Störungsverlauf von Smart Recruiters

1. 21. Juli 2026 um 22:18 UTCinvestigating

   Wir untersuchen derzeit ein Problem, das die Leistung beeinflusst. Mehrere Seiten (Personenseite, Jobseite, Communities) können beim Laden auf einen Fehler stoßen. Vielen Dank für Ihre Geduld, während wir uns damit beschäftigen. Rechenzentrum: [DCEU: SmartRecruiters] Prod: [Personenseite, Jobseite, Communities]

2. 21. Juli 2026 um 22:57 UTCidentified

   Wir haben ein Problem identifiziert, das verschiedene Seiten beim Laden betrifft und einige Benutzer betrifft. Wir arbeiten derzeit daran, dies zu beheben und werden Sie auf dem Laufenden halten. Wir schätzen Ihre Geduld! Rechenzentrum: [DCEU: SmartRecruiters] Prod: [Personenseite, Jobseite, Communities]

3. 21. Juli 2026 um 23:31 UTCmonitoring

   Unser Team hat das Problem identifiziert, das zu Fehlern auf den Seiten führt, und einen Fix implementiert. Wir überwachen nun die Ergebnisse für weitere Leistungsprobleme. [DCEU: SmartRecruiters] Prod: [Personenseite, Jobseite, Communities]

4. 21. Juli 2026 um 23:42 UTCresolved

   Das Leistungsproblem, das SmartRecruiters betrifft, wurde behoben! Sie können die Nutzung der Plattform normal fortsetzen. Happy Hire! [DCEU: SmartRecruiters] Prod: [Personenseite, Jobseite, Communities]

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 22. Juni 2026 um 09:16 UTCinvestigating

   We identified an issue with Job postings. Publishing is processed for quite a few seconds, then shows it is completed, but Jobs aren't actually published Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 12.15 CET

2. 22. Juni 2026 um 10:15 UTCidentified

   We identified an issue with Job postings. Engineering Team is currently working on a fix. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 1.15 CET

3. 22. Juni 2026 um 11:24 UTCmonitoring

   Jobs can be published again. We are monitoring. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting] Next update expected at: 2.15 CET

4. 22. Juni 2026 um 12:37 UTCresolved

   The incident has been resolved. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [Job posting]

1. 6. Mai 2026 um 19:19 UTCinvestigating

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU: SmartRecruiters] Prod: [People page][Candidates][Hireloop]

2. 6. Mai 2026 um 19:20 UTCinvestigating

   We are continuing to investigate this issue.

3. 6. Mai 2026 um 19:54 UTCinvestigating

   We have identified the issue affecting some users' access to Candidate information/details and are working on a solution. We will keep you updated and appreciate your patience!

4. 6. Mai 2026 um 20:09 UTCmonitoring

   Our team has identified the issue and has implemented a fix. We are now monitoring the results for any further performance issues.

5. 6. Mai 2026 um 20:25 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 22. April 2026 um 13:36 UTCinvestigating

   We are currently investigating an issue affecting performance. Multiple pages (People tab, Job's Applicant tab, etc.). Thank you for your patience. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 16.45 CET

2. 22. April 2026 um 14:37 UTCidentified

   We have identified a performance issue affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience! Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Our next actions: observing the root cause and taking appropriate actions to stabilise the platform Next update expected at: 5:35 PM CEST

3. 22. April 2026 um 14:50 UTCidentified

   We identified an issue with one of our databases and engineering team is performing  an upgrade. Datacentre: [DCEU/DCNA/DCAU: SmartRecruiters] Prod: [People page] Next update expected at: 17.50 CET

4. 22. April 2026 um 15:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

5. 22. April 2026 um 15:29 UTCresolved

   This incident has now been resolved. We apologise for the inconvenience caused during this period.

1. 18. Februar 2026 um 08:51 UTCinvestigating

   We are currently investigating an issue causing the People page to appear blank.

