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    Störungsverlauf von Sezzle

    51 Sezzle incidents · September 2019 — official updates, affected components, duration and resolution details.

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    Erhöhte API-Fehler

    Beginn 19. Oktober 2026 um 00:13 UTC · 33m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle Core API
    1. 19. Oktober 2026 um 00:13 UTCinvestigating

      Wir erleben erhöhte Fehlerraten bei unseren Gateway- und Kern-APIs.

    2. 19. Oktober 2026 um 00:19 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 19. Oktober 2026 um 00:19 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    4. 19. Oktober 2026 um 00:19 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    5. 19. Oktober 2026 um 00:45 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Service degradation

    Beginn 5. Juli 2026 um 17:52 UTC · 1h 40m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 5. Juli 2026 um 17:52 UTCinvestigating

      We are currently investigating this issue.

    2. 5. Juli 2026 um 18:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 5. Juli 2026 um 18:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 5. Juli 2026 um 18:53 UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. 5. Juli 2026 um 19:32 UTCresolved

      This incident has been resolved.

    Service degradation

    Beginn 3. Mai 2026 um 19:00 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 3. Mai 2026 um 19:50 UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Beginn 18. April 2026 um 03:34 UTC · 2h 10m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Sezzle WebsiteSezzle Dashboards
    1. 18. April 2026 um 03:34 UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. 18. April 2026 um 05:44 UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Beginn 9. Februar 2026 um 19:03 UTC · 49m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle Core API
    1. 9. Februar 2026 um 19:12 UTCinvestigating

      We are currently investigating this issue.

    2. 9. Februar 2026 um 19:30 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 9. Februar 2026 um 19:36 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 9. Februar 2026 um 19:36 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 9. Februar 2026 um 19:52 UTCresolved

      This incident has been resolved.

    Service Outage

    Beginn 29. Januar 2026 um 22:55 UTC · 37m

    Pending
    Betroffene Komponenten
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 29. Januar 2026 um 23:14 UTCinvestigating

      We are currently investigating this issue.

    2. 29. Januar 2026 um 23:15 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29. Januar 2026 um 23:15 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 29. Januar 2026 um 23:15 UTCidentified

      We are continuing to work on a fix for this issue.

    5. 29. Januar 2026 um 23:17 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. 29. Januar 2026 um 23:21 UTCmonitoring

      We are continuing to monitor for any further issues.

    7. 29. Januar 2026 um 23:32 UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Beginn 2. Januar 2026 um 17:27 UTC · 5m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway API
    1. 2. Januar 2026 um 17:27 UTCinvestigating

      We have identified the issue and a rollback is underway

    2. 2. Januar 2026 um 17:28 UTCidentified

      The issue has been identified and a solution is being merged

    3. 2. Januar 2026 um 17:28 UTCinvestigating

      We are currently investigating this issue.

    4. 2. Januar 2026 um 17:31 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 2. Januar 2026 um 17:32 UTCresolved

      This incident has been resolved.

    Service Outage

    Beginn 23. Juli 2025 um 16:55 UTC · 15m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 23. Juli 2025 um 16:55 UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. 23. Juli 2025 um 16:59 UTCidentified

      A faulty query was recently merged and has been reverted.

    3. 23. Juli 2025 um 17:05 UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. 23. Juli 2025 um 17:11 UTCresolved

      All services are fully operational again

    System outage

    Beginn 18. Februar 2025 um 08:22 UTC · 3h 54m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle Core API
    1. 18. Februar 2025 um 08:22 UTCinvestigating

      We are currently investigating this issue.

    2. 18. Februar 2025 um 08:34 UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. 18. Februar 2025 um 09:55 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 18. Februar 2025 um 10:35 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 18. Februar 2025 um 12:11 UTCmonitoring

      We are continuing to monitor for any further issues.

    6. 18. Februar 2025 um 12:16 UTCresolved

      This incident has been resolved.

