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    Störungsverlauf von Premid

    50 Premid incidents · Mai 2020 — official updates, affected components, duration and resolution details.

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    Network Fault at Cloud Provider

    Beginn 14. Oktober 2025 um 08:03 UTC · 3h 45m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPICloud Provider
    1. 14. Oktober 2025 um 08:03 UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. 14. Oktober 2025 um 08:07 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 14. Oktober 2025 um 08:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14. Oktober 2025 um 11:48 UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Beginn 11. April 2025 um 18:30 UTC · 14h 44m

    OutageKritischer Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11. April 2025 um 18:30 UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. 11. April 2025 um 20:22 UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. 12. April 2025 um 00:54 UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. 12. April 2025 um 09:14 UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Beginn 8. April 2025 um 09:04 UTC · 17d 6h

    OutageKritischer Vorfall
    Betroffene Komponenten
    Extension
    1. 8. April 2025 um 09:04 UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. 8. April 2025 um 16:49 UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. 12. April 2025 um 09:15 UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. 19. April 2025 um 18:16 UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. 25. April 2025 um 15:07 UTCresolved

      This incident has been resolved.

    Documentation down

    Beginn 26. Juni 2022 um 16:18 UTC · 8h 56m

    Pending
    1. 26. Juni 2022 um 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 27. Juni 2022 um 01:14 UTCresolved

      This incident has been resolved.

    Website outage

    Beginn 6. Juni 2022 um 04:30 UTC · 3h 45m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Website
    1. 6. Juni 2022 um 04:30 UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 6. Juni 2022 um 07:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 6. Juni 2022 um 08:15 UTCresolved

      This incident has been resolved.

    API outage

    Beginn 15. Mai 2022 um 06:54 UTC · 3h 57m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    WebsiteAPI
    1. 15. Mai 2022 um 06:54 UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 15. Mai 2022 um 10:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 15. Mai 2022 um 10:51 UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Beginn 13. April 2022 um 08:29 UTC · 7h 32m

    OutageKritischer Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 13. April 2022 um 08:29 UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. 13. April 2022 um 10:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. April 2022 um 14:03 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 13. April 2022 um 16:00 UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Beginn 31. März 2022 um 19:01 UTC · 7d 16h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 31. März 2022 um 19:01 UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. 31. März 2022 um 20:58 UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. 31. März 2022 um 21:08 UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. 8. April 2022 um 11:45 UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Beginn 30. März 2022 um 20:08 UTC · 56m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 30. März 2022 um 20:08 UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. 30. März 2022 um 20:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 30. März 2022 um 21:04 UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Beginn 16. Januar 2022 um 10:52 UTC · 8d 1h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Automatic deployment
    1. 16. Januar 2022 um 10:52 UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. 24. Januar 2022 um 12:44 UTCresolved

      This incident has been resolved.

    Clustering issues

    Beginn 26. November 2021 um 23:55 UTC · 1d 15h

    OutageKritischer Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 26. November 2021 um 23:55 UTCinvestigating

      We are currently investigating this issue.

    2. 26. November 2021 um 23:59 UTCinvestigating

      We are continuing to investigate this issue.

    3. 27. November 2021 um 00:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28. November 2021 um 15:46 UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Beginn 11. November 2021 um 17:27 UTC · 18h 55m

    OutageKritischer Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 11. November 2021 um 17:27 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 11. November 2021 um 18:49 UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. 12. November 2021 um 01:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. November 2021 um 12:22 UTCresolved

      This incident has been resolved.

    Database Crashloop

    Beginn 12. Oktober 2021 um 16:44 UTC · 27m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPIDiscord botDatabase
    1. 12. Oktober 2021 um 16:44 UTCinvestigating

      We are currently investigating this issue.

    2. 12. Oktober 2021 um 17:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. Oktober 2021 um 17:01 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. Oktober 2021 um 17:12 UTCresolved

      This incident has been resolved.

    Network issues

    Beginn 11. August 2021 um 02:13 UTC · 8h 1m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPI
    1. 11. August 2021 um 02:13 UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 11. August 2021 um 10:14 UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Beginn 10. August 2021 um 16:34 UTC · 30m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Website
    1. 10. August 2021 um 16:34 UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. 10. August 2021 um 17:04 UTCresolved

      This incident has been resolved.

    Network issues

    Beginn 29. Juli 2021 um 11:38 UTC · 10d 3h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Website
    1. 29. Juli 2021 um 11:38 UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. 8. August 2021 um 15:30 UTCresolved

      This incident has been resolved.

    API/Website issues

    Beginn 25. Juni 2021 um 04:47 UTC · 7h 14m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    WebsiteAPI
    1. 25. Juni 2021 um 04:47 UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. 25. Juni 2021 um 12:01 UTCresolved

      This incident has been resolved.

    API issues

    Beginn 14. Mai 2021 um 19:46 UTC · 3d 18h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPI
    1. 14. Mai 2021 um 19:46 UTCinvestigating

      We are currently investigating this issue.

    2. 15. Mai 2021 um 12:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 18. Mai 2021 um 14:19 UTCresolved

      This incident has been resolved.

    API issues

    Beginn 13. Mai 2021 um 10:55 UTC · 7h 19m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ExtensionWebsiteAPI
    1. 13. Mai 2021 um 10:55 UTCinvestigating

      We are currently investigating this issue.

    2. 13. Mai 2021 um 13:13 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13. Mai 2021 um 18:14 UTCresolved

      This incident has been resolved.

    Website connection issues.

    Beginn 9. Mai 2021 um 01:28 UTC · 8h 42m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Website
    1. 9. Mai 2021 um 01:28 UTCinvestigating

      We are currently investigating this issue.

    2. 9. Mai 2021 um 10:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 9. Mai 2021 um 10:11 UTCresolved

      This incident has been resolved.