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    Störungsverlauf von Quickbooks

    58 Quickbooks incidents · Dezember 2023 — official updates, affected components, duration and resolution details.

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    Duplizierte Transaktionen, die einige Payroll- und Payments-Kunden betreffen

    Beginn 16. September 2026 um 17:30 UTC · 5h 32m

    Pending
    Betroffene Komponenten
    United StatesUnited States
    1. 16. September 2026 um 17:30 UTCmonitoring

      Wir sind uns bewusst, dass einige Kunden doppelte Transaktionen in Payroll und Payments erleben. Unsere Teams arbeiten aktiv daran, dieses Problem zu lösen und alle doppelten Transaktionen zu korrigieren. Wenn Sie Fragen haben oder sofortige Hilfe benötigen, besuchen Sie intuit.com/support. Es tut uns leid für die störung und schätzen ihre geduld, während wir dies richtig machen.

    2. 16. September 2026 um 17:31 UTCmonitoring

      Wir werden weiterhin auf weitere Probleme achten.

    3. 16. September 2026 um 23:02 UTCresolved

      Dieses Problem ist gelöst. Payroll und Payments Kunden wurden kontaktiert. Rückerstattungen von doppelten Transaktionen werden verarbeitet. Es tut uns leid für die Störung und schätzen Ihre Geduld.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Einige Benutzer können Probleme beim Anmelden bei QuickBooks Online auftreten

    Beginn 1. September 2026 um 20:56 UTC · 7h 24m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    EMEAAPACUnited StatesCanada
    1. 1. September 2026 um 20:56 UTCinvestigating

      Wir untersuchen derzeit ein Problem, das QBO-Logins betrifft. Einige Benutzer können auch Fehler bei der Verwendung der verschiedenen Funktionen in der Anwendung sehen. Unser Engineering-Team arbeitet aktiv daran, dies zu beheben, und wir werden Updates teilen, sobald sie verfügbar sind. Wir entschuldigen uns für die Unannehmlichkeiten.

    2. 1. September 2026 um 22:20 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 2. September 2026 um 04:16 UTCidentified

      Unser Engineering-Team hat die Ursache des Problems herausgefunden und ein Fix ist im Einsatz, wir sehen bereits eine Wiederherstellung in unseren Systemen und bald wird der Service vollständig wiederhergestellt. Wir werden Updates teilen, sobald sie verfügbar sind. Wir entschuldigen uns für die damit verbundenen Unannehmlichkeiten und danken Ihnen für Ihre Geduld.

    4. 2. September 2026 um 04:19 UTCresolved

      Das Problem wurde behoben und wir bestätigen die Systemwiederherstellung in allen Regionen. Wir entschuldigen uns für die damit verbundenen Unannehmlichkeiten und danken Ihnen für Ihre Geduld.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Einige QuickBooks-Benutzer erhalten Fehler und können Transaktionen bei der Suche nicht anzeigen.

    Beginn 31. August 2026 um 18:26 UTC · 2h 4m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    United States
    1. 31. August 2026 um 18:26 UTCinvestigating

      Wir untersuchen derzeit die Ursache der Fehler bei der Suche oder Anzeige von Transaktionen.

    2. 31. August 2026 um 18:27 UTCinvestigating

      Wir untersuchen derzeit ein Problem, das die Suche betrifft. Einige Benutzer sehen möglicherweise Fehler oder können kürzlich hinzugefügte Daten nicht finden. Unser Engineering-Team arbeitet aktiv daran, dies zu beheben, und wir werden Updates teilen, sobald sie verfügbar sind. Wir entschuldigen uns für die Unannehmlichkeiten.

    3. 31. August 2026 um 20:30 UTCresolved

      Die Suchprobleme, die QuickBooks betreffen, wurden behoben. Wir überwachen weiterhin die vollständige Genesung. Vielen Dank für Ihre Geduld

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Quickbooks Online Latenz Problem

    Beginn 19. August 2026 um 14:30 UTC · 2h 23m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    EMEAUnited StatesCanada
    1. 19. August 2026 um 14:30 UTCinvestigating

      Wir sind uns bewusst, dass einige Kunden Latenz haben, wenn sie QuickBooks Online verwenden. Unser Ingenieurteam untersucht das Problem aktiv, um die Ursache zu identifizieren und die normale Leistung so schnell wie möglich wiederherzustellen. Wir schätzen Ihre Geduld und werden weitere Updates bereitstellen, sobald weitere Informationen verfügbar sind.

    2. 19. August 2026 um 16:13 UTCmonitoring

      Das Latenzproblem mit QuickBooks wurde behoben. Das Engineering-Team hat einen Fix implementiert und überwacht weiterhin die vollständige Wiederherstellung

    3. 19. August 2026 um 16:54 UTCresolved

      Zuvor hatten einige Benutzer Probleme mit QuickBooks Online (QBO) -Funktionen. Unsere Teams haben das zugrunde liegende Problem identifiziert und gelöst. Alle Dienste sind jetzt wiederhergestellt und funktionieren normal. Wir schätzen Ihr Verständnis und Ihre Geduld.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online

    Beginn 5. August 2026 um 13:20 UTC · 4h 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    EMEA
    1. 5. August 2026 um 13:20 UTCinvestigating

      We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.

