Orders Grid - Unable to load orders
- investigating
We are currently investigating this issue.
- resolved
This incident has been resolved.
59 Shipstation incidents · Mai 2025 — official updates, affected components, duration and resolution details.
We are currently investigating this issue.
This incident has been resolved.
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe. In the meantime, other European carriers remain available for your UK shipments at this time.
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Canada Post status page here: Visit the Canada Post Status Page
Thank you for your patience while our integrators worked to resolve your issues. Please refresh your browser to reflect the changes made. Thank you for your patience and understanding.
Wir sind uns eines Problems mit der doppelten Paketoption für Mehrpaketsendungen bewusst und arbeiten an einem Fix.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
ShipStation Engineers sind sich der technischen Probleme bewusst, die sich auf die Erstellung internationaler Marken von Stamps auswirken. Wir arbeiten aktiv daran, dieses Problem zu lösen und werden Updates bereitstellen, sobald sie uns zur Verfügung stehen. Vielen Dank für Ihre Geduld!
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Mit Wirkung zum 1. Juli führte die Europäische Union einen neuen pauschalen Zoll von 3 € pro HS-Code für Artikel im Wert von unter 150 € zusätzlich zur Einfuhrsteuer ein. Erfahren Sie hier mehr. GlobalPost: Aufgrund neuer EU-Vorschriften akzeptiert Deutschland keine IOSS-DDU-Sendungen im Wert von unter 150 Euro mehr, und Frankreich wird sie nur noch bis Ende Juli akzeptieren. Um automatische Rücksendungen, Zollverzögerungen oder zusätzliche Gebühren zu vermeiden, empfehlen wir dringend, unsere DDP-Dienste zu nutzen, einschließlich GlobalPost Plus oder GlobalPost Plus Duties & Taxes Included. Details siehe hier. Canada Post: Wirksam am 3. Juli 2026, Kanada Die Post setzt die Annahme von Paketen für ausgewählte Ziele in der Europäischen Union vorübergehend aus, da neue EU-Zollanforderungen für Sendungen mit geringem Wert gelten. Details siehe hier.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir sind uns des folgenden Fehlers bewusst, wenn wir versuchen, ShipStation zu laden, und arbeiten an einem Fix. Anfrage fehlgeschlagen mit Statuscode 504. Url war /Verkäufer / Labelanbieter
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir sind uns eines Problems bei der Erstellung von Labels mit Australia Post von ShipStation bewusst und untersuchen dies aktiv. In der Zwischenzeit empfehlen wir, andere ShipStation-Carrier zu verwenden, um weiterhin Pakete zu versenden.
Dieses Problem wurde nun behoben und Labels können nun erneut erstellt werden, wenn Sie Australia Post von ShipStation verwenden.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us. Thank you for your patience!
This incident has been resolved.
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
A fix has been implemented and we are monitoring the results.
Earlier today, ShipStation identified an issue affecting some merchants' ability to log in. Our engineers have confirmed this issue should now be resolved.
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience. You can follow the Shopify status page here: Visit the Shopify Status Page
This incident has been resolved.
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
A fix has been implemented and we are monitoring the results.
After monitoring the fix regarding ShipStation logins we have not seen any new instances of the issue and are happy to announce this has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Amazon's AWS performance issue has been resolved and store connectivity functions should be fully operational for ShipStation merchants.
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
The fix has been released for most stores. You may need to manually refresh your store in the top right
The fix has been fully released. You may need to manually refresh your store in the top right
This incident has been resolved.
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are continuing to work on a fix for this issue.
This incident has been resolved
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
This incident has been resolved.
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.