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    Störungsverlauf von Section

    50 Section incidents · März 2021 — official updates, affected components, duration and resolution details.

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    Connectivity issues with Section Anycast network

    Beginn 20. Februar 2026 um 18:45 UTC · 5h 6m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Anycast
    1. 20. Februar 2026 um 18:59 UTCinvestigating

      Section is currently experiencing connectivity issues with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20. Februar 2026 um 19:19 UTCidentified

      We’ve identified an issue with an upstream partner that is affecting the Section Anycast network.

    3. 20. Februar 2026 um 19:34 UTCmonitoring

      We have followed mitigation steps provided by our upstream partner to readvertise affected IP prefixes. We are now seeing traffic levels stabilize and connectivity issues beginning to resolve across the network. We will continue to monitor the situation closely to ensure full stability.

    4. 20. Februar 2026 um 19:44 UTCmonitoring

      We are now seeing connectivity and traffic flow return to normal levels. We will continue to monitor to ensure the stability of these routes.

    5. 20. Februar 2026 um 19:47 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 20. Februar 2026 um 21:04 UTCmonitoring

      While we await a final resolution from our upstream partner regarding the broader incident, our services are currently operating normally. We will continue to monitor the situation until their investigation is fully concluded.

    7. 20. Februar 2026 um 23:56 UTCresolved

      The incident has been resolved. Our upstream partner has also officially concluded their investigation and closed the underlying incident. We have verified that all services are operating at expected performance levels and have now concluded our monitoring period. We apologize for the disruption and appreciate your patience while we worked toward this resolution.

    Section Management Console Issues

    Beginn 23. Januar 2024 um 17:54 UTC · 23m

    Pending
    Betroffene Komponenten
    ConsoleAPI
    1. 23. Januar 2024 um 17:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 23. Januar 2024 um 18:17 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Beginn 30. Oktober 2023 um 20:21 UTC · 2h 20m

    Pending
    Betroffene Komponenten
    Console
    1. 30. Oktober 2023 um 20:21 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 30. Oktober 2023 um 20:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. Oktober 2023 um 20:24 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30. Oktober 2023 um 22:40 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Beginn 17. Oktober 2023 um 22:54 UTC · 31m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ConsoleAPI
    1. 17. Oktober 2023 um 22:54 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 17. Oktober 2023 um 22:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17. Oktober 2023 um 23:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. Oktober 2023 um 23:25 UTCresolved

      This incident has been resolved.

    Aperture certificate and Console access issues

    Beginn 6. Juli 2023 um 18:23 UTC · 22m

    OutageKritischer Vorfall
    Betroffene Komponenten
    ConsoleAPI
    1. 6. Juli 2023 um 18:23 UTCinvestigating

      We are currently investigating this issue.

    2. 6. Juli 2023 um 18:23 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6. Juli 2023 um 18:35 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 6. Juli 2023 um 18:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 6. Juli 2023 um 18:45 UTCresolved

      This incident has been resolved.

    Section Console unavailable

    Beginn 19. April 2023 um 23:23 UTC · 1h 26m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Console
    1. 19. April 2023 um 23:23 UTCinvestigating

      We are currently investigating this issue.

    2. 20. April 2023 um 00:10 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. April 2023 um 00:49 UTCresolved

      This incident has been resolved.

    Section Management Console Issues

    Beginn 8. April 2023 um 00:47 UTC · 3h 19m

    Pending
    Betroffene Komponenten
    ConsoleAPI
    1. 8. April 2023 um 00:47 UTCinvestigating

      Section is currently experiencing issues with our Management Console and API availability. End-users may experience issues with accessing the console or performing certain functions, including degraded performance with API's. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 8. April 2023 um 01:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 8. April 2023 um 03:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 8. April 2023 um 03:44 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 8. April 2023 um 04:07 UTCresolved

      This incident has been resolved.

    Degraded Service with Section Anycast Network

    Beginn 20. Dezember 2022 um 15:18 UTC · 2h 19m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    AnycastCalifornia
    1. 20. Dezember 2022 um 15:18 UTCinvestigating

      Section is currently experiencing degraded performance with the Section Anycast network. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 20. Dezember 2022 um 15:29 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 20. Dezember 2022 um 15:33 UTCmonitoring

      We are continuing to monitor for any further issues.

    4. 20. Dezember 2022 um 17:36 UTCresolved

      This incident has been resolved.

    Degraded Service in AWS US-EAST2 Region (Ohio)

    Beginn 5. Dezember 2022 um 20:46 UTC · 42m

    OutageSchwerwiegender Vorfall
    1. 5. Dezember 2022 um 20:46 UTCidentified

      Section is currently tracking an issue in AWS US-East 2 region that is currently impacting multiple customers. See here for more details: https://health.aws.amazon.com/health/status Section has automatically routed customer traffic away from this AWS POP however if customer origins are deployed in this region they will be experiencing 522 and 524 errors. Updates will continue to be provided on the status of this issue.