    2. 5. August 2026 um 17:43 UTCmonitoring

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    3. 5. August 2026 um 17:43 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 5. August 2026 um 17:46 UTCresolved

      HMRC service interruption We're currently experiencing connection issues that may affect some MTD for Income Tax submissions. You may notice: Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions A repeated "reauthorise with HMRC" request that loops even after reconnecting. We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you. There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.

    QuickBooks Online Login Problem

    Beginn 8. Juli 2026 um 13:08 UTC · 3h 17m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    EMEAAPACUnited StatesCanadaLATAM
    1. 8. Juli 2026 um 13:08 UTCinvestigating

      Wir sind uns bewusst, dass einige Kunden Login-Probleme mit QuickBooks Online haben. Unser Engineering-Team untersucht aktiv, um die Ursache zu identifizieren und zu beheben

    2. 8. Juli 2026 um 13:09 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 8. Juli 2026 um 15:07 UTCmonitoring

      Das Login-Problem mit QuickBooks wurde behoben. Das Engineering-Team hat einen Fix implementiert und überwacht weiterhin die vollständige Wiederherstellung

    4. 8. Juli 2026 um 15:07 UTCmonitoring

      Wir werden weiterhin auf weitere Probleme achten.

    5. 8. Juli 2026 um 16:25 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Resolved - Unable to Save Transactions

    Beginn 18. Juni 2026 um 18:09 UTC · 0m

    Pending
    Betroffene Komponenten
    Canada
    1. 18. Juni 2026 um 18:09 UTCresolved

      We have resolved the issue affecting users' ability to save invoices and transactions. Some users were experiencing an error related to sales tax when attempting to save. We apologize for any inconvenience this may have caused.

    QuickBooks Desktop Payroll updates returning Internet connection error

    Beginn 15. Juni 2026 um 14:54 UTC · 3h 24m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    United States
    1. 15. Juni 2026 um 14:54 UTCinvestigating

      Engineers are aware of the issue and it is in the process of being prioritized/investigated. Although this is being actively looked at, we do not have an ETA for resolution at this time.

    2. 15. Juni 2026 um 16:45 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information.

    3. 15. Juni 2026 um 16:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 15. Juni 2026 um 18:18 UTCresolved

      Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Online Payroll - Intermittent Issue

    Beginn 12. Mai 2026 um 19:49 UTC · 1h 11m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    United StatesCanada
    1. 12. Mai 2026 um 19:49 UTCinvestigating

      We're currently investigating an issue that may be affecting some of our services. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information

    2. 12. Mai 2026 um 20:14 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. Mai 2026 um 20:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We apologize for the inconvenience and hope to get everything up and running soon.

    4. 12. Mai 2026 um 21:00 UTCresolved

      Our teams have resolved the issue, and users should now be able to run through QuickBooks Payroll functions. Thank you for your patience as we worked to resolve this issue.

    Unable to access Expense Transactions menu

    Beginn 27. April 2026 um 14:50 UTC · 1h 30m

    Pending
    Betroffene Komponenten
    EMEAUnited StatesCanada
    1. 27. April 2026 um 14:50 UTCinvestigating

      Some customers are seeing an error when attempting to access the Expense Transactions page. We are aware of the issue and are attempting to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 27. April 2026 um 16:21 UTCresolved

      This incident has been resolved.

    Investigating: Issues with Tax Calculation

    Beginn 2. März 2026 um 18:05 UTC · 1h 15m

    Pending
    Betroffene Komponenten
    EMEAAPACUnited StatesCanadaLATAM
    1. 2. März 2026 um 18:05 UTCinvestigating

      We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.

    2. 2. März 2026 um 19:20 UTCresolved

      This incident has been resolved.

    Unable to use multiple features in QuickBooksOnline

    Beginn 24. Februar 2026 um 03:35 UTC · 5h 1m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    EMEAAPACUnited StatesCanadaLATAM
    1. 24. Februar 2026 um 03:35 UTCinvestigating

      We are currently investigating the issue.

    2. 24. Februar 2026 um 05:32 UTCinvestigating

      Investigating Issues with Transaction Processing and Settings Update: We are currently investigating reports of intermittent failures across our transaction module. Users may experience the following: Company Settings: Pages may fail to load or appear blank. Product/Service Tables: Data may not display correctly within transactions. Tax Calculations: Automatic tax calculations are currently unavailable. Saving Transactions: Users are currently unable to save new or existing transactions. Our engineering team is actively working to identify the root cause. We apologize for the disruption and will provide another update as soon as more information is available.

    3. 24. Februar 2026 um 06:04 UTCinvestigating

      We are continuing to investigate this issue.

    4. 24. Februar 2026 um 07:24 UTCmonitoring

      A fix has been implemented and we're monitoring the results.

