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    Störungsverlauf von Robin

    52 Robin incidents · Juni 2023 — official updates, affected components, duration and resolution details.

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    Dashboard-Ladeproblem

    Beginn 1. Oktober 2026 um 14:38 UTC · 17m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 1. Oktober 2026 um 14:38 UTCinvestigating

      Wir untersuchen derzeit ein Problem mit dem Robin Dashboard.

    2. 1. Oktober 2026 um 14:43 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 1. Oktober 2026 um 14:55 UTCresolved

      Robin Dashboard wird jetzt geladen

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Dashboard Login Fehler

    Beginn 16. September 2026 um 13:54 UTC · 35m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 16. September 2026 um 13:54 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    2. 16. September 2026 um 14:08 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 16. September 2026 um 14:29 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Dashboard-Ladeproblem

    Beginn 14. Juli 2026 um 13:12 UTC · 2h 51m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    APIAdd-inDashboardMobile
    1. 14. Juli 2026 um 13:12 UTCinvestigating

      Wir untersuchen derzeit ein Problem mit dem Robin Dashboard, das nicht geladen wird.

    2. 14. Juli 2026 um 14:38 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 14. Juli 2026 um 15:15 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    4. 14. Juli 2026 um 15:34 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    5. 14. Juli 2026 um 16:03 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Robin dashboard and map loading issues

    Beginn 12. Juni 2026 um 01:39 UTC · 1h 7m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    DashboardMobile
    1. 12. Juni 2026 um 01:39 UTCinvestigating

      We are currently investigating an issue with the Robin dashboard

    2. 12. Juni 2026 um 01:46 UTCinvestigating

      We are continuing to investigate this issue.

    3. 12. Juni 2026 um 02:13 UTCmonitoring

      A fix has been implemented for the Robin dashboard and we are continuing to monitor the platform.

    4. 12. Juni 2026 um 02:46 UTCresolved

      This incident has been resolved.

    Dashboard Loading Issue

    Beginn 1. Juni 2026 um 20:23 UTC · 38m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    APIAdd-inDashboardRoom DisplaysStatus BoardsMobile
    1. 1. Juni 2026 um 20:23 UTCinvestigating

      We are currently investigating an issue with loading the Robin Platform

    2. 1. Juni 2026 um 20:48 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. Juni 2026 um 21:01 UTCresolved

      We've pushed out a fix for the dashboard issue and the platform is working as expected.

    Dashboard Login Failures

    Beginn 17. März 2026 um 13:30 UTC · 2h 58m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 17. März 2026 um 13:30 UTCinvestigating

      We are currently investigating this issue.

    2. 17. März 2026 um 15:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. März 2026 um 15:30 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. März 2026 um 15:30 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17. März 2026 um 16:28 UTCresolved

      This incident has been resolved.

    Dashboard login issue

    Beginn 12. März 2026 um 21:07 UTC · 1h 30m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 12. März 2026 um 21:07 UTCinvestigating

      We are currently investigating this issue.

    2. 12. März 2026 um 21:14 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. März 2026 um 22:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. März 2026 um 22:24 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 12. März 2026 um 22:37 UTCresolved

      This incident has been resolved.

    Dashboard login issue

    Beginn 10. März 2026 um 00:09 UTC · 3h 7m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 10. März 2026 um 00:10 UTCinvestigating

      We are currently investigating an issue preventing logging into the Robin dashboard.

    2. 10. März 2026 um 01:52 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 10. März 2026 um 02:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 10. März 2026 um 02:56 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 10. März 2026 um 03:16 UTCresolved

      This incident has been resolved.

    Slow loading in US Data Center

    Beginn 3. März 2026 um 14:18 UTC · 2h 20m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIAdd-inDashboardStatus BoardsMobile
    1. 3. März 2026 um 14:18 UTCinvestigating

      We are currently investigating this issue.

    2. 3. März 2026 um 14:38 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 3. März 2026 um 14:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 3. März 2026 um 16:39 UTCresolved

      This incident has been resolved.

    Unable to book desks

    Beginn 26. Februar 2026 um 21:18 UTC · 1h 4m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 26. Februar 2026 um 21:18 UTCinvestigating

      There is currently an issue preventing desk booking. We are investigating the isssue.

    2. 26. Februar 2026 um 22:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 26. Februar 2026 um 22:22 UTCresolved

      This incident has been resolved.