    2. 5. Dezember 2022 um 21:02 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 5. Dezember 2022 um 21:28 UTCresolved

      AWS has resolved the issue with AWS US-East-2 (Ohio) For more information please reference the AWS health status page here: https://health.aws.amazon.com/health/status

    Degraded performance within AWS PoPs

    Beginn 16. November 2022 um 10:12 UTC · 6h 13m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    LondonOregon
    1. 16. November 2022 um 10:12 UTCinvestigating

      We are currently investigating an issue with several AWS PoPs in North America & Europe

    2. 16. November 2022 um 11:16 UTCinvestigating

      Section Engineers continue to work on this issue with urgency. Updates will continue to be provided until the issue has been resolved.

    3. 16. November 2022 um 12:08 UTCinvestigating

      We are continuing to investigate this issue. Updates will continue to be provided until the issue has been resolved.

    4. 16. November 2022 um 13:09 UTCmonitoring

      A fix has been implemented, and we are currently monitoring the results.

    5. 16. November 2022 um 16:26 UTCresolved

      This incident has been resolved.

    DNS Resolution Issues

    Beginn 14. November 2022 um 02:37 UTC · 9m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    SydneyDNS
    1. 14. November 2022 um 02:37 UTCinvestigating

      Section is currently experiencing experiencing DNS related issues. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 14. November 2022 um 02:44 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 14. November 2022 um 02:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 14. November 2022 um 02:46 UTCresolved

      This incident has been resolved.

    Control Plane Degradation

    Beginn 9. November 2022 um 06:15 UTC · 26m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    ConsoleAPI
    1. 9. November 2022 um 06:15 UTCinvestigating

      On Nov 9th starting at 03:15 UTC, Section began experiencing degradation in its control plane. This would affect the time it takes for updates to reach the Points of Presence. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 9. November 2022 um 06:41 UTCresolved

      This incident has been resolved.

    User interface and APIs slow

    Beginn 13. Oktober 2022 um 19:39 UTC · 28m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Console
    1. 13. Oktober 2022 um 19:39 UTCidentified

      The issue has been identified and a fix is being implemented.

    2. 13. Oktober 2022 um 19:56 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 13. Oktober 2022 um 20:06 UTCresolved

      This incident has been resolved.

    New Project Creation API Issues

    Beginn 11. Oktober 2022 um 19:22 UTC · 23m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    ConsoleAPI
    1. 11. Oktober 2022 um 19:22 UTCidentified

      Users are unable to create new Projects on the Section platform. We have identified the issue and a fix is in progress.

    2. 11. Oktober 2022 um 19:45 UTCresolved

      This incident has been resolved.

    Management Console and API features unavailable

    Beginn 19. September 2022 um 17:06 UTC · 1h 2m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Console
    1. 19. September 2022 um 17:06 UTCinvestigating

      We are currently investigating this issue.

    2. 19. September 2022 um 17:11 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19. September 2022 um 17:25 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19. September 2022 um 18:08 UTCresolved

      This incident has been resolved.

    Section KEI Dashboard Issues

    Beginn 15. September 2022 um 20:22 UTC · 54m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Console
    1. 15. September 2022 um 20:22 UTCinvestigating

      Section is currently experiencing issues with our KEI Management Console. End-users may experience issues with accessing the console or performing certain functions. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 15. September 2022 um 21:16 UTCresolved

      This incident has been resolved.

    Degraded Service in AU Melbourne

    Beginn 13. September 2022 um 02:04 UTC · 4h 17m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Melbourne
    1. 13. September 2022 um 02:04 UTCinvestigating

      We are currently investigating this issue.

    2. 13. September 2022 um 02:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 13. September 2022 um 02:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 13. September 2022 um 06:21 UTCresolved

      This incident has been resolved.

    New logins to console.section.io may be slow or error

    Beginn 7. September 2022 um 22:31 UTC · 27m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Console
    1. 7. September 2022 um 22:31 UTCidentified

      Users that are not already logged in to console.section.io and are attempting to login may experience slowness or errors and will need to retry. Already logged in users should not be affected. Logins to aperture.section.io should not be affected. The issue has been identified and mitigations are being prepared.

    2. 7. September 2022 um 22:58 UTCresolved

      This incident has been resolved.

    KEI API unavailable

    Beginn 7. September 2022 um 00:55 UTC · 2h 47m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    API
    1. 7. September 2022 um 00:55 UTCinvestigating

      On Wednesday, 2022-09-07 starting at 12:40 UTC, Section began experiencing the KEI API endpoint being unavailable. Engineers are investigating this issue. Updates will continue to be provided on the status of this issue.

    2. 7. September 2022 um 01:32 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 7. September 2022 um 02:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 7. September 2022 um 02:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 7. September 2022 um 03:41 UTCresolved

      This incident has been resolved.

    KEI Add Project is currently unavailable

    Beginn 6. September 2022 um 03:22 UTC · 51m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Console
    1. 6. September 2022 um 03:22 UTCinvestigating

      We are currently investigating the issue

    2. 6. September 2022 um 03:22 UTCinvestigating

      We are continuing to investigate this issue.

    3. 6. September 2022 um 04:14 UTCresolved

      KEI projects can be created as documented here https://www.section.io/docs/get-started/create-environment/