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    Störungsverlauf von Quantify Technologies

    13 Quantify Technologies incidents · März 2020 — official updates, affected components, duration and resolution details.

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    App in Jira does not respond

    Beginn 14. November 2023 um 15:55 UTC · 4h 41m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify Frontend
    1. 14. November 2023 um 15:55 UTCinvestigating

      The app in Jira doesn't load. Backend services operate in normal mode. No data loss is expected.

    2. 14. November 2023 um 17:19 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. November 2023 um 20:36 UTCresolved

      This incident has been resolved.

    Incorrect subscription status

    Beginn 19. September 2023 um 21:26 UTC · 18h 56m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Quantify Frontend
    1. 19. September 2023 um 21:26 UTCinvestigating

      We are currently investigating this issue.

    2. 19. September 2023 um 21:59 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 20. September 2023 um 05:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20. September 2023 um 16:22 UTCresolved

      This incident has been resolved.

    App pages don't respond

    Beginn 4. April 2023 um 23:54 UTC · 2h 3m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify Backend
    1. 4. April 2023 um 23:54 UTCinvestigating

      We are currently investigating this issue.

    2. 5. April 2023 um 01:57 UTCresolved

      This incident has been resolved.

    Outage

    Beginn 14. September 2022 um 09:00 UTC · 11h 0m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify Frontend
    1. 14. September 2022 um 17:53 UTCinvestigating

      We are currently investigating this issue.

    2. 14. September 2022 um 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. September 2022 um 18:31 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 14. September 2022 um 20:00 UTCresolved

      This incident has been resolved.

    Database outage

    Beginn 16. August 2021 um 21:12 UTC · 9d 5h

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify BackendQuantify Frontend
    1. 16. August 2021 um 21:12 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 17. August 2021 um 01:59 UTCidentified

      We are continuing to work on a fix for this issue.

    3. 17. August 2021 um 03:22 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 18. August 2021 um 02:26 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 19. August 2021 um 17:23 UTCmonitoring

      Mitigation activities are still in progress.

    6. 23. August 2021 um 16:39 UTCmonitoring

      We've made good progress over the weekend with a number of optimizations and reduced the backlog of data processing. However, service remains in the downgraded state with some potential interruptions.

    7. 26. August 2021 um 02:18 UTCresolved

      This incident has been resolved.

    Service Temporarily Unavailable

    Beginn 24. Mai 2021 um 22:29 UTC · 5h 40m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Quantify Frontend
    1. 24. Mai 2021 um 22:29 UTCinvestigating

      We are currently investigating this issue.

    2. 24. Mai 2021 um 22:54 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 25. Mai 2021 um 03:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 25. Mai 2021 um 04:09 UTCresolved

      This incident has been resolved.

    App is unresponsive

    Beginn 2. März 2021 um 22:44 UTC · 1h 57m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify BackendQuantify Frontend
    1. 2. März 2021 um 22:44 UTCinvestigating

      We are currently investigating this issue.

    2. 3. März 2021 um 00:05 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. März 2021 um 00:38 UTCidentified

      We are continuing to work on a fix for this issue.

    4. 3. März 2021 um 00:41 UTCresolved

      The issue was caused by the cloud firewall that started blocking traffic. Firewall rules were updated with further investigation of the root cause.

    Static assets don't load in some environments

    Beginn 4. Januar 2021 um 21:18 UTC · 19h 51m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Quantify Frontend
    1. 4. Januar 2021 um 21:18 UTCinvestigating

      We are currently investigating this issue.

    2. 5. Januar 2021 um 02:16 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. Januar 2021 um 02:43 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. Januar 2021 um 17:09 UTCresolved

      This incident has been resolved.

    Delayed data processing

    Beginn 10. November 2020 um 04:12 UTC · 12h 30m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Quantify Backend
    1. 10. November 2020 um 04:12 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 10. November 2020 um 16:42 UTCresolved

      This incident has been resolved.

    High number of errors

    Beginn 3. August 2020 um 18:39 UTC · 18h 9m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Quantify Backend
    1. 3. August 2020 um 18:39 UTCinvestigating

      We are currently investigating this issue.

    2. 4. August 2020 um 00:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 4. August 2020 um 12:48 UTCresolved

      This incident has been resolved.

    Delayed data processing due to data migration

    Beginn 9. Juni 2020 um 19:22 UTC · 2d 23h

    Pending
    Betroffene Komponenten
    Quantify Backend
    1. 9. Juni 2020 um 19:22 UTCmonitoring

      This is a planned operation. Apologies for the inconvenience.

    2. 12. Juni 2020 um 18:55 UTCresolved

      This incident has been resolved.

    Backend data processing is delayed

    Beginn 7. April 2020 um 23:46 UTC · 6h 29m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Quantify Backend
    1. 7. April 2020 um 23:46 UTCinvestigating

      We are currently investigating this issue.

    2. 8. April 2020 um 04:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 8. April 2020 um 19:30 UTCresolved

      This incident has been resolved.

    Issues with DNS

    Beginn 16. März 2020 um 05:26 UTC · 19m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Quantify BackendQuantify Frontend
    1. 16. März 2020 um 05:26 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    2. 16. März 2020 um 19:36 UTCresolved

      This incident has been resolved.