Störungsverlauf von Scrapbox

File upload error

Beginn 20. Juni 2026 um 04:29 UTC 2h 30m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox Server

20. Juni 2026 um 04:29 UTCinvestigating
We are currently investigating this issue.
20. Juni 2026 um 06:12 UTCidentified
The issue has been identified and a fix is being implemented.
20. Juni 2026 um 06:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. Juni 2026 um 06:59 UTCresolved
This incident has been resolved.

Server response speeds are slowing down.

Beginn 25. September 2024 um 05:00 UTC 4h 21m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Scrapbox Server

25. September 2024 um 05:58 UTCinvestigating
We are currently investigating this issue.
25. September 2024 um 07:47 UTCmonitoring
A fix has been implemented and we are monitoring the results.
25. September 2024 um 09:22 UTCresolved
This incident has been resolved.

Server error

Beginn 23. August 2024 um 01:40 UTC 2h 26m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox Server

23. August 2024 um 02:08 UTCinvestigating
We are currently investigating this issue.
23. August 2024 um 02:24 UTCinvestigating
We are continuing to investigate this issue.
23. August 2024 um 02:24 UTCmonitoring
A fix has been implemented and we are monitoring the results.
23. August 2024 um 04:06 UTCresolved
This incident has been resolved.

DB error

Beginn 22. Juli 2024 um 09:06 UTC 40m

IssuesGeringfügiger Vorfall

22. Juli 2024 um 09:16 UTCinvestigating
We are currently investigating this issue.
22. Juli 2024 um 09:27 UTCmonitoring
A fix has been implemented and we are monitoring the results.
22. Juli 2024 um 09:46 UTCresolved
This incident has been resolved.

DB connection error

Beginn 20. Mai 2024 um 04:33 UTC 1h 12m

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Scrapbox Server

20. Mai 2024 um 04:33 UTCinvestigating
We are currently investigating this issue.
20. Mai 2024 um 04:53 UTCmonitoring
A fix has been implemented and we are monitoring the results.
20. Mai 2024 um 05:45 UTCresolved
This incident has been resolved.

Temporarily inaccessible

Beginn 7. November 2023 um 14:48 UTC 1h 47m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox Server

7. November 2023 um 14:48 UTCinvestigating
We are currently investigating this issue.
7. November 2023 um 15:30 UTCidentified
The issue has been identified and a fix is being implemented.
7. November 2023 um 15:39 UTCmonitoring
A fix has been implemented and we are monitoring the results.
7. November 2023 um 16:35 UTCresolved
This incident has been resolved.
7. November 2023 um 20:45 UTCpostmortem
Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happend * In September, we changed our company credit card * In November, domain payment failed * Due to incorrect settings, payment failures were not properly notified to the developer ## Remediation plan * Fix payment notification settings * If the payment interval is long, such as for a domain, register the schedule in the calendar

DB settings failed

Beginn 6. März 2022 um 07:17 UTC 1h 24m

OutageKritischer Vorfall

Betroffene Komponenten

Scrapbox Server

6. März 2022 um 07:17 UTCidentified
The issue has been identified and a fix is being implemented.
6. März 2022 um 07:56 UTCidentified
DB configuration has been modified and is being deployed.
6. März 2022 um 08:17 UTCmonitoring
A fix has been implemented and we are monitoring the results.
6. März 2022 um 08:41 UTCresolved
This incident has been resolved.
6. März 2022 um 08:59 UTCpostmortem
Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happened We deployed two at the same time. * Code for new features * DB index creation code for use in new features A large number of processes requiring a non-existent DB index were running, and the DB hung up. ## Remediation plan Deploy the code that creates the DB index first. Then deploy the new functionality.

Server infrastructure down

Beginn 24. Februar 2022 um 16:34 UTC 36m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox ServerHeroku

24. Februar 2022 um 17:02 UTCidentified
The US/EU region of heroku, which we use as our infrastructure, is down. https://status.heroku.com/incidents/2402
24. Februar 2022 um 17:15 UTCresolved
Heroku's routing has been recovered. https://status.heroku.com/incidents/2402

client js build error

Beginn 28. Mai 2021 um 03:11 UTC 0m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox Server

28. Mai 2021 um 03:11 UTCresolved
This incident has been resolved.

DB query error

Beginn 28. April 2021 um 04:00 UTC 33m

OutageSchwerwiegender Vorfall

Betroffene Komponenten

Scrapbox Server

28. April 2021 um 04:00 UTCidentified
The issue has been identified and a fix is being implemented.
28. April 2021 um 04:00 UTCidentified
We are continuing to work on a fix for this issue.
28. April 2021 um 04:22 UTCmonitoring
A fix has been implemented and we are monitoring the results.
28. April 2021 um 04:34 UTCresolved
This incident has been resolved.

Search response is getting slower.

Beginn 18. April 2021 um 17:10 UTC 1d 8h

IssuesGeringfügiger Vorfall

Betroffene Komponenten

Scrapbox Server

20. April 2021 um 00:38 UTCinvestigating
We are currently investigating this issue.
20. April 2021 um 00:49 UTCmonitoring
Added search instance and we are monitoring result.
20. April 2021 um 01:20 UTCresolved
This incident has been resolved.