Störungsverlauf von Socialdog

1. 28. Oktober 2026 um 02:47 UTCresolved

   Vielen Dank für die Verwendung von SocialDog. Wir möchten Sie darüber informieren, dass ein Problem, das nach einem kürzlichen Systemupdate aufgetreten ist, behoben wurde. Alle Features funktionieren jetzt normal. Wir entschuldigen uns aufrichtig für alle Störungen und Unannehmlichkeiten, die dies für Ihren Workflow verursacht haben könnte. 【Betroffener Zeitraum】 2026/10/28 11:22 – 11:37 (JST) 【Betroffene Merkmale】 Während des Vorfalls haben einige Benutzer möglicherweise Fehler beim Anzeigen von Seiten oder beim Ausführen von Aktionen in der SocialDog-App festgestellt. 【Ursache】 Dieses Problem wurde durch eine Änderung unserer Systemeinstellungen verursacht, die in einem kürzlichen Systemupdate enthalten waren. Wir haben die Konfiguration korrigiert und bestätigt, dass alle SocialDog-Dienste wieder normal funktionieren. 【Künftige Maßnahmen】 Wir überprüfen unsere Systemkonfiguration, um zu verhindern, dass in Zukunft ähnliche Probleme auftreten. Vielen Dank für Ihre Geduld und Ihr Verständnis. Wir schätzen Ihre anhaltende Unterstützung von SocialDog.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 25. September 2026 um 13:10 UTCresolved

   Vielen Dank für die Verwendung von SocialDog. Wir möchten Sie darüber informieren, dass das am 25. September aufgetretene Problem gelöst wurde. Alle Features funktionieren jetzt normal. Wir entschuldigen uns aufrichtig für alle Störungen und Unannehmlichkeiten, die dies für Ihren Workflow verursacht haben könnte. 【Betroffener Zeitraum】 2026/9/25 21:22 – 21:44 (JST) 【Betroffene Merkmale】 Während des Vorfalls haben einige Benutzer möglicherweise Fehler beim Anzeigen von Seiten oder beim Ausführen von Aktionen auf SocialDog (Web und App) festgestellt. 【Ursache】 Dieses Problem wurde durch die vorübergehend instabile Netzwerkkommunikation zwischen einigen unserer Server und unseren internen Systemen verursacht. Die Kommunikation hat sich seitdem erholt und wir haben bestätigt, dass alle SocialDog-Dienste wieder normal funktionieren. 【Künftige Maßnahmen】 Wir überprüfen unsere Systemkonfiguration, um zu verhindern, dass in Zukunft ähnliche Probleme auftreten. Vielen Dank für Ihre Geduld und Ihr Verständnis. Wir schätzen Ihre anhaltende Unterstützung von SocialDog.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 15. August 2026 um 00:44 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/15 7:00 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 17. August 2026 um 05:38 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 17. August 2026 um 13:21 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 13. August 2026 um 06:35 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where a temporary error has occurred during communication with the X API. We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/13 12:45 (JST) – Ongoing 【Issue Details】 ・Conversation trends ・Keyword Monitor 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 14. August 2026 um 05:42 UTCresolved

   This incident has been resolved. As the X API remains unstable, we will notify you here if the same issue occurs again. We apologize for any inconvenience.

1. 11. August 2026 um 01:10 UTCinvestigating

   Thank you for using SocialDog. Analysis functions, may be affected. We apologize for any inconvenience. 【Affected Period】 2026/8/11 9:00 (JST) – Ongoing 【Issue Details】 Analysis functions, may be affected. 【Cause】 The root cause of this issue is currently under investigation. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 11. August 2026 um 07:37 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 11. August 2026 um 11:57 UTCmonitoring

   Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. Thank you for your patience and understanding while we work to resolve this.

4. 12. August 2026 um 00:58 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/11 17:20 – 2026/8/12 9:00 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

1. 10. August 2026 um 08:11 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing a system issue where some users are unable to view "Conversation trends." We sincerely apologize for any disruption and inconvenience this may cause to your workflow. 【Affected Period】 2026/8/10 16:36 (JST) – Ongoing 【Issue Details】 Users may experience difficulties loading or viewing data within the "Conversation trends" feature. 【Cause】 The root cause of this issue is currently under investigation. 【Current Status】 We will provide further updates on this page as soon as more information becomes available. Thank you for your patience and understanding while we work to resolve this.

