. Juli 2026 um 22:00 UTC · 0m

    Pending
    1. 22. Juli 2026 um 09:17 UTCresolved

      Der Antrag wurde zwischen 00:00 und 01:30 Uhr wegen eines Vorfalls unseres Infrastrukturanbieters im Zusammenhang mit kritischen Diensten eingestellt: https://status.scaleway.com/incidents/9m3kjv6w4371

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Dashboard Creations Fehler

    Beginn 16. Juli 2026 um 09:12 UTC · 11m

    Pending
    Betroffene Komponenten
    Web application
    1. 16. Juli 2026 um 09:12 UTCmonitoring

      Wir sind uns eines Problems bewusst, das die Erstellung eines neuen Dashboards beeinflusst. Wir haben die Ursache identifiziert und arbeiten an einer Lösung. Wir werden Sie aktualisieren, sobald es gelöst ist.

    2. 16. Juli 2026 um 09:24 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    HubSpot integration imports temporarily unavailable

    Beginn 19. Juni 2026 um 07:04 UTC · 4d 23h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Integration importsWidget updates
    1. 19. Juni 2026 um 07:04 UTCidentified

      We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

    2. 24. Juni 2026 um 06:34 UTCresolved

      This incident has been resolved.

    HubSpot integration imports temporarily unavailable

    Beginn 18. Juni 2026 um 10:55 UTC · 8h 56m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Integration importsWidget updates
    1. 18. Juni 2026 um 10:55 UTCidentified

      We're aware of an issue affecting data imports from HubSpot into Plecto. HubSpot has incorrectly blocked the IP address Plecto connects from, which is preventing HubSpot-connected dashboards from importing and refreshing data. This is a network-level block on HubSpot's side and is not related to your Plecto account, your HubSpot account, or your credentials, no action is needed from you. We're in direct contact with HubSpot to have access restored as quickly as possible, and your HubSpot data will resume updating automatically once it is. All other integrations and dashboards are unaffected. We'll post another update as soon as we have more news.

    2. 18. Juni 2026 um 19:51 UTCresolved

      This incident has been resolved.

    Application down due to hosting provider issues

    Beginn 17. Juni 2026 um 11:57 UTC · 1h 7m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Registrations processingIntegration importsWidget updatesWeb applicationNotifications delivery
    1. 17. Juni 2026 um 11:57 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17. Juni 2026 um 11:58 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17. Juni 2026 um 12:05 UTCidentified

      Maintenance of underlying infrastructure

    4. 17. Juni 2026 um 12:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 17. Juni 2026 um 13:04 UTCresolved

      This incident has been resolved.

    Application down due to hosting provider issues

    Beginn 22. Mai 2026 um 09:24 UTC · 24m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Widget updatesWeb application
    1. 22. Mai 2026 um 09:24 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 22. Mai 2026 um 09:48 UTCresolved

      This incident has been resolved.

    Issues with dashboards rendering and data ingestion

    Beginn 8. Mai 2026 um 07:21 UTC · 4h 24m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Registrations processingWidget updatesNotifications delivery
    1. 8. Mai 2026 um 07:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 8. Mai 2026 um 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. Mai 2026 um 11:45 UTCresolved

      This incident has been resolved.

    Application load time issues

    Beginn 28. April 2026 um 14:11 UTC · 1h 27m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Web application
    1. 28. April 2026 um 14:11 UTCinvestigating

      We are currently investigating this issue.

    2. 28. April 2026 um 14:11 UTCinvestigating

      We are continuing to investigate this issue.

    3. 28. April 2026 um 15:38 UTCresolved

      This incident has been resolved.

    Delay in data ingestion

    Beginn 9. April 2026 um 10:15 UTC · 37m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Registrations processing
    1. 9. April 2026 um 10:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9. April 2026 um 10:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9. April 2026 um 10:53 UTCresolved

      This incident has been resolved.

    Network issues affecting application availability

    Beginn 26. März 2026 um 14:04 UTC · 48m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Widget updatesWeb application
    1. 26. März 2026 um 14:04 UTCinvestigating

      We are currently investigating this issue.

    2. 26. März 2026 um 14:52 UTCresolved

      This incident has been resolved.