    System Outage

    Beginn 28. Oktober 2024 um 17:35 UTC · 1h 5m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 28. Oktober 2024 um 17:35 UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. 28. Oktober 2024 um 17:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 28. Oktober 2024 um 18:40 UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Beginn 17. Oktober 2024 um 14:52 UTC · 55m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Sezzle Core API
    1. 17. Oktober 2024 um 14:52 UTCinvestigating

      We are currently investigating this issue.

    2. 17. Oktober 2024 um 14:58 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 17. Oktober 2024 um 14:59 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. Oktober 2024 um 15:47 UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Beginn 12. September 2024 um 21:53 UTC · 22m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 12. September 2024 um 21:53 UTCinvestigating

      We are currently investigating this issue.

    2. 12. September 2024 um 22:04 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 12. September 2024 um 22:15 UTCresolved

      This incident has been resolved.

    System outage

    Beginn 29. August 2024 um 09:37 UTC · 54m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 29. August 2024 um 09:37 UTCinvestigating

      We are currently investigating an issue.

    2. 29. August 2024 um 09:56 UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. 29. August 2024 um 10:30 UTCinvestigating

      The issue has been resolved.

    4. 29. August 2024 um 10:31 UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Beginn 28. August 2024 um 22:00 UTC · 39m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Dashboards
    1. 28. August 2024 um 22:00 UTCinvestigating

      We are currently investigating this issue.

    2. 28. August 2024 um 22:06 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 28. August 2024 um 22:06 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 28. August 2024 um 22:39 UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Beginn 31. Juli 2024 um 21:46 UTC · 49m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. 31. Juli 2024 um 21:46 UTCinvestigating

      We are currently investigating this issue.

    2. 31. Juli 2024 um 21:46 UTCidentified

      We have identified the issue and applying the fix now.

    3. 31. Juli 2024 um 21:50 UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. 31. Juli 2024 um 22:34 UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Beginn 30. Juli 2024 um 16:19 UTC · 35m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Sezzle Core API
    1. 30. Juli 2024 um 16:19 UTCinvestigating

      We are currently investigating this issue.

    2. 30. Juli 2024 um 16:22 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 30. Juli 2024 um 16:23 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 30. Juli 2024 um 16:54 UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Beginn 19. Juli 2024 um 13:38 UTC · 5h 12m

    Pending
    1. 19. Juli 2024 um 13:38 UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. 19. Juli 2024 um 18:49 UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. 19. Juli 2024 um 18:50 UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Beginn 25. April 2024 um 20:23 UTC · 1h 50m

    Pending
    Betroffene Komponenten
    Sezzle WebsiteSezzle Dashboards
    1. 25. April 2024 um 20:23 UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. 25. April 2024 um 21:42 UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. 25. April 2024 um 22:13 UTCresolved

      This incident has been resolved.

    System performance issue

    Beginn 15. Februar 2024 um 15:38 UTC · 1h 22m

    OutageKritischer Vorfall
    Betroffene Komponenten
    Sezzle Core API
    1. 15. Februar 2024 um 15:38 UTCinvestigating

      We are currently investigating this issue.

    2. 15. Februar 2024 um 15:55 UTCinvestigating

      We are continuing to investigate this issue.

    3. 15. Februar 2024 um 16:03 UTCidentified

      The issue has been identified and a fix is being implemented.

    4. 15. Februar 2024 um 16:11 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. 15. Februar 2024 um 17:01 UTCresolved

      This incident has been resolved.

    Service interruption

    Beginn 31. Januar 2024 um 16:51 UTC · 50m

    OutageSchwerwiegender Vorfall
    Betroffene Komponenten
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. 31. Januar 2024 um 17:05 UTCinvestigating

      We are currently investigating this issue.

    2. 31. Januar 2024 um 17:05 UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. 31. Januar 2024 um 17:07 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 31. Januar 2024 um 17:41 UTCresolved

      This incident has been resolved.