54 Smartling incidents · August 2023 — official updates, affected components, duration and resolution details.
Wir untersuchen derzeit erhöhte Fehlerquoten auf dem Fuzzy Profile Service
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
Wir werden weiterhin auf weitere Probleme achten.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen derzeit dieses Problem.
Ein Fix wurde implementiert und wir überwachen die Ergebnisse.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen derzeit Berichte über Probleme mit bewegten Strings durch Workflow
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
Wir untersuchen currnetly Verzögerungen bei der Verarbeitung von Job Batches V2 API
Wir werden dieses Problem weiter untersuchen.
Das Problem wurde identifiziert und ein Fix wird implementiert.
Dieser Vorfall wurde behoben.
Automatisch aus der offiziellen Störungsmeldung übersetzt.
We're currently investigating reports of issues with Figma Connector uplads
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
Some DeepL MT Profiles may experience processing delays.Some DeepL MT Profiles may experience processing delays. Our engineering team is working to resolve the issue.
This incident has been resolved.
We're currently seeing delays in the delivery of published content for integrations. GDN is not affected. The engineering team is working on the issue.
We continue to work on the issue. The only affected integrations at the moment are Akeneo and Shopify - the reast of integrations and GDN are operating normally.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating elevated error rates from Vertex AI. As a result, LLM and MT translations may experience delays
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating errors on submitting translations feedback form
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of issues with content asignments
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
There is an ongoing AWS outage impacting some of the services. Our platform and APIs remain fully operational and stable. We're keeping a close eye on the situation as AWS work through recovery.
This incident has been resolved.
Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating delays in processing file published callbacks and webhooks.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating possible delays in jobs authorizaiton and processing
Fix is applied, we're monitoring queue processing
This incident has been resolved.
We are currently investigating reports of users experiencing difficulty accessing the Translation Workbench.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Due to a disruption on GitHub’s side, the GitHub Connector may experience increased latency in deliveries and request processing. Dashboard, Smartling API, Global Delivery Network services remain operational.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating reports of delays in jobs authorizaiton and processing
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our data processing is running behind due to an issue on GitHub’s side. No data has been lost, and the system should catch up shortly.
A fix has been implemented and we are monitoring the results.
All affected systems are up and running. We are monitoring associated systems.
This incident has been resolved.