Störungsverlauf von Routable

1. 1. September 2026 um 21:48 UTCinvestigating

   Wir sehen einen Anstieg der Fehler aufgrund eines Quickbooks Online-Ausfalls. Dies betrifft vor allem QBO Connected Workspaces.

2. 2. September 2026 um 03:03 UTCmonitoring

   Wir sehen jetzt, dass die meisten QuickBooks Online-Anfragen erfolgreich sind. Wir werden weiter beobachten.

3. 2. September 2026 um 03:36 UTCresolved

   Der Vorfall von QuickBooks Online (https://status.quickbooks.intuit.com/incidents/vkntw55njz2z) ist immer noch als ungelöst aufgeführt, aber wir haben stetige Erfolgsraten bei Anfragen an QBO beobachtet. Wir werden weiterhin auf Regressionen achten.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 13. Juli 2026 um 17:19 UTCidentified

   Wir sehen erhöhte Fehlerquoten bei unserem Zahlungsanbieter. Sie untersuchen derzeit.

2. 13. Juli 2026 um 17:58 UTCmonitoring

   Unser Anbieter hat einen Fix implementiert und wir sehen erfolgreiche Transaktionen. Wir überwachen und untersuchen gescheiterte Verbindlichkeiten.

3. 13. Juli 2026 um 20:02 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 14. Mai 2026 um 17:37 UTCmonitoring

   The Federal Reserve has experienced system issues this morning causing a delay in Same-Day ACH processing. Same-Day ACH debit and credit transactions expected to clear at 12:00 PM CT will be delayed. We are monitoring the situation and working with our partners.

2. 14. Mai 2026 um 18:48 UTCresolved

   This incident has been resolved.

1. 3. April 2026 um 16:26 UTCidentified

   An issue with a provider is resulting in errors for some international vendors and payments in the sandbox environment. Production payments are not affected.

2. 7. April 2026 um 16:30 UTCresolved

   Our provider has resolved their issues, and sandbox international payables are working as expected now.

1. 25. März 2026 um 15:55 UTCinvestigating

   We are investigating a rise in error rates and timeouts to our production application systems.

2. 25. März 2026 um 17:34 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25. März 2026 um 19:15 UTCresolved

   This incident has been resolved.

1. 4. Dezember 2025 um 18:54 UTCinvestigating

   We are currently experiencing degraded performance affecting logins and various in-app actions. Users may notice slower than usual response times. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as more information becomes available.

2. 4. Dezember 2025 um 18:56 UTCinvestigating

   We are continuing to investigate this issue.

3. 4. Dezember 2025 um 19:09 UTCmonitoring

   The issue has been resolved and we are monitoring.

4. 4. Dezember 2025 um 20:17 UTCresolved

   This incident has been resolved.

1. 18. November 2025 um 14:08 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 18. November 2025 um 14:40 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers. This is related to the ongoing Cloudflare outage.

3. 18. November 2025 um 14:58 UTCmonitoring

   Cloudflare has implemented a fix. We will continue to monitor systems.

4. 18. November 2025 um 18:34 UTCresolved

   This incident has been resolved.

1. 20. Oktober 2025 um 18:47 UTCidentified

   We are seeing an increase in payment processing failures due to an outage affecting our providers.

2. 20. Oktober 2025 um 23:24 UTCmonitoring

   We are seeing higher levels of success and will keep monitoring as providers report improved service.

3. 21. Oktober 2025 um 17:28 UTCresolved

   This incident has been resolved.

1. 16. Juli 2025 um 18:37 UTCinvestigating

   We are seeing an increase in error rate and latency in our system, affecting both the UI and the API. We are currently investigating the issue.

2. 16. Juli 2025 um 18:59 UTCinvestigating

   We are continuing to investigate this issue.

3. 16. Juli 2025 um 19:00 UTCidentified

   We have identified overloaded systems and are rectifying them. We are seeing some performance increases and lowered error rate, but we are still working on the issue.

4. 16. Juli 2025 um 19:29 UTCmonitoring

   Performance has been restored to normal levels, and we continue to monitor the services.

5. 16. Juli 2025 um 22:16 UTCmonitoring

   We are continuing to monitor for any further issues.

6. 16. Juli 2025 um 22:16 UTCresolved

   We have deployed a change to further improve responsiveness, and this incident is now complete.

