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    Störungsverlauf von Smartling

    55 Smartling incidents · August 2023 — official updates, affected components, duration and resolution details.

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    GitHub Connector kann erhöhte Latenz erfahren

    Beginn 7. Oktober 2026 um 15:32 UTC · 3h 5m

    Pending
    1. 7. Oktober 2026 um 15:32 UTCidentified

      Aufgrund einer Störung auf GitHub-Seite kann der GitHub Connector eine erhöhte Latenz bei Lieferungen und der Bearbeitung von Anfragen erfahren. Dashboard, Smartling API, Global Delivery Network Services bleiben funktionsfähig.

    2. 7. Oktober 2026 um 17:09 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 7. Oktober 2026 um 18:37 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Erhöhte Fehlerraten auf dem Fuzzy-Profile-Service untersuchen

    Beginn 21. August 2026 um 20:17 UTC · 3h 7m

    Pending
    1. 21. August 2026 um 20:17 UTCinvestigating

      Wir untersuchen derzeit erhöhte Fehlerquoten auf dem Fuzzy Profile Service

    2. 21. August 2026 um 20:46 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 21. August 2026 um 20:51 UTCmonitoring

      Wir werden weiterhin auf weitere Probleme achten.

    4. 21. August 2026 um 23:24 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Berichte über Probleme mit Vendor Jobs Dashboard untersuchen

    Beginn 20. August 2026 um 15:00 UTC · 28m

    Pending
    1. 20. August 2026 um 15:00 UTCinvestigating

      Wir untersuchen derzeit dieses Problem.

    2. 20. August 2026 um 15:04 UTCmonitoring

      Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

    3. 20. August 2026 um 15:28 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Untersuchung von Berichten über Probleme mit bewegten Strings durch den Workflow

    Beginn 12. August 2026 um 11:05 UTC · 6h 23m

    Pending
    1. 12. August 2026 um 11:05 UTCinvestigating

      Wir untersuchen derzeit Berichte über Probleme mit bewegten Strings durch Workflow

    2. 12. August 2026 um 11:21 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 12. August 2026 um 11:21 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 12. August 2026 um 17:28 UTCresolved

      This incident has been resolved.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Verzögerungen bei der Verarbeitung von Job Batches V2 API

    Beginn 27. Juli 2026 um 17:08 UTC · 3h 16m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    REST API
    1. 27. Juli 2026 um 17:08 UTCinvestigating

      Wir untersuchen currnetly Verzögerungen bei der Verarbeitung von Job Batches V2 API

    2. 27. Juli 2026 um 17:09 UTCinvestigating

      Wir werden dieses Problem weiter untersuchen.

    3. 27. Juli 2026 um 20:20 UTCidentified

      Das Problem wurde identifiziert und ein Fix wird implementiert.

    4. 27. Juli 2026 um 20:24 UTCresolved

      Dieser Vorfall wurde behoben.

    Automatisch aus der offiziellen Störungsmeldung übersetzt.

    Issue with Figma Connector uplads

    Beginn 29. Juni 2026 um 16:38 UTC · 2h 20m

    Pending
    1. 29. Juni 2026 um 16:38 UTCinvestigating

      We're currently investigating reports of issues with Figma Connector uplads

    2. 29. Juni 2026 um 16:38 UTCinvestigating

      We are continuing to investigate this issue.

    3. 29. Juni 2026 um 17:54 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 29. Juni 2026 um 17:54 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 29. Juni 2026 um 18:58 UTCresolved

      This incident has been resolved.

    DeepL MT Profile Processing Delays

    Beginn 25. Juni 2026 um 14:13 UTC · 1h 48m

    Pending
    1. 25. Juni 2026 um 14:13 UTCidentified

      Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.

    2. 25. Juni 2026 um 16:01 UTCresolved

      This incident has been resolved.

    Processing Delays on Integrationns

    Beginn 22. Juni 2026 um 12:22 UTC · 1d 0h

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 22. Juni 2026 um 12:22 UTCinvestigating

      We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.

    2. 22. Juni 2026 um 18:56 UTCinvestigating

      We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.

    3. 23. Juni 2026 um 00:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 23. Juni 2026 um 12:34 UTCresolved

      This incident has been resolved.

    investigating possible delays in MT/LLM translatioтs

    Beginn 17. Juni 2026 um 19:36 UTC · 3h 3m

    Pending
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 17. Juni 2026 um 19:36 UTCinvestigating

      We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays

    2. 17. Juni 2026 um 19:36 UTCinvestigating

      We are continuing to investigate this issue.

