Störungsverlauf von Smugmug

1. 30. Juni 2026 um 16:29 UTCinvestigating

   Eine kleine anzahl von personen kann momentane probleme damit haben, wie einige website-seiten angezeigt werden. Wir gehen diesem Fehler auf den Grund und werden mit weiteren Informationen aktualisieren, sobald wir eine Korrektur vorgenommen haben.

2. 30. Juni 2026 um 16:45 UTCmonitoring

   Wir haben die Quelle des Problems identifiziert und sehen eine Erholung.

3. 30. Juni 2026 um 16:52 UTCresolved

   Alle Systeme sind wieder im Normalbetrieb.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 3. Juni 2026 um 08:50 UTCinvestigating

   A small number of people may experience momentary issues with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 3. Juni 2026 um 11:57 UTCresolved

   This incident has been resolved.

1. 11. April 2026 um 03:21 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 11. April 2026 um 03:51 UTCinvestigating

   We are continuing to investigate this issue.

3. 11. April 2026 um 03:51 UTCresolved

   This incident has been resolved.

1. 7. Februar 2026 um 18:58 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7. Februar 2026 um 23:39 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 8. Februar 2026 um 01:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 8. Februar 2026 um 03:09 UTCresolved

   This incident has been resolved.

1. 7. Februar 2026 um 04:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 7. Februar 2026 um 07:14 UTCresolved

   This incident has been resolved.

1. 27. Januar 2026 um 15:20 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 27. Januar 2026 um 16:24 UTCresolved

   This incident has been resolved.

1. 21. Dezember 2025 um 22:08 UTCinvestigating

   Pages are loading more slowly than usual. Our engineers are on the case.

2. 21. Dezember 2025 um 23:34 UTCresolved

   The incident has been resolved.

1. 29. Oktober 2025 um 08:39 UTCinvestigating

   We are aware of a current problem with the SmugMug plug-in for Adobe Lightroom Classic where settings changes result in errors. We would advise against removing the plug-in as this won't resolve the issue. We’re getting to the bottom of this bug and will update with more info once we’ve made a fix.

2. 29. Oktober 2025 um 16:04 UTCresolved

   This incident has been resolved.

1. 20. Oktober 2025 um 07:17 UTCinvestigating

   We’re sorry! SmugMug is temporarily unavailable due to a major issue affecting Amazon Web Services, and we are working with them on a fix.

2. 20. Oktober 2025 um 08:23 UTCinvestigating

   We are continuing to investigate this issue.

3. 20. Oktober 2025 um 09:31 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 20. Oktober 2025 um 16:39 UTCresolved

   This incident has been resolved. Marketing pages may load inconsistently as they have a dependency that has been intermittently down.

1. 9. Juli 2025 um 17:34 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 9. Juli 2025 um 17:53 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. Juli 2025 um 18:04 UTCresolved

   This incident has been resolved.

1. 9. Juli 2025 um 16:30 UTCinvestigating

   We're experiencing problems with how some website pages are displaying. We're getting to the bottom of this bug and will update with more info once we've made a fix.

2. 9. Juli 2025 um 16:37 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 9. Juli 2025 um 17:07 UTCresolved

   This incident has been resolved.

1. 17. Februar 2025 um 01:27 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 17. Februar 2025 um 02:21 UTCresolved

   This incident has been resolved.

1. 24. Juli 2024 um 21:13 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 24. Juli 2024 um 23:48 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 25. Juli 2024 um 00:26 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

4. 25. Juli 2024 um 00:27 UTCmonitoring

   The fix has proven to be working and accepted uploads have been processing rapidly, we are just waiting for all queues to drain.

5. 25. Juli 2024 um 00:32 UTCresolved

   All uploaded images have now been processed.

1. 24. Mai 2024 um 19:13 UTCidentified

   Add-to-cart is failing in some browser configurations. Our engineers are on the case and will have a fix shortly.

2. 24. Mai 2024 um 19:30 UTCresolved

   This bug has been resolved. You may need to refresh the page and repopulate the cart if you encountered this issue.

1. 18. März 2024 um 18:21 UTCidentified

   Sitemap xml files are temporarily unavailable. Our teams are working on a fix.

2. 19. März 2024 um 16:47 UTCresolved

   This incident has been resolved.

1. 14. Februar 2024 um 09:22 UTCinvestigating

   Images are loading more slowly than usual. Our engineers are on the case.

2. 14. Februar 2024 um 09:36 UTCresolved

   This incident has been resolved.

1. 7. Februar 2024 um 21:19 UTCinvestigating

   We are currently investigating this issue.

2. 7. Februar 2024 um 21:56 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 7. Februar 2024 um 22:44 UTCresolved

   This incident has been resolved.

1. 15. Januar 2024 um 17:39 UTCinvestigating

   Stats are processing slowly. Our engineers are investigating this issue.

2. 15. Januar 2024 um 18:20 UTCidentified

   The issue has been identified and a fix is being implemented.

3. 15. Januar 2024 um 19:42 UTCidentified

   Our stats are now filling in for previous days. We'll provide another update tonight with a progress report.

4. 16. Januar 2024 um 09:27 UTCidentified

   Stats from previous days are about halfway through processing and should be fully back to normal later today (Tuesday 1/16).

5. 17. Januar 2024 um 23:13 UTCidentified

   The backlog has not processed as fast as expected; there remains about 36 hours worth of catch up to go. Stats should be fully back to normal by midday Friday.

6. 18. Januar 2024 um 20:03 UTCresolved

   This incident has been resolved. Stats are within 24 hours of real-time.

1. 6. November 2023 um 13:59 UTCidentified

   Uploads are processing slowly and images are loading intermittently. Our team is working on a fix.

2. 6. November 2023 um 15:15 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 6. November 2023 um 15:47 UTCresolved

   This incident has been resolved.

1. 23. September 2023 um 20:01 UTCinvestigating

   Uploads are processing slowly. Our team is working on a fix.

2. 23. September 2023 um 20:46 UTCresolved

   This incident has been resolved.