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    Störungsverlauf von Specops

    8 Specops incidents · Juni 2021 — official updates, affected components, duration and resolution details.

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    Service Degredation

    Beginn 16. März 2026 um 21:18 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 16. März 2026 um 21:18 UTCresolved

      March 16, 2026 17:01 UTC Monitoring - At 10:30 EST Specops Software became aware of a service degradation. The situation has been resolved and a root cause analysis is underway. March 16, 2026 21:18 UTC Resolved - At March 16, 2026 17:01 UTC, a node in a service cluster became temporarily unavailable due to resource exhaustion, causing a disruption for some customers. The issue was identified and resolved. The system has been fully operational since March 16, 2026 18:25 UTC. Active monitoring was performed until March 16, 2026 21:18 UTC.

    SMS delivery issues

    Beginn 21. Oktober 2025 um 07:20 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 21. Oktober 2025 um 07:20 UTCresolved

      October 20, 2025 08:58 UTC Identified - We are currently experiencing issues with SMS delivery. See Twilio status linked below for further details. We will monitor and update when the upstream issue is resolved. October 21, 2025 07:20 UTC Resolved - Our provider has closed the incident, and we have seen a return to normal delivery rates for SMS.

    Service Degredation

    Beginn 30. Oktober 2024 um 20:01 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 30. Oktober 2024 um 20:01 UTCresolved

      October 30, 2024 16:38 UTC Identified - Our technical team has identified an issue with one of the backend authentication servers. Remediation steps are underway. October 30, 2024 16:58 UTC Monitoring - Remediation is in effect and we're seeing normal traffic. Our technical team is continuing to monitor the situation. October 30, 2024 20:01 UTC Resolved - System remained stable during monitoring and has returned to normal operation.

    BankID identity service failure

    Beginn 7. Oktober 2024 um 09:52 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 7. Oktober 2024 um 09:52 UTCresolved

      October 7, 2024 08:13 UTC Investigating - We are investigating an issue with the identity service BankID. October 7, 2024 09:34 UTC Monitoring - We have observed a decrease in errors from the BankID service and authentication is now possible again. We will continue to monitor and update. October 7, 2024 09:52 UTC Resolved - A configuration update applied by our service provider caused all requests to fail until corrective action was applied at approximately 09:17. We observed a decrease in errors at 09:25. Our provider confirmed the issue resolved 09:40.

    Breach Protection - Partial Service Disruption

    Beginn 16. September 2023 um 19:00 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 16. September 2023 um 19:00 UTCresolved

      September 16, 2023 16:48 UTC Identified - We are currently aware of an issue affecting the Breach Protection API. There is an ongoing issue in one of the cloud provider resources on which this service depends. September 16, 2023 19:00 UTC Resolved - The resource disruption has ended.

    Issues with BankID idservice

    Beginn 16. September 2022 um 09:41 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 16. September 2022 um 09:41 UTCresolved

      September 15, 2022 15:14 UTC Investigating - We are currently investigating issues with BankId id service September 16, 2022 09:41 UTC Resolved - A fix for this issue has been deployed.

    Outbound email sending issue

    Beginn 9. Mai 2022 um 13:30 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 9. Mai 2022 um 13:30 UTCresolved

      May 9, 2022 12:20 UTC Investigating - We are currently investigating an issue with email outbound emails from Specops Authentication and uReset. May 9, 2022 13:30 UTC Resolved - Our email provider had an issue processing our emails, they are now sending normally. There may be some delay in users receiving emails sent in the last 2 hours.

    Specops Authentication Reporting

    Beginn 3. Juni 2021 um 16:53 UTC · 0m

    IssuesGeringfügiger Vorfall
    1. 3. Juni 2021 um 16:53 UTCresolved

      June 3, 2021 13:24 UTC Identified - We are currently investigating a possible issue with Specops Authentication in this region, and will update shortly. These issues are isolated to reporting data, we are still ingesting data, although it is not available for viewing at this time. June 3, 2021 13:33 UTC Monitoring - This incident has been identified and resolved. We will continue monitoring to ensure there are no further issues. June 3, 2021 16:53 UTC Resolved - After monitoring, there are no further issues.