Störungsverlauf von Practice Fusion

1. 19. August 2026 um 14:34 UTCinvestigating

   Wir sind uns eines Problems bewusst, das sich auf die Practice Fusion Billing Software auswirkt. Wir arbeiten daran, das Problem so schnell wie möglich zu lösen.

2. 19. August 2026 um 14:38 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

3. 19. August 2026 um 21:24 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 22. Juli 2026 um 13:35 UTCinvestigating

   Wir untersuchen derzeit das problem, das chat- und web-fälle betrifft. Kontaktieren Sie uns telefonisch unter (415) 346-7700 oder gebührenfrei unter (844) 903-7567, Montag - Freitag, 9 Uhr - 19:45 Uhr EST.

2. 22. Juli 2026 um 13:40 UTCidentified

   Das Problem wurde identifiziert und ein Fix wird implementiert.

3. 22. Juli 2026 um 13:54 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 22. Juli 2026 um 13:57 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 11. Juni 2026 um 13:34 UTCinvestigating

   We are currently investigating this issue.

2. 11. Juni 2026 um 15:12 UTCidentified

   The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

3. 11. Juni 2026 um 15:27 UTCmonitoring

   A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

4. 11. Juni 2026 um 15:31 UTCresolved

   This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

1. 10. Juni 2026 um 14:15 UTCinvestigating

   We are currently investigating this issue.

2. 10. Juni 2026 um 14:51 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 10. Juni 2026 um 20:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 10. Juni 2026 um 20:37 UTCresolved

   This incident has been resolved.

1. 2. Juni 2026 um 20:43 UTCinvestigating

   We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

2. 2. Juni 2026 um 21:02 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2. Juni 2026 um 21:05 UTCresolved

   This incident has been resolved.

1. 18. Mai 2026 um 17:45 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 18. Mai 2026 um 17:50 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 18. Mai 2026 um 18:00 UTCresolved

   This incident has been resolved.

1. 13. Mai 2026 um 17:09 UTCmonitoring

   We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

2. 19. Mai 2026 um 14:26 UTCresolved

   This incident has been resolved.

1. 7. Mai 2026 um 18:52 UTCinvestigating

   We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

2. 7. Mai 2026 um 18:55 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 7. Mai 2026 um 19:03 UTCresolved

   This incident has been resolved.

1. 13. April 2026 um 15:44 UTCinvestigating

   We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

2. 13. April 2026 um 15:45 UTCinvestigating

   We are continuing to investigate this issue.

3. 13. April 2026 um 15:53 UTCidentified

   The issue has been identified and a fix is being implemented.

4. 13. April 2026 um 16:00 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 13. April 2026 um 16:01 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 13. April 2026 um 16:07 UTCresolved

   This incident has been resolved.

1. 9. April 2026 um 15:01 UTCresolved

   This incident has been resolved.

1. 3. April 2026 um 19:59 UTCinvestigating

   We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

2. 6. April 2026 um 13:54 UTCresolved

   This incident has been resolved.

1. 31. März 2026 um 20:11 UTCidentified

   Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

2. 31. März 2026 um 20:38 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 2. April 2026 um 14:57 UTCresolved

   This incident has been resolved.

1. 26. März 2026 um 01:06 UTCinvestigating

   We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

2. 26. März 2026 um 01:24 UTCresolved

   This incident has been resolved.

1. 17. März 2026 um 22:11 UTCinvestigating

   The EHR is temporarily offline to address a critical issue. We will post updates here.

2. 17. März 2026 um 22:25 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17. März 2026 um 22:36 UTCresolved

   This incident has been resolved.

1. 9. März 2026 um 18:56 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 9. März 2026 um 19:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. März 2026 um 21:42 UTCresolved

   This incident has been resolved.

1. 24. Februar 2026 um 23:30 UTCinvestigating

   We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

2. 25. Februar 2026 um 00:30 UTCresolved

   This incident has been resolved.

1. 20. Februar 2026 um 16:46 UTCinvestigating

   We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

2. 20. Februar 2026 um 17:09 UTCmonitoring

   We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

3. 20. Februar 2026 um 21:20 UTCresolved

   This incident has been resolved.

1. 17. Februar 2026 um 16:27 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 17. Februar 2026 um 16:36 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 17. Februar 2026 um 16:57 UTCresolved

   This incident has been resolved.

1. 12. Februar 2026 um 16:33 UTCinvestigating

   We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

2. 12. Februar 2026 um 16:44 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 12. Februar 2026 um 16:44 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 12. Februar 2026 um 17:32 UTCresolved

   This incident has been resolved.

1. 3. Februar 2026 um 23:45 UTCinvestigating

   We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

2. 4. Februar 2026 um 00:58 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 4. Februar 2026 um 01:14 UTCresolved

   This incident has been resolved.