1. 14. Mai 2025 um 16:52 UTCinvestigating

   Quickbooks online is experiencing an outage, and it is triggering disconnections with Routable. We are investigating and monitoring the QBO systems.

2. 14. Mai 2025 um 18:34 UTCinvestigating

   We are continuing to investigate this issue.

3. 14. Mai 2025 um 18:36 UTCresolved

   Quickbooks online has resolved their outage. Routable clients should be able to resume normal functionality within the platform. Please reach out if you require support with reconnections or authentication. Sorry for the disruption to your day!

1. 7. Mai 2025 um 01:09 UTCinvestigating

   We have a fix and are rolling it out momentarily.

2. 7. Mai 2025 um 01:10 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7. Mai 2025 um 01:40 UTCresolved

   A fix has been deployed.

1. 21. März 2025 um 21:49 UTCinvestigating

   Some transfers are delayed due an underlying provider issue. The team is investigating the issue now.

2. 21. März 2025 um 23:01 UTCmonitoring

   The system is working again, and we are monitoring for further issues. A small number of payables were impacted and put into Issue status, and the team is working to re-process them.

3. 21. März 2025 um 23:35 UTCresolved

   This incident has been resolved.

1. 14. März 2025 um 18:05 UTCmonitoring

   There was a period of increased errors and latency in requests to our dashboard and API. Requests are flowing faster now, and we are investigating the cause.

2. 14. März 2025 um 18:25 UTCresolved

   We have confirmed that all systems are behaving as expected.

1. 3. Februar 2025 um 18:34 UTCresolved

   We had a brief period of increased latency and error rates during a software deployment. The application was unresponsive for around 5 minutes, and recovered automatically. If there are any further issues please contact support.

1. 4. Dezember 2024 um 20:29 UTCinvestigating

   We are experiencing issues with our banking provider that may result in delays in processing as well as the inability to manually add funding sources.

2. 4. Dezember 2024 um 22:55 UTCresolved

   This incident has been resolved.

1. 17. Juni 2024 um 17:56 UTCresolved

   We had a brief rise in error rates and timeouts to our production application systems. This was resolved in roughly 8 minutes, and we will continue to monitor.

1. 27. April 2024 um 16:03 UTCinvestigating

   We're experiencing an elevated level of API errors and are currently looking into the issue.

2. 27. April 2024 um 17:10 UTCidentified

   We have reduced the error rate to the UI application, but we have disabled the API temporarily while we work on restoring system health.

3. 27. April 2024 um 18:30 UTCmonitoring

   Performance in our database is improving and the UI and API are responding quickly now. We will continue to monitor.

4. 27. April 2024 um 19:39 UTCresolved

   The service continues to operate as expected and all errors and latency has subsided.

1. 15. März 2024 um 16:22 UTCinvestigating

   We are seeing increased errors from Quickbooks Online which is experiencing their own internal outage. We will continue to investigate and provide reconnection support when Quickbooks Online restores service.

2. 15. März 2024 um 20:22 UTCmonitoring

   Quickbooks Online appears to have resolved their outage. We will continue to monitor connections. Please try to reconnect to Quickbooks Online in your Routable integration settings. We're happy to help if you encounter difficulties: feel free to reach out to support!

3. 16. März 2024 um 00:06 UTCresolved

   This event has been resolved. If you need help reconnecting Quickbooks Online, please don't hesitate to reach out.

1. 29. Januar 2024 um 21:19 UTCinvestigating

   We are seeing a number of payables that are taking longer to be created than normal, and we are investigating.

2. 29. Januar 2024 um 21:19 UTCinvestigating

   We are continuing to investigate this issue.

3. 29. Januar 2024 um 21:34 UTCmonitoring

   Payables are now processing quickly, and we are monitoring the service.

4. 30. Januar 2024 um 00:55 UTCresolved

   All tasks are operating smoothly.

1. 25. Januar 2024 um 22:16 UTCinvestigating

   We are seeing significant delays in a small percentage of newly created payments and are investigating the issue.

2. 25. Januar 2024 um 23:19 UTCmonitoring

   We have replaced a node in our infrastructure that was causing issues and all processes are running smoothly. We will continue to monitor to make sure everything is executing correctly.

3. 26. Januar 2024 um 00:04 UTCresolved

   The payment creation system is operating smoothly.