Störungsverlauf von Privy

1. 27. Oktober 2026 um 17:18 UTCinvestigating

   Wir haben ein Problem identifiziert, das dazu führt, dass das Privy Dashboard nicht reagiert. Unsere Ingenieure untersuchen derzeit das Problem. Privy popups & displays reagieren nicht und anmeldungen funktionieren derzeit nicht. Wir werden bald mit weiteren Informationen aktualisieren. Vielen Dank für Ihre Geduld.

2. 27. Oktober 2026 um 17:51 UTCmonitoring

   Wir haben einen Fix implementiert und beobachten die Situation. Das Privy Dashboard und Privy Popups & Displays sind funktional.

3. 27. Oktober 2026 um 17:52 UTCmonitoring

   Wir werden weiterhin auf weitere Probleme achten.

4. 27. Oktober 2026 um 22:08 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 19. Oktober 2026 um 13:15 UTCinvestigating

   Wir erhalten Berichte über Popups und eingebettete Formulare, die für einige Shopify-Shops nicht angezeigt werden. Unser Ingenieurteam untersucht aktiv. Wenn Sie Fragen haben, kontaktieren Sie unser Support-Team unter [email protected].

2. 19. Oktober 2026 um 19:56 UTCmonitoring

   Privy Popups und Embedded Forms funktionieren für Shopify Stores. Unser Team arbeitet mit Shopify an diesem Problem und wir überwachen die Situation weiterhin.

3. 19. Oktober 2026 um 20:28 UTCresolved

   Privy Popups und Embedded Forms funktionieren korrekt.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 18. Oktober 2026 um 00:34 UTCmonitoring

   Wir untersuchen ein Problem, das das Privy Dashboard offline genommen hat. Unser Engineering-Team arbeitet aktiv daran und wir werden hier Updates veröffentlichen, wenn wir mehr erfahren. E-Mail- und SMS-Versand sind nicht betroffen. Es tut uns leid für die Störung und schätzen Ihre Geduld. Wenn Sie Fragen haben oder in der Zwischenzeit Hilfe benötigen, kontaktieren Sie unser Support-Team unter [email protected].

2. 18. Oktober 2026 um 03:27 UTCresolved

   Wir konsolidieren diesen Vorfall mit https://status.privy.com/incidents/sj8sw3b7yz8l - weitere Updates werden in diesem Vorfall gemacht

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 17. Oktober 2026 um 22:34 UTCidentified

   Unser Team ist sich bewusst und untersucht aktiv ein Problem in Privy Displays. Privy Displays umfassen Popups, Embedded Forms und Landing Pages. Zu diesem Zeitpunkt sind alle drei offline und nicht operativ. Während Displays offline sind, werden Popups nicht auf Ihrer Website angezeigt und Landing Pages und Embedded Forms sind nicht funktionsfähig. Wenn Sie Fragen haben, erreichen Sie unser Team unter [email protected]

2. 18. Oktober 2026 um 00:30 UTCidentified

   Das Dashboard und die Privy Displays, einschließlich Popups, Embedded Forms und Landing Pages, sind offline. Unser Team untersucht das Problem weiter.

3. 18. Oktober 2026 um 02:20 UTCmonitoring

   Das Dashboard und die Anwendung von Privy sind online. Privy Displays, einschließlich Popups, Embedded Forms und Landing Pages sind jetzt in Betrieb.

4. 18. Oktober 2026 um 03:24 UTCidentified

   Displays, einschließlich Popups, eingebettete Formulare und Landing Pages sind offline. Unser Ingenieurteam arbeitet weiter an dem Thema.

5. 18. Oktober 2026 um 17:18 UTCidentified

   Unser Team hat ein Problem mit E-Mail Delivery Analytics und Metriken identifiziert und behoben. Wir sehen, dass E-Mail Delivery Analytics für E-Mails, die heute gesendet wurden, wiederhergestellt wurde. Displays, einschließlich Popups, eingebettete Formulare und Landing Pages sind weiterhin offline und unser Team hat einen Fix identifiziert und arbeitet an der Implementierung des Fixes.

6. 18. Oktober 2026 um 21:00 UTCidentified

   Unser Team arbeitet noch an einer Lösung für dieses Problem.

7. 18. Oktober 2026 um 23:01 UTCmonitoring

   Wir haben einen Fix bereitgestellt, der die Probleme für fast alle Displays behoben hat, einschließlich Popups, eingebettete Formulare und Landing Pages. Wir arbeiten weiter daran, die verbleibenden Probleme zu lösen, die immer noch eine kleine Anzahl von Displays betreffen, und werden erneut aktualisiert, sobald wir diese Probleme behoben haben.