2. 10. August 2026 um 09:20 UTCresolved

   Thank you for using SocialDog. We are pleased to inform you that the issue we reported earlier has been completely resolved. All affected features are now functioning normally. We sincerely apologize for any disruption and inconvenience this may have caused to your workflow. 【Affected Period】 2026/8/10 16:36 – 18:11 (JST) 【Affected Features】 During the incident, users may have experienced difficulties with the following features: ・Viewing "Conversation trends" ・Setting up and acquiring data for "Keyword Monitors" 【Cause】 This issue was caused by temporary errors and instability in our system's communication with the X API. We have confirmed that the API connection has fully recovered, and all SocialDog services are operating normally again. Thank you for your patience and understanding. We appreciate your continued support of SocialDog.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 4. August 2026 um 13:50 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue where engagement data for posts cannot be retrieved. We are investigating the cause and will provide an update as soon as we have more details. We sincerely apologize for the inconvenience.

2. 4. August 2026 um 14:32 UTCidentified

   The issue we previously reported, where engagement data for posts could not be retrieved, has now been resolved. 【Affected period】 2026/8/4 22:22 - 2026/8/4 23:11 (JST) 【Details】 During the period above, engagement data for posts was not being retrieved. 【Cause】 The process had been stopped due to the impact of maintenance carried out on August 3. 【Current status】 The feature has been restored. We are working to recover the data that was not collected during the affected period, and expect this to be completed by the end of tomorrow. We sincerely apologize for the inconvenience caused.

3. 5. August 2026 um 08:37 UTCresolved

   Thank you for using SocialDog. Following our previous updates regarding the issue where post reaction data could not be fetched, we would like to inform you that the recovery of the missing data during the affected period has been fully completed. All systems and features are now operating normally. We sincerely apologize for any inconvenience and disruption this incident may have caused you. We will continue to work on preventing future occurrences. Thank you for your continued support of SocialDog.

1. 4. August 2026 um 03:26 UTCresolved

   Vielen Dank für die Verwendung von SocialDog. Nach der Wartung am 3. August 2026 funktionierten einige Merkmale nicht wie erwartet. Das Problem ist nun gelöst. Wir entschuldigen uns aufrichtig für alle Unannehmlichkeiten, die dies verursacht haben könnte. 【Vorfallzeit】 2026/8/3 23:00 - 2026/8/4 11:40 (JST) 【Betroffene Merkmale】 ・RSS Auto Post • Post Engagement 【Was Sie möglicherweise tun müssen】 ・RSS Auto Post: Artikel, die nicht veröffentlicht wurden, werden nicht automatisch veröffentlicht. Bitte posten Sie sie bei Bedarf manuell. Post Engagement: Fehlende Daten werden im Laufe der Zeit automatisch abgerufen. Ihrerseits sind keine Maßnahmen erforderlich. 【Aktueller Status】 Alle Features funktionieren normal. Wir werden unser Möglichstes tun, um ähnliche Probleme zu verhindern.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 8. Juli 2026 um 01:43 UTCinvestigating

   X̄投稿が表示されない不具合が発生してます　 Analysefunktionen, kann betroffen sein. Wir entschuldigen uns für jegliche Unannehmlichkeiten.

2. 8. Juli 2026 um 02:06 UTCinvestigating

   X̄投稿が表示されない不具合が発生してます　 Analysefunktionen, kann betroffen sein. Wir entschuldigen uns für jegliche Unannehmlichkeiten. 【Vorfallzeit】 2026/7/8 6:00 (JST) 〜 Gegenwart 【Betroffene Merkmale】 - Analysefunktionen - X̄投稿一覧 【Ursache】 Untersuchung

3. 8. Juli 2026 um 07:52 UTCmonitoring

   Ein Fix wurde implementiert und wir überwachen die Ergebnisse.

4. 8. Juli 2026 um 13:47 UTCresolved

   Dieser Vorfall wurde behoben.

Automatisch aus der offiziellen Störungsmeldung übersetzt.