    3. 17. Juni 2026 um 20:39 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 17. Juni 2026 um 20:39 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 17. Juni 2026 um 22:39 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    Beginn 16. Juni 2026 um 12:39 UTC · 4h 39m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 16. Juni 2026 um 12:39 UTCinvestigating

      We are currently investigating this issue.

    2. 16. Juni 2026 um 13:23 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 16. Juni 2026 um 13:46 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 16. Juni 2026 um 13:46 UTCmonitoring

      We are continuing to monitor for any further issues.

    5. 16. Juni 2026 um 17:18 UTCresolved

      This incident has been resolved.

    An increased error rate on translator dashboards

    Beginn 11. Juni 2026 um 18:34 UTC · 58m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 11. Juni 2026 um 18:34 UTCinvestigating

      We are currently investigating this issue.

    2. 11. Juni 2026 um 18:49 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11. Juni 2026 um 19:33 UTCresolved

      This incident has been resolved.

    Investigating errors on submitting translations feedback form

    Beginn 4. Juni 2026 um 18:52 UTC · 1h 15m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 4. Juni 2026 um 18:52 UTCinvestigating

      We are currently investigating errors on submitting translations feedback form

    2. 4. Juni 2026 um 19:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 4. Juni 2026 um 20:00 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 4. Juni 2026 um 20:07 UTCresolved

      This incident has been resolved.

    Investigating reports of issues with content asignments

    Beginn 27. Mai 2026 um 22:51 UTC · 50m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 27. Mai 2026 um 22:51 UTCinvestigating

      We are currently investigating reports of issues with content asignments

    2. 27. Mai 2026 um 23:28 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. Mai 2026 um 23:41 UTCresolved

      This incident has been resolved.

    Elevated API Errors

    Beginn 8. Mai 2026 um 00:18 UTC · 3h 51m

    Pending
    Betroffene Komponenten
    REST APIDashboard & Translator Workbench
    1. 8. Mai 2026 um 00:18 UTCinvestigating

      We're experiencing an elevated level of API errors and are currently looking into the issue.

    2. 8. Mai 2026 um 01:13 UTCmonitoring

      There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.

    3. 8. Mai 2026 um 04:09 UTCresolved

      This incident has been resolved.

    Dashboard performance degradation

    Beginn 27. April 2026 um 10:36 UTC · 6h 8m

    Pending
    Betroffene Komponenten
    REST APIDashboard & Translator Workbench
    1. 27. April 2026 um 10:36 UTCinvestigating

      Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

    2. 27. April 2026 um 14:52 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 27. April 2026 um 16:44 UTCresolved

      This incident has been resolved.

    File Published Callback Processing Delays

    Beginn 19. Februar 2026 um 15:45 UTC · 2h 7m

    Pending
    1. 19. Februar 2026 um 15:45 UTCinvestigating

      We are currently investigating delays in processing file published callbacks and webhooks.

    2. 19. Februar 2026 um 16:18 UTCidentified

      The issue has been identified and a fix is being implemented.

    3. 19. Februar 2026 um 17:16 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. 19. Februar 2026 um 17:53 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    Beginn 17. Februar 2026 um 13:03 UTC · 10h 8m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 17. Februar 2026 um 13:03 UTCinvestigating

      We are currently investigating possible delays in jobs authorizaiton and processing

    2. 17. Februar 2026 um 22:26 UTCmonitoring

      Fix is applied, we're monitoring queue processing

    3. 17. Februar 2026 um 23:10 UTCresolved

      This incident has been resolved.

    Investigating Translation Workbench Access Issues

    Beginn 10. Februar 2026 um 21:36 UTC · 3h 10m

    IssuesGeringfügiger Vorfall
    Betroffene Komponenten
    Dashboard & Translator Workbench
    1. 10. Februar 2026 um 21:36 UTCinvestigating

      We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.

    2. 10. Februar 2026 um 22:41 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 11. Februar 2026 um 00:46 UTCresolved

      This incident has been resolved.

    GitHub Connector may experience increased latency

    Beginn 9. Februar 2026 um 16:46 UTC · 10h 56m

    Pending
    1. 9. Februar 2026 um 16:46 UTCidentified

      Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.

    2. 9. Februar 2026 um 23:45 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 10. Februar 2026 um 03:41 UTCresolved

      This incident has been resolved.

    Possible delays in jobs authorizaiton and processing

    Beginn 14. Januar 2026 um 15:54 UTC · 1h 10m

    Pending
    1. 14. Januar 2026 um 15:54 UTCinvestigating

      We are currently investigating reports of delays in jobs authorizaiton and processing

    2. 14. Januar 2026 um 16:34 UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. 14. Januar 2026 um 17:04 UTCresolved

      This incident has been resolved.