8. 19. Oktober 2026 um 03:30 UTCresolved

   Dieser Vorfall wurde behoben. Alle Privy Displays sind online.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 30. September 2026 um 19:32 UTCinvestigating

   Wir untersuchen Berichte von Benutzern, die beim Zugriff auf die Privy-Anwendung Timeout-Fehler erhalten.

2. 30. September 2026 um 20:06 UTCmonitoring

   Die Verkehrsniveaus und Systeme haben sich stabilisiert. Wir überwachen den Traffic, um sicherzustellen, dass die Website stabil bleibt

3. 30. September 2026 um 21:32 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 24. September 2026 um 15:25 UTCinvestigating

   Wir beheben derzeit ein Problem mit Zielseiten, die einen SSL-Zertifikatsfehler zurückgeben

2. 24. September 2026 um 15:36 UTCmonitoring

   Wir haben eine Behebung unserer Zielseiten implementiert, um das Problem mit dem SSL-Zertifikat zu beheben.

3. 26. September 2026 um 03:18 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 23. Februar 2026 um 15:02 UTCinvestigating

   We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.

2. 23. Februar 2026 um 17:35 UTCinvestigating

   We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.

3. 23. Februar 2026 um 20:01 UTCidentified

   We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.

4. 23. Februar 2026 um 21:26 UTCmonitoring

   The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.

5. 24. Februar 2026 um 16:35 UTCresolved

   Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.

1. 18. November 2025 um 12:59 UTCidentified

   Access to Privy’s dashboard is experiencing intermittent unavailability. We’ve identified the issue and are working with a vendor to resolve it. We do not believe this is impacting scheduled or sent emails or sms.

2. 18. November 2025 um 13:28 UTCidentified

   A fix is in place and we are continuing to monitor service performance.

3. 18. November 2025 um 13:55 UTCidentified

   Access to the Privy dashboard has stabilized. We are monitoring intermittent performance for landing pages and embedded forms.

4. 18. November 2025 um 14:23 UTCidentified

   The ongoing issues with Privy Landing Pages and Embedded Forms have been traced to an issue with one of our vendors, Cloudflare. We’re monitoring the issue, but you can also view their incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

5. 18. November 2025 um 15:23 UTCresolved

   This incident has been resolved.

1. 27. August 2025 um 15:05 UTCidentified

   We’re experiencing an interruption in SMS delivery currently due to an issue with our provider. We are working to resolve the issue as quickly as possible. SMS delivery is currently offline.

2. 28. August 2025 um 00:28 UTCidentified

   SMS sending is still impacted for some customers. Our engineering team is making progress on resolution of this issue. We'll have another update in the morning.

3. 28. August 2025 um 20:19 UTCidentified

   This issue has been resolved for many customers and we're monitoring and continuing to work to resolve remaining issues. If you're experiencing this issue still, please reach out directly to Privy support in the app or to your customer success manager.

4. 28. August 2025 um 22:18 UTCmonitoring

   We've implemented a fix and are continuing to monitor to ensure that all brands are successfully sending SMS. If you're still experiencing issues, please reach out directly to Privy support in the app or to your customer success manager.

5. 3. September 2025 um 20:12 UTCresolved

   This incident is resolved.

1. 29. Mai 2025 um 18:39 UTCinvestigating

   We're receiving reports that link redirection is resulting in "not found" errors. Our engineering team is investing this issue.

2. 29. Mai 2025 um 20:24 UTCinvestigating

   Our engineers have identified the problem with link redirection and are working on a solution

3. 30. Mai 2025 um 00:15 UTCmonitoring

   We're actively working on a fix. Email redirect links will be restored gradually.

4. 30. Mai 2025 um 00:25 UTCresolved

   Issue resolved. Email redirect links are now working normally.

1. 15. Mai 2025 um 15:46 UTCidentified

   The issue causing slow dashboard renders has been identified. We are actively working on a fix.

2. 15. Mai 2025 um 15:50 UTCmonitoring

   We have implemented a solution for the slow dashboard renders and are now monitoring performance closely.

3. 15. Mai 2025 um 16:07 UTCresolved

   This incident has been resolved.

1. 18. März 2025 um 20:41 UTCidentified

   Our engineering team has identified an issue causing a delay in email delivery and email event processing. We're working on a fix and will update this page once we have more information.

2. 18. März 2025 um 21:06 UTCmonitoring

   A fix has been deployed. Emails are going out and events are being processed. Our engineering team is continuing to monitor the situation.

3. 18. März 2025 um 22:28 UTCresolved

   This incident has been resolved.

1. 30. Januar 2025 um 16:01 UTCinvestigating

   We are aware of reports that the Email Editor is not saving properly. We're actively working on a fix.