    5. 24. Februar 2026 um 08:36 UTCresolved

      We have successfully resolved the technical issues affecting company settings, product tables, tax calculations, and transaction saving. All systems are now operating normally. If you are still experiencing any issues, please try the following: Refresh your browser page. Sign out and sign back into your account. Thank you for your patience while we worked to get things back on track.

    QuickBooks Online Accountant issue accessing clients and being redirected to the login page

    Beginn 20. Januar 2026 um 19:59 UTC · 3h 42m

    Pending
    Betroffene Komponenten
    United StatesCanada
    1. 20. Januar 2026 um 19:59 UTCinvestigating

      Some accountants are currently unable to access clients in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 20. Januar 2026 um 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. Januar 2026 um 23:42 UTCresolved

      This incident has been resolved.

    Some users may encounter issues when trying to Login to QuickBooks Online.

    Beginn 5. Januar 2026 um 16:33 UTC · 52m

    Pending
    Betroffene Komponenten
    EMEAAPACUnited StatesCanadaLATAM
    1. 5. Januar 2026 um 16:33 UTCidentified

      We've identified the issue affecting some of our services and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place.

    2. 5. Januar 2026 um 17:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    3. 5. Januar 2026 um 17:25 UTCresolved

      Earlier today, some users experienced issues with QuickBooks Online (QBO) features. Our teams have identified and resolved the underlying problem. All services are now restored and functioning normally. We appreciate your understanding and patience.

    QuickBooks Desktop users are encountering an Unrecoverable Error when updating Tax Table 22601 when in multi-user mode

    Beginn 22. Dezember 2025 um 21:48 UTC · 1d 1h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    United States
    1. 22. Dezember 2025 um 21:48 UTCidentified

      We have identified an issue causing an Unrecoverable Error when QuickBooks Desktop users are updating Tax Table 22601 when in multi-user mode. To bypass the unrecoverable error please temporarily switch to single-user mode and restart the update. We’ve identified the source of the problem and are working to resolve the issue.

    2. 23. Dezember 2025 um 05:40 UTCmonitoring

      Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Payroll update: https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/get-latest-payroll-tax-table-update/L2Sgtt3Gy_US_en_US?uid=mji5m6vy

    3. 23. Dezember 2025 um 23:07 UTCresolved

      After monitoring the solution implemented yesterday we are confident that the issue is resolved. Make sure you download and install the latest QuickBooks program update by going to Help > Update QuickBooks Desktop. You will need to close and reopen QuickBooks after installing the latest release. We thank you again for your understanding and patience.

    Some customers are unable to login in to QuickBooks Online

    Beginn 18. Dezember 2025 um 10:52 UTC · 4h 36m

    Pending
    Betroffene Komponenten
    EMEAAPACUnited StatesCanada
    1. 18. Dezember 2025 um 10:52 UTCinvestigating

      Some customers are currently unable to login in to their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 18. Dezember 2025 um 14:24 UTCinvestigating

      We are continuing to investigate this issue.

    3. 18. Dezember 2025 um 14:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results

    4. 18. Dezember 2025 um 15:28 UTCresolved

      This incident has been resolved.

    Some customers are unable to view or create Sales Forms in to QuickBooks Online

    Beginn 3. Dezember 2025 um 15:09 UTC · 1h 23m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    United States
    1. 3. Dezember 2025 um 15:09 UTCinvestigating

      Some customers are currently unable to create sales transactions in their QuickBooks Online account. We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

    2. 3. Dezember 2025 um 15:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. Dezember 2025 um 15:47 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3. Dezember 2025 um 16:32 UTCresolved

      This incident has been resolved.

    A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

    Beginn 12. November 2025 um 20:19 UTC · 41m

    Pending
    Betroffene Komponenten
    United States
    1. 12. November 2025 um 20:19 UTCinvestigating

      What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.

    2. 12. November 2025 um 20:21 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. November 2025 um 20:28 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 12. November 2025 um 20:29 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 12. November 2025 um 20:39 UTCmonitoring

      We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

    6. 12. November 2025 um 20:59 UTCresolved

      This incident has been resolved.

    Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

    Beginn 10. Oktober 2025 um 03:46 UTC · 2h 18m

    IssuesGeringfügiger Vorfall
    1. 10. Oktober 2025 um 03:46 UTCmonitoring

      Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.

    2. 10. Oktober 2025 um 06:04 UTCresolved

      This incident has been resolved.

    Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

    Beginn 8. Oktober 2025 um 17:16 UTC · 2h 7m

    Pending
    Betroffene Komponenten
    EMEAAPACUnited StatesCanada
    1. 8. Oktober 2025 um 17:16 UTCinvestigating

      We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    2. 8. Oktober 2025 um 17:50 UTCidentified

      We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

    3. 8. Oktober 2025 um 18:34 UTCmonitoring

      A fix has been implemented and we are actively monitoring the results.

    4. 8. Oktober 2025 um 19:23 UTCresolved

      This incident has been resolved.