    Subset of integrations are down

    Beginn 25. März 2026 um 08:18 UTC · 1h 47m

    OutageKritischer Vorfall
    1. 25. März 2026 um 08:18 UTCidentified

      Affected integrations: - Accelo - ActiveCampaign - Asana V2 - Calendly - CallTools - CallTrackingMetrics - Capturi - Capsule CRM - Chargebee - Clio - Clockify - Close - CloudTalk - Copper CRM - Creatio - Delighted - Dialfire - Dialpad - Dinero - Dynamics 365 Business Central - Dynamics 365 Sales - EasyProject - EasyTableBooking - Etrack1 - Fenerum Dynamic - Fiken - FlexyBox - Follow Up Boss - Freshworks CRM - GetAccept - GoHighlevel - Google My Business - Gravity Forms - Guesty V2 - Harvest V2 - HubStaff - InfusionSoft - JustCall - Keatech - Kiflo - Klaviyo V2 - Lime CRM - Linear - Mailchimp - OnlinePOS - Outreach - PagerDuty - Pipeliner CRM - Pirate Weather - QuickBooks Online - Rackbeat - Recruit CRM - Recruitee - ReePay - RingCentral - Salesmate - Scoro - Serio Verify V2 - ServicePOS - SharpSpring - Shopify PI V2 - Shopware - Spotify - Startdeliver - SuperOffice - Teamleader - Teamwork - Telavox - Toggl Track - TOPdesk - TrackingTime - Tripletex - Trustpilot - TypeForm - Uniconta - Vitally - weclapp - WooCommerce - Younium - Zendesk Sell - Zoho Books - Zoho Desk - Zoho Projects - Zoho SalesIQ - ZoneSoft - Zoom - Zoom Phone

    2. 25. März 2026 um 09:40 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 25. März 2026 um 10:04 UTCresolved

      This incident has been resolved.

    Issues with logging in

    Beginn 1. Dezember 2025 um 08:09 UTC · 11m

    Pending
    1. 1. Dezember 2025 um 08:09 UTCinvestigating

      We are currently investigating this issue.

    2. 1. Dezember 2025 um 08:20 UTCresolved

      This incident has been resolved.

    Delay in data processing

    Beginn 28. November 2025 um 10:46 UTC · 2h 17m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Registrations processing
    1. 28. November 2025 um 10:46 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28. November 2025 um 13:03 UTCresolved

      This incident has been resolved.

    Increased amount of 502 errors

    Beginn 28. November 2025 um 10:06 UTC · 3h 14m

    IssuesGeringfügiger Vorfall
    1. 28. November 2025 um 10:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 28. November 2025 um 13:20 UTCresolved

      This incident has been resolved.

    Delays in data processing

    Beginn 26. November 2025 um 17:31 UTC · 32m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Registrations processingWidget updatesNotifications delivery
    1. 26. November 2025 um 17:31 UTCidentified

      We're expriencing connectivity issues caused by our hosting provider which cause delays in data processing.

    2. 26. November 2025 um 17:38 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 26. November 2025 um 18:03 UTCresolved

      This incident has been resolved.

    Delays across the platform

    Beginn 26. November 2025 um 12:45 UTC · 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Registrations processingWidget updatesNotifications delivery
    1. 26. November 2025 um 12:45 UTCidentified

      We're observing connectivity issues across entire platform that are affecting response times and cause delays in data processing.

    2. 26. November 2025 um 13:19 UTCresolved

      This incident has been resolved.

    Increased amount of 502 errors

    Beginn 26. November 2025 um 08:19 UTC · 1h 2m

    IssuesGeringfügiger Vorfall
    1. 26. November 2025 um 08:19 UTCinvestigating

      We're seeing an increased amount of 502 errors across the platform, we're investigating the issue

    2. 26. November 2025 um 09:21 UTCresolved

      This incident has been resolved.

    Increased error rate

    Beginn 5. November 2025 um 15:10 UTC · 7m

    OutageSchwerwiegender Vorfall
    1. 5. November 2025 um 15:10 UTCidentified

      We're seeing a large amount of 500 errors across the platform, we identified the reason and the fix is on the way

    2. 5. November 2025 um 15:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5. November 2025 um 15:18 UTCresolved

      This incident has been resolved.

    Issue with integration data imports

    Beginn 28. Oktober 2025 um 15:00 UTC · 22h 45m

    OutageKritischer Vorfall
    1. 28. Oktober 2025 um 19:10 UTCmonitoring

      We're experiencing interruption of integration data imports due to external hosting component failure. We're awaiting the component to recover.

    2. 29. Oktober 2025 um 09:05 UTCidentified

      We’re still awaiting recovery of the external hosting component causing interruptions to integration data imports. In parallel, we’re investigating alternative ways to resolve or work around the issue.

    3. 29. Oktober 2025 um 11:55 UTCmonitoring

      We’ve implemented a workaround for the external hosting issue, and data imports are now resuming. We’re currently processing the backlog to catch up with the delay.

    4. 29. Oktober 2025 um 13:27 UTCmonitoring

      Data imports are progressing normally, and we expect to be fully caught up with the delay within the next 15 minutes.

    5. 29. Oktober 2025 um 13:44 UTCresolved

      Data imports have fully caught up, everything is operating normally. We apologize for the inconvenience caused.