    SAML Login Issue

    Beginn 19. Februar 2026 um 13:56 UTC · 25m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Dashboard
    1. 19. Februar 2026 um 13:56 UTCinvestigating

      We are currently investigating an issue related to SAML login which may impact logging into the Robin Platform.

    2. 19. Februar 2026 um 14:04 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19. Februar 2026 um 14:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19. Februar 2026 um 14:20 UTCresolved

      This incident has been resolved.

    Elevated error rate and loading issues

    Beginn 27. August 2025 um 09:25 UTC · 6h 36m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    APIAdd-inDashboardMobile
    1. 27. August 2025 um 09:25 UTCinvestigating

      We're investigating elevated error rates and loading issues across the platform.

    2. 27. August 2025 um 09:29 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 27. August 2025 um 09:57 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 27. August 2025 um 12:47 UTCmonitoring

      We are experiencing extremely high traffic load and are continuing to implement additional measures to address it.

    5. 27. August 2025 um 14:48 UTCmonitoring

      We have mitigated the high traffic and applications are working as expected again. We will continue to monitor closely.

    6. 27. August 2025 um 16:01 UTCresolved

      This incident has been resolved.

    Increased Error Rates

    Beginn 21. August 2025 um 17:51 UTC · 2h 44m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    DashboardMobile
    1. 21. August 2025 um 17:51 UTCinvestigating

      We are currently investigating this issue.

    2. 21. August 2025 um 18:56 UTCidentified

      We have identified ongoing networking issues with third party providers including CloudFlare and AWS and are attempting to work around them.

    3. 21. August 2025 um 20:03 UTCmonitoring

      We have applied internal fixes to work around the provider issues and have restored service and will continue monitoring.

    4. 21. August 2025 um 20:34 UTCresolved

      This incident has been resolved.

    Increased API Latency

    Beginn 18. Juni 2025 um 14:29 UTC · 2d 0h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Add-inDashboardMobile
    1. 18. Juni 2025 um 14:29 UTCinvestigating

      We are currently investigating this issue.

    2. 18. Juni 2025 um 14:50 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 18. Juni 2025 um 15:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 20. Juni 2025 um 15:06 UTCresolved

      This incident has been resolved.

    API latency in EU region

    Beginn 17. Juni 2025 um 09:45 UTC · 7h 30m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    APIDashboardMobile
    1. 17. Juni 2025 um 09:45 UTCinvestigating

      We're investigating increased API latency in Robin's EU region.

    2. 17. Juni 2025 um 09:56 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. Juni 2025 um 10:15 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. Juni 2025 um 17:15 UTCresolved

      This incident has been resolved.

    Increased API Latency

    Beginn 12. Juni 2025 um 18:10 UTC · 1h 6m

    Pending
    Betroffene Komponenten
    DashboardMobile
    1. 12. Juni 2025 um 18:10 UTCinvestigating

      We are currently investigating this issue.

    2. 12. Juni 2025 um 18:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. Juni 2025 um 19:16 UTCresolved

      This incident has been resolved.

    Dashboard and mobile degraded performance

    Beginn 27. Mai 2025 um 00:06 UTC · 1h 1m

    Pending
    Betroffene Komponenten
    DashboardMobile
    1. 27. Mai 2025 um 00:06 UTCinvestigating

      We are currently investigating this issue.

    2. 27. Mai 2025 um 00:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. Mai 2025 um 01:07 UTCresolved

      This incident has been resolved.

    Dashboard and mobile degraded performance

    Beginn 29. April 2025 um 15:22 UTC · 6h 11m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    DashboardMobile
    1. 29. April 2025 um 15:22 UTCinvestigating

      We are currently investigating this issue.

    2. 29. April 2025 um 15:58 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 29. April 2025 um 21:33 UTCresolved

      This incident has been resolved.

    Dashboard and mobile applications intermittent

    Beginn 16. April 2025 um 13:17 UTC · 1h 3m

    Pending
    Betroffene Komponenten
    DashboardMobile
    1. 16. April 2025 um 13:17 UTCinvestigating

      We are currently investigating this issue.

    2. 16. April 2025 um 13:42 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 16. April 2025 um 14:20 UTCresolved

      This incident has been resolved.

    Robin dashboard and mobile intermittently available

    Beginn 1. April 2025 um 21:51 UTC · 1h 27m

    Pending
    Betroffene Komponenten
    DashboardMobile
    1. 1. April 2025 um 21:51 UTCinvestigating

      We are currently investigating this issue.

    2. 1. April 2025 um 22:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 1. April 2025 um 23:18 UTCresolved

      This incident has been resolved.