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    Störungsverlauf von Proposify

    52 Proposify incidents · Oktober 2016 — official updates, affected components, duration and resolution details.

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    Probleme beim Versenden von Dokumenten

    Beginn 26. August 2026 um 23:43 UTC · Laufend

    OutageKritischer Vorfall
    Betroffene Komponenten
    Email System
    1. 26. August 2026 um 23:43 UTCidentified

      Wir haben derzeit Probleme mit der Document Send-Funktionalität. Das Problem wurde identifiziert und ein Fix in ist der Fortschritt.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    New Proposify documents list service degradation

    Beginn 15. August 2026 um 11:53 UTC · 2h 33m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal Editing
    1. 15. August 2026 um 11:53 UTCinvestigating

      Wir untersuchen derzeit ein Problem mit dem neuen. Dokumentliste vorschlagen. Dokumente brauchen sehr lange Zeit zum Laden oder überhaupt nicht.

    2. 15. August 2026 um 13:45 UTCidentified

      Wir haben das Problem identifiziert und an einem Fix gearbeitet

    3. 15. August 2026 um 13:57 UTCmonitoring

      Das Problem wurde gelöst und wir überwachen

    4. 15. August 2026 um 14:26 UTCresolved

      Der Vorfall wurde gelöst

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Login Probleme

    Beginn 24. Juli 2026 um 17:47 UTC · 2h 27m

    IssuesGeringfügiger Vorfall
    1. 24. Juli 2026 um 17:47 UTCinvestigating

      Wir überwachen derzeit die login-probleme mit der anwendung.

    2. 24. Juli 2026 um 17:58 UTCmonitoring

      Ein Fix wurde identifiziert und wir arbeiten daran

    3. 24. Juli 2026 um 20:13 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Antragsausfälle

    Beginn 20. Juli 2026 um 22:55 UTC · 9m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. Juli 2026 um 22:55 UTCinvestigating

      Wir untersuchen derzeit einen plattformweiten Ausfall.

    2. 20. Juli 2026 um 23:02 UTCmonitoring

      Das Problem wurde identifiziert und ein Fix wurde eingesetzt. Wir verfolgen die Situation aufmerksam.

    3. 20. Juli 2026 um 23:04 UTCresolved

      Der Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Custom Domains Issues

    Beginn 8. Mai 2026 um 19:52 UTC · 1h 15m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Proposal Previews
    1. 8. Mai 2026 um 19:52 UTCinvestigating

      We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.

    2. 8. Mai 2026 um 21:07 UTCresolved

      This incident has been resolved.

    Service degradation

    Beginn 10. Februar 2026 um 21:19 UTC · 1h 34m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Proposal EditingProposal Previews
    1. 10. Februar 2026 um 21:19 UTCidentified

      We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.

    2. 10. Februar 2026 um 22:06 UTCmonitoring

      We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery

    3. 10. Februar 2026 um 22:53 UTCresolved

      We have confirmation from our provider that the incident has been resolved.

    Document sending errors

    Beginn 21. Januar 2026 um 12:17 UTC · 3h 51m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Email System
    1. 21. Januar 2026 um 12:17 UTCinvestigating

      We are currently investigating an issue with sending documents.

    2. 21. Januar 2026 um 13:07 UTCidentified

      The issue has been identified and a fix is under way

    3. 21. Januar 2026 um 13:08 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 21. Januar 2026 um 16:08 UTCresolved

      This incident has been resolved.

    Performance degradation affecting document editor and preview

    Beginn 9. Dezember 2025 um 15:40 UTC · 56m

    Pending
    Betroffene Komponenten
    Proposal EditingProposal Previews
    1. 9. Dezember 2025 um 15:40 UTCinvestigating

      We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible

    2. 9. Dezember 2025 um 16:36 UTCinvestigating

      The issue has been resolved and the services are back to normal.

    3. 9. Dezember 2025 um 16:36 UTCresolved

      This incident has been resolved.

    New Signup Users Redirected Back to Signup Page After Template Selection

    Beginn 26. November 2025 um 16:14 UTC · 1h 30m

    Pending
    Betroffene Komponenten
    Proposal Editing
    1. 26. November 2025 um 16:14 UTCinvestigating

      We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.