2. 18. Februar 2026 um 09:52 UTCidentified

   We have identified an issue with an API affecting various areas of the system, not only the people page. We are currently working to resolve this and will keep you updated. We appreciate your patience! Next update expected at: 11:00 UTC [DCEU: SmartRecruiters] Prod: [SmartOS]

3. 18. Februar 2026 um 10:34 UTCresolved

   A fix has been implemented and we are seeing performance returning to normal across the system. Thank you for your patience as we worked through this incident. [DCEU: SmartRecruiters] Prod: [SmartOS]

1. 5. Dezember 2025 um 09:08 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting the application process for customers using SmartRecruiters Easy Apply on their career sites. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5. Dezember 2025 um 09:18 UTCresolved

   This incident has been resolved.

1. 5. Dezember 2025 um 08:59 UTCinvestigating

   There is currently a global outage on Cloudflare which is impacting our services. We are working on a resolution and will provide updates as soon as possible. We apologise for the inconvenience being caused.

2. 5. Dezember 2025 um 09:16 UTCmonitoring

   Cloudflare have deployed a fix and we are confirming the results and any possible residual impact.

3. 5. Dezember 2025 um 09:17 UTCresolved

   This incident has been resolved

1. 29. Oktober 2025 um 16:26 UTCidentified

   SmartAttrax Career Sites are currently not loading or loading only partially due to the Microsoft Azure downtime. Our engineers are working on a temporary workaround until the issue is resolved by Microsoft Azure.

2. 29. Oktober 2025 um 16:30 UTCidentified

   We are continuing to work on a fix for this issue.

3. 29. Oktober 2025 um 16:50 UTCidentified

   Our engineers implemented a workaround solution, and SmartAttrax career sites should now be loading. They might still be slow, and some site components might be loading only partially until Microsoft Azure resolves the problem.

4. 29. Oktober 2025 um 17:18 UTCidentified

   We are continuing to wait for Microsoft Azure's fix to be delivered. They have identified the issue and are working on it.

5. 29. Oktober 2025 um 18:17 UTCidentified

   Some SmartAttrax career sites continue to load slowly due to the Microsoft Azure downtime. Their engineering team is actively working on the fix, and we are closely monitoring their status page for more updates.

6. 29. Oktober 2025 um 19:18 UTCidentified

   Microsoft Azure Team has begun rolling out the fix, but SmartAttrax career sites might continue to be slow until the fix is fully deployed.

7. 29. Oktober 2025 um 21:17 UTCidentified

   SmartAttrax career sites might continue to run slowly until Microsoft Azure finishes the fix rollout. They expect the full recovery to happen within the next 2-3 hours.

8. 30. Oktober 2025 um 07:19 UTCmonitoring

   Microsoft Azure rolled out the fix, and we are monitoring results. Some career sites might still experience slowness, we are checking on this.

9. 30. Oktober 2025 um 08:56 UTCmonitoring

   The Microsoft Azure incident is still having a knock-on effect on our app services, which results in some SmartAttrax career sites running slowly. We continue to monitor Microsoft Azure efforts to mitigate this issue.

10. 30. Oktober 2025 um 09:10 UTCmonitoring

    The issue should be resolved now, and all SmartAttrax careers sites should be operating normally.

11. 30. Oktober 2025 um 10:27 UTCresolved

    This incident has been resolved.

1. 28. Oktober 2025 um 00:41 UTCinvestigating

   We’re currently experiencing system inaccessibility and performance issues, including slowness and occasional errors when loading the UI pages. Our Engineering Team is actively working to resolve this as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience.

2. 28. Oktober 2025 um 02:23 UTCmonitoring

   A fix has been implemented, and we are actively monitoring to ensure the system is performing as expected.

3. 28. Oktober 2025 um 04:01 UTCresolved

   The root cause has been identified and a fix has been put in place. Our apologies for the inconvenience caused by this incident.