1. 30. Juni 2026 um 04:03 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 30. Juni 2026 um 05:33 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 30. Juni 2026 um 05:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 24. April 2026 um 04:27 UTCinvestigating

   We are currently experiencing technical difficulties with our Instagram media posting features. We sincerely apologize for any inconvenience this may cause our users. Image and video posts may fail to be published. 【Incident Period】 2026/4/24 5:00 (JST) 〜 Present 【Affected Features】 - Scheduled posts 【Cause】 Under investigation

2. 25. April 2026 um 00:12 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 25. April 2026 um 07:21 UTCresolved

   This incident has been resolved.

1. 24. März 2026 um 02:29 UTCinvestigating

   There is a system failure of the X API. Analysis functions, may be affected. We apologize for any inconvenience.

2. 24. März 2026 um 09:12 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 9. Februar 2026 um 12:08 UTCresolved

   We are pleased to inform you that the technical difficulties preventing users from logging into our mobile apps have been resolved. We sincerely apologize for any inconvenience this may have caused. 【Incident Period】 2026/2/9 14:23 - 2026/2/9 21:04 (JST) 【Scope】 ・Mobile Applications (iOS / Android) 【Affected Features】 ・App login 【Status】 The issue has been resolved.

1. 29. Januar 2026 um 03:56 UTCinvestigating

   We are currently experiencing technical difficulties with our X (Twitter) posting features. We sincerely apologize for any inconvenience this may cause our users. Posts may fail to be published. 【Incident Period】 2026/1/29 7:55 (JST) 〜Present 【Affected Features】 ・Scheduled posts ・RSS Auto-posting 【Cause】 Under investigation

2. 29. Januar 2026 um 04:42 UTCidentified

   We have confirmed that posting failures are primarily occurring when media (images or videos) are attached. This issue is caused by a disruption in the X API. For more details regarding the X API status, please refer to the following link. https://docs.x.com/incidents

3. 29. Januar 2026 um 05:18 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

4. 29. Januar 2026 um 06:05 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 21. Januar 2026 um 02:26 UTCinvestigating

   Thank you for using SocialDog. We are currently experiencing an issue with some SocialDog features due to an external system (data infrastructure) failure. During this time, the following features may be temporarily unavailable or may not display data correctly. 【Affected Features】 ・Post Engagement ・Post Performance ・Competitor Analysis ・Campaigns 【Occurrence Period】 2026/01/21 10:45 (JST) - Ongoing 【Cause and Status】 We have confirmed that a temporary failure has occurred in the external infrastructure used by our system. We are currently investigating the issue for resolution. We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

2. 21. Januar 2026 um 05:11 UTCmonitoring

   A fix has been implemented and we are monitoring the results.

3. 21. Januar 2026 um 07:48 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 20. Januar 2026 um 11:57 UTCidentified

   We are currently experiencing an issue where keyword searches via the X API are not functioning correctly. We have confirmed that the "Keyword Monitor" and "Conversation trends (Beta)" features may fail to operate when certain search keywords are included. We are currently investigating this issue. Reference: https://devcommunity.x.com/t/im-getting-a-4xx-error-calling-the-search-api-with-is-retweet/254995 We apologize for any inconvenience.

2. 20. Januar 2026 um 16:00 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 16. Januar 2026 um 15:37 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 17. Januar 2026 um 00:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 18. November 2025 um 13:31 UTCidentified

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 18. November 2025 um 15:24 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 31. Oktober 2025 um 08:56 UTCinvestigating

   We are currently experiencing an issue where insights for some Instagram posts cannot be retrieved properly. We are investigating, but the issue appears to be related to Instagram API service availability. We apologize for any inconvenience.

2. 3. November 2025 um 02:10 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 3. November 2025 um 02:56 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.

1. 1. Juli 2025 um 08:49 UTCinvestigating

   There is a system failure of the X API. All functions, including posting and analysis functions, may be affected. We apologize for any inconvenience.

2. 1. Juli 2025 um 15:53 UTCmonitoring

   The incident is now resolved. We are currently monitoring the status of the incident. We apologize for any inconvenience.

3. 1. Juli 2025 um 16:50 UTCresolved

   The incident is now resolved. We apologize for any inconvenience.