2. 30. Januar 2025 um 16:57 UTCmonitoring

   We've identified the issue as an outage with one of our vendors. A fix is in progress. We believe that the email editor should be working correctly for most users. If you're still experiencing issues with the email editor, please reach out to support.

3. 30. Januar 2025 um 20:39 UTCmonitoring

   We are continuing to monitor for any further issues.

4. 30. Januar 2025 um 20:40 UTCresolved

   This incident has been resolved.

1. 19. April 2024 um 20:52 UTCmonitoring

   Our partner Klaviyo has identified an issue with their API that's impacting our Klaviyo integration. We're monitoring the situation and will provide updates as we have them.

2. 19. April 2024 um 21:30 UTCresolved

   This incident has been resolved.

1. 22. März 2024 um 16:08 UTCinvestigating

   We are currently investigating this issue.

2. 22. März 2024 um 17:02 UTCidentified

   Our engineering team has identified some issues and is working toward a fix.

3. 22. März 2024 um 17:41 UTCmonitoring

   We've implemented a fix and systems are operating again. We're monitoring the impact of the fix.

4. 22. März 2024 um 20:38 UTCresolved

   This incident has been resovled

1. 10. Januar 2024 um 21:09 UTCinvestigating

   Our engineering team has noted an issue with the Privy <> Klaviyo integration which are occurring for some Privy users. We're investigating this issue and will provide more information as we are able.

2. 10. Januar 2024 um 23:00 UTCinvestigating

   Our engineering team is continuing to investigate this issue.

3. 10. Januar 2024 um 23:00 UTCinvestigating

   We are continuing to investigate this issue.

4. 11. Januar 2024 um 15:38 UTCmonitoring

   This issue has been mitigated and we're monitoring the system to ensure it's resovled.

5. 11. Januar 2024 um 22:54 UTCresolved

   We have not seen any recurrence of this issue in 24 hours. If you have any issues with your Klaviyo integration, please reach out to our support team.

1. 11. Dezember 2023 um 18:17 UTCinvestigating

   Our engineering team has identified an issue causing a small number of email campaigns to be delayed in sending. We're investigating this issue.

2. 11. Dezember 2023 um 21:58 UTCidentified

   Our engineering team has identified the cause of the issue and a fix is being implemented.

3. 11. Dezember 2023 um 22:57 UTCmonitoring

   A fix has been implemented and we are monitoring. All email should be sending normally now.

4. 12. Dezember 2023 um 01:42 UTCresolved

   All systems are operating normally.

1. 14. April 2023 um 14:56 UTCmonitoring

   We’re performing routine database maintenance. The app may intermittently be unavailable for brief periods. All messages will still be queued and sent and we don’t expect any significant delays in delivery.

2. 14. April 2023 um 18:33 UTCmonitoring

   Database maintenance is proceeding and all systems are still operational. We're continuing to monitor for anything unexpected.

3. 14. April 2023 um 21:17 UTCresolved

   We've finished this maintenance.

1. 24. Februar 2023 um 22:31 UTCidentified

   Our engineers have identified an issue with a 3rd party which is causing SMS sends to be delayed.

2. 24. Februar 2023 um 23:31 UTCmonitoring

   We have confirmed that the 3rd party service is recovering from the incident. SMS sending performance is back to normal.

3. 24. Februar 2023 um 23:52 UTCresolved

   This incident has been resolved.

1. 18. Januar 2023 um 01:49 UTCinvestigating

   Our engineers have discovered an issue which is causing email sends to be delayed. Our team is investigating this issue and we will provide updates as we have them.

2. 18. Januar 2023 um 03:18 UTCinvestigating

   Our engineers are continuing to investigate this issue. We'll provide updates as we have them.

3. 18. Januar 2023 um 05:08 UTCidentified

   Our engineers have identified the problem and we're working on determining a solution.

4. 18. Januar 2023 um 07:41 UTCidentified

   Our engineers have identified a solution and a fix is in progress. Email sends continue to be delayed, but will be delivered once the outage is resolved.

5. 18. Januar 2023 um 15:26 UTCidentified

   Our engineers are continuing to work on this issue. The fix we deployed last night did not fully resolve the situation and we are exploring additional options. Thank you for your patience.

6. 18. Januar 2023 um 20:13 UTCidentified

   We are continuing to explore additional solutions. Email sends continues to be delayed at this time. We will provide another update around 5pm ET. Thank you for your continued patience.

7. 18. Januar 2023 um 21:46 UTCmonitoring

   Our engineering team has deployed a solution and our team is monitoring the fix. Emails are being sent. You may continue to see delays while the system catches up on the backlog.

8. 19. Januar 2023 um 00:07 UTCresolved

   Our engineers have resolved this incident. Email send performance is back to normal.