1. 22. Oktober 2025 um 14:46 UTCinvestigating

   Prod-ohio accounts are facing errors. Users might not be able to access their accounts.

2. 22. Oktober 2025 um 15:36 UTCresolved

   The root cause has been identified and a fix put in place. Our apologies for the inconvenience caused by this incident.

1. 12. Oktober 2025 um 02:33 UTCinvestigating

   The System is currently inaccessible, impacting the Prod-Syd environment. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 12. Oktober 2025 um 02:48 UTCresolved

   This incident has been resolved.

1. 16. September 2025 um 13:01 UTCinvestigating

   Attrax career sites are currently inaccessible. Our Engineering Team is working on identifying an issue and bringing the sites back up as soon as possible. Please accept our apologies for the inconvenience.

2. 16. September 2025 um 13:02 UTCinvestigating

   We are continuing to investigate this issue.

3. 16. September 2025 um 13:07 UTCmonitoring

   Attrax career sites are now back up, and the Engineering Team is monitoring Atttax performance.

4. 16. September 2025 um 17:13 UTCresolved

   This incident has now been resolved. Our apologies for the inconvenience caused during this time.

1. 22. August 2025 um 10:02 UTCinvestigating

   We are currently investigating this issue.

2. 22. August 2025 um 11:36 UTCidentified

   The issue has been identified. During the investigation, the SmartTips have been disabled.

3. 22. August 2025 um 13:04 UTCresolved

   This incident has been resolved and SmartTips have been reactivated.

1. 19. August 2025 um 12:35 UTCinvestigating

   The System is currently inaccessible. Our Engineering Team is working on it. Please accept our apologies for the inconvenience.

2. 19. August 2025 um 13:28 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 19. August 2025 um 14:52 UTCresolved

   This incident has been resolved.

1. 3. Juni 2025 um 21:27 UTCinvestigating

   We have identified an issue with Interview scheduling affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

2. 3. Juni 2025 um 22:03 UTCidentified

   We have identified an issue with scheduling that is affecting some users. We are currently working to resolve this and will keep you updated. We appreciate your patience!

3. 3. Juni 2025 um 22:32 UTCmonitoring

   Our team has identified the issue causing the error when scheduling an interview and implemented a fix. We are now monitoring the results for any further performance issues.

4. 3. Juni 2025 um 22:55 UTCresolved

   The error occurring with interview scheduling has been resolved! You can resume using the platform normally. Happy hiring!

1. 30. Mai 2025 um 13:58 UTCinvestigating

   We are experiencing system slowness, particularly on the Job details page. Our teams are currently investigating the issue.

2. 30. Mai 2025 um 14:03 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 30. Mai 2025 um 14:13 UTCresolved

   This incident has been resolved.

1. 6. Mai 2025 um 12:42 UTCinvestigating

   We are experiencing System issues - pages may be down or not load properly. We are currently investigating the issue.

2. 6. Mai 2025 um 12:46 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 6. Mai 2025 um 13:41 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 6. Mai 2025 um 14:36 UTCresolved

   This incident has been resolved.

1. 28. April 2025 um 14:31 UTCidentified

   We are experiencing issues with displaying newly created jobs - some may not appear in the search results. Our teams are actively working on it.

2. 28. April 2025 um 16:55 UTCresolved

   The performance issue affecting SmartRecruiters has been resolved! You can resume using the platform normally. Happy hiring!

1. 15. April 2025 um 11:55 UTCinvestigating

   We are currently investigating the issue. Meanwhile, please fill out the Location manually to move forward.

2. 15. April 2025 um 12:08 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 15. April 2025 um 12:46 UTCresolved

   This incident has been resolved.

1. 26. März 2025 um 09:13 UTCinvestigating

   We are currently investigating this issue.

2. 26. März 2025 um 09:22 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 26. März 2025 um 09:35 UTCresolved

   This incident has been resolved.