    2. 26. November 2025 um 17:44 UTCresolved

      This incident has been resolved.

    Service degradation

    Beginn 20. Oktober 2025 um 16:19 UTC · 21h 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. Oktober 2025 um 16:19 UTCinvestigating

      We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.

    2. 21. Oktober 2025 um 13:23 UTCresolved

      This incident has been resolved.

    Service Interruption

    Beginn 20. Oktober 2025 um 09:28 UTC · 1h 25m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 20. Oktober 2025 um 09:28 UTCmonitoring

      We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.

    2. 20. Oktober 2025 um 09:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    3. 20. Oktober 2025 um 09:35 UTCmonitoring

      We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.

    4. 20. Oktober 2025 um 10:13 UTCmonitoring

      Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.

    5. 20. Oktober 2025 um 10:53 UTCresolved

      Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.

    V3 Content Library instability

    Beginn 17. Oktober 2025 um 13:58 UTC · 2h 44m

    Pending
    Betroffene Komponenten
    Proposal Editing
    1. 17. Oktober 2025 um 13:58 UTCinvestigating

      The content library is not saving properly at the moment. We're working on a fix.

    2. 17. Oktober 2025 um 16:42 UTCresolved

      This incident should now be resolved. The Content Library functions have returned to normal operation.

    3. 17. Oktober 2025 um 16:45 UTCpostmortem

      [https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)

    We are investigating reports of major outage

    Beginn 10. Mai 2024 um 18:13 UTC · 8m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 10. Mai 2024 um 18:13 UTCinvestigating

      We are currently investigating this issue.

    2. 10. Mai 2024 um 18:17 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. Mai 2024 um 18:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. Mai 2024 um 18:20 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Beginn 12. April 2024 um 18:46 UTC · 17m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 12. April 2024 um 18:46 UTCinvestigating

      We are currently investigating this issue.

    2. 12. April 2024 um 18:47 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. April 2024 um 18:53 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. April 2024 um 19:02 UTCresolved

      This incident has been resolved.

    Elevated error rate on previews

    Beginn 8. März 2024 um 15:50 UTC · 55m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Proposal Previews
    1. 8. März 2024 um 15:50 UTCinvestigating

      We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.

    2. 8. März 2024 um 15:59 UTCidentified

      The issue has been identified. We are working on a fix.

    3. 8. März 2024 um 16:15 UTCmonitoring

      A fix has been implemented, we are monitoring.

    4. 8. März 2024 um 16:45 UTCresolved

      This incident has been resolved.

    We are investigating reports of degraded performance

    Beginn 1. Februar 2024 um 20:19 UTC · 22m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1. Februar 2024 um 20:19 UTCinvestigating

      We are currently investigating this issue.

    2. 1. Februar 2024 um 20:40 UTCresolved

      This incident has been resolved.

    We are investigating reports of major outage

    Beginn 1. Februar 2024 um 16:15 UTC · 2h 40m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 1. Februar 2024 um 16:15 UTCinvestigating

      We are currently investigating this issue.

    2. 1. Februar 2024 um 16:33 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 1. Februar 2024 um 17:13 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 1. Februar 2024 um 18:56 UTCresolved

      This incident has been resolved.

    Application down due to 500 errors

    Beginn 29. Januar 2024 um 17:59 UTC · 2m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 29. Januar 2024 um 17:59 UTCinvestigating

      We are currently investigating this issue.

    2. 29. Januar 2024 um 18:00 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 29. Januar 2024 um 18:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29. Januar 2024 um 18:01 UTCresolved

      This incident has been resolved.

    High level of errors with our API service

    Beginn 17. Januar 2024 um 14:45 UTC · 47m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 17. Januar 2024 um 14:45 UTCinvestigating

      We are currently investigating this issue.

    2. 17. Januar 2024 um 14:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 17. Januar 2024 um 15:32 UTCresolved

      This incident has been resolved.

    Application down

    Beginn 9. Januar 2024 um 18:29 UTC · 9m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Proposal EditingEmail SystemProposal PreviewsThird Party Integrations
    1. 9. Januar 2024 um 18:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 9. Januar 2024 um 18:29 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 9. Januar 2024 um 18:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. Januar 2024 um 18:38 UTCresolved

      This incident has been resolved.